• Korean Journal of Social Welfare
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• v.56 no.4
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• pp.5-34
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• 2004

This study aims to find out the determinants of burnout in order to better understand the burnout process among social workers. For this purpose, a hypothetical model which explains the relationships among 8 job-related stressors (role ambiguity, role overload, difficulties in solving problems of clients, conflict with the clients, lack of support from the supervisor, closed communication pattern, bureaucracy, and lack of accountability), 4 mediators (job-stress, professional role performance, abiding by the agency policy and partiality in service delivery), and 4 dimensions of burnout (physical exhaustion, psychological exhaustion, depersonalization and personal accomplishment) was developed. Using the data collected from 207 social workers, the hypothetical model was tested. For data analysis, a path analysis was used, and the best-fitting model was found(df=66, $x^2$=63.250, GFI=0.962, CFI=1.00). As a result of this study, the following results were found. Burnout among social workers was increased by the 6 job-related stressors(role ambiguity, role overload, difficulties in solving problems of clients, conflict with the clients, lack of support from the supervisor, closed communication pattern). Job-stress, the mediating variable of the emotional path to burnout, increased professional role performance and the abiding by agency policy, and finally increased burnout. On the other hand, professional self-efficacy (which consists of professional role performance, abiding by agency policy and partiality in service delivery), the mediationg variable of the cognitive path to burnout, reduced burnout when the professional role performance was high, and abiding by agency policy and partiality in service delivery were low.

• Safety and Health at Work
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• v.9 no.4
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• pp.454-461
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• 2018

Background: Working conditions and psychosocial work factors have acquired an important role explaining the well-being and performance of professional drivers, including those working in the field of public transport. This study aimed to examine the association between job strain and the operational performance of public transport drivers and to compare the expositions with psychosocial risk at work of three different types of transport workers: taxi drivers, city bus drivers, and interurban bus drivers. Method: A sample of 780 professional drivers was drawn from three transport companies in Bogota (Colombia). The participants answered the Job Content Questionnaire and a set of sociodemographic and driving performance questions, including age, professional driving experience, work schedules, and accidents and penalties suffered in the last 2 years. Results: Analyses showed significant associations between measures of socio-labor variables and key performance indicators such road traffic accidents and penalties. Furthermore, multiple linear regression analysis contributed to explain significantly suffered accidents from key variables of the Job Demand-Control model, essentially from job strain. In addition, throughout post-hoc analyses, significant differences were found in terms of perceived social support, job strain, and job insecurity. Conclusion: Work stress is an issue that compromises the safety of professional drivers. This research provides evidence supporting a significant effect of job strain on the professional driver's performance. Moreover, the statistically significant differences between taxi drivers, city bus drivers, and interurban bus drivers in their expositions to work-related stress suggest the need for tailored occupational safety interventions on each occupational group.

• Journal of Digital Convergence
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• v.20 no.2
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• pp.107-116
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• 2022

In the Chinese workplace, the use of SNS such as Wechat and QQ for work delivery out of duty hours has become a very common phenomenon, which is also known as the "new night shift". This study is to empirically analyze the effect of work delivery using SNS out of duty hours on job performance. A questionnaire survey was conducted with 310 Chinese workplace employees. In order to verify the hypothesis, structural equation model analysis will be implemented. Analyzing the questionnaire data and receiving frequent work delivery using SNS out of duty hours will increase job stress, aggravate the conflicts between work and family, and lead to the decrease of job engagement and job performance. The study provides implications for the establishment of related theories by providing a different view form previous research results that work delivery using SNS out of duty hours will definitely improve job performance. In addition, in future studies, it will be necessary to analyze the effect of the moderating effect in converging these conflicting views.

