• 제목/요약/키워드: Information Marketing

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Influence of Competitor and Customer Orientation on Marketing Performance through IT Competence in Chinese SMEs

  • 우가인;문태수
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권4호
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    • pp.131-153
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    • 2019
  • Purpose This study examines the roles of firm-level IT competence in the relationship between marketing orientation and marketing performance in the context of Chinese SMEs. To achieve this goal, this study presents and empirically tests a model of how competitor orientation and customer orientation can be exploited to positively influence marketing performance through IT competence. Design/methodology/approach The competitor orientation and customer orientation are based on the market orientation construct developed by Trainor et al. (2011). IT competence re based on the market orientation construct developed by Reitz et al. 2018) and the marketing performance are based on the performance construct developed by Hooley et al., (2005). To complete the investigation, we conducted a survey in China from February 2019 to April 2019. Randomly contacted 150 Chinese SMEs, including SMEs of all sizes and types. To test our hypotheses, partial least squares (PLS) method was employed. Findings The findings indicate that customer orientation is antecedent to IT competence, while competitor orientation has no significant relationship with IT competence. This study provides a better understanding of the connection between IT competence and firm performance. So companies should focus on shaping customer-oriented culture and training IT competence.

고령자의 전자상거래 이용의도에 영향을 미치는 요인: 고령자 대상 마케팅 전략을 중심으로 (Factors Affecting E-Commerce Usage Intention: Focused on Marketing Strategies for the Elderly)

  • 정지훈;고준;김균수
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권4호
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    • pp.355-378
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    • 2017
  • Purpose As elderly people are increasing rapidly in the world, consumption of elderly people is also increasing. However, there have been only marketing strategies for elder citizens centered on off-line. Therefore, apply marketing strategies to e-commerce suitable for the elderly in the future through online. This research was conducted to propose some marketing strategies relevant to elder people in the e-commerce context. Design/methodology/approach This study, for the preliminary research, firstly implemented the in-depth interviews based on prior studies, through preliminary research and analysis of previous research and then some research questions were set. With the research questions, we conducted a survey for elderly people and empirically validated the research model, testing given hypotheses. Findings Among the seven hypotheses, three hypotheses were supported by data analysis. Based upon the findings of this study, in order to do this, we have established a marketing strategy that utilizes e-commerce for elderly people who have purchasing power according to the principle of market economy.

패션업체의 지속가능한 기업이미지 포지셔닝을 위한 로하스 마케팅 전략 -국내·외 사례분석을 중심으로- (LOHAS Marketing Strategy of Fashion Company for Sustainable Image Positioning -Focus on Domestic and Foreign Case Analysis-)

  • 홍인숙;김유정
    • 한국의류학회지
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    • 제35권9호
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    • pp.1069-1084
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    • 2011
  • This study investigates the main trend of LOHAS, examines and analyzes the LOHAS marketing cases of the fashion industry, and proposes an effective LOHAS marketing strategy for the domestic fashion market. Data were collected from Naver, Google and Daum from 2005 (when LOHAS began to be recognized) to October $31^{st}$ 2010. We searched the research material with keywords related to the research subject (such as eco, green, well being, echo-friendly, LOHAS, sustainable, environmental management, and green management) to conduct a theoretical and exploratory study through qualitative analysis. The data are analyzed with three types such as personal value of eco-friendly fabric, economical value of recycled fabric and re-use or re-form, and social-ethical value of distribution and promotion. The research results show that LOHAS marketing activities focused on personal values and social-ethical values (rather than economical value) and from an eco-friendly management centered on merchandise; in addition, an eco-friendly supply chain management incorporated with a management system were applied. LOHAS marketing strategies at home and abroad revealed some differences in the cases of eco-friendly fabric, recycling, and fair trade.

