• Title/Summary/Keyword: Job satisfaction

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A Study on the Effects of Lifelong Educator's Emotional Intelligence on Job Performance (평생교육사의 감성지능이 직무성과에 미치는 영향)

  • Bang, Hee-Bong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.6
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    • pp.53-60
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    • 2016
  • This study examined the data from 300 Daejeon and Chungnam Province's lifelong educators to establish the mediated effects of emotional intelligence on job performance and the influential relation between them. A research model and hypothesis was conducted from preliminary research, and the main data was brought into statistical analysis with the SPSS 20.0. The statistical analysis was divided into frequency, primary factors, and reliability; the tools used were the Varimax rotation factor analysis, and Cronbach's alpha coefficient. The analysis was also performed using the Pearson correlation coefficient, where the hypothesis was proven through regression analysis. The results showed that first, emotional intelligence and all of its sub factors have a positive influence on job performance. Second, job satisfaction, a factor shown in emotional intelligence and job performance, appeared to have mediating effects on self-awareness, self-management, social recognition, and relationship management. The results suggest that systematic training and development programs for improving emotional intelligence will be needed to build the competence of lifelong educators.

The Determinants of Social Workers' Career Commitment and the Effects of Career Commitment on Job Attitude (사회복지사의 경력몰입 결정요인 및 직무태도에 미치는 효과)

  • Kang, Jong-Soo;Ryu, Ki-Hyung
    • Korean Journal of Social Welfare
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    • v.59 no.3
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    • pp.201-227
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    • 2007
  • This study is to investigate determinants of social workers' career commitment, compare the level of career commitment of social workeks by social work organization, and analyze the effects of career commitment on job attitudes. Social workers working for government agencies and community welfare centers and institutions in Busan city and Gyeongnam province were surveyed using structured questionnaires and 326 usable questionnaires were obtained. The questionnaires were analyzed for job, career, role, and organizational justice characteristics models and comprehensive model using SPSS/PC+.. The results are as follows; the level of social worker's career commitment was relatively high but the level of career commitment of social workers working for government agencies was slightly lower than that of social workers working for private agencies. According to the demographic characteristics, the level of career commitment of males was higher than that of famales. That of older workers was higher than that of younger worker, that of 2nd rank workers was higher than that of 1st rank workers. Task significance, task identity, feedback for the job done, career satisfaction, low role conflict, high distributive justice and interactive justice were related to higher level of career commitment while the skill variety was related to the lower level of career commitment. However, the main determinants differ according to the social work organization. Career commitment affected negatively on the career turnover intention while it affected positively on organizational commitment, organizational citizenship behavior, job involvement, and intrinsic job satisfaction. Therefore, different approaches and systematic measures are needed according to the organization.

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A Study of Occupation Socialization Process of Security and Secretary Service (경호비서의 직업사회화 과정 분석)

  • Kim, Seon-Ah;Kim, Dong-Hyun
    • The Journal of the Korea Contents Association
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    • v.10 no.2
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    • pp.295-305
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    • 2010
  • The occupational socialization process of security and secretary service goes through four stages of preparation, adaptation, conflicts, and maturity and dynamic and incessant changes. The preparation stage includes the preparation to become a security and secretary service, the importance of what to prepare, usefulness of college education, required courses, and certificates. The adaptation stage includes the percentage of bodyguard and secretary, systematic nature of work, stagnation of the job, abilities required for a security and secretary service, elements to work on, job satisfaction, information sources, professionalism of the job, and future of the job. In the conflicts stage includes conflicts at work, difficulty of security and secretary service, problem-solving efforts, advice and consultation, satisfaction with workload, job stress, perceptions of others for security and secretary service, experience of trying to get another job, and supplements. And the maturity stage includes the changes to the roles and capabilities of a security and secretary service, autonomy of business management, degree of others' recognition of one's abilities, methods to evaluate job performance, salary, social status and pride, and efforts for self-development.

