• Korean Security Journal
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• no.57
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• pp.111-135
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• 2018

Domestic casino companies strongly demand their employees to provide high quality customer services for improving customer's satisfaction and to minimize customer's complain to achieve organizational objective. This seriously influences the job stress, job satisfaction and turnover of employees. However, ongoing management is necessary for job satisfaction and turnover intention of employees because which are related to organizational effectiveness and factors able to maximize the profit. In this study, we examined the influence and causal relationship of job stress from emotional labor of employees on job satisfaction and turnover intention of employees. As a result, job stress had a full mediating effect in the relationship between emotional labor, job satisfaction and turnover intention. It was confirmed that emotional labor of casino employees could cause job stress and further influence job satisfaction and turnover intention. In order to reduce job stress and improve job satisfaction, we propose the improvement of overall human management structure and company environment of casino companies. Emotional education such as emotional regulation ability, empathy, and interpersonal skills should be strengthened to reduce job stress from emotional labor, and the self-esteem program will be helpful to casino employees to maintain the emotional positiveness and maximize their working abilities.

• The Journal of Korean Academic Society of Nursing Education
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• v.24 no.1
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• pp.72-79
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• 2018

Purpose: The purpose of this study was to investigate the effects of positive thinking and self-esteem on school adaptation among freshmen in a nursing department. Methods: Data were collected by questionnaires from 172 nursing students in the month of December 2017. The collected data were analyzed using descriptive statistics, an independent t-test, ANOVA, Pearson's correlation coefficient, and stepwise multiple regression. Results: A positive correlation was found for school adaptation with positive thinking and self-esteem. Positive thinking, self-esteem, major satisfaction and interpersonal relationships were all significant predictors of school adaptation. The model explained 43.6% of the variables. Conclusion: The results of this study suggest that positive thinking should be considered when developing strategies to increase school adaptation among freshmen in nursing departments.

• The Journal of Korean Medicine
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• v.32 no.5
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• pp.78-89
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• 2011

Objectives: The purpose of this study was to design a standardized questionnaire for patients with atopic dermatitis in oriental dermatology. Methods: We selected atopic dermatitis from the evaluation of students' satisfaction conducted by the Department of Oriental Dermatology, Dong-guk University College of Oriental Medicine in 2011. To design the questionnaire for atopic dermatitis, we made up descriptive materials consisting of history of the present illness, patient risk factors, past medical history, personal history, and physical examination. Results: Standardized patients (SP) were used in teaching and practicing interviewing and physical examination skills for students. The SP offers a readily available tool for teaching and evaluating the clinical performance and interpersonal skills of medical students. However, the SP program needs to be more thoroughly researched and developed. Research of pattern identification in atopic dermatitis is needed to design the questionnaire. Conclusions: Using an SP program is strongly recommended to teach and evaluate in oriental medicine clinical clerkships.

• Educational Technology International
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• v.11 no.2
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• pp.105-121
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• 2010

Collaborative learning encourages the use of high-level cognitive strategies, critical thinking, and interpersonal relationships. Despite these advantages, most instructors reveal the difficulties of using project-based collaborative learning; a common problem is the failure of the group to work effectively together. Thus, this study attempted to provide practical advice on group composition with self-regulation. In a college course, 31 groups with 129 students were asked to discuss and prepare the final presentation material and present it together as a collaborative work. All students' self-regulation skills were measured at the beginning of the semester, and the collective self-regulation was computed as an average of the individual scores of each group. The results of regression analysis indicate that the group's collective self-regulation shows a highly significant positive effect on group performance and satisfaction, as self-regulation predicts individual academic performance. The results also show that there is a significant positive relationship between students' self-regulation and participation in group work.

