• 한국보건간호학회지
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• 제29권2호
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• pp.190-202
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• 2015

Purpose: This study was designed to determine visiting nurses' job performance and self confidence by career and number of visiting households. Methods: The subjects were 120 visiting nurses fully in charge of the visiting health care program working in 18 community health care centers, who were checked for 5 domains of visiting nurses' job, 39 tasks of job performance and self confidence. ANOVA test, Scheffe test and Pearson correlation coefficient were used for data analysis. Results: The level of job performance and self confidence indicated highest in understanding of the visiting health care program among 5 domains of visiting nurses' job. The level of job performance and self confidence indicated lowest in community resource connection. When nurses were classified by a career with approximately 5 years of working experience, nurses with a career of more than 5 years were highly significant. Job performance and self confidence were positively correlated. Conclusion: Based on the result of this study, it is recommended that the education program for newly hired nurses should be differentiated from that for visiting nurses with a career in order to improve quality of the visiting nursing program and capacity of residents' health care.

• 한국콘텐츠학회논문지
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• 제16권7호
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• pp.319-336
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• 2016

본 연구는 상사의 진성리더십이 구성원의 직무성과에 미치는 영향 관계를 분석함으로써 진성리더십의 중요성에 대한 시사점을 제시하는데 그 목적이 있다. 특히, 진성리더십과 직무성과 간의 관계에서 구성원의 조직몰입, 조직시민행동이 매개역할을 하는지 실증적으로 검증하였다. 본 연구의 설문조사는 다양한 업종에 종사하는 구성원들을 대상으로 실시하였다. 회수된 설문지 중 총 440부가 분석에 사용되었으며, 통계분석방법은 SPSS/WIN 24.0과 Stata 14.0 통계패키지를 사용하였다. 연구 결과, 상사의 진성리더십은 구성원들의 조직몰입, 조직시민행동, 그리고 직무성과에 정(+)의 영향을 미쳤다. 또한 조직몰입, 조직시민행동은 진성리더십과 조직 구성원의 직무성과 관계에서 매개역할을 하였다. 본 연구 결과가 함의한 바는 구성원의 직무성과를 향상시키기 위해서 상사의 진성리더십을 통한 구성원의 자발적 참여와 협력 행동을 향상시켜야 한다는 결과를 보이고 있다.

• 융합정보논문지
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• 제11권10호
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• pp.230-238
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• 2021

본 연구는 병원 종사자의 워라밸과 직무성과의 관계에서 직무 열의의 매개효과를 파악하고자 하였다. 부산·경남 소재의 병원 종사자를 대상으로 구조화된 설문지를 이용한 자기기입식 설문조사를 통해 수집된 자료를 SPSS 26.0와 Process Macro 프로그램을 사용하여 분석하였다. 분석 결과, 직무성과인 역할 내 성과와 역할 외 성과에 직무 열의가 가장 큰 정(+)의 영향을 미쳤으며, 워라밸은 직무 열의를 높이는 요인으로 검정되었다. 또한, 워라밸이 직무성과에 직접적으로 정(+)의 영향을 미치기도 하였으나, 직무 열의를 매개로 간접적으로 영향을 미치기도 하였다. 특히, 워라밸과 역할 외 성과간의 관계에 있어서 직무 열의는 완전 매개하는 것으로 검정되었다. 조직 차원에서 병원 종사자의 직무성과를 향상시키기 위해서는 직무열의를 높여야 하는데, 그 일환으로 워라밸을 중시하는 조직 문화를 구축하기 위한 노력이 필요함을 의미한다.

