• 한국조리학회지
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• 제22권7호
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• pp.158-172
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• 2016

본 연구는 부산지역 외식업체(뷔페레스토랑, 패밀리레스토랑) 종사자들을 대상으로 감정노동이 직무소진과 이직의도에 미치는 영향관계에서 직무만족의 조절효과를 검정하였다. 연구의 목적을 달성하기 위하여 통계프로그램 SPSS 21.0과 AMOS 21.0을 사용하여 연구대상자 278명에 대하여 빈도분석, 요인 및 신뢰도분석, 확인적 요인 분석 및 가설검정을 위하여 구조방정식 모형검정을 실시하였다. 분석결과, 감정노동의 하위요인인 표면행동은 직무소진에 정(+)의 영향관계, 내면행동은 직무소진에 부(-)의 영향관계를 나타내었고, 직무소진은 이직의도에 정(+)의 영향관계를 나타내었다. 그리고 직무만족의 조절효과는 내면행동이 직무소진에 미치는 영향에서 조절효과가 있는 것으로 분석되었다. 이와 같은 결과는 부산 지역 외식업체 종사원들이 근무 중 경험하는 감정노동의 하위요인 중 내면행위는 직무소진에 부(-)의 영향관계가 있으므로 내면행동의 증가는 것이 직무소진을 감소시키고 이직의도를 줄일 수 있는 방안임을 입증한 결과이다. 따라서 외식업체 경영주 들은 종사원들에게 교육을 실시하거나 복지를 향상시켜서 종사원들의 감정노동에서 내면행위를 증가시키는 것이 필요하다는 시사점을 제시하고 있다.

• 임상간호연구
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• 제23권2호
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• pp.142-150
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• 2017

Purpose: Nursing workplace spirituality (NWS) has received attention as a new and meaningful subject for nursing to consider, but little is known about the relation of NWS to nursing. The purpose of this study was to identify the effect of NWS on job satisfaction, burnout and turnover intention. Methods: Participants were 145 clinical nurses, who had worked for over 6 months in one of four general hospitals in B city. Data were collected using self-reported questionnaires and analyzed using descriptive statistics, independent t-test, ANOVA, Pearson coefficient and hierarchical multiple regression. Results: In the second hierarchy controlling general characteristics, significant predictors of job satisfaction were burnout and NWS, which explained 45.0% of the variance. NWS had more influence on job satisfaction than burn out, and the model was suitable. NWS showed no statistically significant effect on burnout and turnover intention, when general characteristics and job related factors were controlled. Conclusion: Findings indicate that nursing workplace spirituality has a positive influence on job satisfaction, but no direct influence on burnout or turnover intention, which may indicate an indirect influence. Nurse managers need to develop the NWS enhancement program and provide them to nurse to improve job satisfaction.

• 한국치위생학회지
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• 제18권2호
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• pp.165-175
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• 2018

Objectives: This study aims to examine the factors that influence the organizational citizenship behavior of clinical dental hygienists to use them as basic data for improving effectiveness and efficiency of dental clinics and hospitals. Methods: A self-reported questionnaire was answered by 250 clinical dental hygienists in Seoul, Gyeonggi, Chungcheong, Jeolla and Gyeongsang province areas who were chosen using convenient sampling method from May 1st to June 30th of 2017. The data was analyzed using IBM SPSS/WIN 22.0 factor analysis on clinical dental hygienists' organization citizenship behavior, organizational commitment, empowerment, self-leadership and job satisfaction. T-test and one-way ANOVA were performed for subjects' general characteristics and organizational citizenship behavior, organizational commitment, empowerment, self-leadership and job satisfaction depending on their job characteristics. The mean comparison was drawn using the Scheffe test. Pearson's correlation and multiple regression analysis were performed to examine the relation of clinical dental hygienists' organizational citizenship behavior, organizational commitment, empowerment, self-leadership and job satisfaction Also, the significance level was set at 0.05. Results: Clinical dental hygienists' organizational citizenship behavior was 3.84 points with organizational commitment of 3.27, empowerment of 3.41, self-leadership 3.45 and job satisfaction of 3.57. Factors that influence clinical dental hygienists' organizational citizenship behavior appeared in the order of organizational commitment, job satisfaction, self-leadership, empowerment and job intensity, and the model's explanation power was 45.6%. Conclusions: Clinical dental hygienists' organizational citizenship behavior was correlated to career, organizational commitment, empowerment, self-leadership and job satisfaction, where organizational commitment had the biggest influence. Therefore, clinical dental hygienists organizational citizenship behavior needs further studies and investigtae more ways to promote factors that influence organizational citizenship behavior.