• Journal of the Korean Society for Library and Information Science
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• v.25
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• pp.83-150
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• 1993

Traditionally, the emphasis of the information services had been placed on the information provider's knowledge of information sources or information systems. However, in view of the increasing complexity of the information environment. and changes taking place in information professions the evaluation of the information services has callded for further research in interpersonal communication aspects of the librarian user interface especially that which links to user satisfaction. This experimental study was carried out for the purpose of exploring the implications of nonverbal behaviors in measuring user satisfaction in the light of the fact that the meaning of nonverbal clues includes more than verbal communication especially in dealing with variable barriers even though they operate at low levels of awareness. In this sense, among the wide range of nonverbal communication areas in particular kinesics, artifacts and the proximics were examined to suggest alternative model which can be applied effectively in our specific set of information work environment. Two major university libraries and two research libraries in Korea were chosen and visited for the anlysis and per each refernce/information interview the librarian's nonverbal behaviors were checked on the observer's checklist and the qustionnaires completed by the user at a time. On the basis of these data firstly, the relation of user satisfaction concerned with the librarian's nonverbal communication to user satisfaction with information services was analyzed and the possible communication barriers were investigated. In addition, the effect of training the information librarian with positive nonverbal communication skills on the user's satisfaction was analyzed in a SAS computer program in the area of kinesics. On the other hand, the effect of other nonverbal behaviors such as proximics and artifacts known very important clues to improving a complex human interaction was discussed along with their experimental results. In conclusion, it was found that most of users were not sensitive to the importance of nonverbal behaviors exposed by the information librarian, but it was proved that the ultimate user satisfaction and the satisfaction of the librarian's nonverbal behaviors are correlated positively, Moreover, nonverbal behaviors displayed by the trained librarian toward the user had a considerable effect on the user's evalution of information services compared with those by the untrained. These findings imply that in order to control the librarian's nonverbal behaviors and to help the user overcome his barriers the information librarian as a specialist needs to assure and modify willilingly his communication behavior. Without making effective use of such nonverbal communication, information librarian could not expect to meet the user's information needs either. However, when these positive nonverbal behaviors are applied it would be highly desirable to be aware of cultural and contextual differences. With regard to increasing information services success the applicable nonverbal communication model for library management and education can be suggested as below.

• Journal of the Korean Applied Science and Technology
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• v.37 no.4
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• pp.915-924
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• 2020

This study was a descriptive research study to identify the influencing factors on learning commitment of nursing students. Method: Data were collected from nursing students in two different universities in D and G metropolitan city. The data collection period was from November 26 to December 7, 2018. The analyzed by descriptive statistics, t-test, Scheffe test, Pearson's correlation coefficients, and multiple regression analysis using SPSS/WIN 21.0. Results: Learning commitment of the participants showed statistical differences according to grade level, satisfaction in major and interpersonal relationship. Learning commitment was positively correlated with self leadership (r=.738, p<.001). The factors affecting learning commitment were the needs for grade level (β=-.212, p=.011), satisfaction in major (β=.248, p=.001) and self leadership (β=.598, p<.001) explaining 58% of the total variance of learning commitment. Conclusion: As a result of this study, increase learning commitment in student nurses, it is necessary to develop program promoting satisfaction in major and self leadership.

• The Journal of Korean Society for School & Community Health Education
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• v.14 no.2
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• pp.85-92
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• 2013

Objectives: The purpose of this study is to examine correlation between subjective oral health status and oral-related appearance satisfaction of college students. 100 college students at a college located in Gyeonggi-do participated in the survey, oral examinations, and self-rated oral hygiene management ability tests. The data was then analyzed accordingly. Methods: Frequency test and chi-square statistical analysis were conducted on general characteristics and subjective oral health status, and SAS version 9.2 was used. Results: As a result of this study, students' subjective perceptions about oral health had positive correlation with oral-related appearance(p <0.05). It is noteworthy that those who responded on 'satisfactory' oral health status indicated that 16% 'unsatisfactory', 28% 'average' and 68% 'satisfactory' on oral-related appearance. Students' self-rated oral hygiene management ability and irregular teeth conditions were also found relevant in causing discomfort in interpersonal activities, whereas students responded 'satisfactory', 0.00%; 'average', 31.82%; 'unsatisfactory' 68.18% (p <0.05). Conclusion: This study suggests that oral-related appearance can have an impact on oral health status and that oral-related appearance can be a contributing factor to improve oral health status and therefore results in promotion of general health. In the future, further research should be considered about perception on oral-related appearance, oral health status and any resulting behavior changes.