• 디지털산업정보학회논문지
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• 제11권3호
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• pp.125-143
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• 2015

As improving the life quality of citizen because of development of Urbanization and Information, civil application service of public institutions has been changed. The government provides a 24-hour civil service of e-government, public institutions operate U-complaints call center to pursue a personalized service to customers. As customer service are diversified, the inconvenience of service is increased. Therefore, public institutions instituted U-complaints call center to solve increased complaints. In early days, public institutions operated simple call center. However, it became intelligent U-complaints call center by SNS. The more increase the importance of agents' contact customer service, the more increase Job Performance considered by Organizational Commitment & Job Satisfaction of call center agents. This study analyzed that applied to Fairness Theory with Organizational Commitment, Job Satisfaction and analyze U-complaints call center agents' role and job performance of public institutions. Proposed a research model applied to job satisfaction with key variables, organizational commitments, job satisfaction. It's expected to impact on job performance of U-complaints call center agents in public institutions. For empirical study of research model, conducted a survey of the U-complaints call center agents of public institutions. 170 samples were collected from the survey and analyze relationship between the factors. Procedural justice, distribution fairness, fairness interaction are significant influence on organizational commitment of parameters by analysis U-complaints call center agents. Procedural justice and fairness of interaction was found not to effect on parameters of job satisfaction. Also, parameter, organizational commitment have significant influence on job satisfaction. However, have no influence on job performance. Therefore, the parameters of job satisfaction have significant influence on job performance. Public institutions should adopt to improve the quality of citizen services through U-complaints call center agents.

• 대한영양사협회학술지
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• 제30권2호
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• pp.95-111
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• 2024

The Smart Hazard Analysis Critical Control Point (HACCP) management system, which integrates information technology (IT) to automate and analyze big data, has been introduced into school food services. This study investigated the job performance, job satisfaction, and job stress of employees in school food services using Smart HACCP. Data were collected via questionnaires from 350 employees in school food services who utilized Smart HACCP and worked in Gyeonggi-do or Incheon. The questionnaire included general information, workplace characteristics, HACCP education status, job performance, and job satisfaction according to the use of Smart HACCP, and general job stress. The responses showed that 92.3% of the participants had received HACCP education in the workplace, and 66.6% understood the content of the education. Among the HACCP process stages, CCP2 (Food Handling and Cooking) and CCP3 (Cooking Completion and Distribution) were the stages at which all participants were using Smart HACCP. CCP3 had the highest percentage (61.4%) of participants who experienced feeling the maximum reduction in their tasks by using Smart HACCP. The Smart HACCP job performance at CCP1 (Inspection) and Smart HACCP job satisfaction were higher in workplaces with 6~10 employees, compared to those with 10≤ employees (both P<0.05). The Smart HACCP job performances at of CP1 (Refrigeration and Freezer Temperature Management) and CP2 (Cleaning and Disinfection of Food Contact Surfaces) were significantly affected by the work area. General job stress was significantly higher in cooks than in cook practitioners, higher in employees with cook certification than in those without it, and higher in employees with work experience (<1 year), compared to those with 5~10 years or 10~15 years' experience. In conclusion, employees' job performance and satisfaction with Smart HACCP need to be enhanced to improve hygiene in school food service. This requires the effective management of their job stress.

• Asia Marketing Journal
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• 제25권2호
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• pp.71-83
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• 2023

Companies are increasingly performing corporate social responsibility (CSR) as part of their strategic plans, but the effect of CSR activities on short-term financial performance is disputed. Researchers have found ambiguous relationships through mediating factors, but few studies have investigated internal stakeholders in this context and the firm characteristics that moderate these relationships. This study uses a competitive mediating model that examines job satisfaction as a mediator in the relationship between CSR and short-term financial performance for Korean companies. For the analysis, data from 195 companies covering 2014 to 2017 were collected and analyzed via panel regression. The findings indicate that CSR activities had a negative effect on short-term financial performance but a positive effect on job satisfaction; however, the larger the firm, the smaller the positive effect of CSR activities. Moreover, job satisfaction positively affects short-term financial performance, and this relationship is stronger in service firms.

