• 경영과정보연구
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• 제25권
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• pp.223-242
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• 2008

Today, businesses are under rapidly changing environments that are characterized as stopless competition and uncertainty. Under this circumstance, workers are exposed to much stress that is induced by factors such as lots of job burden, responsibility, role conflicts, role ambiguity, interpersonal conflicts, pressure related to job performance and lots of job-related requests. Unlike workers of other industries, those of distribution business may be more exposed to stress because they serve in unique work conditions. Therefore, distribution workers have an accumulate fatigue of their own, suffering from health problems that are stress-induced. Distribution businesses should positively try to identify factors that fall their workers into stress, making those workers less stressful and preventing their negative job performance. Efforts to reduce workers' stress can not only improve their physical and mental health, but also raise business competitiveness. Thus the purpose of this study is to investigate how much distribution workers' job role, interpersonal relations and job environment are influential to their job stress and thereon determine relations between job stress and job performance.

• The Journal of Asian Finance, Economics and Business
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• 제9권5호
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• pp.541-552
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• 2022

This research examines the effects of organizational learning and network involvement, as well as many contextual factors, on power generation businesses' innovation capability and operational success in Vietnam. This research also aims to attest to the moderating roles of top management support and company age, and firm possession type in the power generation industry. This study applied the exploratory factor analysis (EFA) and PLS-SEM approach for data analysis. In this research, we have tested hypotheses with data collected from 132 top managers and other key personnel from power generation companies in Vietnam. The results also attest to the moderating role of top management support on the two relationships between organizational learning - innovation capability and network involvement - innovation capability. Another important finding is that the company age has a negative impact on operational performance but shows a positive moderating role in the relationship between innovation capability and operational performance. This study highlights the central roles of organizational learning and innovation capability in impacting the organizational performance of power generation companies. These companies play a key role in supporting the development of industries in practice. This research also emphasizes the moderating roles of top management support and company age and possession type in practice.

• 지식경영연구
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• 제20권3호
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• pp.49-71
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• 2019

This study explores the role of knowledge sharing between their social capital and performance in R&D setting. R&D environment is composed of experts from various domains with different backgrounds, such as technologies and experiences. Thus, increasing team social capital and enhancing knowledge sharing are critical for R&D performance. Social capital and Knowledge sharing are classified into two : Social capital and Knowledge sharing within/outside team. A empirical study was conducted at a research institute of large company that leads the advanced research and development of the domestic chemical industry. Data was collected 292 copies out of 500 copies (Response rate 58.4%). The result indicated that both social capital within and outside team had a positive effect on R&D Performance. Social capital within team had a significant impact on knowledge sharing within the team only, and social capital outside team had a significant effect on knowledge sharing outside the team only. Only knowledge sharing outside the team had a positive effect on R&D Performance and the mediating role of knowledge sharing was acquired for social capital outside team and R&D Performance only. From these key findings, this study suggests that, within the team, social capital alone can achieve results, but outside the team, it is necessary that not only social capital but also knowledge sharing are needed in order to achieve results.

• 종양간호연구
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• 제3권1호
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• pp.24-44
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• 2003

