• 제목/요약/키워드: Knowledge management research

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Initiating Knowledge Management in Colleges and Universities: A template

  • Agarwal, Naresh Kumar;Marouf, Laila Naif
    • International Journal of Knowledge Content Development & Technology
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    • 제4권2호
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    • pp.67-95
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    • 2014
  • Knowledge Management (KM) is a collaborative and integrated approach adopted at various levels to ensure that an organization's knowledge assets are best utilized to increase organizational performance. While KM has been adopted in a large number of sectors and organizations, colleges and universities, and the higher education sector in general, is yet to take full advantage of the possibilities offered by KM. Also, while past research has sought to highlight the importance of implementing KM in higher education, there is a lack of a single, clear template for KM implementation that universities leaders and administrators can adopt. The contribution of the paper is a practical, actionable, step-by-step plan, as well as a diagrammatic, theoretical framework for initiating KM successfully in colleges and universities.

A Knowledge-Based Fuzzy Post-Adjustment Mechanism:An Application to Stock Market Timing Analysis

  • Lee, Kun-Chang
    • 한국경영과학회지
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    • 제20권1호
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    • pp.159-177
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    • 1995
  • The objective of this paper is to propose a knowledge-based fuzzy post adjustment so that unstructured problems can be solved more realistically by expert systems. Major part of this mechanism forcuses on fuzzily assessing the influence of various external factors and accordingly improving the solutions of unstructured problem being concerned. For this purpose, three kinds of knowledge are used : user knowledge, expert knowledge, and machine knowledge. User knowledge is required for evaluating the external factors as well as operating the expert systems. Machine knowledge is automatically derived from historical instances of a target problem domain by using machine learning techniques, and used as a major knowledge source for inference. Expert knowledge is incorporate dinto fuzzy membership functions for external factors which seem to significantly affect the target problems. We applied this mechanism to a prototyoe expert system whose major objective is to provide expert guidance for stock market timing such as sell, buty, or wait. Experiments showed that our proposed mechanism can improve the solution quality of expert systems operating in turbulent decision-making environments.

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미국의 기록관리학 지식 범주에 관한 연구 (A study of archival body of knowledge in the United States)

  • 정연경
    • 한국기록관리학회지
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    • 제3권2호
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    • pp.34-51
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    • 2003
  • 본 연구의 목적은 기록관리학 교육 프로그램의 기초 자료로서 미국의 기록관리학 프로그램과 교육지침서에 관해 조사하여 다양한 요소를 바탕으로 분석해 봄으로써 기록관리학 지식의 범주를 설정하고 한국의 기록관리학 교육에 필요한 사항을 제안하였다. 기록관리학 지식 범주는 크게 5개로 기본 지식, 핵심 지식, 보충 지식, 실무 지식, 연구 지식으로 구분하였다. 기본 지식은 기록물과 관련된 전반적인 상황을 이해하는 것, 핵심 지식은 기록전문가로서 기본적으로 반드시 갖추어야하는 역할 능력을 제공하는 것, 보충 지식은 기록관리학과 밀접한 연관을 갖고 있는 다른 학문적 배경과 다양한 연구방법에 관한 것, 실무 지식은 현장실습에서 얻게 되는 지식이며 연구 지식은 일정기간 세부 주제에 관해 깊이 있게 연구함으로써 학문적으로 공헌할 수 있는 것으로 보았다. 앞으로 교과과정 개발과 관련하여 보존, 전자기록물 관리, 컴퓨터 기술의 적용, 기록물 서비스와 홍보 관련 교과목의 설정, 학제적 교과목의 개발, 인턴쉽 프로그램 개발, 협동 연구의 추진, 충분한 교원의 확보를 주요 사안으로 제시하였으며 끝으로 한국 기록관리학 교육지침서의 개발을 촉구하였다.

항공분야에서 지식공유 의도요인의 차이검증에 관한 연구 (A Study on ANOVA Test on Knowledge Sharing Factor in Air Field)

  • 김민철;강경범
    • 지식경영연구
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    • 제5권1호
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    • pp.57-67
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    • 2004
  • An air traffic control organization will require knowledge management to keep competitive advantage. A traffic controllers are forced to share their tacit as well as explicit knowledge among their organization to get aircraft's safety and efficient operation. The purpose of this study is to examine which factors influence the air traffic controllers' intention of sharing knowledge for the case of Civil Aviation Safety Authority, Ministry of Construction and Transportation. An ANOVA analysis shows that a difference exists between ages in terms of open mindedness towards sharing knowledge, the search for new knowledge and the recognition of the importance of sharing knowledge.