• Korean Journal of Biological Psychiatry
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• v.14 no.1
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• pp.21-27
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• 2007

Objectives : As a part of plan to develop evidence-based treatment guidelines for depression that is more suitable for Korean situation, we investigate the present status and client's requirements for non-pharmacological treatment of depression in Korean clinical situation. Methods : Subjects were patients with depression in 12 university hospitals which are located in metropolises in Korea. We analyzed the records from questionnaires about current clinical status and requirements for the non-pharmacological treatment of depression in Korea. Results : 50.8% of the subjects have experienced non-pharmacological treatments for their depression. The preference of non-pharmacological treatment method of depression is exercise/interesting activity, counseling by psychiatrists and psychotherapy, and the best effective treatment method is psychotherapy (Es=4.36). Actually, the mean consultation time by psychiatrist is $11.31{\pm}7.16$ min, and the appropriate consultation time for client's situation is $18.39{\pm}8.95$ min. During consultation, patients' satisfaction measurement for psychiatrist's explanation about pharmacological treatment is $64.17{\pm}27.11$, and satisfaction measurement for psychiatrist's counseling for their depression about personal problems, resent stress, interpersonal relationship is $61.66{\pm}26.63$. Conclusion : In Korea, many psychiatrists offered biologically oriented treatment to their patients with depression, and patients' satisfaction measurement about consultation by psychiatrists is low. Many patients wanted to combined pharmacological and non-pharmacological treatment for their depression, and aspired to information about complementary and self-help treatment methods. It is necessary to develop non-pharmacological treatment guideline for depression which reflect the clinical situation in Korea and meet Korean patients' need.

• Fashion & Textile Research Journal
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• v.10 no.4
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• pp.526-536
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• 2008

This study is to analyze and examine the relations of lifestyle, fashion behavior, and make-up behavior of post digital generation and to provide the basic data which help to establish and perform the distinctive marketing strategies targeting the post digital generation. Subjects were 1,460 male and female undergraduates who attend colleges or universities in Seoul, Busan, and Daegu. Average, standard deviation, MANOVA, and ANOVA were conducted using SPSS 12.0 statistic program. The results were as follows: The higher points the group got in all the subfactors regarding information seeking pursuit and sensation intention fascination pursuit, the higher points the group had in the subfactors of fashion behavior and make-up behavior. The group with higher fashionenjoyment pursuit appeared to seek after more brand price choice behavior, internet shopping purchasing behavior, fashion information source seeking behavior, and impulse buying behavior in the subfactors of fashion behavior as well as more self-satisfaction appearance orientation and fashion information buying orientation in the subfactors of make-up behavior. With the group in pursuit of more multi activities, not only were brand price choice behavior and fashion information source seeking behavior in the subfactors of fashion behavior sought after more, but self-satisfaction appearance orientation and fashion information buying orientation in the subfactors of make-up behavior were pursued more as well. The more interpersonal relations the group had, the more self-satisfaction appearance orientation and fashion information buying orientation in the subfactors of make-up behavior as well as the more brand price choice behavior, fashion information source seeking behavior, impulse buying behavior, other-regarding behavior and independent buying behavior in the subfactors of fashion behavior the group had.

• Journal of Digital Contents Society
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• v.16 no.3
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• pp.493-501
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• 2015

This study is to observe the correlation between user properties and user behavior on the mobile game, one of the most prominent digital contents with the most mutual interaction. Among various factors affecting on behaviors of game users, the user properties itself was accentuated, and the effect of individual and psychological quality on the use of game was evaluated. The user properties were mainly categorized into five factors of "interpersonal relationship", "level of game skill", "inclination of innovation", "self-esteem", and "competitive spirit", and the use behavior of game was categorized mainly into two types - quantitative behavior of "amount of use (time of use, consumption cost)" and qualitative behavior of "perceived satisfaction level (perceived enjoyment, perceived service quality, and perceived price)". As a result of study, in general, as the user quality subjected in this study is stronger, the amount of use and satisfaction level are higher. This study is to observe what type of user qualities leads to the more use, consumption, and satisfaction level of game contents to contribute to the study about the use of conventional digital contents and heavy use.