The purposes of this study was to identify and propose the expected role of the oncology nurse specialist by embodying role theory to oncology nurse specialist. The subjects of this study were 149 persons in 14 hospitals, who were classified to 4 groups, oncology nurse specialists(ONS) group, head nurses and charge nurses(HN & CN) group in hemato-oncology ward, registered nurses(RN) group in hemato-oncology ward, and hematologists & oncologists(H&O) group. The questionnaire which was consisted of 89 items for role of oncology nurse specialist, was made by researcher with a field study and literature review about role of oncology nurse specialist and verified by matrix delphi technique about content validity and construct validity. The data were collected from October 22, 2002 to November 5, 2002. All 4 groups proposed that ONS should perform an expert practitioner role first of all. But ONS group, RN group and H&O group proposed orderly expert practitioner, educator, researcher, consultant, and administrator & change agent, but HN & CN group did expert practitioner, educator, consultant, researcher, administrator & change agent. Expert practitioner had the most highest necessary degree in all groups and most highest performance degree in ONS group. That was consistent with results that all groups proposed role of expert practitioner at first. 4 items out of 20 items showed the meaningful differences between groups. For role of educator, oncology nurse specialist group proposed necessary degrees over 4.0 point out of 5.0 in all items. 4 items out of 18 items showed the meaningful differences between groups. For role of researcher, 3 nurses groups proposed a high necessary degree, but performance of ONS group was most lowest among 5 roles. 6 items out of 14 items showed the meaningful differences between groups. The role of consultant had high necessary degree in some items related to hematopoietic stem cell transplantation. 2 items out of 17 items showed the meaningful differences between groups. In nursing behaviors of administrator & change agent, those items about enacting principle, cost development and participation of professional academy had a high necessary degree. 4 items out of 18 items showed the meaningful differences between groups. Oncology nurse specialists group performed 5 roles orderly, expert practitioner, consultant, educator, administrator & change agent, researcher. This result was different from expected role of themselves as well as the other groups. There was a different necessary degree between role and embodied nursing behaviors of role. ONS group and RN group proposed orderly educator, researcher, administrator & change agent, expert practitioner, consultant, but the other groups did educator, expert practitioner, researcher, consultant, administrator & change agent. The expected standards of oncology nurse specialist in this study were usually master's degree, total career of 5-7 years, oncology career of 3-5 years and certification. But for the post, qualification and qualification institution, various opinions were suggested. In the conclusion, there was a different necessary degree between role and embodied nursing behaviors of role. All groups proposed expert practitioner at first in abstract role, but educator at first in embodied nursing behaviors of role. So we have to consider this difference carefully in the future research. ONS acted the role of expert practitioner first of all, but we should develope and expand the roles of researcher, and administrator & change agent. We should enact roles by role behaviors induced from mutual agreements in necessary degree and performance degree, and bargain the role behaviors that showed the meaningful differences between groups But, we should consider carefully which group's opinion we have to select. I suggested 36 items out of 89 items, in which ONS proposed necessary degree over 4.0 out of 5.0 and half of them performed as the nursing behaviors of oncology nurse specialist that did not induce role stress. For the future, We should role bargain the role with other groups based on these items.

• 한국산학기술학회논문지
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• 제15권4호
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• pp.2093-2103
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• 2014

본 연구는 국내의 중소업체를 대상으로 하여 ERP 도입요인과 도입성과 간에 공급사 적합성 요인이 미치는 영향에 대한 연구로, 대부분의 국내 기업에서 ERP 패키지를 도입할 경우 외부전문 업체에서 이미 개발한 패키지를 도입하는 경우가 많기 때문에 ERP 패키지의 공급사와의 적합성 요인이 ERP 도입 성과에 조절적인 역할을 하는지를 검증하고자 하였다. 연구 결과, 공급사 적합성 요인은 ERP 도입 요인과 성과 간에 조절적 역할을 하고 있는 것으로 분석되었다. 즉, 공급사 적합성 요인은 최고경영자 지원, 교육/훈련, 사용자 IT 역량, 업무 표준화/공식화 등으로 설정된 4개의 변수들과 내부성과 간에 조절적인 역할을 하는 것으로 분석되었다. 그러나 정보기술 기반구조와 내부성과 간에는 조절적인 역할을 하지 않는 것으로 분석되었다.

