• 제목/요약/키워드: Knowledge Management(KM)

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지식경영의 추진전략이 성과에 미치는 영향에 관한 연구 (Impact of KM Strategies on KM Performance)

  • 이영희;송인국;이정우;정승렬;이봉규
    • 정보처리학회논문지D
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    • 제14D권7호
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    • pp.791-800
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    • 2007
  • 본 연구의 목적은 공기업의 성공적인 KM 추진전략의 실행도와 중요성 인식도가 KM 성과에 미치는 영향을 조사하는데 있다. 본 연구의 수행을 위해서 첫째, 선행연구를 통해 공공기관 및 민간기업의 성공적인 KM 추진전략 및 KM 성과를 고찰하여 핵심요소를 파악하였다. 둘째, KM을 실행하고 있는 공기업을 대상으로 전략의 실행정도, 중요성 인식도, 그리고 KM 성과를 측정하였다. 셋째, KM 전략의 실행정도와 중요성 인식도 간의 복합관계가 KM 성과에 어떻게 작용하는지를 분석하였다. 그 결과, KM 전략의 실행뿐만 아니라 중요성에 대한 종업원의 인식 제고가 KM 성과에 유의한 영향을 주는 것으로 나타났다. 공기업 KM을 성공적으로 이끌기 위해서는 KM 추진전략에 대한 종업원들의 이해 및 중요성 인식도를 고려해야 할 것이다.

원가기획시스템과 정보기술 하부구조를 이용한 제조기업 지식경영 전략 유형 구분의 틀 (The Framework for the Classification of KM Strategies in Manufacturing Firms Based on Target Costing and IT Infrastructure)

  • 최종민
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권3호
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    • pp.45-70
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    • 2012
  • Based on the usage levels of target costing systems(TCS) and information technology (IT) infrastructure, this study aims to develop a framework useful for classifying four types of knowledge management(KM) strategies in manufacturing firms: process-oriented, product-oriented, mixed and negative. We adopted a multi-methodological approach by mixing both qualitative and quantitative methods. Before developing a framework, through a case study of the H Motor Company in Korea, this paper investigated and showed the functions of TCS in the management of tacit knowledge. The results from the case study indicated that with the use of TCS, a firm can create, transfer, and share diverse kinds of tacit knowledge among employees for the facilitation of process innovation. We also empirically confirmed the four types of KM strategies, and demonstrated the characteristics(i.e., size, total sales, age, and knowledge intensity) of the organizations adopting each strategy.

APPLICATION OF KNOWLEDGE MANAGEMENT IN BUILDING AUTOMATION SYSTEM: A CASE STUDY OF SIX BUILDINGS IN KUALA LUMPUR

  • Nurul Afida Isnaini Janipha;Hamimah Adnan;Fadzil Hassan
    • 국제학술발표논문집
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    • The 2th International Conference on Construction Engineering and Project Management
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    • pp.672-683
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    • 2007
  • The rapid development of Kuala Lumpur has seen numerous new and high-rise buildings introducing Building Automation System (BAS). Whilst effective application of Knowledge Management (KM) within BAS is the pre-requisite for the achievement of optimum BAS performance, there has been little research undertaken to investigate if have been the case. This paper presents a research undertaken to get a view of how KM applies in BAS in six (6) selected case-study buildings in Kuala Lumpur, all operating with the 'one-system' M&E workstation control BAS. The emergent findings positively suggest that adequate KM approaches were employed within their BAS management processes, but further studies would be necessary to determine the extent of their application and effectiveness.

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지식창출형 6 시그마에 관한 연구 (A Study for Six Sigma Focused on Knowledge Creation)

  • 박성현;박상욱;오진호;박다현
    • 품질경영학회지
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    • 제36권1호
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    • pp.80-88
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    • 2008
  • The 21st century is often called the knowledge-based information society. A new term, Data Technology (DT), which handles data and creation of information, is defined. A few important concepts of DT which are related to Six Sigma are described. Also some characteristics of Knowledge Management (KM) which provide new knowledge are explained. As a new direction of Six Sigma, Six Sigma Focused on Knowledge Creation (SSFKC) is suggested. The way of implementation of SSFKC and its relationship with DT and KM are elaborated.

중소${\cdot}$전문건설업체를 위한 지식경영 전략 수립 (Establishment of Knowledge Management Strategies for Small and Medium-sized General and Special Construction Companies)

  • 이태식;이동욱;박세진
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2003년도 학술대회지
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    • pp.602-605
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    • 2003
  • 90년대 이후 전 세계적으로 지식경영(Knowledge Management : KM)에 대한 관심이 고조되고 있다. 특히 기업의 시장가치 중 지식자산이 차지하는 비중이 높아짐에 따라 한국의 건설 분야도 90년대 중반부터 대기업을 중심으론 지식경영을 도입하고 있다. 그러나, 중소${\cdot}$전문건설업체의 경우에는 기업의 재무 및 조직적인 이유로 지식경영에 대한 이해와 정보화에 뒤쳐지고 있는 실정이다. 더욱이, 건설 분야에서 중소${\cdot}$전문건설업체가 차지하는 비중이 매우 높게 나타나기 때문에 이들의 기술 수준이 건설공사의 품질과 직결된다고 해도 과언이 아니다. 따라서, 본 논문에서는 회사의 가치와 경쟁력 향상을 위해서 중소${\cdot}$전문건설업체들의 여건에 적합한 지식경영 전략 즉, 지식경영 도입 방안을 제시하고자 한다.