수도권 소비자의 친환경농산물 소비실태 분석과 소비확대 전략 (Marketing Strategies and Consumption Situations of Environment-Friendly Agricultural Products in the Metropolitan Area)

  • 허승욱;김호
    • 한국유기농업학회지
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    • 제11권4호
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    • pp.15-37
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    • 2003
  • Recently, production-consumption quantity and market size of environment-friendly agricultural products(EFAP) have been increased. Consumers have demanded food safety and nutrition of EFAP, but in the near future they will need many kinds of item, relatively low price and high quality. So producers have to make an effort for down-cost, increasing items and developing technical know-how, which can be attained by producer/region organization. Correlation coefficient between the recognition degree for certification system and purchasing amounts at a time is higher than other ones. Therefore public information works using the TV and newspaper must be promoted all the more about certification system. And if the consumer’s satisfaction level of EFAP purchased gets higher, the quantity demanded will be increased more. And consumer’s trust on EFAP is derived from certification system or close relation between producers and consumers. Thus the most important thing of marketing strategies for EFAP is continuously to focus on explanation and information works on certification system by region in metropolitan area. Also, it necessary to introduce green marketing principles and apply to strategies item type. Namely those need to establish target market segmentation And marketing strategy stages according to the green degrees of market And commodity.

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Attitude Transfer Model in Fashion Co-marketing Alliance: Controlling Product Tangibility/Intangibility

  • Ahn, Sook-Young
    • 패션비즈니스
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    • 제15권3호
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    • pp.142-155
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    • 2011
  • By developing attitude transfer model, this study examined the co-marketing alliance effect between fashion and other industries (i.e., service and product brands) based upon the information integration theory. In addition, it examined the product tangibility/intangibility effects of partner brands by controlling stimuli: two alliance cases of fashion and service brands and two alliance cases of fashion and product brands. A total of 1,037 Korean women aged 20 to 39 were surveyed to compare the prior- and post- attitudes toward fashion/partner brands under four fictitious co-marketing alliance cases. Confirmatory factor analysis (CFA), multi-group CFA, structural equation modeling (SEM) analysis, and multi-group SEM analysis were conducted to test the hypotheses. The results demonstrated that the prior-attitude toward fashion brand partially affected the alliance attitude, and the co-marketing alliance was affected by prior-attitudes partner brands. The result of multi-group SEM analysis supported the significant differences between service and product brands as alliance partners, which might refer to the effect of product tangibility, existing in brand alliance contexts. The alliance evaluation affected the subsequent evaluations on each participating brands. This study empirically provides the conceptual structure of how consumer attitudes toward the participating brands interact with the attitudes toward alliance and offer practical insights. Specifically, upon employing the manipulated co-marketing alliances cases, this study demonstrates the partnering effect according to product tangibility of partner brands.

피부미용실의 관계마케팅요인이 관계 질과 성과에 미치는 영향에 관한 연구 (The Impact of Factors of Relationship Marketing in Skin Care Salons Upon the Quality and Outcomes of Relationship)

  • 이유미;이난희
    • 복식
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    • 제58권9호
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    • pp.151-165
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    • 2008
  • The purpose of this study is to establish theoretical basis for relationship marketing exercised in the esthetic industry and to empirically analyze causal relationship among factors of esthetic relationship marketing, together with quality and the performance of the relationship. With empirical research, this study finds out that such relationship marketing factor as customer orientation, employee' expertise, physical property have an impact on the relationship quality between customers and esthetic salons' service providers. Customer satisfaction and trust increase the relationship between service providers and customers, and this also increases repurchase intention of the customer towards the service providers. These are significant findings in that they illustrate the importance of employee' expertise and customer orientation, and physical property in determining satisfaction and trust. The result of this study shows that service providers can enhance customer satisfaction and trust by utilizing relationship marketing more effectively, and can preserve the current customer basis.

소셜 영상과 컬러 마케팅의 융합을 통한 새로운 소셜 영상 기법 (New Social Video Techniques through The Convergence of a Social Video and Color Marketing)

  • 임승애;최학현
    • 한국컴퓨터정보학회논문지
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    • 제19권2호
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    • pp.117-124
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    • 2014
  • 본 논문에서는 소셜 영상과 컬러 마케팅기법을 결합하여 전략적이고 효과적인 영상 기법을 제안함으로써, 기업의 관점에서 효과적인 마케팅적 효과를 얻는 것을 목표로 한다. 연구 방법으로는 흑백 영상과 컬러 추출된 스톱모션기법의 이미지의 결합 기법을 구현하고 구체적인 프로세스를 분석하는 것을 연구 범위로 삼았다. 기대 효과로는 기업 및 브랜드의 효과적인 소셜 영상 마케팅을 위한 구체적인 영상 구현 및 새로운 영상 기법을 제안함으로써 소셜 영상 마케팅 발전 및 활성화에 기여할 수 있다는 것이다. 이를 통해 기업의 관점에서는 자사의 핵심 메시지를 담은 컬러를 통해 사용자(대중)에게 일관된 이미지를 심어줄 수 있기 때문에 긍정적이고 효과적이다.

