• 한국정보시스템학회지:정보시스템연구
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• 제16권2호
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• pp.145-169
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• 2007

The purpose of this research is to investigate success factors of knowledge management in Korea companies. The research scheme was experimented through a questionnaire survey answered by 87 companies. The research model was composed of five groups : 1) CEO support and business strategics, 2) organization culture 3) information technology characteristic of knowledge workers 4) a reward and performance measurement 5) knowledge management system. The results of this research indicated that the CEO support and organization culture are important factors for knowledge activities. The information technology characteristic of knowledge workers and a reward have small effects for knowledge activities. Manufacturing companies and non-manufacturing companies need different knowledge management strategies. The results of this study will be helpful for the success implementation of knowledge management in Korean companies.

• 한국컴퓨터정보학회논문지
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• 제24권6호
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• pp.211-216
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• 2019

Knowledge sharing is safe to say that we have already embarked on knowledge-based global economy where knowledge is a decisive factor in global competition for corporations. So in the age of knowledge-based management, it is how we use knowledge that decides success or failure for corporations and the competitiveness of their countries at large as well. We did this research with the help of those who were working in ICT industry including manufacturing, tourism, and others. In this research, we looked into how project participants, organizational characteristic, and relational characteristic affect knowledge sharing and utilization, and what are the factors that have positive effects on corporate success. And all the factors presented in the research are found to have positive effects on the knowledge sharing and utilization. The factors appeared to have positive effects starting with project at first and then on corporate success at large.

• 한국도서관정보학회지
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• 제16권
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• pp.129-157
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• 1989

Through this study, some considerations to be taken into account in order to construct the user model for the user friendly system which can provide each individuals user armed with varied intellectual level with the relevant information, can be summarized as follows : (1) The user' ability to use the system and users' subject knowledge, the distribution of the users' level knowledge should be considered for the decision of the typed of interaction between the users and the system. (2) the knowledge of the user models should include the following kinds of knowledge inharmony with one another, 1. Standard user knowledge which represents a general characteristic of user group, 2. individual user knowledge which represents an individual's unique characteristic, 3. Long-term user knowledge which represents the education level and subject background of users, 4. short-term user knowledge which represents the purpose of information science and information need by users (3) As knowledge generation technique, both the implicit method and explicit method should be a n.0, pplied, observation of the system during the interaction, and explicit method generates the knowledge by the user's answering the questions already made by the system. (4) The frame technique as the knowledge representation for the user-modelling in which user-knowledge is represented in a limited situation and in a qualitative aspects, can be recommended. The frame is adequated for the explanation of structured situation, and for the processing the present situation by inferring the previous experiences.

• 경영과정보연구
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• 제23권
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• pp.75-97
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• 2007

In the meantime hospital system of Korea has institutionally performed its errand in stable circumstance, however the system now faces with new environment of change of customer's satisfaction, of regime, deepening of competition, and opening market. Under the rapidly and complicatedly changing circumstance, the hospital system is required to promote getting a dominant position in the competition, enhancing outcome, creating value added, and customer satisfaction in both internally and externally likewise other organizations, as they continuously introduce a knowledge management and originate, accumulate, and put the knowledge to practical use. This organization capacity of knowledge management involves a process of management that requires great change of all organizations and individuals and it is brought up through four steps which are Initiation, Propagation, Integration, and Networking. The main factors of successful knowledge management are intension of the chief executive officer(CEO), organizational culture, appraisal and compensation of work, knowledge controlling system, and organizational structure, and each of these five stage has got different characteristic. To be successful by introducing knowledge management, hospital organization should be based on these premises. Not only CEO or the director of a hospital, but also the constituent members should be fully aware of knowledge, the characteristic of knowledge management, and successful factors of this operation. Should understand step-by-step characteristic of knowledge management, therefore able to analyse a situation of specific hospital and see which step corresponds to that hospital. By analysing, constituents should make up for the weak points and ready to move on to next step. CEO or the director of a hospital should be aware of knowledge management as a strategic factor which is able to get a dominant position in the rapidly changing environment, and also it should be firm in the director's intention to introduce the knowledge management into the hospital. By continuously carrying out education and training constituent members, the director of a hospital should promote their interest and participation in knowledge management, and build an organization culture that ultimately creates, accumulates, shares, and put the knowledge to practical use. The hospital organization needs to systematize an institution of objective compensation that corresponds to objective appraisal of knowledge management outcome. The hospital ought to build knowledge controlling system in stages, in order to take the initiative in rapidly changing environment. By considering the characteristic of hospital system, it is required to change the organizational structure into self-managing team which is a sort of horizontal structure that allows members to make decisions and take the responsibility by themselves. The limitation of this study is experimental study. Positive investigation about successful factors of hospital knowledge management and characteristic of each steps is expected with following study.

