• Title/Summary/Keyword: Interpersonal communication

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Gratification Obtained from Telephone Use and Characteristics of Telephone as Interpersonal Communication Medium (전화의 이용과 충족 그리고 대인매체로서의 전화의 속성: 이동전화, 면대면 채널과의 비교를 중심으로)

  • Bae, Jin-Han
    • Korean journal of communication and information
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    • v.18
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    • pp.131-164
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    • 2002
  • Despite the ubiquity of telephone, the medium has received far less scholarly attention than it should deserve. This study begin with the purpose of fair appraisement of telephone in Korean social communication. To accomplish this purpose, the gratification obtained from telephone, the appropriateness of it as interpersonal communication medium and communication network through telephone were studied. The related raw data were collected from on-line survey process, and statistically analyzed. The result showed sociability, information, transaction, entertainment, emergency, and reassurance are gratifications obtained from telephone use. Younger persons tend to have more positive attitude to mobile phone as interpersonal communication medium. Particularly when the seniors are interpersonal communication partner and impending task is advice or request, younger persons tend to perceive mobile phone more appropriate than the elder persons do. And mobile phone deepens 'communication endogamy' of our society, especially in the youth. Thus, it is plausible to predict that mobile phone will be more important in social communication of our society when the youth become the mainstream of our society.

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A case study on the effect of communication training program on nurse's communication ability, emotional intelligence (EQ), self - esteem and interpersonal ability (의사소통 훈련 프로그램이 간호사의 의사소통능력, 감성지능(EQ), 자존감 및 대인관계능력에 미치는 효과에 대한 사례연구)

  • Yoo, Mi-Ja
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.6
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    • pp.280-290
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    • 2018
  • This study was a non-equivalence-based Quasi experimental study comparing the difference in communication ability, emotional intelligence (EQ), self-esteem, and interpersonal abilities between an experimental group with communication training and a non-control group. The subjects of the study were nurses working for D university hospital located in C city and comprised an experimental group of 21 people and a control group of 21 people. From April to May 2017, the experimental group took communication training programs, which were designed to improve communication capacity, emotional intelligence, self-esteem, and interpersonal ability for a total of four sessions (for 2 hours a week), and pre-post examination was conducted for the validity of the study. For data analysis, the SPSS for Windows 23 was used for the mean and standard deviation of pre-post tests, and U-test of the independent sample Mann-Whitney and the Wilcoxon code order test of the corresponding sample were carried out. The study results indicate that, compared with the control group, the experimental group showed communication capacity (Z=-3.361, p<.05), emotional intelligence (Z=-2.209, p<.05), self-esteem (Z=-1.633, p<.05), and interpersonal relationship (Z=-2.577, p<.05). After the communication training program, scores of communication capacity, emotional intelligence (EQ), self-esteem, and interpersonal competence of the experimental group increased significantly, and all hypotheses were supported. These results suggest that nurses' use of communication training experience in performing nursing work in a clinical setting would improve communication skills, emotional intelligence (EQ), self-esteem, and interpersonal skills and provide therapeutic communication and effective nursing, thereby enhancing patients' satisfaction and contributing to the improvement of nursing quality.

Affecting Factors of Nurses' Communication (간호사 의사소통의 영향요인)

  • Jung, Gwang-Ha;Shin, Sung-Hee
    • Journal of East-West Nursing Research
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    • v.17 no.2
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    • pp.164-170
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    • 2011
  • Purpose: The aim of this study was to examine the factors that affect nurses' communication. Methods: This study employed a descriptive survey design. The sample of this study consisted of 174 nurses at hospital in Korea from June 1st to 18th, 2009. The data were analyzed SPSS/WIN 17.0 program and factors affecting nurses' communication were analyzed by multiple regression. Results: 1) Level of nurses' communication was average of 3.44, ego strength 0.36, self-image 3.53, ego distribution 2.92, interpersonal relations 3.52, and family function 3.39. 2) Nurses' communication had significant positive correlation with interpersonal relations, self-image, family function, and ego strength. On the other hand, it had not significant correlation with ego distribution. 3) Interpersonal relations (t=9.68, p<.001), ego strength (t=3.11, p=.002), and family function (t=2.26, p=.025) significantly predicted the level of nurses' communication (Adjusted $R^2$=.418, p<.001). Conclusion: The study finding suggested to develop hospitals' management program for increasing nurses' communication.

