• 제목/요약/키워드: Information Search Satisfaction

검색결과 303건 처리시간 0.022초

사례기반추론 에이전트를 이용한 전자상거래 (Electronic Commerce Using on Case-Based Reasoning Agent)

  • 허철회;조성진;정환묵
    • 한국전자거래학회지
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    • 제5권2호
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    • pp.49-60
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    • 2000
  • A major topic in the field of network and telecommunications is doing business on the Word Wide Web(WWW), which is called Electronic Commerce(EC). Another major topic is blending Artificial Intelligent techniques with the WWW. To provide customer with the information of goods in suit with a customer liking, we propose multi agent system which is consist of customer agent and search agent etc. Also we use case-based reasoning for customer liking searching the information of goods and training through the reuse. This reuse make efficient management of information and a process of operation. In the relation between customer and goods, if there are some goods which is not search from case-base reasoning, we calculate satisfaction function for customer purchase goods. And to provide customer with the information of goods in the first of satisfaction function, This EC system can always provide the information of goods which is satisfied to customer.

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시맨틱 검색 기반의 부동산 지식 정보시스템 설계 (Design of a Real Estate Knowledge Information System Based on Semantic Search)

  • 조재형;강무홍
    • 한국산업정보학회논문지
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    • 제16권2호
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    • pp.111-124
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    • 2011
  • 주택유형 중 아파트의 비중이 지속적으로 증가하고 있으며, 자산가치 중 하나로 아파트가 중요하게 평가받고 있다. 또한 인터넷과 같은 정보시스템을 이용한 정보검색이 활발한 상황이다. 그러나 지금까지 부동산 정보시스템에 대한 사용자 만족도가 높지 않고, 부동산 검색의 효율성을 증가시킬 수 있는 시스템적 접근이 부족한 실정이다. 본 연구에서는 이러한 아파트의 자산가치를 평가하는 세부적 요인이 무엇인지를 기존의 문헌을 통해 정리하였으며, 이러한 세부적 요인을 검색조건으로 통합 고려할 수 있는 지식정보 시스템을 설계하고 개발하는데 목적을 두었다. 가격, 면적 뿐 아니라 학군과 주거의 편리성, 주택관리의 용이성을 함께 고려하여 사용자가 선호하는 아파트를 검색결과로 도출해 주도록 설계하였다. 검색조건에 대한 선호도를 분석하기 위해 공인중개사로 구성된 전문가 집단을 대상으로 설문조사를 실시하였으며, 결과를 AHP 기법으로 분석하였다. 또한 본 지식정보시스템은 매수인의 입장에서 가장 편리하게 이용할 수 있도록, 사람이 사용하는 부동산 검색조건을 기계가 이해할 수 있는 시맨틱 웹 검색기반의 정보시스템으로 구성하였다. 이를 위해 아파트 온톨로지를 구축하여 아파트 정보에 대한 다양한 용어를 표준화하였다. 부동산 지식 정보시스템의 전체 아키텍처를 설계한 뒤, 실제 아파트 매물 정보를 이용하여 검색질의를 하였으며, 검색결과를 다요소 의사결정 (Multi-attribute Decision Making)을 통해 분석하였다. 다요소 의사결정을 통해 전문가 집단과 매수인의 선호도에 가중치를 부여하였으며, 검색 후 엔트로피(Entropy) 분석을 통해 사용자가 만족하는 아파트 후보지를 검색결과로 도출하였다. 이를 통해 매수인의 아파트에 대한 가치만족도는 높이면서 탐색비용을 절감시킬 수 있을 것으로 기대한다.

PDA를 위한 스크롤 및 정보 제시 방법의 인간공학적 설계 (Ergonomic Design and Evaluation of Scroll and Information Presentation Methods on a PDA)

  • 백종민;한성호;최훈우;정기효
    • 대한인간공학회지
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    • 제24권1호
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    • pp.19-26
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    • 2005
  • Mobile internet access using such devices as PDAs and cellular phones becomes popular as mobile technologies grow. However, the characteristics of small screen devices such as small screen size and pen-based input cause many usability problems. In this study, a human factors experiment was conducted to identify the factors affecting the usability of information search on a PDA. Factors manipulated in the experiment included use of wheel equipment, scroll dimension, and screen orientation. Task completion time, error frequency, and subjective satisfaction level were measured. In addition, various users' behavioral patterns such as scanning routes and mainly used scrolling methods were analyzed. Scroll dimension has a significant effect on task completion time. Scroll equipment and screen orientation affect subjective satisfaction level. The results could be applied to designing information structure of web sites for mobile use by providing vertical scroll and using external scroll equipments.

