• 인터넷정보학회논문지
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• 제1권2호
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• pp.38-48
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• 2000

최근 전자상거래의 규모는 점점 확대되어 나아가면서 가상공간에서의 상거래에 있어 여러 가지 문제점이 발생된다. 따라서 본 연구에서는 인터넷의 확산과 아울러 전자상거래에서 현행 제기되는 몇 가지 문제점들을 살펴보고. 주요 문제점들에 관한 국제적 동향과 우리나라의 대응방안을 고찰하고자 한다. 결국, 인터넷라운드의 대응 및 전자상거래 안정적인 성장을 위해서 정부가 주도적으로 규범화 작업등을 통하여 국제적인 수준으로 맞추어 나아가야 할 것이다.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 International Conference
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• pp.690-698
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• 2007

By investigating Internet shopping malls from a viewpoint ofenvironmental psychology, this study tries to expand the subject of servicescape into the Internet rather than to confine it to physical space. This study empirically validates the effect of e-servicescape (hereinafter e-scape) on customers' cognitive and emotional responses which subsequently can lead to customers' behaviors. An analysis of 490 questionnaires found that e-scape influences the emotional and cognitive responses, ultimately triggering customers' behaviors. We also found that the effects of e-scape on customers' behavior may be mediated by customers' internal responses. Based on the analysis result, servicescape management is important on the Internet just as it is in physical space. Concepts such as e-scape management can be one of the effective strategies to make an Internet shopping mall distinguishable from other Internet shopping malls.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 International Conference
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• pp.494-499
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• 2007

Recently, owing to the rapid development of Internet and information technology in China, the growth of consumers' purchasing activities in the Internet Shopping Mall has been truly phenomenal. Thus, it is considered essential to understand what affects Chinese consumer's intention to purchase in the Internet Shopping Mall. Based on prior studies, trust is thought as a key factor affecting on Chinese consumers' purchasing intention. Hence, the purpose of the study is to investigate the effects of Chinese consumer's trust on purchasing intention of Internet Shopping Mall. In order to accomplish the purpose of this study, a research model has been established and it suggests that there are significant relationships between trust and purchasing intention, e-commerce knowledge and trust, perceived reputation and trust, perceived risk and trust, perceived ease of use and purchasing intention. The results of the study show that the relationships between these variables are all significant. This research confirms the important effect of Chinese consumer's trust on purchasing intention. Implications of these findings are discussed for researchers and practitioners.

• 디지털콘텐츠학회 논문지
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• 제11권3호
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• pp.367-374
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• 2010

최근 무선인터넷 기술은 급속히 발전하고 있으며 새로운 모바일 미디어를 통하여 일상 생활에 직간접적으로 많은 영향을 끼치고 있다. 본 연구에서는 모바일 폰에 의한 촬영으로 이미지의 픽셀(Pixel) 정보를 얻어내고 DB에 저장된 레퍼런스(Reference)이미지와 비교하여 근접 값을 검색하는 알고리즘을 제안한다. 이것은 눈앞에 보이는 사물에 대한 정보에 대하여 알고 싶을 때 소지하고 있는 모바일 폰으로 이미지를 촬영한 후 인터넷 검색을 통해 알 수 있는 가능성을 제시한다. 또한 제안한 알고리즘에 의한 시스템의 예를 본 논문에 구현하였다.

• 한국경영과학회지
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• 제30권2호
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• pp.169-184
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• 2005

This study aims to identify service factors that satisfy customers in the internet shopping mail context. The study examines the relationship between service qualify and customer satisfaction, and explores the moderating role of the internet community type (i. e., transaction community group, interest community group and fantasy community group). By analyzing 188 questionnaires, we found that out of the five service quality dimensions, only reliability, tangibility, assurance and responsiveness dimensions have positive effects on customer satisfaction. We also found that there is a significant difference in the relationship between service quality and customer satisfaction by the perceived type of internet community implications of the findings and future research directions are discussed.

• 한국정보처리학회논문지
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• 제6권11S호
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• pp.3309-3319
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• 1999

Seamless end-to-end Internet Quality of Service (QoS) management is very only because Internet Management is not well understood and practiced in the real world but because the nature of the Internet is hard to predict and manage. Secure transmission, transport reliability, ability to differentiate service qualities, QoS-based intelligent routing, QoS monitoring, and customer-oriented service management are essential technical huddles to be coped with. Despite of these difficulties, the Internet becomes the platform of choice for the next generation applications and services. without a solid management solution, it is not easy to deploy high quality commercial services. In this paper, we propose an architecture of seamless end-to-end Internet QoS Management System and describe the design principles and system components of our developing prototype system.

• 경영과학
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• 제17권3호
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• pp.161-180
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• 2000

The purpose of this paper is to propose an analytical model for evaluating Internet Web sites, that is comprehensive and flexible enough to accomodate different categories of Internet Web sites. This paper is intended to identify critical success factors of Internet Web sites to determine criteria for evaluating the Web sites, and use the criteria to develop a framework for comprehensive evaluation of Internet Web sites. The framework consists of eight categories, including design, business functions, trustworthiness, interface, technology, community, contents, and others. An empirical study designed to validated the framework has been conducted for each of the three Web site categories, including (1) information provision, (2) product sale, and (3) customer service. The results show that ‘content ’ is the most important for information provision Web sites, ‘trustworthiness’for product sale Web sites, and ‘design’ for customer service Web sites. The framework may be used not only as a tool to evaluate Internet Web sites, but also as a checklist to improve the quality of a Web site that is under development.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2007년도 추계학술대회 및 정기총회
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• pp.273-287
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• 2007

The mobile Internet (M-Internet) service is a form of subscription-based information Systems (IS) services in which usage continuance is essential for the eventual success of the service providers. However, previous research on IS continuance has focused mainly on the technology user aspects despite the fact that the user plays a dual role of being a technology user and service consumer in many IS usage contexts. This study thus aims to examine IS continuance based on the theoretical foundation of dedication-based and constraint-based customer relationship development in the context of M-Internet service. Four customer relationship development factors (satisfaction, perceived value, familiarity, and switching costs) are identified and tested on how they affect continuance intention from a survey conducted on M-Internet service users. Then, the results of this study are discussed along with its limitations and implications.

• 품질경영학회지
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• 제30권3호
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• pp.94-110
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• 2002

This research focuses on internet advertisement success factors derived from the relevant researches and clarified the concept of user and information characteristics. The corresponding determinants are suggested such as organizational characteristics, user characteristics, and information characteristics. Success factor of internet advertisement is used by user attitude. We then examine the impact of corresponding determinants on the success factors. Hypotheses on their characteristics were tested for 174 persons. The results indicated that organizational characteristic, user characteristic and information characteristic was partly found as a positive impact on the internet advertisement success while quality of innovation and purchase promotion traits were not significant.

• 한국정밀공학회지
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• 제20권5호
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• pp.108-115
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• 2003

This paper is concerned with the development of Internet-based robot system controlled on the remote site via the Internet. In order to draw the public attention into this exciting system, we built the simple system by which a robot is moved in response to answer for the given OX quizzes. As the primary research fer Internet-based robot control, this study focuses on the development of user-friendly interface by which a beginner achieves information for a robot on the remote site from the 3D virtual simulator and the real camera image. for the compensation of Internet time delay, position prediction simulator is implemented in the user interface.