• Journal of the Korea Safety Management & Science
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• v.17 no.3
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• pp.185-193
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• 2015

There are so many definition of good work but generally job quality can be useful to analyze the good work. Good work may include some factors about health or working environment. This paper was planned to investigate the level of job quality in Korean employees. Especially comparison of health status between low an high job quality can be analyzed. Korean Working Conditions Survey was used. The various job characteristics were categorized into 6 component of job quality using factor analysis. Statistically mean difference test and cross-tabulation analysis were used to identify the difference of health status and distribution of the level of job quality. The result has shown the different distribution of the level of job quality by the economic sectors and occupations statistically significant. The positive cases of all of six components of job quality was 2.1% of Korean employees and the negative cases of all six components of job quality was 1.5%. The subjective general health status was correlated with job quality but work-related stress was negatively correlated with the level of job quality. This study was heuristic one, more depth analysis will be needed to identify the relationship and causation of job quality and health status.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.3
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• pp.181-205
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• 2013

The purpose of this study is to develop a job-stress scale for librarians who work in university libraries. The study was first conducted by analyzing existing representative job-stress scales that are used domestically and internationally. To understand the characteristic of particular job stress that academic librarians have, the in-depth interview among qualitative research methods was selected, and 15 librarians who work at a 4-year system university libraries participated in this study. Based on the results of the questionnaire survey, the reliability and validity were verified. To analyze the validity, exploratory factor analysis was carried out. To extract factors, principal component analysis was used. To extract factors, principal component analysis was used. For the rotation method, a varimax rotation was applied. A tertiary measurement tool with a total of 46 questions for 11 factors was developed after removing measurement questions that were rejected as a result of the analysis. As a result of factor analysis on the tertiary measurement tool, 11 factors were extracted. Those 11 factors include 'peer relation conflict factor(factor 1)', 'superior-subordinate relation conflict factor (factor 2)', 'work compensation evaluation factor(factor 3)', 'emotional labor factor(factor 4)', 'physical environmental factor(factor 5)', 'employment stability(factor 6)', 'job demand factor(psychological) (factor 7)', 'decision-making and responsibility factor(factor 8)', 'work complexity factor(factor 9)', 'work boundary conflict factor(factor 10)', and 'job demand factor(physical)(factor 11)'.

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.17 no.2
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• pp.111-119
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• 2007

Firemen are directly exposed to various harmful chemicals, physical factors and mental stress during rescue and fire-fighting. In fire extinguishing, unstable posture, poisonous gas, dust, high temperature and heavy equipments are possible hazardous factors. The alertness for emergency, shift work, job strain and stress are also possibly hazardous. Therefore, this study aimed to investigate the prevalence of musculo-skeletal symptoms and job stress and to determine risk factors in firemen. This study was carried out in a group of 226 firemen in Busan City, Korea. Standardized Nordic Questionnaire was used to investigate the prevalence of musculo-skeletal symptoms and Psycho-social Well-being Index (abbreviated PWI) was used to investigate the prevalence of job stress. General and occupational characteristics were included education, marital status, alcohol and smoking history, working duration, and work shift system. Body mass index (BMI) scores were calculated by physical examination including height and weight. Concerning musculo-skeletal complaints, the commonest site was neck, and shoulder, lower back, upper back were the next. Complaint site above one area of body was about 80%. From multiple logistic regression analysis, working duration was significant variable in musculo-skeletal symptoms. Odds ratio were 15.4 in working duration. About 16.8% was high risk stress group. From multiple logistic regression analysis, shift work and alcohol drinking were significant variables in PWI scores. Odds ratios were 2.25 in shift work. Accordingly, interventions are needed for health promotion of long term and shift worker.

• Journal of Convergence for Information Technology
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• v.10 no.7
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• pp.67-74
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• 2020

This study was a correlational study between the violence experience and post-traumatic stress disorder, compassion fatigue, and job satisfaction of emergency room nurses. The researcher conducted this study on 114 randomized emergency room nurses from 9 emergency rooms located in Gyeonggi-do and collected data for approximately 4 weeks from July 1, 2019 to July 31, 2019. The mean values of verbal violence showed 11.50±3.37 points, physical threatening showed 11.57±4.15 points, and physical violence showed 11.07±5.20. In this study, the mean values of post-traumatic stress disorder was 34.59±14.46 points, compassion fatigue was 26.50±7.17, and job satisfaction was 61.19 ± 8.38 points. Multiple linear regression indicated that post-traumatic stress disorder (β=-.21, p=.009) respectively predicted job satisfaction(F=23.11, p<.001) Based on the study results above, it is considered that programs that can systematically manage and prevent post-traumatic stress disorder and compassion fatigue are required to reduce post-traumatic stress disorder, and compassion fatigue from violence experience of emergency room nurses. Moreover, safe work environments should be established to work efficiency.

