• Title/Summary/Keyword: Information Service Delivery

검색결과 876건 처리시간 0.031초

상호대차에 의한 원문복사서비스의 도서관 면책에 관한 연구 (A Study on Library Exemption of Document Delivery Service by Interlibrary Loan)

  • 홍재현
    • 정보관리학회지
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    • 제22권1호
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    • pp.21-45
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    • 2005
  • 도서관 상호대차에 의한 원문복사서비스는 정보를 공동 이용하여 이용자의 정보요구를 충족시켜 주기 위한 진보된 형태의 서비스이다. 현재 상호대차에 의한 원문복사서비스의 면책 적용에 관해서는 해석이 분분하다. 본 연구의 목적은 Fax 및 Ariel 시스템을 이용한 원문복사의 저작권 문제에 관한 법적 해결 방안을 제시하는 데 있다. 이를 위하여 상호대차에 의한 원문복사서비스에 관한 국제적인 면책 적용의 동향을 검토하였다. 우리 현행저작권법에 입각한 원문복사서비스의 면책 적용에 대한 해석들을 분석하였고 문제점을 지적하였다. 이러한 분석 결과를 기초로 하여, 원문복사서비스와 관련한 현행 저작권법상의 도서관 면책 규정의 문제점을 해결하기 위한 법적 개정방안과 그 조문을 구체적으로 제시하였다. 따라서 본 연구가 제시한 법적 개정 방안은 2005년 또는 향후 도서관 면책 규정의 개정을 위한 기초 자료로 활용될 수 있을 것이다.

소포 집배송 서비스를 위한 GIS, GPS 및 최적화 기술의 통합 (Integrating GIS, GPS, and Optimization Technologies for Pick-up/Delivery Service)

  • 정훈;임승길
    • 경영과학
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    • 제21권3호
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    • pp.115-127
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    • 2004
  • In this paper, we describe an intelligent monitoring and control system for pick-up/delivery service. This system applies geographical information system(GIS), global positioning system(GPS) and wireless communication technologies for managing pick-up/delivery operations more effectively. It consists of three subsystems, pick-up/delivery sequence planning system, pick-up/delivery monitoring system, and PDA execution system. Pick-up/delivery sequence planning system generates routes and schedules for pick-up/delivery using GIS and optimization techniques. Pick-up/delivery monitoring system monitors current positions of vehicles and actual pick-up/delivery results as compared with planned routes and visit times, while PDA execution system transmits information for vehicles positions and actual pick-up/delivery results using GPS and wireless communication technologies. The intelligent monitoring and control system is currently being used for the pick-up parcel service in a local post office of Korea Post.

Perception of Library Personel Towards Socal Media Utilization for Information Service Delivery in University Libraries in Kwara State

  • Saliu Abdulfatai;Aishat Temitope Akinbowale
    • International Journal of Knowledge Content Development & Technology
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    • 제14권4호
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    • pp.85-99
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    • 2024
  • The study examined perception of library personnel towards social media utilization for information service delivery in kwara state university library. It adopted the descriptive survey design with population consisting of 27 professional librarians in three selected university libraries in kwara State. Total enumerative sampling techniques were used because the population of the study is manageable by the researcher. Percentage and mean were used in analyzing the data. Primary data solicited would be cleaned, coded and entered into the Statistical Package for Social Sciences (SPSS) version 20 software for quantitative analysis. The findings of the study revealed the services rendered by library professional in university libraries in Kwara State, are Current Awareness Services (CAS), Photocopying services, Technical Services, Circulation/borrowing services, Internet services, and Bibliographic verification services. Majority of the respondent indicated Myspace, Google plus, Flickr, Telegram, Twitter, WhatsApp and Facebook are the social media platforms used for service delivery by librarians. Also, majority of the respondents in university libraries indicated Google plus, LinkedIn, Myspace, Skype, WhatsApp, Flickr, WeChat, Twitter and Facebook as social media space use for information service delivery effectively and Bandwidth problem, Limited fund, Lack of maintenance culture, Lack of Awareness, Copyright Issue, Technophobia are the major challenges inhibiting the use of social media for service delivery by the library staff. Lastly, the study concluded with recommendations.