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기업 내 SNS가 지식공유 행위에 미치는 영향에 대한 연구: 사회심리학적 관점을 중심으로 (The Influence of Intra-SNS on Knowledge Sharing Behavior: Social Psychology Perspective)

  • 이서한;이호;김경규
    • 지식경영연구
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    • 제15권4호
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    • pp.189-206
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    • 2014
  • Knowledge management is considered an important factor for competitive advantage and sustainability for firms. As many knowledge management systems failed to achieve the desired results, enterprise social media (ESM) has received considerable attention as an alternative solution for knowledge sharing within a firm. This paper attempts to investigate the influence of various aspects of ESM on knowledge sharing. While previous literature mainly focused on structural aspects of ESM, this study focuses on social psychological aspects, such as social connectedness, social awareness, and social presence, along with reputational aspects (such as self-presentation). Further, in order to clarify knowledge sharing behavior, this study classifies knowledge sharing behavior into two categories, knowledge contribution and knowledge acquisition. The data used in this study was collected from 179 individuals who have experience in their own ESM. The results show that both social connectedness and self-presentation positively influence the two types of knowledge sharing behavior, i.e., acquisition and contribution. Meanwhile, social awareness turns out to be a significant determinant of knowledge contribution only. Contrary to our expectations, however, social presence does not significantly influence knowledge sharing behavior.

건설기업의 지식경영 추진 전략 방안에 관한 연구 - 지식경영의 수준 측정을 통하여 - (A Study on a Strategic Plan for Knowledge Management in Construction Companies - Measuring Knowledge Management in Construction Firms -)

  • 박재현;백종건;김재준
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2002년도 학술대회지
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    • pp.252-256
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    • 2002
  • 국내 건설기업들은 자사의 경쟁력을 확보하기 위하여 1990년대 초반부터 선진국의 기업들을 비롯한 학문적 측면에서 많이 강조되고 있는 지식경영을 도입하고 있는 추세이다. 하지만 대부분의 건설기업들은 지식경영을 구축하는 것에만 노력할 뿐, 실제로 구축한 지식경영의 상태나 수준을 측정하는 데에는 소홀하여 지식경영의 균형적인 발전이나, 타사와의 벤치마킹을 통한 실질적인 경쟁력 확보에는 미흡한 점이 많았다. 따라서 본 연구는 지식경영을 도입한 국내 건설기업들을 대상으로 방문, 인터뷰 조사를 통하여 전반적인 지식경영 구축경향과 문제점을 도출하고 이를 해결하기 위한 방안 및 추진 전략방안을 제시하였다.

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관계 성숙 모형과 SKT사례: 지식 파트너와 함께 춤을 (Relationship Maturity Model with SKT Case: Dancing with Knowledge Partners)

  • 권태형;이강업;최재웅
    • 지식경영연구
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    • 제8권1호
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    • pp.15-28
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    • 2007
  • In the age where the Internet changes everything, even the earth has become flat. The boarders between nations, locations, times, and industries are not meaningful, and no single company can do the whole process well. Therefore, various types of 'Value network' and 'Relation web' emerge for moving first and learning fast. Both the relationship maturity model (RMM) proposed and the partnership management initiatives at SKT demonstrate that the concept is important, and that the final goal can be reached only through a series of critical outcome at each phase. In particular, recognizing as core infrastructures various online/offline channels, deep trust, and rich communications is an important finding for a successful relationship management. Also, related literatures suggest the following key factors to be influential in more than two phases: professionalism including expertise, similarity, channel infrastructure, trustful/trustworthy, and absorptive capacity. Based on these findings, future efforts need to be put on the research & development of related measurement and management tools. It is hoped that more dance with their partners through these efforts.