The Effects of Communication Training Applying Gagné's Nine Events of Instruction and Video Clips upon Communication Competency and Interpersonal Relations in Nursing Students (가네의 9가지 수업사태와 비디오 클립을 적용한 의사소통 훈련이 간호대학생의 의사소통 능력과 대인관계에 미치는 효과)

  • Cha, Jin-Gyung;Kim, Hyang-Ha
    • Journal of East-West Nursing Research
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    • v.23 no.2
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    • pp.115-123
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    • 2017
  • Purpose: The purpose of this study was to determine the effects of teaching communication training using $Gagn{\acute{e}}^{\prime}s$ 9 events of instruction and video clip on communication competency and interpersonal relations of nursing students. Methods: The participants were 79 nursing students (41 in the intervention group, 38 in the control group). A nonequivalent control group design was used. The research was carried out from September 7 to November 20, 2015. Teaching communication skills using $Gagn{\acute{e}}^{\prime}s$ 9 events of instruction and video clip were provided to the intervention group 180 minutes/session once a week for 9 weeks. Data were analyzed using chi-square test, independent t-test and ANCOVA with SPSS/PC version 21.0. Results: The intervention group reported significantly higher scores of communication competency(F=8.41, p=.005) and interpersonal relations(F=8.97 p=.004) compared to those of the control group at the completion of the intervention. Conclusion: The findings of this study show that $Gagn{\acute{e}}^{\prime}s$ 9 events of instruction and video clip is an effective communication training for improving communication competency and interpersonal relations in nursing students. A randomized clinical trial is needed to confirm the value of communication training using $Gagn{\acute{e}}^{\prime}s$ 9 events of instruction and video clip for nursing students.

The Influence of Interpersonal Relationship and Communication Competence of Nursing Students who took Blended Learning on the Adjustment to College Life (블렌디드 러닝 수업을 받은 간호대학생의 대인관계와 의사소통능력이 대학생활적응에 미치는 영향)

  • Shin, Eun Sun
    • The Journal of the Korea Contents Association
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    • v.22 no.10
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    • pp.392-403
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    • 2022
  • The purpose of this study is to investigate the effect of interpersonal relationships and communication skills of nursing students who received blended learning classes on adjustment to college Life. The subjects of this study were 133 first and second year nursing students. The survey was conducted from november 22th to december 3th. 2021. The data was analyzed with the SPSS/WIN 26.0 program. Descriptive statistics and meen differences were analyzed using an t-test, ANOVA, Pearson's correlation coefficient, Multiple regression. The result adjustment to college life of interpersonal relationship, communication competence it was found that there was a significant positive correlation between. The factors of communication competence, interpersonal relationship, Nursing and admissions motivation were impact on the adjustment to college life level of nursing students. The explanatory power of this was 44.3%. In conclusion, a strategy for improving communication skills and smooth interpersonal relationships is needed so that nursing students who have received blended learning can adjustment to college life.

Study of Nurse's Interpersonal Conflict and Communication (간호사의 인간관계 갈등과 의사소통에 관한 조사연구)

  • Cho, Nam-Ok;Hong, Yeo-Shin;Kim, Hyun-Sook
    • The Journal of Korean Academic Society of Nursing Education
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    • v.7 no.2
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    • pp.369-378
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    • 2001
  • It is important for nurses to try to improve their interpersonal relationship and communication skill. The purpose of this study was to examine the nurse's inerpersonal conflict and expression with physicians, other nurses and patients & their caregivers. A convenient sample of 62 RN-BSN students were recruited. The data collection was done from August, 2001 to September, 2001. Nurses experienced the most conflicts with high-positioned nurses, then doctors, patients and their families, administrators, nurse-aid, nurse colleagues and lower-positioned nurses. There was a significant correlation between nurse's interpersonal conflict with doctors and nurse's age & career, between with high-positioned nurses and region of hospitals & nurse's position. The expression that nurses least-like from physicians was 'Do it as order'. From other nurses was 'manner of speech such like order'. And from patients and their family was 'naming such like young lady or sisters'. The other side, the expression that nurses most like expression from physicians and ohter nurses was 'You are excellent'. From patients and their family was 'You are kindness'. In conclusion, it is necessary to improve nurse's communication skills and interpersonal relationships.

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Interpersonal Relationship Anxiety and College Adjustment according to Communication Style of Nursing Freshmen (간호대학 신입생의 의사소통 스타일에 따른 대인관계불안과 대학생활적응)

  • Park, Jeoung-Weon;Jung, You-Hee
    • The Journal of the Korea Contents Association
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    • v.18 no.9
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    • pp.696-709
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    • 2018
  • The purpose of this study is to identify the types of subjectivity on communication styles of nursing freshmen by using the Q Methodology, and examine interpersonal relationship anxiety and college adjustment according to communication styles. Participants were 89 nursing freshmen, and data were collected from 7. March to 23. September 2016. Data were analyzed by using PC-QUANL program for communication styles, and using descriptive statistics, Mann-Whitney U test, Kruskal-Wallis test with SPSS windows version 24.0 program for interpersonal relationship anxiety and college adjustment according to communication styles. As a result, 4 communication styles were identified, 'Considerate-empathetic', 'Tense-passive', 'Vulnerable-easily distracted', and 'Facilitative-leading'. 'Tense-passive', 'Vulnerable-easily distracted' showed significantly higher interpersonal relationship anxiety than 'Considerate -empathetic'. 'Considerate-empathetic' showed significantly higher college adjustment than 'Vulnerable-easily distracted'. The result of this study is expected to be used for developing communication educational programs and provide a foundation to improve college adjustment of nursing freshmen.

Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress (치과위생사의 조직 커뮤니케이션 만족이 직무만족, 조직몰입, 이직의도에 미치는 영향: 대인관계 스트레스 매개효과를 중심으로)

  • Park, Young-Nam;Choi, Yong-Keum;Ryu, Da-Young
    • Journal of Korean society of Dental Hygiene
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    • v.15 no.5
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    • pp.797-804
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    • 2015
  • Objectives: The purpose of the study was to investigate the influence of organizational communication satisfaction on the job satisfaction, organizational commitment, and turnover intention in the dental hygienists. Methods: A self-reported questionnaire was completed by 227 dental hygienists in Chungnam. The questionnaire consisted of 4 questions of general characteristics of the subjects, 8 questions of interpersonal stress, 12 questions of organizational communication satisfaction, 5 questions of job satisfaction, 5 questions of organizational commitment, and 5 questions of turnover intention. The four variables were measured by Likert 7 point scale. Data were analyzed using SPSS version 18.0 for frequency analysis, t test, one way ANOVA, Pearson's correlation coefficient, and stepwise regression analysis. Sobel test was used to verify the mediating effects. Results: The interpersonal stress was proportional to turnover intention and inversely proportional to the organizational communication satisfaction, job satisfaction, and organizational commitment(p<0.01). The organizational communication satisfaction was proportional to the job satisfaction and organizational commitment, and inversely proportional to turnover intention(p<0.01). The interpersonal stress had a meditating effect between organizational communication satisfaction, and job satisfaction. It also gave the mediating effect between organizational communication satisfaction and organizational commitment. Conclusions: The effective organization management system can enhance the job satisfaction, organizational commitment, and turnover intention reduction in the dental hygienists.

Effects of Communication Competence and Nunchi on Interpersonal Harmony in Nursing Students (간호대학생의 의사소통 능력, 눈치가 대인관계조화에 미치는 영향)

  • Yang, Yoon-Suh;Hong, So-Hyoung;Ryu, Jeong-Lim
    • Journal of Convergence for Information Technology
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    • v.10 no.7
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    • pp.75-83
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    • 2020
  • This study aims to investigate the effects of nursing students' communication competence and nunchi on their interpersonal harmony. One-hundred and seventy-eight third- and fourth-year nursing students attending one of B, H, H, J, K universities in the North Jeolla Province were surveyed using a self-reported questionnaire. Independent t-test, one way ANOVA and Pearson's correlation coefficient, Stepwise regression were performed on the collected data using SPSS 21.0 program. Results The results showed that communication competence had the greatest impact on interpersonal harmony, followed by nunchi andsatisfaction with nursing major, with these variables explaining for 55% of interpersonal harmony. Hence, strategies that improve communication competence, nunchi, and satisfaction with nursing major would be helpful for increasing interpersonal harmony.

The Effect of Character Strengths and Communication Types on the Interpersonal Relationship Satisfaction among University students (대학생의 성격강점과 의사소통유형이 대인관계만족도에 미치는 영향)

  • Kim, Hyang-Soo;Kim, Hey-Kyoung
    • Journal of the Korean Applied Science and Technology
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    • v.36 no.3
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    • pp.700-708
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    • 2019
  • The purpose of this study was to investigate the effect of character strengths and communication types on the interpersonal relationship satisfaction among university students and to presents basic data for helping healthy University Life. A survey was held to the university students in Seoul and Chungcheong cities from May 7 to 28, 2018. 204 copies were in the final analysis for data analysis, t-test, ANOVA, Pearson's Correlation Coefficient and Multiple regression was used. As a result, the factors of affecting on the interpersonal relationship satisfaction were followed by intellectual character strengths, emotional character strengths, communication types and the presence of a heterosexual friend. The multiple regression explanatory power was 45percent of the total changes in interpersonal satisfaction. Therefore, this study could be used as a basic for the development of communication education programs to increase interpersonal satisfaction among university students. It will also be useful as a basic data for the development of counseling programs that enhance self-awareness of character strengths.