• Journal of Korean Academy of Nursing
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• v.25 no.1
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• pp.110-123
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• 1995

This study was done to analyze the relationship between task stress and morale in psychiatric nursing assistants. The subjects were 118 psychiatric nursing assistants selected from the National Mental Hospital in Seoul and 18 non-medical mental institutions. The data were collected from October 22 to November 12, 1994. The instruments used for this study were modified PNOSS (Psychiatric Nurse Occupational Stress Scale) which was developed by Bai and modified the Morale scale which was developed by Oh. The confidence varification of these instruments were computed and Cronbach $\alpha$=.9255, .9260. Data were analyzed by t -test, ANOVA on 5% significant level and Pearson correlation coefficient. The results of the study are as follows : 1. The average work stress scores of subjects were 2.83. Among the work stress factors : the conflict with nurse was identified as the most stress factor. There was significant relationship between the degree of work stress and the variables of psychiatric Nursing Assistants such as the marital status, educational level, religion, job satisfaction, working place, predicted period of work. 2. Average total morale scores for the subjects was 3.08. There was a significant relationship between the degree of morale and variables of psychiatric nursing assistants such as working place, certification as a nursing assistant, job satisfaction, opportunity for practical education and predicted period of work. 3. There was a significant relationship between the degree of morale and work stress factors such as administration problem, work overload.

• Korean Journal of Child Studies
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• v.31 no.4
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• pp.159-177
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• 2010

This study sought to identify the solutions that private-kindergarten directors use in dealing with their work-related stress. The respondents for this study were 200 kindergarten directors in Busan, Ulsan and Gyoung-Nam province. Surveys were issued and 162 were returned and were subject to statistical analysis. The survey consisted of a total of 45 questions about work-related stress and the strategies used to cope with their work situations. The data collected data were analyzed through the SPSS 12.0 program. As a result of this study, it can be argued that, firstly, in terms of the strategies to reduce work-related stress by directors, it is best to address these issues psychologically, directly and physically. Secondly, through this process, significant differences stemming from the age of directors (p < .01) were observed, while there were no significant differences in terms of educational level and management experience in these statistics. Finally, our results indicated that as a result of confirming the differences among effective plans according to total marks of the level of job stress recognition for privatekindergarten directors, there are meaningful and significant differences in the level of job stress recognition in respect to a physical effective plan (p < .05), a negative plan (p < .01) and a direct effective plan (p < .05).

• Safety and Health at Work
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• v.10 no.3
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• pp.384-388
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• 2019

The horse stable hand workers are one of the most important occupations in horse-racing industry. However, suicide problem of the horse stable hand workers in Korea has raised the necessity of new study on how these workers experience mental health problems such as occupational stress and depression in organizational situation. Therefore, this study investigated the occupational stress and depression level of the horse stable hand workers and identified the structural relationship in the horse-racing industry through a detailed interview. A total of 207 horse stable hand workers participated in this study, and occupational stress and depression level were surveyed using the Korean Occupational Stress Scale (KOSS) and Korean version of the Center for Epidemiologic Studies-Depression Scale (CES-D). The results of this study showed that the occupational stress level of horse stable hand workers was higher than the median of Korean population. The significant difference in occupational stress among the detail job grade was also identified. In addition, 34% of the horse stable hand workers showed high risk of depression, and job demand, organizational system, and inappropriate compensation as the subfactors of occupational stress were showed to mainly affect depression. Although there are some limitations according to the field survey, this study also has significant meaning in that it identifies the relationship between the occupational characteristics of the horse stable hand workers and the mental health. It will be necessary to study the diverse organizational situation and individual mental health for new occupations.