• Title/Summary/Keyword: Importance-Performance(IPA)

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A Comparison of the Overall Satisfaction of the Tourist Attractions at the Terelj Tourist Area in Mongolia by Mongolian and Korean Travelers (몽골 테렐지 관광지 관광자원 매력에 관한 몽·한 관광객 만족도 비교 분석)

  • Kim, Dong-Chan;Byambajamts, Nasanjargal
    • Journal of the Korean Institute of Landscape Architecture
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    • v.41 no.6
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    • pp.96-106
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    • 2013
  • The aim of this study was to reveal the advantages and disadvantages of Terelj Mongolian National Park based on the impressions of foreign and domestic travelers, and subsequently suggest supporting ideas to make this tourist attraction more enjoyable for travelers. A statistical program(SPSS 20.0) and an IPA matrix method were used to reveal the impressions of travelers and the results showed the following ideas. First, we made the technical analyses to demonstrate the characteristics of the current natural scenery which travelers want to see and the results indicated that both Korean and Mongolian travelers overall were not satisfied and the Park was not as they had imagined. The second part of the research highlighted the differences between the impressions held by Mongolian and Korean travelers, which showed dissimilarities in cultural resources, food, variety of events, cultural functions and parking, all of which were shown as important criteria in sightseeing. The variations were found in scenes of nature, variety of programs, and food, areas which revealed and were very important in the overall satisfaction of travelers. Third, the IPA method was used for analyze the advantages and disadvantages of Terelj National Park. The Mongolian travelers nominated the width of the road, cleanliness, variety of events and parking are the most essential things to feel satisfied, but Koreans selected safety of travel, accommodation, the width of the road and cleanliness. Finally, we analyzed the feelings of the travelers at the end of their trip. The Mongolian travelers preferred the area resource and environment convenience to feel satisfaction. For Korean travelers, the area resource is the most important when choosing travelling sights. Based on these results, if we take responsibility to protect the beauty of nature, and create a sightseeing place using natural sources, while also making more comfortable accommodations and improving the services, it can be a more unique place than others and lead to greater overall satisfaction for travelers.

A survey on customers' perception of a hygiene grade certification system for restaurants (음식점 위생등급제에 대한 고객 인식도 조사)

  • Heo, So-Jeong;Bae, Hyun-Joo
    • Journal of Nutrition and Health
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    • v.53 no.2
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    • pp.203-214
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    • 2020
  • Purpose: This study investigated customers' perception of a hygiene grade certification system for restaurants and this study also determined way to promote the application of the hygiene grade certification. Methods: A total of 315 customer responses were used for the data analysis. Statistical analyses were conducted using the SPSS program (ver. 23.0) for frequency analysis, χ2-tests, t-tests, analysis of variance, and Importance-Performance Analysis (IPA). Results: The composition of the respondents was 43.8% males and 56.2% females. The 73.3% lived with their families while 26.7% lived alone. Among those surveyed, 84.5% dine out at least once a week and 66.8% dine out during weekends evening. In addition, the most preferred types of restaurants were Korean restaurants (37.5%), delivery restaurants (14.6%), and Western restaurants (8.9%). Information about restaurant was most frequently obtained through Internet searches (54.0%). The average expenditure of eating-out per person was 15,483 Korean won, and the overall satisfaction averaged 3.58 out of 5 points. According to the results of IPA, the restaurant selection attributes that were priorities for improvement were the foods' taste and restroom cleanliness. In addition, 30.5% of respondents recognized the hygiene grade certification system for restaurants. The intention of dining at restaurants with a hygiene grade certification in the future was on average 4.02 out of 5 points. A total of 56.8% of respondents were willing to pay more for a restaurant with a hygiene grade certification. The average percentage of additional price was 6.02%. Conclusion: In order to apply and quickly disseminate the hygiene grade certification system all over the Korea, the study results suggest that relevant policy should be provided by the Korean government for certified restaurants along with the relevant education and promotion of the system to customers.

A Study on the Movement of Street-based Urban Morphology Using Analysis of Integrated Land Use-Transportation (토지이용-교통 통합적 분석을 통한 도로 기반 도시 형태학적 변화에 관한 연구)

  • Joo, Yong-Jin
    • Spatial Information Research
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    • v.19 no.3
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    • pp.63-72
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    • 2011
  • Urban space structure tends to have a significant change in accordance with maintenance of urban infrastructure such as a traffic route. For this reason, quantitative analysis has been needed to establish spatial distribution and location patterns by considering change of both road accessibility and urban infrastructure level, which can have the most pervasive influence in urban development process. Therefore, this paper aims to analyze spatio-temporal urban morphology through considering distribution patterns of road among transportation infrastructures, population, and spatial structure of metropolitan areas, focusing on Seoul where population growth and the size of urban area have been dramatically increased. For this, we firstly developed and constructed time-series GIS database by using satellite images and topographic maps of the last 70 years to analyze variables which affect urban growth and transportation. In particular, we analyzed the transform of the system of the street by Space Syntax which is able to grasp hierarchical spatial structure through visibility of space and spatial cognition in terms of accessibility. What's more, we analyzed and visualized the relationship urban morphology and road according the regions of Seoul through IPA(Importance Performance Analysis). In terms of the integration land-use and transportation, Space Syntax approach is expected to contribute to efficient urban planning through understanding the influence which various transportation phenomena has an effect on urban development patterns.