경남일부 청소년의 인터넷 식생활 정보이용에 관한 연구 (Adolescent' Internet Utilization Status of Dietary Information in Kyungnam)

  • 이경혜;강현진;허은실
    • Journal of Nutrition and Health
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    • 제35권1호
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    • pp.115-123
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    • 2002
  • This study was carried out to investigate the utilization status of internet dietary information by gender(boys: 363, girls: 366) in adolescent(middle & high school students). The results were summarized as follows. The internet using frequency of 6-7times per week had 45.0% of subjects and the using time of internet per a time was shown mainly'<2hours(68.5%)'. The main place for internet use was home(79.0%) and favorite search engine was 'Yahoo'(45.7%) and 'Daum'(19.3%). As main purpose using internet were mentioned 'social intercourse'(45.0%) and data search'(24.8%). The organization that offer to reliable internet information was educational institution'(49.4%). The problems in using information site were 'poor information'(26.4%), 'slow connection speed'(22.6%), and 'don't arouse interest'(18.8%). The search experience about dietary information had only 27.9% of subjects and search purpose was 'for homework'(33.3%) and 'for health'(32.0). The satisfaction degree of dietary information was not high. The connection motive to dietary information was mainly 'by site navigation casualty'(55.7%). Only 7.7% of subjects had experience of nutrition counseling using internet, and the motive of nutrition counseling was also 'by site navigation causally'(55.8%). The purpose of counseling was 'for diet'(41.5%) and 'for health problem'(30.2%), and the satisfaction degree of counseling result was very low. As the ask of improvement for counseling site were pointed out 'poor in answer content'(44.8%) and 'lazy answer'(31.0%). The subjects wanted to get the dietary information about 'growth in status'(41.4%), 'diet related skin beauty'(14.6%), the update period less 1 month, and the way of 'free board'(32.3%), 'game'(21.1%) and 'animation'(19.3%) as offer tool. The results of this study showed that although the internet using percent and frequency of subjects was high, they used dietary information very seldom and they are dissatisfied with internet nutritional information. Therefore, the information donor should consider which dietary information was needed and what is the optimal tool for adolescent.

심층 전이 학습을 이용한 이미지 검색의 문화적 특성 분석 (Analysis of Cultural Context of Image Search with Deep Transfer Learning)

  • Kim, Hyeon-sik;Jeong, Jin-Woo
    • 한국정보통신학회논문지
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    • 제24권5호
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    • pp.674-677
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    • 2020
  • The cultural background of users utilizing image search engines has a significant impact on the satisfaction of the search results. Therefore, it is important to analyze and understand the cultural context of images for more accurate image search. In this paper, we investigate how the cultural context of images can affect the performance of image classification. To this end, we first collected various types of images (e.g,. food, temple, etc.) with various cultural contexts (e.g., Korea, Japan, etc.) from web search engines. Afterwards, a deep transfer learning approach using VGG19 and MobileNetV2 pre-trained with ImageNet was adopted to learn the cultural features of the collected images. Through various experiments we show the performance of image classification can be differently affected according to the cultural context of images.

Examining the Effect of Online Switching Cost on Customers' Willingness to Pay More

  • Kim, Hee-Woong;Gupta, Sumeet;Lee, So-Hyun
    • Asia pacific journal of information systems
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    • 제23권1호
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    • pp.21-43
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    • 2013
  • Internet vendors are gradually realizing the importance of "locking-in" online customers in order to ensure profitability. Erection of switching barriers increases customers'lock-in and in turn may result in their willingness to pay price-premium for the same service. However, raising customer lock-in online is difficult because search costs are very low. Therefore, this study examines the effect of switching barriers (customer satisfaction, perceived value and relative advantage) on switching costs and the effect of switching costs on customer's willingness to pay more. Since switching costs and consequent relationships may depend upon the type of product therefore the research model in this study is examined for both search products and experience products. Data is collected through an online survey from two websites (one each for search product and experience product). The empirical results show the key role of switching costs in customers' willingness to pay more and the relationships among the four constructs. The theoretical and practical implications of this study are also discussed.