Relationship between Job Stress contents, Depression in dental hygienists in D City (D도시에 종사하는 일부 치과위생사의 직무스트레스 및 우울과의 관련성)

  • Han, Se-Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.11
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    • pp.3487-3493
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    • 2009
  • The degree of depression of dental hygienist was analyzed to reveal the various factors related to them. The self-administered between June 1st, and 30st, 2009, questionnaires were filled out from 221 dental hygienist in D City. 1.The distribution for depression degree has shown the rate as 79.1% in normal range group, 15.4% in mild depression group, 4.1% in moderate depression group and 1.4% in severe depression group, 2.As for depression, junior college, lower salary, poor sense satisfaction in work, not fit to the job, low personal relation with peer works or supervisors, poor subjective condition of health, without regular eating habits, without alcohol drinking, without regular exercise, in the group with higher level of job demand, lower job autonomy and lower supervisor support than their respective counterparts. 3.Concerning correlation between depression and various factors, while level of depression correlated with was negatively sense satisfaction, fit to the job, personal relation with peer works or supervisors, subjective condition of health, spervisor support, coworker support, it was positively correlated with job demand. Resulting from these results, in order to resolve depression properly, implementation and maintenance of program should be renewed to improve various kinds of factors.

Nursing Delivery System Improvement Plan in A Hospital (간호전달 체계 개선 방안 - 일 병동을 중심으로 -)

  • Lee, Jin-Hi;Lee, Sung-Ae;Ham, Yong-Hee;Yang, Myong-Ju;Kim, Ok-Sohn
    • Quality Improvement in Health Care
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    • v.3 no.2
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    • pp.52-59
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    • 1997
  • Background : In many Nursing Delivery System, Nursing Department at D Hospital had used to traditional nursing practice model what is called functional activities based system. It has a lot of merit that carried out specialized and rapid works but tend to ignore indivisual professional responsibility and task-based work assignments. In addition this system showed high turnover rates due to heavy workload, timesum of handing over duties, lack of support from peers and interstaff communication. So we performed conversion of Nursing Delivery System to My Patients Nursing Care System for providing comprehensive nursing to patient and reducing turnover rates and increasing job satisfaction to nurse. Method : 1. 1st step(96.4.9): Detected the problem of Nursing delivery System and estabilished improving planning 2. 2nd step(96.4.26): Visited other hospital on job training 3. 3th step(96.4.29): Discussed to premonitoring problem after conversion Nursing Delivery System and prepared structure 4. 4th step(96.5.6): My Patients Nursing Care System practical application 5. 5th step(96.7.20): Held complementary meeting 6. 6th step(96. 7): The other ward application 7. 7th step(96. 10): Extended application to whole wards Results: 1. Workload: (1) reduction(55.6%) (2) addition(44.4%) 2. Strong points after conversion: (1) decreased timesum of handing overduties (35.2%) (2) increased responsibility(33%) (3) broaden nurse's outlook to duties(14.8%) 3. Shortcoming after conversion: (1) understanding difficulties except my patient(57.8%) (2) weak teamwork(23.3%) (3) intensive stress to low grade nurse(12.2%) 4. Effective complemental way: (1) manpower(76.7%) (2) conversion of though (8.9%) (3) education(14.4%) 5. Patient's satisfaction: (1) satisfaction(64%) (2) no effect(36%) 6. Physician and peer's satisfaction: (1) satisfaction(12.5%) (2) dissatisfaction(21.6%) (3) no interest(44.3%) 7. Nurse's satisfaction: (1) satisfaction(74.7%) (2) dissatisfaction(5.5%) (3) unknown(20.5%) 8. Want to continued: (1) want(76.4%) (2) try to any other system(18%) Conclusion : Even though Nursing Delivery System conversion still has many problem, we gained more merits than traditional nursing delivery system. So we suggest that My Patients Nursing Care System should be encouraged for comprehensive nursing care and satisfaction to nurses.

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Effect of Service Factors in Distance Education on Customer Satisfaction and Customer Loyalty Impacts: Focusing on Employment Opportunities (원격교육 서비스요인이 고객만족과 고객충성도에 미치는 영향: 취업 준비생을 중심으로)

