• Title/Summary/Keyword: Knowledge and Information

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An Empirical Analysis of Knowledge Management Styles and Their Effects on Corporate Performance (지식관리 유형 도출과 기업성과에의 영향 분석)

  • Lee, Hee-Seok;Choi, Byoung-Gu
    • Asia pacific journal of information systems
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    • v.11 no.1
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    • pp.139-154
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    • 2001
  • Recently, more firms have shown an interest in implementing knowledge management methods. However, few companies are capable of adopting knowledge management methods effectively to improve organizational performance because it is still unclear how these methods improve corporate performance. To find this relationship between knowledge management methods and organizational performance, this paper analyses effects of knowledge management methods on corporate performance empirically. 51 Korean firms are selected as a sample base for empirical tests. Knowledge management methods can be categorized into four styles; harmony, codification, personalization, and ignorance. For example, the emphasis of harmony style is on both knowledge reusability using information technologies and knowledge sharing through informal intimacy among employees. Corporate performance varies depending on styles. Harmony style is founded to be most effective for corporate performance. Personalization and codification styles don't show any difference. This outcome is in line with the general observation that both tacit knowledge and explicit knowledge are important for effective knowledge management.

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An Empirical Study of the Impact of Knowledge Management Capabilities on Organizational Performance (지식경영능력이 조직성과에 미치는 영향에 관한 실증적 연구)

  • 천면중;허명숙
    • The Journal of Information Systems
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    • v.10 no.2
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    • pp.165-192
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    • 2001
  • Knowledge Management (KM) is the systematic, explicit, and deliberate building, renewal, and application of knowledge to maximize an enterprise's knowledge-related effectiveness and performance from its knowledge assets. KM applies systematic approaches to find, understand, and use knowledge to create new capabilities, solve problems, enable superior performance, and encourage innovation. The purpose of this research is to identify the relationship of KM capabilities (KM infrastructures and KM processes) and organizational effectiveness and performance. An empirical research of the relationship of knowledge management capabilities and organizational effectiveness and performance is conducted from the information systems and knowledge management literature in order to access the following questions: (1) Does the knowledge management infrastructure contribute to the organizational effectiveness and peformance? (2) Does the knowledge management process contribute to the organizational effectiveness and peformance? The research design employs a mail survey questionnaire for gathering data from 500 firms in a number of industries. From a mail survey of 61 top managers of knowledge management, the results of empirical analyses provide the following major findings: (1) While the external effectiveness of organization is influenced by the cultural infrastructure of knowledge management, the overall performance of organization is influenced by the structural infrastructure of knowledge management. (2) While the external effectiveness of organization is influenced by the application and protection processes of knowledge management, the overall performance of organization is influenced by the knowledge acquisition process of knowledge management.

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Potential Complementary Knowledge, Collaborative Elaboration, and Synergistic Knowledge

  • Kim, Kyung Kyu;Shin, Ho Kyoung;Kong, Young Il
    • Asia pacific journal of information systems
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    • v.23 no.1
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    • pp.107-132
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    • 2013
  • Despite the importance of knowledge complementarities (KC) to firm performance, very little is known about exactly what constitutes KC and how synergistic knowledge is created in KC. This research looks into the dimensionality of KC and how synergistic knowledge as an essential component of KC is generated in a process innovation (PI) project. We propose that KC consists of potential complementary knowledge, collaborative elaboration (CE) process, and synergistic knowledge. The model is investigated quantitatively, using a sample of 26 matched-pairs of client and consultant who participated in a PI project, and then qualitatively using interviews of a sub-sample of 7 matched-pairs of client and consultant. Data were collected in a longitudinal way at four different points during the four month project period. Results show that consultant's learning about the client's business occurs first and then client learning about IT capabilities follows through CE. With this enhanced clients' knowledge about IT capabilities, clients play an initiative role in designing the To-Be business processes, while consultants play a supporting role by introducing best practices or making suggestions based on their experiences. Future research implications as well as practical implications are also discussed.

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The Impacts of Self-directedness and Self-efficacy on Knowledge Building Process and Website Loyalty (자기주도성과 자기효능감이 지식구축 프로세스와 웹사이트 충성도에 미치는 영향)

  • Ko, Yun-Jung;Ko, Ilsang;Jang, Jeong-Ju
    • Knowledge Management Research
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    • v.9 no.3
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    • pp.125-140
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    • 2008
  • In this study, we try to explain the impacts of self-directedness and self-efficacy on individual knowledge building process and website loyalty. To verify empirically the proposed research model. first, we reviewed literatures on self-directedness, self-efficacy, knowledge building process, and website loyalty. Second, we performed a survey with questionnaires to undergraduate school students, graduate school students, professionals, and office workers who search information frequently using website. Third, on the basis of collected 221 data, measurement model and structural goodness-of-fit of the research model were verified with, SEM analysis using Lisrel 8.54 version. We found important results such that self-directedness impacted information sharing and elaboration, self-efficacy affected information sharing and knowledge building, and information sharing and knowledge building improved website loyalty.

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A Study of Collaborative Online Knowledge-Information Service Management: A Plan for Improving the Service (협력형 온라인 지식정보서비스 운영방안에 관한 연구 - <사서에게 물어보세요> 서비스 활성화 방안을 중심으로 -)

  • Jung, Kwang-Hun;Kim, You-Seung
    • Journal of Korean Library and Information Science Society
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    • v.40 no.1
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    • pp.133-155
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    • 2009
  • To deal with a new environment of information technologies in the 21 Century, many libraries around the world have made great efforts to develop online knowledge-information services. In Korea, the National Library initiated an online knowledge-information services, in 2008. Through case studies and practical tests of online knowledge-information services, this article discusses plans for developing . The article explores definitions and types of online knowledge-information services, and analyzes online knowledge-information services in Denmark, Sweden, Finland, and Korea. Futhermore, practical reviews on the four services are conducted through 'question-answer' tests. As a result, the article discusses present and future tasks for improving .