• 한국산학기술학회논문지
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• 제11권6호
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• pp.1978-1990
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• 2010

본 연구에서는 지식관리시스템(KMS)을 도입하여 활용 중인 공공기관을 중심으로 활용도와 만족도에 미치는 영향요인에 대한 연구이다. 공공기관의 경우 1999년 하반기부터 지식관리시스템을 본격적으로 도입하여 현재 국방부, 행정자치부, 기획예산처 등 대부분의 정부부처에서 시스템을 구축하여 운용하고 있다. 이로 인해 지식관리시스템의 편리성과 필요성을 이해하고, 지식자산의 중요성에 대한 인식이 확산되고 있다. 하지만 부서별 KMS 활용도에 많은 차이가 있으며 사용자 간에도 만족도에 많은 차이가 있음을 발견할 수 있다. 이는 KMS에 대한 최고책임자 관 심, 전담 인력 요인의 지원, 교육훈련 여부, KM 프로세스 지원 등의 많은 부분에서 영향을 받는 것으로 기대되었다. 따라서 본 연구는 KMS에 미치는 영향요인으로 조직특성, 지식정보특성, 전략특성의 하위요인을 도출하고 이러한 하위요인들이 KMS 활용도 및 KMS 만족도에 어떠한 영향을 미치는지 분석하여 향후 지식관리시스템을 활성화하기 위한 방안을 제시하고자 한다.

• Journal of Information Technology Applications and Management
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• 제26권2호
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• pp.111-123
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• 2019

In this paper, software activity, software activity instance, and the quality of the activity instance are defined as the 'activity which is performed on the software product by a person or a group of persons,' the 'distinctive and individual performance of software activity,' and the 'performer's evaluation on how good or bad his/her own activity instance is,' respectively. The representative values of the instance quality population associated with a product and its sub-population are defined as the (software) activity quality and activity quality characteristic of the product, respectively. The activity quality model in this paper classifies activity quality characteristics according to the classification hierarchy of software activity by the goal. In the model, a quality characteristic can have two types of sub-characteristics : Special sub-characteristic and component sub-characteristic, where the former is its super-characteristic too simultaneously and the latter is not its super-characteristic but a part of its super-characteristic. The activity quality model is parsimonious, coherent, and easy to understand and use. The activity quality model can serve as a corner stone on which a software quality body of knowledge, which constituted with a set of models parsimonious, coherent, and easy to understand and use and the theories explaining the cause-and-relationships among the models, can be built. The body of knowledge can be called the (grand) activity-centric quality model of software.

• 한국정보시스템학회지:정보시스템연구
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• 제19권3호
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• pp.181-208
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• 2010

As knowledge-based society comes to the fore, sharing knowledge becomes a hot issue. Among various types of knowledge, a significance of software(applications) and contents is a huge in a current society. Moreover, along with appearance of smartphone, for instance iPhone, Application Store(also known as AppStore) utilized as a common gateway for sharing software and contents, brings a big interest for many users and developers. However, prior research to understand users' behavior on AppStore has been a scant. Therefore, the main purpose of this study is to investigate the impact of key smart service environmental factors on AppStore in order to empirically explain users' psychological feelings of intention to use AppStore. Based on a well-known technology adoption model, TAM, the study incorporates three main characteristics(user, society, and service) with six constructs(Innovation, Enjoyment, Subjective Norm, Information Level, Content variety, and Cost), influencing perceived usefulness, which then affects users' intention to use AppStore. Results provide evidence that support the tested hypotheses. The implications of the findings suggest a new theoretical work for future AppStore research and offers suggestions that the researchers and practitioners of AppStore should consider regarding the development of application and contents.

• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2001년도 학술대회지
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• pp.333-336
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• 2001

향후 미래의 산업에 있어서는 조직의 노하우, 인적자원의 의욕과 역량, 고객 만족도와 같은 보이지 않는 무형의 자산이 더 많은 기업가치를 창출하는 시대이다. 이러한 무형의 지식자산을 어떻게 운영하느냐가 기업의 성장 잠재력과 경쟁력에 영향을 미치게 된다. 건설업 또한 이러한 경영 패러다임의 변화에 따라, 지식경영을 도입하고자 노력하고 있다. 대형 건설업체의 경우 지식관리 시스템을 구축하여 자체적으로 자사의 지식을 관리하려는 시도를 보이고 있으나, 건설업의 지식자산에 대한 정의와 구성요소를 명확히 제시하지는 못하고 있는 실정이다. 지식자산의 분류방안에 대하여 수행된 기존의 연구들은 지식자산의 분류가 건설업을 기반으로 만들어진 것이 아니기 때문에, 이를 건설업의 지식자산 분류에 일방적으로 적용하는 것보다는 건설업의 특성을 고려한 건설업 지식자산에 대한 정의와 분류방안이 필요하다. 또한, 이러한 지식자산 분류체계를 바탕으로 하여, 향후, 기업 지식자산을 위한 평가모델 작성, 지식관리 시스템 구축을 위한 지식 맵으로의 활용이 가능할 것이다.

• 한국정보시스템학회지:정보시스템연구
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• 제28권4호
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• pp.377-401
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• 2019

Purpose The purpose of this study is to investigate the effects of learning expectation and perceived knowledge sharing on user satisfaction and IS continuance in the Korean Army which is currently using the Regiments' Information System to help their Integrated Administration Management. Based on both the Information System(IS) Continuance Model and IS Success Model, this study also examine the role of system quality on user satisfaction. We develop a research model(structural equation model) and its hypotheses that learning expectation, perceived knowledge sharing, and system quality increase users' satisfaction, which leads to IS continuance. The effect of learning expectation on perceived knowledge sharing is also hypothesized. Design/methodology/approach Online Survey using e-mails was administered to test our research model and associated hypotheses. Among the 360 e-mail letters including our survey questionnaire, 285 responses were collected via e-mails. Meaningful 225 cases were analyzed for our study. SPSS Statistics 24.0 and SmartPLS 3.0 were used to analyze both measuremant test and hyotheses test by using the data set. Findings Survey results show that learning expectation(confirmation variable), learning expectation, perceived knowledge sharing(a perceived usefulness variable), and system quality(a system characteristic) each increases user satisfaction, which leads to IS continuance, under the control of the effect of habit to use information systems. Learning expectation also has a positive influence on perceived knowledge sharing. Theoretical and practical implications are presented.

• 한국지능정보시스템학회:학술대회논문집
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• 한국지능정보시스템학회 2002년도 춘계학술대회 논문집
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• pp.294-301
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• 2002

우리 나라 중소기업의 지식영영 수준을 비교 평가하기 위하여 150개 업체를 대상으로 설문 조사 하였다. 연구 모형은 1) 지식경영과 기업전략 2) 지식경영 문화와 체계 3) 지식경영을 위한 학습 과정과 공유 4) 지식경영을 위한 정보기술 5) 지식경영 성과측정과 보상에 대하여 평가하였다. 연구 결과로는 기업의 특성에 따라 지식경영 수준 차이가 있다는 것이다. 특히, 우리 나라 기업에서 지식경영을 위한 기업 문화 형성이 미흡하며, 지식경영을 위한 학습과정과 성과과정 및 보상이 다른 영역에 비해 상대적으로 낮게 나타났다. 우리 나라 기업의 특성을 맞는 지식경영의 평가 개발이 요구된다.