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http://dx.doi.org/10.14400/JDC.2022.20.2.107

The Influence of Work Delivery using SNS out of Duty Hours on Job Performance  

Cui, Hang-Hang (Dept. of Business Administration, Dong-Eui University)
Kwon, Hyeok-Gi (Dept. of Business Administration, Dong-Eui University)
Publication Information
Journal of Digital Convergence / v.20, no.2, 2022 , pp. 107-116 More about this Journal
Abstract
In the Chinese workplace, the use of SNS such as Wechat and QQ for work delivery out of duty hours has become a very common phenomenon, which is also known as the "new night shift". This study is to empirically analyze the effect of work delivery using SNS out of duty hours on job performance. A questionnaire survey was conducted with 310 Chinese workplace employees. In order to verify the hypothesis, structural equation model analysis will be implemented. Analyzing the questionnaire data and receiving frequent work delivery using SNS out of duty hours will increase job stress, aggravate the conflicts between work and family, and lead to the decrease of job engagement and job performance. The study provides implications for the establishment of related theories by providing a different view form previous research results that work delivery using SNS out of duty hours will definitely improve job performance. In addition, in future studies, it will be necessary to analyze the effect of the moderating effect in converging these conflicting views.
Keywords
Work Delivery using SNS out of Duty Hours; Job Stress; Work-family Conflicts; Job Engagement; Job Performance;
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Times Cited By KSCI : 4  (Citation Analysis)
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