• 디지털산업정보학회논문지
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• 제11권2호
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• pp.55-66
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• 2015

In this paper, we design and implement a two-way search algorithm that can provide a customized service through the user with real-time two-way communication using a mobile instant messaging service. Therefore, we design and implement the automative search system which enables delivering message to each user mobile terminal from a plurality of relay mobile terminals by utilizing the mobile instant messenger, not to deliver a message from the main server to the mobile instant messenger user directly. Two-way search system using the mobile instant messenger can be immediately collect the user's response is easy to identify the orientation of each user, and thus can be provided to establish a differentiated service plan. Also, It provides a number of services(text, photos, videos, etc) in real-time information to the user by utilizing the mobile instant messenger service without the need to install a separate application. Experiment results, data processing speed of the category processing way to search for the data of the DB server from a user mobile terminal is about 7.06sec, data processing number per minute is about 13 times. The data processing speed of the instruction processing way is about 3.10sec, data processing number per minute is about 10 times. The data processing speed of the natural language processing way is about 5.13sec, per data processing number per minute is about 7 times. Therefore in category processing way, command processing way and natural language processing way, instruction processing way is the most excellent in aspect of data processing speed, otherwise in aspect of per data processing number per minute, the category processing way is the best method.

• 디지털산업정보학회논문지
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• 제10권3호
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• pp.11-21
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• 2014

In this paper, concerning the various advertising and policy advertising of the election with respect to whether to deliver a message to a large number of people, we design and implement an automative system what enables sending the text messages directly from the server to the client and also fast feedback is enabled by utilizing a number of operational programs to connect to the server. Therefore, we design and implement the automative communication system which enables delivering message to each user mobile terminal from a plurality of relay mobile terminals by utilizing the mobile instant messenger, not to deliver a message from the server to the mobile instant messenger user directly. In result of comparative analysis on the number of times of data transmission, this automative communication system utilizing mobile instant messenger shows the result that it enables transmitting five times per minute as it can copy and paste in the automation system regardless of the size of the data loading, otherwise in case of transmitting manually it show the result that the number of times of data transmission is reduced if the size of the data is larger.

• 한국정보시스템학회지:정보시스템연구
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• 제15권2호
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• pp.247-270
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• 2006

This study identifies communication patterns of groups using Instant Messenger for their group decision-making, and examines how these patterns are associated with creative solutions to problems. Our research suggests that certain communication behavior of groups, when appropriately organized, can be of help in enhancing creative production of outcomes. A qualitative study was conducted on communication patterns based on an analysis of text-based electronic conversation protocols. Specifically this research tried to overcome existing studies on electronic groups by focusing on interactive process of communication among participants. The major study conclusions are: (1) Satisfation of group decision-making may depend on the process or sequence of discussion among group members with Instant Messenger. That is, proper interactive responses and appropriate control of the discussion process are essential to obtain a high level of performance. (2) It is important to ]mike discuss rules based on meta-cognitive and interactive protocols in the early stage. Explicit rules relating to internal group processes as well as communication medium use are even more important to groups with Instant Messenger than face-to-face groups.

• 마케팅과학연구
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• 제15권1호
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• pp.1-20
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• 2005

본 연구는 인스턴트 메신저 서비스 품질을 측정하여 현재 서비스의 품질이 이용자의 만족도에 미치는 영향과 만족도가 충성도에 미치는 영향을 분석하고자 한다. 이와 동시에 최근에 충성도에 영향을 주는 변수로 주목받고 있는 전환비용이 고객 만족도와 고객 충성도에 있어 어떠한 역할을 수행하는지를 살펴 볼 것이다 이러한 목적을 달성하기 위하여 설문조사기법을 이용하고 수집된 자료를 바탕으로 가설검증을 실시하였다. 가설은 구조방정식과 중재희귀모형을 이용하였다. 연구결과는 서비스 품질 중에서 유형성과 반응성이 고객만족도에 영향을 미치는 것으로 나타났고 고객만족도는 충성도에 영향을 미치는 것으로 나타났다. 그리고 전환비용은 고객만족도와 고객충성도에 중재효과를 미치는 것으로 나타났다.

• 한국IT서비스학회지
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• 제9권3호
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• pp.45-63
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• 2010

To examine the role IM plays, We focus on the factors that promote or hinder communication within a Korean organization when instant messenger is used. These factors were examined through two research questions. To understand these issues, a survey consisting of 33 categories was given to government and corporate office workers in Seoul, Korea. The survey results showed that Instant Messenger is recognized as a powerful communication tool in official organizations, but is only used effectively within groups or generations that do not follow the hierarchical relationships characterized by Confucian values. The results of this study fill a gap in our understanding of the important role of IM use in organizational effectiveness and may prove useful when developing tools and strategies to help promote communication within organizations using information technology media.

• 한국IT서비스학회지
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• 제13권4호
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• pp.289-308
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• 2014

Mobile instant messaging (MIM) has been widely used in modern society due to its portability, speed and ease of use. In addition to simple text-based messaging, mobile instant message has now expanded to include graphics, images, and video. Many instant message service providers attempt to differentiate their service by providing an unique emoticon. Therefore, understanding the factors that affecting the continuous usage of emoticon is essential to capture users' interest. There is relatively little study on emoticon in information systems field. Hence, this study attempts to explore the continuous usage of emoticon through exploring the property of emoticon and usage motivation of emoticon. Based on the results, this study attempts to demonstrate practical implication of marketing on understanding user interest to mobile instant messenger service provider.