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Knowledge Management Initiative: A Case Study of the National Library of Bangladesh

  • Sultana, Nazmin;Mostofa, SK Mamun
    • Journal of Information Science Theory and Practice
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    • 제6권1호
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    • pp.6-17
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    • 2018
  • This paper confers about the implementation of Knowledge Management (KM) in the National Library of Bangladesh (NLB). The main aim of this study was to investigate how the NLB goes about creating, implementing, disseminating, and applying knowledge within the organization. The other objectives of this paper were to identify the current status of KM in NLB and the understanding of different facets of KM by the staff of the National Library. The paper revealed that the situation of KM in NLB is not satisfactory. The paper also described the fact that the working environment supports the implementation but there needs to be some changes in the policies. Finally the research disclosed that NLB is a great place for implementing KM and has a large amount of possibilities for the adoption of KM. This qualitative research used the questionnaire as the main instrument for data collection. Finally, data has been processed and analyzed using SPSS and MS Excel.

개인 창의성이 지식공유와 혁신행동에 미치는 영향: 유통업 종사자를 중심으로 (The Effect of Personal Creativity on Knowledge Sharing and Innovation Behavior: Focused on Retail Workers)

  • 이준표;박계홍
    • 유통과학연구
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    • 제17권10호
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    • pp.93-105
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    • 2019
  • Purpose - First, empirical research will reveal how personal creativity affects the knowledge sharing and innovation behaviors of organizational members. Second, self-management competency will be verified to explain the causal relationship between independent and dependent variables as a mediating variable and to reduce the time interval. Research design, data, and methodology - There are two major research models. First, personal creativity (professionalism, emotional intelligence, internal motivation) has a positive impact on knowledge sharing (creation of knowledge, organization of knowledge, use of knowledge) and innovation behavior (deriving ideas, implementing ideas, promoting ideas). Second, self-management competency (intellectual capacity, emotional capacity, personality capacity) plays a mediating role. In addition to descriptive statistics and correlation analysis, Cronbach's α was calculated for 259 workers in the retail industry. In addition, confirmatory factor analysis was performed using the AMOS 24.0 program, and the influence on the measurement model was analyzed to verify the structural equation model. Results - First, personal creativity had a positive effect on knowledge sharing and innovation behavior. In other words, it was confirmed that the decision-making process accompanied by individual creativity can create an atmosphere of knowledge sharing and continue to innovate. Second, personal creativity had a positive effect on self-management competency, and self-management competency had a positive effect on knowledge sharing and innovation behavior. Third, self-management competency was found to partially mediate the influence of personal creativity on knowledge sharing and innovation behavior. Conclusions - First, it is important for managers to recognize the value of creative talents who can be a fundamental source of organizational success and competitive advantage, and to attract talented people. Second, managers should be able to develop decision-making processes to develop potential creativity and encourage creative ideas, opinions, or solutions when organizing the work environment of their members. Third, managers should promote the sharing and integration of new knowledge that underlies the creative views and attitudes of teams and organizational members. Unlike previous studies, which emphasize the role of the work environment in which creative behaviors are promoted, this study shows that creativity of individual members, itself, is an important determinant of knowledge sharing and innovation behavior.

지식경영이 해운선사의 서비스 역량에 미치는 영향에 관한 연구 (A Study on the Influence of Shipping Firms' Knowledge Management on their Service Capabilities)

  • 최윤석;이상윤
    • 한국항만경제학회지
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    • 제28권3호
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    • pp.91-110
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    • 2012
  • 현대 경영학에서 지식은 기업의 경쟁력을 창출할 수 있는 새로운 전략적 자원으로서 인식되고 있다. 치열한 경쟁구도 하에 있는 해운기업 지식경영의 효용성에 주목할 필요가 있다. 해운서비스 네트워크 내외부에서 획득되는 자료와 정보, 지식을 효과적으로 분류, 공유, 이전함으로써 기업특유의 역량을 발전시킬 수 있을 것이다. 본 연구에서는 정기선사의 지식경영이 해운서비스 역량의 강화에 어떠한 영향을 미치는지를 분석하였다. 이를 위해 해운기업의 지식경영의 수준을 측정하기 위해 지식사슬모형을 설계하였으며 국적 및 외국적 선사로부터 수거한 80부의 설문지를 바탕으로 모형의 타당성과 신뢰성을 검증하였다. 실증분석 결과 지식사슬모형을 구성하는 지원활동과 주요활동이 선사의 해운서비스 역량을 강화하는데 유의적인 효과를 미치는 것으로 나타났다. 본 연구는 지식경영의 효용성이 해운산업분야에서도 적용될 수 있음을 보여주고 있으며 해운기업들이 지식의 전략적 중요성을 인식하고 전사적 차원에서 지식경영을 추구해야함을 권고하고 있다.