서비스 청사진을 이용한 병원서비스 개선방안에 관한 연구 (A Study on the Improvement of Hospital Service Using Service Blueprint)

  • 박근완;박광태
    • 한국IT서비스학회지
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    • 제7권2호
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    • pp.223-242
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    • 2008
  • We assess service delivery system for outpatients of general hospital(A) using service blueprint. Service blueprint for outpatients' service process currently being implemented in general hospital(A) is analysed to improve hospital services and define hospital service delivery system more accurately. In addition, comparative analysis of service blueprint between before and after improvement is conducted to find that health care services Is now more customer-oriented and hospital employees can link their duties to service delivery system. Dealing with the efficiency of health care service delivery system based on service blueprint analysis is expected to pave the way for continual service quality improvement of general hospitals in the future. The analysis of service blueprint of outpatients' service process suggested in this study is useful for setting strategies for health care service. It also helps service process design and service digitalization of other general hospitals in the future.

해외 저작물의 원문복사서비스를 위한 법적 검토 및 권리처리 유형 (Legal Review and Copyright Clearing Methods for Document Delivery Service of Foreign Copyrighted Works)

  • 유수현;김혜선
    • 정보관리연구
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    • 제43권4호
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    • pp.169-189
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    • 2012
  • 이용자의 요구에 의해 타 도서관 소장 자료를 복사해 주는 학술정보센터의 원문복사서비스는 저작권법상 저작권 제한 규정에서 그 법적 근거를 찾을 수 있다. 그러나 정보유통 기술의 발달과 함께 해외 저작물의 디지털 전송에 대한 이용자 요구가 증가하면서 보다 적극적인 정보서비스가 요구되고 있다. 이에 이 연구는 해외 저작물의 원문복사서비스에 대한 법적 근거 검토와 함께, 해외 정보서비스 기관의 저작권 권리처리 사례를 살펴봄으로써 해외 저작물의 디지털 복제 전송이 가능한 저작권 권리처리 방안을 제시하였다. 이를 통해 갈수록 첨예해지고 있는 저작권 분쟁 시대에 저작권자의 권리를 보호하는 한편, 학술정보센터 이용자의 다양한 정보요구를 충족시킬 수 있는 새로운 서비스 모델을 기획할 수 있을 것이다.

위치정보가 기록된 RFID를 이용한 택배차량용 내비게이션 시스템 개발에 관한 연구 (A Study on Development of A GPS navigation system based on RFID which contains location information)

  • 심진범;한영근
    • 대한안전경영과학회지
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    • 제12권1호
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    • pp.113-118
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    • 2010
  • "Domestic delivery service" is defined the service to deliver goods or packages from point of senders to point of receiver. With the characteristics of door to door, it is must a service provider should know the exact location of destination assuring best utilization of moving path. Generally, location information consist of postal code and address only, which result in difficulties to identify the precise location of destination. It is relatively less correlated between the information that address refers and practical location in Korea address system. For example, the next door to house number 100 is not always house number 101. Therefore, a delivery man additionally uses a paper map or a GPS navigation which carry extra job to input every code of location to the device in order to know precise location. It is also very inconvenient that every delivery man identify the location that address information refers and make a personal decision of the optimum moving path dropping each destination without calculating provisioning process of whole delivery path. As explained above, it is inefficient to find information delivery service required and to generate the optimum path. In results, these difficulties bring in delay of service and increase of cost. In this point, the contents of the thesis suggest a GPS navigation system easy to obtain accuracy of delivery information which enables to automate optimum moving path based on RFID which contains location information.

정보기술을 활용한 주민서비스 전달체계 개선사례 연구 : "공공요금 감면절차 간소화" 구현 및 성공요인 중심 (A Study on Reform Case of the Citizen Service Delivery System by using IT : Focused on the Implementation of Public Utility Charges Depreciation Simplification and its Implications)

  • 김완평
    • 디지털산업정보학회논문지
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    • 제6권3호
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    • pp.221-230
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    • 2010
  • Citizens' demand, which has been previously focused on welfare, is now expanding to include elements for higher quality of life such as employment, housing, culture, and sports. Accordingly, the government, with an aim of effectively delivering resident services that satisfy various demands, is committed to transforming the central government-oriented service system into the integrated service system based on public-private partnership. The government is also dedicated to expanding services to 8 areas including not only welfare but also healthcare, employment, housing, education, sports, culture, and tourism, which are directly related to everyday lives of residents. This project is designed to support such reforms in the citizen service delivery system in order to enhance quality of life of local residents. This study is to draw implications from analysis for implementing the citizen service integrated information system in order to reform the citizen service delivery system effectively through examinations and analyses of citizen services provided by the central government. Especially focus on public utility charges depreciation simplification citizen service. Its implications are expected to offer a real contribution for central and local Governments that want to increase the productivity of implementing eGovernment service.

