• Title/Summary/Keyword: Institutes satisfaction

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The Selection Factors and the Satisfaction Degree of Parents on Early Childhood Education Institutions (부모의 유아교육기관 유형별 선택요인 및 만족도)

  • Kim, Youn-Hee;Park, Ung-Im
    • Journal of the Korean Home Economics Association
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    • v.44 no.8
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    • pp.89-99
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    • 2006
  • The purpose of this study was to examine parents' selection factors and satisfaction degree in selecting an early childhood education institute according to various types of early childhood education institutes. The subjects were 650 parents of early childhood education institutes from Andong city. The result of the study can be summarized as follows. The parents' consideration degrees in the selection factors were different according to the types of early childhood education institutes. The parents' satisfaction degree on the early childhood education institutes was also different according to the types of early childhood education institutes. This result might be helpful in determining future directions for the improvement of the qualitative growth of early childhood education reflecting the demands and characteristics of parents.

The Comparison of job satisfaction and turnover intention of administrative employees by the scale of medical institutes (의료기관 행정직 근로자의 직무만족과 이직의도)

  • Kim, Hye-Sook
    • Korea Journal of Hospital Management
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    • v.18 no.3
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    • pp.62-82
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    • 2013
  • Unlike administrative affairs of a general organization, hospital administration employees distinctively have a lot of interactions with patients and their care givers in addition to interaction with different occupations such as doctors and nurses. Although they are in a normal organization hierarchy as general employees, they have to be equipped with professional knowledge as medical terminology, disease and drugs and to understand new technologies and capabilities. This study analyzes the level of job satisfaction and the turnover intention of administrative employees who are engaged in medical institutes. It compares job satisfaction and the difference of turnover intention by the characteristics of job-related and scale of medical institutes. In addition, it verifies the relative in fluence of variables related to demographic and job-related characteristics as factors for explaining the job satisfaction of the administrative employees.

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Association between Educational Environment and Satisfaction with Learning in Students at Local Cooking Institutes -Focused on Pohang and Gyeongju Area- (경북 일부 지역 요리학원 수강생의 교육환경에 따른 학습 만족도)

  • Lee, In-Sook
    • Journal of the East Asian Society of Dietary Life
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    • v.21 no.1
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    • pp.108-117
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    • 2011
  • The purpose of this study was to analyze the association between educational environment (physical environment of cooking institutes and curriculum) and satisfaction with learning of students at local cooking institutes. Self-administered questionnaires were distributed to 300 student enrolled at cooking institutes located in Pohang and Gyeongju, and a total of 265 were usable. Collected data were statistically analyzed using SPSS 12.0 by frequency, factor, reliability, t-test and Duncan's multiple range test. The results can be summarized as follows. Most of the subjects were enrolled at cooking institutes to learn Korean and Western cuisine. There were significant differences in learning according to institution, facility, method and instructor. There were also significant differences in learning according to gender, age, education, and attended classes. Based on the results, the physical environment of cooking institutes contributed to learning in the students, but the operation system also needs to be improved. However, study was limited in sample size and area, the results can-not be generalized.

An Effect of Service Quality Factors on Customer Satisfaction in Infant Education Institutes : Centered on the Comparison of Kindergartens and Daycare Centers (유아교육기관의 서비스품질 요인이 고객만족에 미치는 영향에 관한 연구 : 유치원과 보육기관 비교 분석)

  • Choi, Sung-Yong;Kwon, Mi-Young
    • Journal of Korean Society for Quality Management
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    • v.34 no.2
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    • pp.48-67
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    • 2006
  • In this study, an investigation was done into service qualify factors of infant education Institutes, after which a positive verification was made in the relation of cause and effect between service quality, service value and customer satisfaction. Based on this verification, strategies were presented for plans to improve the service quality of infant education. In addition, identification was made into factors that affect customer satisfaction, re-registration intention and recommendation to others in putting forward service operational strategies for infant education institutes and making a comparative analysis on kindergartens and daycare centers.

The Effect of the Environment of Cooking Education Institutes on Study Satisfaction and Re-registration - Focused on Busan Area - (조리 관련 학원의 교육 환경이 학습 만족 및 재수강에 미치는 영향 - 부산 지역을 중심으로 -)

  • Park, Kyong-Tae;Baek, Jong-On
    • Culinary science and hospitality research
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    • v.14 no.3
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    • pp.156-164
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    • 2008
  • This study analyzed the effect of the environment of cooking education institutes on students' study satisfaction and re-registration in Busan, in order to provide those students with good education environment and useful information. The survey was conducted from March 25th to April 11th, 2008. 300 copies of the questionnaire were distributed and 293 copies were returned, among which 270 copies(unsuitable 23 copies were excluded from the analysis) were included as reliable statistical data for analysis. To figure out the result, frequency analysis, reliability verification(Cronbach's Alph), factor analysis and regression analysis were employed in this study. Analyzed factors included cooking environment factor, education service factor, additional factor and lecturer's attitude factor. For the regression analysis to find out the effect of cooking education environment factor on study satisfaction and re-registration, it was found that cooking environment factor, education service factor, additional factor and lecturer's attitude factor had significant effect on study satisfaction and re-registration, which meant that the assumptions 1, 2, 3, 4 and 5 were adopted in this analysis. For the regression analysis to find out the effect of the satisfaction for the environment of cooking education institutes on re-registration, it was found that study satisfaction had significant effects on re-registration and the assumption 6 was adopted. Through this study, it was suggested that the satisfaction and re-registration of cooking education institutes were influenced by all factors, especially for cooking environment and education service. Thus, it is necessary to improve the old environment for cooking education and cooking education programs. Also, continuous study should be conducted to secure potential customers in the future.