• 유통과학연구
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• 제14권5호
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• pp.81-89
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• 2016

Purpose - Prior researches have empirically focused on the effect of management consulting quality and consultant capability on entrepreneurial firms' performance. This study, however, focused on investigating the moderating role of absorptive capacity and resource capability between management consulting and entrepreneurial firms' performance. So, this study investigated the relationship among consulting quality, consultant capability, absorptive capacity, resource capability, and entrepreneurial firms' performance from the resource based view (RBV). Especially, this study focused on the mediating role of absorptive and resource capability in relational structure of entrepreneurial firms' dimensions. Research design, data, and methodology - In this study, research hypotheses and model are established by the prior researches from the fields of strategic management and entrepreneurial behavior. Concretely, H1~H4 are the relationship between consulting (consulting quality, consultant capability) and innovation (absorptive capacity, resource capability); H5 is the relationship between absorptive capacity and resource capability; and H6~H7 are the relationship between innovation (absorptive capacity, resource capability) and management performance. The data was collected 207 copies from entrepreneurial firms in South Korea. These firms were established in January 2014 and maintained by November 2015 in high-tech industry. The questionnaire was consisted of five dimensions; consulting quality, consultant capability, absorptive capacity, resource capability, and management performance. Each dimension measured multi items on a 5-point Likert scale. The hypotheses and research model are analyzed using structural equation modeling (SEM) with AMOS 22. Results - The results of this study are as follows. 1) Consulting quality significantly influenced on the absorptive capacity of entrepreneurial firms. 2) But, consultant capability did not influence on the absorptive capacity of entrepreneurial firms. 3) Consulting quality and consultant capability significantly influenced on the resource capability of entrepreneurial firms. 4) Absorptive capacity significantly influenced on the resource capability of entrepreneurial firms; 5) Absorptive capacity did not significantly influence on the management performance of entrepreneurial firms. 6) Resource capability, however, significantly influenced on the management performance of entrepreneurial firms. By these results, absorptive capacity of entrepreneurial firms had a mediating role partly among consulting quality, consultant capability, and management capability. The resource capability of entrepreneurial firms had a mediating role among consulting quality, consultant capability, and management capability, perfectly. Conclusions - According to this study, the high level of consulting quality and consultant capability may enforce the resource capability of entrepreneurial firms. It means, practically, that external knowledge is a driver for innovation, and then the innovation effects on the management performance of entrepreneurial firms. So, at the initial stage, the management consulting programs are very important to entrepreneurial firms and should be conceived as an essential element. This study may contribute to the advancement of academic in field of new start business, small business, or venture business based on resources, especially the role of absorptive capacity and resource capability between consulting programs and management performance. However, this study has some limitations. They are the measurement of consulting quality's items, cross-sectional research, and the limitation of concept and industry.

• 대한임상검사과학회지
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• 제41권3호
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• pp.140-144
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• 2009

Clinical laboratory testing plays a crucial role in the detection, diagnosis, and treatment of disease. Clinical laboratory scientists evaluate test results, develop and modify procedures, and establish and monitor programs, to ensure the accuracy of tests. It is clear that over the past decade the role of the clinical laboratory scientists has expanded and this process will be continued into the future. The purpose of this study is to clarify the factors influencing the job performance of clinical laboratory scientists and aim to provide the role and duties of clinical laboratory scientists. To examine the frequency of work context and the importance of task, the surveys were conducted on 168 clinical laboratory scientists. The questionnaire items were used 10 score by Likert scale. According to the results of this study, the important factor affecting the job performance was "Analyze laboratory findings to check the accuracy of the results", and the next factors were "Establish and monitor quality assurance programs", "Enter data from analyzer into computer", "Calibrate and maintain equipment". And the factors of "repeating same tasks" and "spend time making repetitive motions" were answered the highest. This study will provide strategies for improving work environment, developing education curriculum and method, and role of clinical laboratory scientists. We must continually upgrade our knowledge, and identify the new trends in technology and science and accept changes.

• Journal of Korea Trade
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• 제23권4호
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• pp.30-57
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• 2019