  • Park, Kwang Rok;Heo, Chul Moo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.14 no.4
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    • pp.101-111
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    • 2019
  • In distance learning, quality of service is an important part of improving customer satisfaction and customer loyalty. However, in verifying the effectiveness of remote education service quality, it has been researched based on fragmentary effects on remote education service quality, and the effect study on the specific target is insufficient. In this study, the effects of remote education service factors on customer satisfaction and customer loyalty were analyzed in the previous study and among job seekers. The survey was conducted from March 2019 and 258 samples of job seekers who experienced remote education were used for empirical analysis. As a result of the analysis, typology, problem solving, interaction, information serviceability, and convenience had a positive effect on customer satisfaction, and satisfaction had a significant influence on customer loyalty. In addition, it was analyzed that characterization, problem-solving, interaction, information serviceability, convenience and customer loyalty were affected in the verification of the mediated effects of satisfaction. In response, the implications of this study were derived from practical research on customer satisfaction and loyalty of educational companies related to eduTech, where education and ICT (Information Communication Technology) were integrated during the 4th Industrial Revolution, which suggested that the quality of a company's remote education service affected customer satisfaction and customer loyalty to entrepreneurs and marketers in the education company's start-up and marketing process. Further, further research will be needed in other areas as well as in the areas of employment education to verify the importance of service quality and assess the various effects.

Concept Analysis on the Organizational Commitment : Focused on the Nursing Organizations (조직몰입에 대한 개념분석(간호조직을 중심으로))

  • Choi, Yun Jeong;Park, Young Im;Jung, Gye Hyun
    • The Journal of Korean Academic Society of Nursing Education
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    • v.20 no.2
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    • pp.276-287
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    • 2014
  • Purpose: The purpose of this study was to explore the clear concept of organizational commitment for effective nursing personnel management. Method: This study was conducted using Walker & Avant's conceptual analysis framework(2005). Results: Organizational commitment was identified with six attributes: acknowledgment, acceptance, trust, sacrifice, attachment, regulation. Antecedents of organizational commitment were personal characteristics, perceived organizational support, empowerment, fair compensation, job satisfaction, job autonomy, organizational culture, and leadership. Consequences of organizational commitment were turnover intention, job performance and organizational citizenship behavior. Conclusion: Organization commitment is a core concept for understanding the management of nursing personnel. Appropriate instruments to operationalize the concept of organizational commitment including six attributes need to be developed.

Predictors of Turnover among New Nurses using Multilevel Survival Analysis (다수준 생존분석을 이용한 신규 간호사 이직 영향요인)

  • Kim, Suhee;Lee, Kyongeun
    • Journal of Korean Academy of Nursing
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    • v.46 no.5
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    • pp.733-743
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    • 2016
  • Purpose: The purpose of this study was to examine factors influencing new graduate nurse turnover. Methods: This study was carried out as a secondary analysis of data from the 2010 Graduates Occupational Mobility Survey (GOMS). A total of 323 nurses were selected for analysis concerning reasons for turnover. Data were analyzed using descriptive statistics and multilevel survival analysis. Results: About 24.5% of new nurses left their first job within 1 year of starting their jobs. Significant predictors of turnover among new nurse were job status, monthly income, job satisfaction, the number of hospitals in region, and the number of nurses per 100 beds. Conclusion: New graduate nurses are vulnerable to turnover. In order to achieve the best health of the nation, policy approaches and further studies regarding reducing new graduate nurse turnover are needed.

A 3-year Standard Curriculum Development for the Software Departments based on Job Group Analysis of S/W Industries (S/W 산업체 직군별 요소기술 요구 분석에 따른 3년제 S/W 학과 표준 교과과정 개발)

  • 송두헌
    • Journal of the Korea Computer Industry Society
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    • v.3 no.12
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    • pp.1713-1724
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    • 2002
  • Although there has been numerous attempts to facilitate software development education in universities and colleges, software industries complain more than ever especially for the quality of university major graduate. In consequence, industries recruit experienced software engineers more and more and only a few new university major get satisfaction in the job market. In order to minimize the different viewpoints between industries and universities, we conduct job group analysis to define a technical map of software industries and have surveys to verify the feasibility of the map and consisting component techniques. Then, we propose a standard three-year curriculum for the college level.

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A Study of the Non-market Effects of Five-day Workweek (주5일 근무제도 실시의 노동시장 외적 효과)

  • Park, Cheolsung
    • Journal of Labour Economics
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    • v.37 no.4
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    • pp.59-88
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    • 2014
  • I estimate the non-market effects of implementing five-day workweek controlling for the individual-job fixed effect. I find that the implementation of five-day workweek has improved an individual's subjective health status, increased the frequency of exercises, increased the probability to get education or training other than job training, improved subjective quality of life, increased spending for leisure and cultural activities, and improved an individual's satisfaction with the job and the employer. Much of the effects are due to reduction not of working hours but of working days.

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