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The Influence of Organizational Culture in Preschool Institutes and Management Styles on Job Satisfaction among Teachers (유아교육기관의 조직풍토와 원장의 지도성유형이 교사의 직무만족도에 미치는 영향)

  • Oh, Mee-Hyeong
    • Journal of Families and Better Life
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    • v.26 no.5
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    • pp.225-239
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    • 2008
  • The purpose of this study was to investigate the influence of the organizational culture atpreschool institutes and management styles on job satisfaction levels among teachers. For this study, 256 teachers responded to questionnaires dealing with the following topics: the organization culture and the management styles of administrators at schools they work in and job satisfaction. The results were as follows: First, there was a significant positive correlation between organizational culture and job satisfaction. Second, there was a significant positive correlation between several sub-factors of job satisfaction and management styles. Third, in multiple regression analysis of variables, innovativeness in the organizational culturehad the most significant influence on job satisfaction. Also sub-factors of organizational culture and management styles of administrators that influenced teachers'job satisfaction ratings included collegiality, supervisory support, physical settings, reward systemsand task-centered management styles.

The Effect of the Educational Services and Environment of Cooking Education Institutes on Behavioral Intention of Educational Consumers - Focused on Busan Area - (조리교육학원의 교육서비스와 환경이 교육소비자의 행동의도에 미치는 영향)

  • Lee, Jeong-Woo;Hwang, Young-Jeong;Cho, Yong-Bum
    • Culinary science and hospitality research
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    • v.20 no.2
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    • pp.165-182
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    • 2014
  • This study has been carried out to provide marketing materials concerning recognition of parents and students for operators of private cooking education institutes and useful information for the parents who are to send their children to such training institutes, by identifying the effects of the quality of educational services and educational environment of cooking education institutes on satisfaction and positive recommendation intention of trainees. Especially, educational services and educational environment of cooking education institutes that provide education to foster skilled workforce in specialized culinary area were analyzed in detail to draw effective data. Firstly, it has been studied if educational services of cooking education institutes such as educational contents, service of instructors and educational service quality had positive effects on the level of satisfaction about the institutes. Secondly, looking into effects of satisfactory environmental service of cooking education institutes, such as educational environment and quality of administration, on behavioral intention, it has been surveyed that all factors affected satisfaction of students. Thirdly, as for the effect of use intention of action of cooking education institute on positive recommendation intention of trainees, it has been shown that satisfaction with educational services and environment had an effect on positive recommendation intention as well as on intention of reregistration. Therefore, it can be suggested that marketing strategies and management strategies need to be established in a way that quality of education services and educational environment provided by cooking education institutes can render positive behavioral intention to customers of cooking education and the education market through differentiated strategy establishment.

A Study on the Selection of Service Quality Factors and Customer Satisfaction of Infant Education Institutes - Centered on the Comparison of Kindergartens and Daycare Centers - (유아교육기관의 서비스품질 요인 선정과 고객만족에 미치는 영향에 관한 연구: 유치원과 보육기관 비교 분석)

  • Choe, Seong-Yong;Gwon, Mi-Yeong
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.04a
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    • pp.28-41
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    • 2006
  • In this study, an investigation was done into service quality factors of infant education institutes, after which a positive verification was made in the rotation of cause and effect between service quality, service value and customer satisfaction. Based on this verification, strategies were presented for plans to improve the service qualify of infant education. In addition, identification was made into factors that affect customer satisfaction, re-registration intention and recommendation to others in putting forward service operational strategies for infant education institutes and making a comparative analysis on kindergartens and daycare centers.

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Justice, Satisfaction and Commitment at R&D Institutes

  • Lee, Mu-Shin;Shin, Won-Jun
    • Management Science and Financial Engineering
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    • v.2 no.1
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    • pp.53-71
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    • 1996
  • In the literature, it is pointed that distributive justice explains pay satisfaction and job satisfaction better than procedural justice, and procedural justice explains organizational commitment and researcher's evaluation about the supervisor better than distributive justice. We empirically tested if these findings are valid in R&D institutes with the data collected from Korean R&D professionals. It is found that the relations between the justices and the outcome variables are more complicated. The result of the analysis shows that distributive justice is also significantly related to organizational commitment, but not to job satisfaction, and procedural justice is also significantly related to pay satisfaction, and job satisfaction. Implications of the findings and possible influence of the R&D setting are discussed.

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The Effect of the Education Environment of Cooking Institutes on Trainees' Satisfaction and Reregistration Intentions - Moderating Effect of Education Program - (조리학원의 교육환경이 수강생들의 만족도와 재수강의도에 미치는 영향 - 교육프로그램의 조절효과 -)

  • Heo, Weon-Seon;Lee, Jong-Ho
    • Culinary science and hospitality research
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    • v.22 no.2
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    • pp.136-150
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    • 2016
  • As foodservice industry has been developing, more people are interested in healthy life and want to learn cooking. This study validated the moderating effect of education program on cooking institutes. Also the present study revealed cause and effect relationship among the education environment, the satisfaction and reregistration intentions by conducting a survey for trainees in cooking institutes located in Busan and Gyeongnam area. For the purposes of the study, conjunction and organic cause-and-effect relationship of entire model was validated by using an exploratory factor analysis, confirmatory factor analysis and structural equation modeling with 313 trainees who have used cooking institutes. A nested model and basic model were established to analyze the moderating effect of education program. The adjustment role of education program was validated with ${\chi}^2$ difference considering the degree of freedom between two models. As results of the analysis, the education service was statistically significant in all factors except the effect on education satisfaction. The education program has moderating effect on the relationship between the level of instructor and satisfaction degree, and between satisfaction degree and the reregistration intentions. Therefore, this study suggests that managers of cooking institutes should recruit instructors with excellent capability in order to operate the education program very well.