Purpose - This study analyzes the effect of internationalization represented as exporting on firm performance on the subject of SMEs operating in Masan Free Trade Zone which has shown poor performance recently despite its status as the oldest and largest free trade zone in Korea. We also analyze the effect of firm size on firm performance, and the moderating role of firm size in relation to internationalization and firm performance. Design/methodology - This study uses multiple regression models for unbalanced panel data as the empirical tools for the estimation of the effect that internationalization has on firm performance (ROA or ROS). Our sample consists of 91 manufacturing SMEs among all 110 companies located in Masan Free Trade Zone as of 2017. Findings - The degree of internationalization has a negative impact on firm performance. However, firm size turns out to have a positive effect and play a positive moderating role in the relation to internationalization and firm performance. This seems to be because most tenant companies operating in Masan Free Trade Zone are small firms whose costs of internationalization may exceed the benefits. Empirical results also show that longer CEO tenure has a greater negative effect on firm performance. Originality/value - The originality/value of this paper can be found in 3 aspects. First, we conducted an empirical analysis on the relationship between the internationalization and firm performance of SMEs in a specific region, namely, Masan Free Trade Zone. Second, while most previous studies focused on listed medium companies, most of the sample of this study are small and medium non-listed enterprises. Third, it is witnessed that firm size has a positive moderating effect on the relation between internationalization and firm performance.

• 벤처창업연구
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• 제12권3호
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• pp.87-105
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• 2017

본 연구는 중소기업 경영자 또는 연구책임자를 대상으로 기업가정신과 기업성과 사이에 기술혁신성과 마케팅역량이 미치는 영향을 실증조사 하는데 목적이 있다. 각 변수의 세부요인별로 기존의 연구에서 검증된 설문항목을 발췌하여 검증하였으며 기술혁신을 통해 다양한 성과를 획득하는 기술기반 중소기업이 있는 반면에 기술혁신활동을 했음에도 불구하고 기술혁신에 많은 투자와 기대한 만큼의 성과를 도출하지 못하는 기업들이 있음에 주목하여 연구를 시작하였다. 본 연구는 중소 규모의 신생 기업이나 벤처기업에 마케팅역량 차원과 기술혁신성 차원을 적용하였고, 기술혁신성과 마케팅역량이 기업성과에 미치는 영향을 분석하여 다양하고 전문성 있는 지속적인 성장에 관한 시사점을 제공하고자 하였다. 기업가정신이 만들어내는 기업성과는 독특한 환경과 복잡한 기술마케팅 관계 속에서 기업이 경험해 얻은 자사 기업만의 중요한 자원이므로 이를 마케팅역량이 조절할 것이라는 관점에서 접근하였다. 그 결과 기업가정신 중 혁신성과 진취성은 투자와 특허개발등록을 중심으로 신사업계획과 중장기 발전방향을 세우는 기술성과에 중요한 영향을 미치나 불확실한 환경에서 도전하는 위험감수성은 재무적 성과와 비재무적인 성과에 부정적인 영향을 미친 것으로 나타났다. 또한 기술혁신성의 매개효과가 기업가정신과 기업성과 사이에 완전매개 또는 부분매개역할을 한다는 것이 확인되어 기업가정신이 기술혁신성의 매개효과를 통해 기업성과에 영향을 미치고 있음을 확인하였다. 아울러 마케팅역량의 조절효과 역시 혁신성과 위험감수성이 부분적으로 영향관계를 보여주고 있어 마케팅역량을 이용한 효과적인 마케팅기법을 재고하기 위한 노력과 관심을 가져야 할 것이다.

• Asia pacific journal of information systems
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• 제32권4호
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• pp.707-727
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• 2022

Industrial revolution 4.0 makes business competition more challenging and will impact the instability of the company's financial performance. Dynamic environmental conditions make it difficult for companies to make predictions in making decisions. Investing in information technology (IT) is one way for companies to maintain financial stability and competitive advantage in dynamic competition. Resource-Based Theory (RBT) explains that information technology (IT) is a resource that can create a competitive advantage for the company. This study aims to examine the moderating role of dynamic industrial environments and IT strategic emphasis on the relationship between a lag effect of IT investment and firm's financial performance volatility. Using the data of companies listed on the Indonesia Stock Exchange (IDX) for five years starting from 2013-2017, the method used to estimate the research model's parameters is the generalized method of moments (GMM) approach. The results show that the industrial environment and the emphasis on IT strategy have a role in moderating and strengthening the relationship between the time lag in IT investment in reducing the firm's financial performance volatility.