생명보험산업에서 보험계약자 특성에 따른 비대면채널 선호 분석 (The preference for direct marketing according to the characteristics of policyholders in the life insurance industry)

  • 정세창
    • Journal of the Korean Data and Information Science Society
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    • 제22권6호
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    • pp.1137-1143
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    • 2011
  • 본 연구의 목적은 비대면채널을 선호하는 고객 유형을 분석하여 비대면채널 전략과 관련된 유용한 시사점을 제공하는데 있다. 본 연구는 기존연구와 달리 보다 객관성을 확보할 수 있는 자료를 이용하였기 때문에 분석결과의 신뢰성이 높다는 차별성을 가지고 있다. 분석방법은 이분형 로지스틱 회귀분석을 사용한다. 연구 결과 남성, 저연령, 위험직종, 수도권, 외국사 고객이 비대면채널을 통계학적으로 유의하게 선호하는 것으로 나타났다. 이러한 결과를 볼 때 비대면채널의 활성화를 위해서는 여성 고객들에게 접근편의성 및 상품 이해도를 높이는 촉진활동이 필요하다. 또한 비대면채널의 수지개선을 위해서는 위험직종에 대한 언더라이팅 강화가 필요하다.

An Analysis on Cases of Fashion Collaboration Strategy

  • Jang, Eun-Young
    • 패션비즈니스
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    • 제10권6호
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    • pp.110-121
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    • 2006
  • The purpose of this study is to analyze the various types and areas of recent collaborations in fashion industry and to find the utility value of collaboration. Seventy seven cases of fashion collaboration marketing strategies were selected from officially announced literature survey and enterprises information around the world. Among the seventy seven cases of fashion collaboration surveyed in this study, collaboration with other fields made up 59.7 percent, collaboration between the same fashion categories made up 40.3 percent. Among the areas of other fields, collaboration with IT(Information Technology) or Motor enterprises were included and made up 36.4 percent. Collaborations with Culture and art world that fashion brands collaborate with world-renowned industrial designer or artist and star entertainers were also included and made up 23.3 percent. Among the areas of the same categories, collaboration of fashion designer and sports or casual brand made up 22.1 percent. Collaborations of home shopping mall and fashion designer made up 18.2 percent. Collaboration cases surveyed in this study were classified according to three types; co-product development, co-branding, and co-marketing. Collaboration for co-product development made up 72.7 percent. Collaboration for co-branding made up 27.3 percent. Collaboration for co-marketing made up 37.7 percent. These collaboration marketing strategies are very efficient to upgrade brand image and cut the marketing cost by creating new target, product, brand, and promotion through successful partnerships. Therefore, much more various types and areas of fashion collaborations should be developed to create something new for future consumers.

항만물류기업의 온라인 비즈니스화를 통한 마케팅 경쟁력과 글로벌 경쟁력 강화 방안 (The Effects of Anticipated Benefits from Introducing e-business Activities by Traditional Shipping and Port Logistics Firms on Their Performance in Marketing Mix and Global Competitiveness)

  • 이준섭
    • 한국산업정보학회논문지
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    • 제12권5호
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    • pp.183-200
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    • 2007
  • 본 연구는 전통적인 오프라인 기업인 항만물류기업이 온라인 영업활동을 도입함으로써 얻을 수 있는 대표적인 기대효익 요인과 마케팅믹스 및 글로벌 경쟁력간의 관계를 분석한다. 대표적인 기대효익 요인으로 신뢰증진, 정보입수, 오프라인 제약 등 세 가지 요인들이 추출되었다. 실증적으로 추출된 이 세 가지의 온-오프라인 시너지 효익요인들이 해당 항만물류기업의 마케팅믹스와 글로벌 경쟁력을 얼마나 향상시키는가를 분석하였다. 구조방정식모형을 이용한 분석 결과, 기대효익 요인들은 해당기업의 마케팅믹스 요인에 유의한 영향을 미치는 것으로 나타났으며, 마케팅믹스 요인은 글로벌 경쟁력에 큰 영향을 미치는 것으로 나타났다. 이러한 결과는 항만물류기업이 글로벌 경쟁력을 증진하기 위한 마케팅믹스 전략을 개발하는데 유용한 방향을 제시하고 있다.

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