• 대한지역사회영양학회지
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• 제5권4호
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• pp.672-682
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• 2000

The purpose of this study was to identify the effect of job characteristics, job performance and organizational commitment on job satisfaction of hospital dietitians. The first survey was carried out on 74 hospital dietitians to determine their demographic characteristics, job characteristics, organizational commitment, and job satisfaction. The second survey was carried out on 47 hospital foodservice dietitians to determine their job performance. Thirty-two percent of the subjects were aged between 26 and 30, and 62.2% had Bachelor's degrees. The dietitians felt most satisfied by their co-workers, followed by the work-itself, supervision, pay, and promotion possibilities. Dietitians who had a higher education were satisfied with pay and supervision. The longer the length of employment, the more the satisfaction with the work-itself and pay, plus the higher the monthly wage the more the satisfaction with the work-itself, pay, supervision, and co-workers. lob satisfaction was high in the group that scored high on autonomy, feedback, task identity, and friendship of in the job characteristic inventory. The job performances of nutrition counseling(r= 0.469, p < 0.01), nutrition education(r= 0.446, p < 0.01) and management of therapeutic diet(r= 0.394, p < 0.01) were positively correlated with job satisfaction. The $R^2$for the multiple regression model was 0.677, indicating that 67.7% of the variance in job satisfaction could be accounted for by feedback, organizational commitment, nutrition counseling performance, and nutrition education performance. In conclusion, the level of job satisfaction for hospital dietitians would appear to improve with increased feedback, organizational commitment, and opportunity for nutrition counseling and nutrition education.

• 한국치위생학회지
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• 제22권5호
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• pp.365-374
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• 2022

Objectives: The purpose of this study was to determine the effects of dental hygienists' grit, job satisfaction, and job commitment on dental hygiene job performance and the mediating effects of job satisfaction and job commitment on the relationship between grit. Methods: From May 25 to June 13, 2022, the researcher collected and analyzed data from 213 dental hygienists working at dental hospitals and clinics. For the data analysis, SPSS Statistics 21.0 was applied to conduct a t-test, one-way ANOVA, Pearson's correlation analysis, and hierarchical regression analysis. Results: Grit was in charge of preventive work (scaling) (3.38±0.56, p<0.05), and the lower the stress (3.39±0.57, p<0.05), the higher the grit. Dental hygiene job performance was higher when they worked in Gwangju, Jeolla-do (3.88±0.50, p<0.01), and dental clinics (3.85±0.53, p<0.01). Job satisfaction (3.45±0.49, p<0.05) and job commitment (3.28±0.56, p<0.05) were high, as they had at least a bachelor's degree. Less job stress was associated with higher job satisfaction (3.71±0.42, p<0.001) and job commitment (3.52±0.65, p<0.001). Job satisfaction and commitment had partial mediating effects on the relationship between dental hygienists' grit and job performance. Conclusions: It is necessary to develop a program that helps improve grit in dental hygienists to strengthen their psychological resources, job satisfaction, and job commitment.

• International Journal of Advanced Culture Technology
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• 제8권2호
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• pp.216-225
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• 2020

The purpose of the youth employment academy is to resolve the occurrence of job miss matches due to college curriculum, which are far from the demand of industrial field. Despite the government's efforts, college students' willingness to get a job has been on the decline recently, making it also important to improve their will to get a job or desire to achieve a job, in addition to delivering expertise to job seekers. Therefore, this study investigated to identify the learning environment characteristics of the youth employment academy and examine which of these factors could improve the performance of job seeking activities by encouraging learning motivation. Therefore, significant implications could be derived through combining the field factors with theory and hypothesis verification.

• 근관절건강학회지
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• 제20권3호
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• pp.235-246
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• 2013

Purpose: This study systematically reviewed the research literature on nurse job satisfaction to suggest directions for further research. Methods: A total of 98 articles published in the journals registered in National Research Foundation of Korea (NRF) from January 2000 to August 2013 were included for the final analysis. Results: The number of published papers related to nurse job satisfaction has increased annually. The most frequently used instrument to measure nurse job satisfaction was 'The Index of Work Satisfaction'developed by Slavitt et al. (1978). 'Personal Perception/Attitude' was the strongest predictor influencing on nurse job satisfaction (41 times, 38.0%). Organizational commitment, turnover intention, nursing performance, job stress, and organizational performance were commonly used as outcome variables related to nurse job satisfaction. Conclusion: Further research is needed to analyze diverse influential factors on nurse job satisfaction. In addition, it is also needed to develop an intervention program which can improve nurse job satisfaction.