A Method for Effective Mobile Electronic Notification Service of Private Institutions

  • Kim, JongBae
    • International Journal of Advanced Culture Technology
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    • 제10권2호
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    • pp.194-200
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    • 2022
  • Traditionally, postal services that produce and deliver paper-based notices have been the mainstream. The reason is that it has the function of distribution and proof of delivery in the postal delivery system as well as the advantage of information delivery through postal delivery. After all, for the purpose of distribution and proof of delivery, many organizations use paper-based postal notices. However, in recent years, it has been in the spotlight to produce a paper-based postal notice as an electronic notice and deliver information to a mobile device through the Internet. In this paper, we propose a safe interworking method for user identification information required for private institutions to transmit mobile electronic notices. In order for a private institution to accurately deliver an electronic notice to a mobile service subscriber, a means to confirm whether the private institution and the mobile device subscriber are the same person is required. In the mobile electronic notification service, the connecting information provided by the personal identity proofing agency is used as a means of user identification. Connecting information is called a resident registration number on the Internet and is one-way hash information that can only be created by the personal identity proofing agency designated by the government. In order to transmit a mobile electronic notice, it is necessary to share connecting information for the same user identification between the institution that requests the sending of the electronic notice and the institution that processes the sending of the electronic notice. Connecting information is personal information that can uniquely identify a user, and if it is disclosed, damage such as personal information infringement may occur. As such, it is necessary to prevent problems that may arise from misuse and abuse of connecting information as well as increase in the benefits of sending the mobile electronic notice. In this paper, a safe and effective mobile electronic notification service can be performed by suggesting a method for safe interworking of information related to the mobile electronic notification service.

소비자 관점에서 분석한 ICT 기반의 음식배달서비스 관련 특허 등록 현황 (Registered Patents related to Food Delivery Service based on ICT : A Consumer Perspective)

  • 김수연;나종연;윤지현
    • 한국식품영양학회지
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    • 제30권6호
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    • pp.1199-1209
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    • 2017
  • Food environment has been going through significant changes with the introduction of Information and Communication Technology (ICT). This study was conducted to investigate the current development status of ICT related to food delivery service by analyzing the relevant registered patents according to consumer buying process. Patents registered between 2002 and 2016 were searched with 'food' and 'delivery' as main keywords through Korea Intellectual Property Rights Information Service (www.kipris.or.kr). The search resulted in 624 patents among which 219 patents were related to food delivery service; 108 patents based on ICT were selected and analyzed. The patents were examined by applicant and year. The patents were classified into the six steps of consumer buying process: 'need recognition', 'information search', 'evaluation', 'choice', 'purchase', and 'postpurchase evaluation'. Patents belonging to more than one step were coded to all the corresponding steps. The patents were registered mainly by domestic companies (50.9%) and individuals (35.2%), having shown dramatic increase of registration since 2012. Over 2/3 (67.6%) of the patents were related to the 'purchase' step. About 32% were associated with the 'information search' step. Approximately 18% of the patents were relevant to the 'evaluation' and 'choice' steps, respectively. The numbers of patents related to the 'postpurchase evaluation (13.9%)' and 'need recognition (12.0%)' steps were relatively low. The current ICTs related to food delivery service in Korea were largely associated with service providers' profit generation rather than consumers' benefit. There is still much room for technology development that could contribute to increasing consumers' benefit.

RFID와 GIS기술을 활용한 개별화물 배송추적 및 일괄정산 시스템 개발에 관한 연구 (Development of Tracking and Batch Payment Processing System for Parcel Delivery Based on RFID and GIS Technology)

  • 심진범;한영근
    • 대한안전경영과학회지
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    • 제12권2호
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    • pp.107-112
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    • 2010
  • Door to door service is a typical method for individual parcel deliveries. In the current delivery information system, a delivery person manually inputs the information of many delivery results, which causes inefficiency and difficulties of tracking deliveries. This study suggests an enhanced delivery information system which has the following two characteristics. Firstly, a tagged RFID(Radio Frequency Identification) transmits the delivery result information to the main server by just collecting RFID at a place of destination. Secondly, with the characteristics of rewritable method, the collected RFID is to be input new information and tagged to other parcels.