• 한국보육지원학회지
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• 제8권2호
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• pp.157-174
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• 2012

본 연구는 어린이집에 근무하고 있는 교사의 삶의 만족도에 어떤 요인들이 영향을 미치는 지를 탐색하고자 시도하였다. 이를 위해 전국의 어린이집에 근무하고 있는 여자 교사 302명을 대상으로 삶의 만족도에 영향을 주는 요인들 즉 근무환경요인(사회지지와 근무환경), 업무환경요인(업무스트레스와 직무만족도) 및 소진요인으로 범주화하여 이들 변인이 어린이집 교사의 삶의 만족도에 미치는 영향을 분석하였다. 분석결과 첫째, 업무스트레스에 직접적인 영향을 미치는 요인으로는 사회지지와 근무환경이었다. 둘째, 직무만족도에 직접적인 영향을 미친 요인으로는 사회지지와 업무스트레스였다. 셋째, 소진에 직접적인 영향을 미치는 요인으로는 사회지지와 업무스트레스, 직무만족도였다. 넷째, 삶의 만족도에 직접적인 영향을 미친 요인으로는 근무환경과 직무만족도 및 소진이었다. 본 연구결과를 종합하면 어린이집 교사의 삶의 만족도에 근무환경, 직무만족도 및 소진은 직접적으로 영향을 미치고 있으며, 사회지지와 업무스트레스는 소진을 통해 간접적으로 영향을 미치고 있는 것으로 나타났다.

• 대한가정학회지
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• 제36권4호
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• pp.163-178
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• 1998

This study is to identify the influence of dual-earner couples' job related variables on marital satisfaction and quality of life. For the data set 228 dual-earner couples living in Pusan, Korea were chosen. The data were analyzed using M, SD, t-test, one-way ANOVA, scheffe test, and path analysis. The findings of this study are as follows; First, the level of marital satisfaction and quality of life are higher for husbands than wives. Second, for husbands, the level of marital satisfaction were differed by husbands' housework participation, husbands' support, and job satisfaction. Whereas for wives, the level of marital satisfaction were differed by husbands' house work participation, husbnand's job stressorors, and wives' employment motivation. Third, for husbands, the level of quality of life were differed by husbands' housework participation, husbands' support, job satisfaction, and husbands' job stressors. Whereas for wives, the level of quality of life were differed by income, husbands' support, job satisfaction, working hours, husbands' job stressorors, and wives' employment motivation. Fourth, for husbands, marital satisfaction, job satisfaction, and working hours have significant direct effect on quality of life. Besides, husbands' job stressors, and husbands' and husbands' housework participation, and job satisfaction are indirectly associated with quality of life.

• The Journal of Korean Physical Therapy
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• 제22권1호
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• pp.83-90
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• 2010

Purpose: This study aimed to determine the degree of job stress and self-esteem of physical therapists as well as the correlation between the two variables. Method: This study targeted 218 physical therapists of Busan City, and was carried out from July 16 to August 6, 2009 as survey research. A structured questionnaire referring to advance researches was used as a research tool. Job stress symptoms were measured one a 5 point scale, the higher the point total, the higher the job stress. Self-esteem was measured on a 4 point scale, the higher the point total, the lower the self-esteem. After data collection we determined descriptive statistics, and did reliability analysis, factor analysis, Spearman's correlation analysis, and regression analysis. Results: Reliability analysis indicated that reliability for the job stress questionnaire was 0.93 and for the self-esteem was 0.83. The average job stress score of physical therapists was 1.19 points which was not high. The average self-esteem score was 1.76 points, whichwas high. It appeared that the higher the self-esteem, the lower the job stress. Also, self-esteem had an influence on psychological symptoms among job stress factors. Conclusion: Job stress and self-esteem of physical therapists are well-correlated and influence each other. Accordingly, self-esteem can be used as a variable for adjusting job stress of physical therapists.

