• Title/Summary/Keyword: Internal Capabilities

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A Strategy to Improve Customer Service for Apartment Building Units (공동주택 상품의 고객서비스 개선 전략 연구)

  • Lee, Hyun-Min;Lee, Dong-Hoon;Kim, Sun-Kuk
    • Journal of the Korea Institute of Building Construction
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    • v.9 no.5
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    • pp.163-172
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    • 2009
  • As customers are becoming increasingly important in corporate management, there is a growing demand for migration to customer-focused organizational structures. Unlike the manufacturing industry, the construction industry is non-iterative and non-standardized. As a result, a wide variety of materials, human resources, technologies and equipment must be mobilized in complex work activities to complete a structure. Consequently, surprises are bound to occur as such work activities progress. This paper intends to study a strategy that is designed to improve customer services for apartment building units. It aims primarily to focus on cost control and brand management. Housing tenants and industry experts are surveyed to collect input for issue analysis. In addition, the external circumstances and internal capabilities of major builders in Korea are analyzed, and a SWOT analysis is performed regarding market conditions related to customer service. These analysis results are utilized to develop a strategy implementation plan over different time frames, and the operational resources available for such strategy implementation are analyzed in order to forecast its performance. This research will facilitate communication between construction companies in Korea and their customers by proposing a customer service improvement strategy for apartment building units, and is expected to provide resource material for a strategic analysis of efforts to fully incorporate customer requirements

A Study on the Integrated Performance Measurement Framework for R&D Organization (연구개발 조직의 통합적 성과평가 체계에 관한 연구)

  • Lee Yeong-Cha;Jeong Min-Yong;Jeong Seon-Ho
    • Proceedings of the Society of Korea Industrial and System Engineering Conference
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    • 2002.05a
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    • pp.113-118
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    • 2002
  • Research and Development(R&D) was once considered to be a unique, creative and unstructured process that was difficult, if not impossible, to manage and control. R&D decisions impact the entire enterprise. Therefore, decisions must not be based solely on R&D's perception of what is important or worthwhile. R&D contributions are difficult to measure separately from other functional organizations such as manufacturing and marketing. While some firms are attempting to overcome perceived limitations in traditional accounting-based performance measures using ROI, EVA, others are embracing the use of non-financial measures for decision making and performance evaluation. In particular, many firms are implementing 'Balanced Scorecard(BSC)' systems that supplement traditional accounting measures with non-financial measures focused on at least three other perspectives-customers, internal business processes, and learning and growth. AHP is a popular multi-attribute decision making model that allows for the development of importance rankings. The AHP has been applied in a wide variety of practical settings to model complex decision problems. The former, determine Perspectives and the Key Performance indicator(KPI) through the former research, the latter compose the questionnaire for determine the weight of perspectives and KPIs. And then, make a survey with researchers about 4 perspectives and 18 KPIs. The results will be simulate with Expert Choice 2000 for determine the weights. This results helps establish the firm's business strategy and technology strategy The firm should establish the business strategy to consider market position, business growth potential, and technological capabilities.

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A Study on Determining Factors for Manufacturers to Distributors Warehouse in Supply Chain (제조업체의 유통업체 물류창고 활용 결정 요인에 관한 연구)

  • Lee, Sang-Hyun
    • Journal of the Korea Convergence Society
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    • v.4 no.2
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    • pp.15-20
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    • 2013
  • This study aims to determine factors related for manufacturers to use distributors storehouse and its cost efficiency in Supply Chain. When manufacturers which have relationships with Big distributors determine the way of their logistics, they can use their own warehouse, or the distributors', or outsource its function. In which case the manufacturers face the cost efficiency of using warehouse will be different, therefore, the driven factors will exist internally or externally. The findings of this study are that internal factors(brand value, product portfolio, and technological capabilities), external factors(technological characteristics, demands fluctuations, and munificence), and transaction characteristics(transaction experiences, dependency) would be driven factor between manufacturer and distributors in supply chain. These driven factors effects manufacturers transactions power on their distributors.