• 인터넷정보학회논문지
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• 제7권3호
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• pp.93-105
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• 2006

인터넷 메신저는 개인적인 용도 이외에도 기업환경에서 실시간의 의사소통과 인터넷 상의 자료 전송 등을 통해서 기업의 생산성 향상에 큰 기여를 하고 있다. 그러나, 인터넷 메신저가 기업 내부에서 사용되면서 보안상의 많은 문제점이 지적되고 있다. 본 연구에서는 위험관리 방법론을 통해서 인터넷 메신저에 대한 위험을 분석하고 이에 대한 통제요소를 제시한다. 인터넷 메신저의 다양한 효과를 생각할 때 기업내부에서 인터넷 메신저를 완전히 차단하는 것은 어려운 일이다. 따라서, 본 논문에서 제시한 보안 통제 수단들을 통해서 인터넷 메신저가 지닌 잠재적 위험요소에 적절히 대응하며 이를 기업의 정보인프라로 활용해야 할 것이다.

• 한국비블리아학회지
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• 제27권3호
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• pp.173-200
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• 2016

정보통신 발달로 인해 전자기록의 중요성이 커지기 시작하였고 이메일기록, 데이터 세트와 같은 전자기록의 기록학적 가치와 관리방안에 대해 논의가 진행되어 왔다. 한편 기관 내부에서는 디지털 커뮤니케이션 시스템 사용률이 증가하기 시작하였으며 디지털 커뮤니케이션 도구의 증거적 가치를 인정하고 있다. 이런 흐름 속에서 본 연구는 커뮤니케이션 도구 중 하나인 메신저기록의 중요성을 논의하고 효율적인 메신저기록 관리 방안을 제시하고자 하였다. 문헌조사를 수행하여 국가기록원, NARA, TNA, NAA, LAC의 메신저기록 관리현황을 조사, 비교하였고 국내 10개 기관 실무자들의 심층 면담을 수행한 뒤, 부족한 부분은 이메일로 보완하였다. 이를 통해 실무자가 사용하기에 업무적으로 보다 효율적이며 기록 관리 관점에서도 가치 있는 관리 모형을 제안하였다.

• 한국정보시스템학회지:정보시스템연구
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• 제23권1호
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• pp.225-246
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• 2014

With the recent establishment of a ubiquitous environment and the paradigm shift to a smart society, the use of mobile devices, such as smart phones and tablet PCs, has become widespread. Thus, the trend is gradually shifting from using Web-based Instant Messenger to using Mobile-based Instant Messenger. Mobile Instant Messenger refers to a service that allows instant messaging as well as data sending and receiving between individuals with exclusive application programs(mobile Apps), which can be used in portable devices-such as smart phones-with wireless Internet access. Korea's portal sites, telecommunication companies, and even big companies have all rushed into the MIM market to join the competition. The reason so many companies are showing interest in the MIM business is because it is rising as a core platform to substitute portal sites in the mobile society, and MIM is perceived as the best means to attract and secure users. The intention to reuse or use continually was considered an important factor in maintaining a dominant position amidst such fierce competition, and consequently, most research thus far has reflected such thought. However, the frequent or long-term use of a system alone cannot indicate the definite success of the system, nor guarantee its dominant position in the market. On the contrary, MIM dependence, which goes beyond simple repetitive use and indicates a state where users actually or emotionally depend on a specific system, can better explain the user action. However, not much research has been conducted on dependence. The research results showed that lively message, concise message, message responsiveness, and social belonging significantly affected perceived usefulness. Message responsiveness, Link, and social belonging significantly affected flow. Flow significantly affected MIM dependence, and perceived usefulness did not affect MIM dependence. This study has proven that lively message, concise message, message responsiveness, Link, social belonging and perceived usefulness are important antecedents and mediating factors of MIM dependence. Moreover, this study is significant in that it explains the overall process of MIM dependence, and expands on the variety and scope of research that can be applied to MIM-related studies.

• 융합보안논문지
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• 제18권2호
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• pp.25-32
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• 2018

스마트폰 사용이 보편화되면서 자연스럽게 서로간의 소통이 메신저를 통하여 이뤄지게 되었다. 하지만 서로간의 대화공간이 범죄를 공모하는 공간으로도 활용되고 있는 실정이다. 이에 따른 범죄와 관련된 증거들이 스마트폰에 저장된다. 스마트폰의 특성상 저장정보의 삭제를 손쉽게 할 수 있기 때문에 증거를 신속히 확보 하는 것이 중요하다. 따라서 본 논문에서는 국 내외에서 대표적으로 사용 중인 모바일 메신저에 대하여 데이터 파일의 아키텍처 분석을 수행하였다. 사용자가 메시지 삭제를 위해 이용할 수 있는 방법에 대한 시나리오를 설정하고 실험을 통해 메시지 복원가능 여부에 대하여 비교 분석한다.