• The Journal of Asian Finance, Economics and Business
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• 제9권3호
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• pp.159-169
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• 2022

This study investigates the job satisfaction of gig workers in Indonesia, particularly the online motorcycle taxi or ojek drivers, by looking at the influence of proactive behavior, self-efficacy, and job crafting as found in previous studies. Gig workers are classified as 'independent contractors' where some studies show that they achieve high job satisfaction through autonomy and flexibility. However, other studies show that all gig workers do not experience this condition. Location-based gig workers such as the online drivers are highly controlled by algorithm control and customer management, which makes their autonomy and flexibility questionable. The study is quantitative research by conducting a survey approach in seven main cities in Indonesia. Two hundred eighty online ojek drivers participated in this research by fulfilling questionnaires. The result shows that proactive behavior does not directly affect job satisfaction, but self-efficacy fully mediates the relationship. Job crafting has an insignificant influence on job satisfaction, and thus, this variable cannot mediate the relationship between job satisfaction and proactive behavior. The major finding of this study suggests that self-efficacy, which is their belief that they can overcome the challenges and achieve their goals, is very central to shaping job satisfaction of the online drivers.

• 보건의료산업학회지
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• 제7권1호
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• pp.35-44
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• 2013

The purpose of this study was to find out the factors forming perceived service convenience, and to investigate structural relationships among perceived service convenience, job satisfaction, trust, organizational commitment, and turnover intention in the healthcare service industries. The result analyzing on the hypothesis of this study was as follows. First, service convenience had positively influence job satisfaction, trust, and organizational commitment. Second, the job satisfaction had positively influence on the trust, and the trust had positively influence on the organizational commitment. Third, it was found that the variables of job satisfaction, the trust, and the organizational commitment negatively influenced on the turnover intention. Based on these results, theoretical implications for relevant researchers and managerial implications for healthcare service operation and internal marketing strategy were discussed.

• The Journal of Asian Finance, Economics and Business
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• 제8권12호
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• pp.141-151
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• 2021

This study aims to: 1) analyze the effect of leadership style on job satisfaction and organizational commitment, 2) analyze the effect of leadership style, job satisfaction and organizational commitment on employee performance, 3) examine the indirect effect of leadership style on employee performance mediated by job satisfaction and organizational commitment. The population of this research is all employees who have structural positions totaling 95 respondents. The sample was selected using the census technique, resulting in a total of 95 respondents in the research sample. Methods of data collection was using a questionnaire. The research model is structural so that the research data is analyzed using SEM Smart PLS 2. Research results: 1) leadership style has a positive and significant effect on job satisfaction and organizational commitment, 2) leadership style, job satisfaction, and organizational commitment have a positive and significant effect on employee performance, 3) Job satisfaction and organizational commitment mediates the influence of leadership style on employee performance, and has a positive and significant effect. Indirect influence gives stronger results than direct influence. As a result, it is hoped that university leadership will use an effective leadership style and pay attention to employee work satisfaction and commitment to boost employee performance.

• 간호행정학회지
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• 제12권1호
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• pp.32-40
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• 2006

Purpose: The purpose of this study was to identify the effects of organizational justice(distributive justice and procedural justice) on job involvement and organizational commitment in nurses. Method: The subjects were 336 nurses who were working at the 7 hospitals with over 500 beds. The data were collected using structured questionnaire from Mar. 15 to April 16 of 2004. For data analysis, the SPSS/PC program was used. Results: The mean score of distributive justice was 2.77, procedural justice was 2.74, job involvement was 3.26, and organizational commitment was 3.30. The distributive justice were positively correlated with job involvement (r=.188, p<.01) and organizational commitment(r=.264, p<.01), the procedural justice were positively correlated with job involvement(r=.231, p<.01) and organizational commitment(r=.296, p<.01) in nurses. The organizational justice explained 37.5% of the job involvement and 40.4% of the organizational commitment. The procedural justice was shown to expert even more significant effect on both job involvement(${\beta}=.188$, p=.003) and organizational commitment(${\beta}=.219$, p=.001) rather than distributive justice. Conclusion: The procedural justice was ascertained to influence on job involvement and organizational commitment rather than distributive justice in nurses. Therefore, the nursing manager must develop to promote the procedural justice perception of the nurses in order to enhance the job involvement and organizational commitment.