ADVANTAGES OF THE AKARI FIR ALL-SKY MAPS

  • Doi, Yasuo;Takita, Satoshi;Ootsubo, Takafumi;Arimatsu, Ko;Tanaka, Masahiro;Morishima, Takahiro;Kawada, Mitsunobu;Matsuura, Shuji;Kitamura, Yoshimi;Hattori, Makoto;Nakagawa, Takao;White, Glenn;Ikeda, Norio
    • Publications of The Korean Astronomical Society
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    • v.32 no.1
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    • pp.11-15
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    • 2017
  • We present the AKARI far-infrared (FIR) all-sky maps and describe its characteristics, calibration accuracy and scientific capabilities. The AKARI FIR survey has covered 97% of the whole sky in four photometric bands, which cover continuously 50-180 micron with band central wavelengths of 65, 90, 140, and 160 microns. The data have been publicly released in 2014 (Doi et al., 2015) with improved data quality that have been achieved since the last internal data release (Doi et al., 2012). The accuracy of the absolute intensity is ${\leq}10%$ for the brighter regions. Quantitative analysis of the relative intensity accuracy and its dependence upon spatial scan numbers has been carried out. The data for the first time reveal the whole sky distribution of interstellar matter with arcminute-scale spatial resolutions at the peak of dust continuum emission, enabling us to investigate large-scale distribution of interstellar medium in great detail. The filamentary structure covering the whole sky is well traced by the all-sky maps. We describe advantages of the AKARI FIR all-sky maps for the study of interstellar matter comparing to other observational data.

The Improvement of Survivability of Fiber Brags Grating Sensors Embedded into Filament Wound Pressure Tanks (필라멘트 와인딩된 복합재료 압력탱크에 삽입된 광섬유 브래그 격자 센서의 생존율 향상)

  • Kang, D. H.;Park, S. W.;Park, S. O.;Kim, C. G.
    • Composites Research
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    • v.18 no.5
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    • pp.1-8
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    • 2005
  • Among many fabrication methods of composite materials, filament winding is the most effective method for fabricating axis-symmetric structures such as pressure tanks and pipes. Filament wound pressure tanks are under high internal pressure during the operation and it has the complexity in damage mechanisms and failure modes. For this reason, it is necessary to monitor the tank through its operation as well as whole fabrication process. A large number of sensors must be embedded into multi points of the tank from its fabrication step for monitoring the whole tank. Fiber optic sensors, especially fiber Bragg grating(FBG) sensors are widely used for various applications because of good multiplexing capabilities. However, we need to develop the embedding technique of FBG sensors into harsh inner environment of the tank far the successful embedment. In this paper, we studied the embedding technique of a number of FBG sensors into filament wound pressure tanks considering multiplexing.

Design and Simulation of a Monorail Network for the Inter-terminal Transport

  • Truong, Ngoc Cuong;Kim, Hwan-Seong;Kim, In-Yong;Nguyen, Duy Anh;Bao, Long Le Ngoc
    • Journal of Navigation and Port Research
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    • v.44 no.5
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    • pp.382-391
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    • 2020
  • In line with the trend of global transport volume which has increased rapidly over the years, internal transportation in seaports is always conducted with high frequency. Thus, there is always much potential for traffic jams as well as high transportation costs and emissions. Many efforts have been initiated to streamline the inter-terminal container transport (ITT) through the development of automated vehicles and equipment as well as using private transport facilities to overcome these limitations. The purpose of this paper to develop a framework to design, analyze, and validate the efficiency of a new ITT system in a port area based on the monorail network and automatic vehicles. First, the number of shuttles and loaders was determined depending on the transport demand scenario. Next, a simulation model was applied to evaluate the system performance as well as gain more insight into the working process of the ITT system. Finally, by setting goals for the performance indicators, the results showed that the system was highly efficient with 100% of the containers delivered to their destination on time. Besides, a series of other performance tracking was provided to provide insight into the system's capabilities.

The Case Study of Open Collaboration Innovation Methodology(OCIM) : Servicitization of Local Manufacturing Company M (개방형 협업을 통한 서비스 혁신 방법론의 사례 연구 : 국내 제조기업 M사의 서비스화 사례)

  • Lee, Zoon-Ky;Woo, Kyung-Ah;Chu, Yo-Han
    • The Journal of Society for e-Business Studies
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    • v.16 no.3
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    • pp.169-190
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    • 2011
  • The growth rates of manufacturer M, the domestic market leader in the infant formula and dairy industry, has slowed because of the market reduction which is caused by the falling birth rates, the increasing growth in import of foreign~made infant formula and fierce competition with other rivals in domestic market. In this situation, they find a way to make new opportunities of service innovation by using 'Open Collaboration Innovation Methodology(OCIM)'. As s result, they can provide their customers with the differentiated service which is created by collaborating with the external partners, exchanging the value each other and connecting the accumulated internal capabilities to the external resources. This study focused on the application of the Open Collaboration Innovation Methodology which is used to the manufacturer M's servicitization. Also it is described in the direction of forth study based on the limits that occurred when the M company use the methodology and the matters that have to be considered when other companies apply the methodology.