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중소기업에 있어 지식경영 소싱 전략 간 상호보완 구조의 분석 및 기업 성과에 미치는 영향 검정 (Analyzing Complementarity Structures of KM Strategies and Testing Their Impact on Firm Performance in Small and Medium Enterprises)

  • 최병구;이재남
    • 지식경영연구
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    • 제12권4호
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    • pp.55-75
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    • 2011
  • Scant attention has been given to analyzing how knowledge sourcing strategies affect firm performance in SMEs and what are the differences between SMEs and large firms in the patterns of knowledge sourcing strategies adoption. This study attempts to advance the current literature by examining the impact of knowledge sourcing strategies on SMEs performance. The empirical segment of our work is based on data on knowledge sourcing strategies of SMEs and organizational performance from a sample of 166 Korean firms. Our results indicate knowledge sourcing adoption patterns of SMEs are different from large firms. In addition, the results confirm that substitutability between internal- and external-oriented, person- and external-oriented sourcing strategies. This study sheds new light on knowledge management (KM) research by identifying the relationship between knowledge sourcing strategies and SMEs performance.

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Strategy Focused CoP Using BSC Method And Building Lifecycle For Strategy Focused CoP

  • Lee, Hyun-Hee;Suh, Eui-Ho;Kim, Sung-Jin
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2008년도 춘계학술대회
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    • pp.270-275
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    • 2008
  • The various research on Communities of practices (CoP) for propagation of softer type knowledge in new Knowledge Management (KM) strategy having been performed for past couple of years. CoP is one of effective process innovation tool for diffusion of knowledge. Based on CoP's voluntary and spontaneous characteristic, it performs a function of delivering softer type knowledge of workers to the other colleagues of organization. But one step further to CoP's function of propagation of internal knowledge, research on function of CoP's contribution in enterprise strategy are insufficient yet. This paper presents enterprise CoP should be managed and aligned to strategic objectives of enterprise, and also, suggests the methodology for CoPs to maintain a lifecycle as a tool to contribute in strategic goal attainment. Although CoPs are voluntary and spontaneous informal organization, it can display a contribution as tool for KM strategy when it is aligned to strategy properly and form efficient lifecycle.

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Organizational Memory Formulation by Inference Diagram

  • Lee, Kun-Chang;Nho, Jae-Bum
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 1999년도 추계학술대회 및 정기총회 : 정보통신기술의 활용과 21세기 전자상거래
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    • pp.42-46
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    • 1999
  • Knowledge management(KM) is emerging as a robust management mechanism with which an organization can remain highly intelligent and competitive in a turbulent market. Organization memory(or knowledge) is at the heart of KM success. How to create organizational memory has been debated among researchers. In literature, a wide variety of methods for creating organizational memory have been proposed only to prove that its applicability is limited to decision-making problems which require shallow or non-causal knowledge type. However, organizational memory with a sense of causal knowledge is highly required in solving complicated decision-making problems in which complex dynamics exist between various factors and influence each other with cause and effect relationship among them. In this respect, we propose a new approach to creating a causal-typed organizational memory (CATOM), which has a form of causal knowledge and is represented in a matrix form, by using an inference diagram. An algorithm for CATOM creation is suggested and applied to an illustrative example. Results show that our proposed KM approach can effectively equip an organization with semi-automated CATOM creation and inference process which is deemed useful in a highly competitive business environment.

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Knowledge Management Assessment Using PDCA based in Global and Local Standards: in the Case of Technics and Informatics Studies

  • Ruzicic, Vesna S.;Micic, Zivadin M.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제14권5호
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    • pp.2022-2042
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    • 2020
  • This research aims to contribute to the discipline of knowledge management (KM) in Higher Education (HE), and is conducted using the case of the study programme (SP) for Integrated Academic Studies (IAS) of Technics and Informatics (TI). A deduction-induction methodology is applied, using a Plan-Do-Check-Act (PDCA) approach to design a suitable KM concept for making improvements to the SP IAS TI on the standardisation platform. Based on the application of the International Classification of Standards (ICS), the research analyses the correlations and competences acquired during the courses within the accredited TI study programme of two-course studies. On the basis of the results of a comparative analysis of the developmental learning process and educational goals, it is shown that knowledge management in correlation with standardisation leads to the improvement of study programmes in the upcoming accreditation cycle on the standardisation platform. Frequent innovations within standardised thematic fields (daily, weekly, monthly, etc.) indicate the need for appropriate changes to the SP. The contribution to KM is through an original analysis of annual samples of more than 90,000 standardised sources in correlation with the TI study programme. Expert System (ES) modelling and the original results enable an analogous contribution to the future KM of other SPs.

건설기업의 지식경영 수준 평가모델개발에 관한 연구 (A Study on the development of a leveling model for Knowledge Management in Construction Firms)

  • 박재현;백종건;김재준
    • 한국건설관리학회논문집
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    • 제3권4호
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    • pp.104-113
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    • 2002
  • 국내의 건설기업들은 건설시장의 개방 및 경쟁의 심화에 따라 국제 경쟁력의 강화 및 지속적인 경쟁우위를 점하기 위하여 지식경영을 도입하여 개인의 지식들을 조직의 역량강화에 노력하고 있다. 그에 따라 학문적 측면에서도 지식경영의 발전이 계속적으로 이루어져 왔으며 오늘날에는 지식경영을 도입한 기업들의 수준 평가나 성과에 많은 관심을 보이고 있다. 하지만 실제 연구에 있어서는 성과부분에 너무 치우쳐서 정확한 수준 평가 없이 성과에 대한 언급만을 하고 있는 실정이다. 따라서 본 연구는 건설기업으로 하여금 정확한 지식경영의 수준을 평가하여 지식경영의 여러 영역 중에서 좀더 관심을 기울여야 할 분야를 제시함으로써 지식경 영을 균형적으로 발전시킬 수 있는 건설기업의 지식경영 수준 평가모델을 제시하였다.