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Knowledge Management, Information Infrastructure and Expert on Information (지식경영과 정보인프라, 정보전문가의 관계)

  • 노정란
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.9 no.1
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    • pp.207-220
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    • 1998
  • The international community reached an implicit consensus that knowledge management will be the core of our civilization in the next millenium. This dissertation is to view the knowledge management from the point of information science rather than from the standpoint of the business management, which has been the trends of our academic circle so far. The underlying reason is simple, knowledge is the center of the knowledge management and other factors like humans, organization and culture are merely peripheral elements required to apply knowledge in a more appropriate and efficient manner. This paper looks at knowledge-sharing system as the heart of knowledge management emphasizing significance of the procedures such as validation and valuation and knowledge management processes. Adding to this, I dare to say the term 'Information technology Infrastructure' should be changed into'Information Infrastructure' since knowledge itself and how to express them play a more important role in knowledge management than the information technology does.

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Modeling, Discovering, and Visualizing Workflow Performer-Role Affiliation Networking Knowledge

  • Kim, Haksung;Ahn, Hyun;Kim, Kwanghoon Pio
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.2
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    • pp.691-708
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    • 2014
  • This paper formalizes a special type of social networking knowledge, which is called "workflow performer-role affiliation networking knowledge." A workflow model specifies execution sequences of the associated activities and their affiliated relationships with roles, performers, invoked-applications, and relevant data. In Particular, these affiliated relationships exhibit a stream of organizational work-sharing knowledge and utilize business process intelligence to explore resources allotting and planning knowledge concealed in the corresponding workflow model. In this paper, we particularly focus on the performer-role affiliation relationships and their implications as organizational and business process intelligence in workflow-driven organizations. We elaborate a series of theoretical formalisms and practical implementation for modeling, discovering, and visualizing workflow performer-role affiliation networking knowledge, and practical details as workflow performer-role affiliation knowledge representation, discovery, and visualization techniques. These theoretical concepts and practical algorithms are based upon information control net methodology for formally describing workflow models, and the affiliated knowledge eventually represents the various degrees of involvements and participations between a group of performers and a group of roles in a corresponding workflow model. Finally, we summarily describe the implications of the proposed affiliation networking knowledge as business process intelligence, and how worthwhile it is in discovering and visualizing the knowledge in workflow-driven organizations and enterprises that produce massively parallel interactions and large-scaled operational data collections through deploying and enacting massively parallel and large-scale workflow models.

The Management Knowledge Information Resources of Student Independent Movement under the Rule of Japanese Imperialism (학생독립운동 지식정보자원관리에 관한 연구)

  • Chang, Woo-Kwon
    • Journal of Korean Library and Information Science Society
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    • v.46 no.1
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    • pp.203-239
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    • 2015
  • This research aims to present an archive on the management knowledge information resources of Student Independent Movement under the rule of Japanese Imperialism in a viewpoint document information and archives. This study consists of two aspects : a document investigation based on Student Independent Movement and knowledge information resource and in a practical examine based on the first departure of SIM, distribution of knowledge information resources, and their management. They are produced a various of document knowledge information and was formed knowledge information resource management and archives in a library, a newspaper office, Independence Hall, Nation Archives of Korea, and school media center. The result of this research was looked forward to help to R&D of knowledge information resource management in values and competencies for Student Independent Movement.

The Impact of Intellectual Capital on Knowledge Management Processes in Thailand

  • KITTIKUNCHOTIWUT, Ploychompoo;SIRIYOTA, Kumpanat
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.249-260
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    • 2021
  • This research explores the effects of intellectual capital on knowledge management processes (creation of information, knowledge sharing, and use of knowledge) and innovation performance. The data was gathered from 224 fashion accessories in Thailand using a questionnaire. The population was collected on December 16, 2019 (https:/www.ditp.go.th) from a list database of the Department of International Trade Promotion, Ministry of Commerce of Thailand (2019). A questionnaire mail survey technique was used to collect data. Executives or managers were the key participants in this study. The statistical technique used to analyze is the ordinary least square regression. The findings show that intellectual capital has a significant positive effect on information management systems. Likewise, information management techniques have a significant positive effect on innovation performance. Moreover, increasing the use of information tends to make staff willing to use the knowledge to improve the quality and quantity of the service. This tendency contributes to productivity gain. Through the interaction of processes of information use, self-reflection, and input from customers, employees tend to increase the production of knowledge that eventually develops the results of the innovation. Hence, organizations should value knowledge management process elements to improve efficiency, and thus innovation.

Design of PKMS for Business Innovation based on Knowledge Management in Public Organization

  • Ji, Seung-Hyeon
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2008.06a
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    • pp.243-249
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    • 2008
  • Based on a comprehensive framework that reflects lifecycle requirements of KMs and BPMs, we propose an PKMS(Process based KMS) for integrating KMs and BPMs in order to combine the advantages of the two paradigms. This paper first defines the priority order of knowledge according to knowledge type and classifies it into three groups which consist of Basic KM, Practical KM and Reference KM. Then, it suggests PKMS knowledge map composed of much core-knowledge each of which has information about a unit of the related business process. Using the PKMS Knowledge map, we can directly provide related core-knowledge related for the business process while a person is working a unit of business process. This paper designed the PKMS applied to employment insurance business part. Long term goal of the concepts is to concern a change management organization of knowledge on PKMS.

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