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에니어그램 성격 유형에 따른 OPAC 탐색 성향과 만족도 (Influences of Enneagram Personality Types on OPAC Searching and Satisfaction)

  • 정영미
    • 정보관리학회지
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    • 제29권3호
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    • pp.169-186
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    • 2012
  • 본 연구의 목적은 이용자의 인지적 특성 중 하나인 성격 유형과 OPAC 탐색 과정에서 나타나는 이용자의 정보 탐색 성향 및 만족도의 관계를 파악하고자 하였다. 본 연구에서는 실험대상자들을 대상으로 KEPTI 에니어그램 검사를 통해 성격 유형을 파악하였고, 데이터는 실험-전 질문지, 태스크A 질문지, 태스크B 질문지, 그리고 실험-후 질문지로 수집되었다. 분석결과, 에니어그램의 힘의 중심에 의한 집단 간에는 탐색의 용이성, 탐색시간, 탐색시간의 충분성, 탐색결과의 유용성, 탐색과정의 쉬움에서 통계적으로 유의한 차이가 나타났고 호니비언 집단 간에는 질의에 대한 친숙성과 흥미에서 통계적으로 유의한 차이가 나타났다.

국내 인터넷 탐색엔진에 대한 이용자 중심의 평가에 관한 연구 - 한글알타비스타와 네이버를 중심으로 - (A User-centered Evaluation of Korean Alta Viasta and Naver)

  • 오삼균;박희진
    • 한국문헌정보학회지
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    • 제34권2호
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    • pp.117-133
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    • 2000
  • 본 연구는 이용자 중심의 탐색엔진 평가방법을 바탕으로, 국내 인터넷 탐색엔진 한글알타비스타와 네이버를 검색효율성, 검색결과의 정확률, 검색결과의 갱신성, 이용자의 만족도로 비교, 평가하고자 한다. 이용자가 자신의 검색질의를 가지고 직접 검색을 하고 그 결과에 대해 평가하게 한 연구의 결과, 한글알타비스타와 네이버의 검색효율성, 갱신성, 이용자의 만족도에 대하여 차이가 있었던 반면에, 검색결과의 정확률에는 현저한 차이가 없었다. 이 연구를 통해 이용자 중심의 탐색엔진 평가방법을 제시하고 국내 탐색엔진의 기능의 향상과 이용자에게 적합한 국내 웹 탐색엔진을 개발하는데 기여하고자 한다.

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Semantic Image Search: Case Study for Western Region Tourism in Thailand

  • Chantrapornchai, Chantana;Bunlaw, Netnapa;Choksuchat, Chidchanok
    • Journal of Information Processing Systems
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    • 제14권5호
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    • pp.1195-1214
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    • 2018
  • Typical search engines may not be the most efficient means of returning images in accordance with user requirements. With the help of semantic web technology, it is possible to search through images more precisely in any required domain, because the images are annotated according to a custom-built ontology. With appropriate annotations, a search can then, return images according to the context. This paper reports on the design of a tourism ontology relevant to touristic images. In particular, the image features and the meaning of the images are described using various properties, along with other types of information relevant to tourist attractions using the OWL language. The methodology used is described, commencing with building an image and tourism corpus, creating the ontology, and developing the search engine. The system was tested through a case study involving the western region of Thailand. The user can search specifying the specific class of image or they can use text-based searches. The results are ranked using weighted scores based on kinds of properties. The precision and recall of the prototype system was measured to show its efficiency. User satisfaction was also evaluated, was also performed and was found to be high.

의료정보 이용의 잠재적 유형에 따른 의료서비스 특성분석 (Analysis of the characteristics of medical service depending on the latent classification of medical information)

  • 안창희
    • 한국병원경영학회지
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    • 제17권3호
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    • pp.57-82
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    • 2012
  • The primary purpose of this study is to examine consumers'probing actions to see what information sources consumers search for medical information when there are diverse medical service information channels, and classify consumers by information source. Its secondary purpose is to understand trust of information and attitude toward information by consumer type, value of medical service, satisfaction with medical service, and word-of-mouth intention. This study will concretely identify information utilization patterns of medical consumers, and explain the unique characteristics and behavior of segmented types of medical consumers. The significance of this study lies in the search for ways to establish information channels trusted by consumers for building an efficient medical service market in the future. The results of this study show that consumers were classified by the latent class analysis(LCA) into 5 types: low-level information seekers, word-of-mouth information seekers, mass media information seekers, digital information seekers and diverse information seekers. The reliability of information sources by type of medical consumer was statistically significant, and in the analysis of differences in consumer attitude, there was a statistically significant difference in cognitive responses. The value of medical service was statistically significant in health recovery and medical service word-of-mouth intention.

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