Parallel Multithreaded Processing for Data Set Summarization on Multicore CPUs

  • Ordonez, Carlos;Navas, Mario;Garcia-Alvarado, Carlos
    • Journal of Computing Science and Engineering
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    • v.5 no.2
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    • pp.111-120
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    • 2011
  • Data mining algorithms should exploit new hardware technologies to accelerate computations. Such goal is difficult to achieve in database management system (DBMS) due to its complex internal subsystems and because data mining numeric computations of large data sets are difficult to optimize. This paper explores taking advantage of existing multithreaded capabilities of multicore CPUs as well as caching in RAM memory to efficiently compute summaries of a large data set, a fundamental data mining problem. We introduce parallel algorithms working on multiple threads, which overcome the row aggregation processing bottleneck of accessing secondary storage, while maintaining linear time complexity with respect to data set size. Our proposal is based on a combination of table scans and parallel multithreaded processing among multiple cores in the CPU. We introduce several database-style and hardware-level optimizations: caching row blocks of the input table, managing available RAM memory, interleaving I/O and CPU processing, as well as tuning the number of working threads. We experimentally benchmark our algorithms with large data sets on a DBMS running on a computer with a multicore CPU. We show that our algorithms outperform existing DBMS mechanisms in computing aggregations of multidimensional data summaries, especially as dimensionality grows. Furthermore, we show that local memory allocation (RAM block size) does not have a significant impact when the thread management algorithm distributes the workload among a fixed number of threads. Our proposal is unique in the sense that we do not modify or require access to the DBMS source code, but instead, we extend the DBMS with analytic functionality by developing User-Defined Functions.

Effect of A Pharmacovigilance Practice Training Course for Future Doctors of Korean Medicine on Knowledge, Attitudes and Self Efficacy (약물감시 실습 교육이 한의과대학 학부생의 지식, 태도 및 자가 효능감에 미치는 효과)

  • Kim, Mikyung
    • The Journal of Korean Medicine
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    • v.41 no.1
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    • pp.21-44
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    • 2020
  • Objectives: This study was aimed to develop a pharmacovigilance practice training course for future doctors of Korean medicine, the graduate students of a college of Korean medicine, and to verify the educational effect of the curriculum. Methods: Fifty-six students were given a training course designed as follows: 1) pre-class homework (basic theory self-study, online course, causality assessment, and adverse event reporting simulation); 2) in-class: homework submission and case discussion; 3) after-class: homework revision and resubmission. An online survey to assess the change of the level of basic knowledge and attitudes toward pharmacovigilance, the willingness to report adverse events, and self-efficacy for the causality assessment and adverse event reporting was conducted before and after education. Results: The survey participation rate was 96.5% in pre-education and 64.3% in the post-education survey. After education, knowledge level was improved (mean score from 4.3±2.11 to 6.7±1.96 points, modal value from 3 to 8 points) and positive changes were observed in almost all questions on attitudes. In the post-education survey, more students felt that they could do causality assessment (from 13% to 80.5%), could report adverse events to the agency in charge (from 7.4% to 96.2%), and expressed their strong willingness to report adverse events in the future (from 77.8% to 88.9%) than in the pre-education survey. Conclusions: More schools of Korean medicine need to adopt pharmacovigilance training courses in their curriculum to foster future doctors of Korean medicine with pharmacovigilance capabilities. Such efforts will be the basis for achieving an evidence-based, safe use of herbal medicine.

A single slotted morphing flap based on SMA technology

  • Ameduri, Salvatore;Concilio, Antonio;Pecora, Rosario;Karagiannis, Dimitrios
    • Smart Structures and Systems
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    • v.17 no.5
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    • pp.819-835
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    • 2016
  • In this paper, the activities carried out within the EU funded Clean Sky Joint Technology Initiative (JTI GRA) Project and aimed at developing a morphing flap, are illustrated. The reference device is a regional aircraft single slotted flap, enhanced with deforming capabilities to obtain improved hyper-lift performance. The design started with the identification of the internal architecture, intended to allow camber variations. A concentrated-hinge architecture was selected, for its ability to fit different curvatures and for the possibility of easily realizing an "armadillo-like" configuration, then avoiding the use of a complicate deformable skin. The flap layout is made of segmented ribs, elastically hinged each other and span-wise connected by conventional spars. Relative rotations of the rib elements are forced by SMA structural actuators, i.e., cooperating in the external loads absorption. Super-elastic SMA are used to make up recovery elastic elements, necessary to regain the original shape after activation. These further elements in turn contribute to the overall flap rigidity. After assessing the hinge number and the size of the SMA active and passive elements, the advanced design phase was dealt with. It was aimed at solving manufacturing issues and producing the executive drawings. The realized demonstrator was finally tested in lab conditions to prove its functionality in terms of whether target shape actuation or attained shape preservation under loads. On the basis of the numerical results and the experimental outcomes, precious hints were obtained for further developments of the concept.