A Study on the Importances, Usages, and Contributions of IT system between Line and Project base processes (정보시스템의 중요도, 활용도, 기여도에 관한 제조업 현장인식에 관한 연구 - 공정간 차이에 대한 IPA 분석을 중심으로)

  • Hyun, Mincheol;Cho, BooYun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.9
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    • pp.5942-5954
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    • 2015
  • IT system in supply chain management(hereafter, SCM) has been regarded as one of competitive advantage to win over competing supply chain. SCM participants rush to adopt IT system to be agile for changing environment. Companies expect the improvement of the process integration over the supply chain, which enhance the overall SCM performance. IT system has been considered to influence on effective communication over the wall of firm boundaries. But, the profitability or the effectiveness of IT investment are controversial. This study try to reemphasize the importance of IT system considering the differences of processes, and the influences on the collaboration of supply chain participants. We want to know the perception level of functional managers for the importances, usages, and contributions of IT system in manufacturing sector. Also, we compare the different perception for collaborative SCM among supplier, buyer, and employees of buyer, and try to understand the context in which the IT investment acceptance occurs. We collected 297 responses(199 from line process and 98 from project process respectively). Results show that the importances, usages, and contributions of IT system are higher in the line process than in the project process.

Relationship between Maritime Pilot Injury and Nearmiss (항만 도선사 상해사고와 준사고의 관계)

  • Sangwon Park;Byoung Jae Yoon;So-Ra Kim;Young-soo Park
    • Journal of Navigation and Port Research
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    • v.47 no.3
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    • pp.120-127
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    • 2023
  • Maritime pilots are always exposed to unpredictable risks present in the marine environment because they are boarding ships through pilot ladders or accommodation ladders at sea. Since the pilot plays an important role in securing the safety of a ship entering or departing from a port, an injury to the pilot substantially affects the overall safety of the ship. The purpose of this study is to analyze pilot injuries and predict accidents. For this purpose, pilot injury cases are analyzed and potential situations are identified through a survey. Pilot injuries are also predicted. The survey was analyzed using the IPA (Importance-Performance Analysis) methodology, and the binomial distribution and Poisson distribution were used to predict injury trends. As a result of the study, 316.8 nearmiss occurred per pilot injury, and if the current accident management system is maintained, the probability of pilot injury occurring within 3 months is 64.4%. Based on the research results, the need for a management system to prevent pilot injuries and reinforcement of maintenance and installation for pilot ladders was suggested.

A Study on the Strategic Management of the Public R&D Facilities: The Direction of Service Quality Improvement and Managerial Role Reformation (공공 R&D 시설. 장비의 공동 활용 전략에 대한 연구: 사업별 서비스 품질 개선 및 운영주체의 역할 재조정)

  • Yim, Sung-Min;Jung, Uk
    • Journal of Korea Technology Innovation Society
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    • v.12 no.2
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    • pp.388-412
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    • 2009
  • This study analyzed the important factors in service quality for public usage of national R&D facilities and equipments, and, using those factors, performed the importance-performance analysis for several national R&D programs in order to examine what service quality factors should be concentrically improved in each programs. Additionally, the in-depth interview with program managers and R&D facility experts was performed to realize the managerial issues subject to the characteristics of programs regarding the national R&D public facility management. As the results, this study made some political suggestions such as the reformation of promoter's role regarding the formulation of the government policy to support those programs. For example, it is more suitable for colleges as the subject of programs to be invested for self-research purpose rather than public usage, for independent corporation to be centered on the more general and common production fields, and for the government R&D agencies on the leading and special technical fields.

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A Masterpiece Development Strategic System for Small/Medium Business (중소/중견기업 명품육성전략체계 연구)

  • Shin, Wan Seon;Ahn, Sun Eung;Park, Sang Ho;Jeon, Jong Seon;Lee, Ju Hyun;Kim, Yeong Been
    • Journal of Korean Society for Quality Management
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    • v.43 no.2
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    • pp.141-150
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    • 2015
  • Purpose: The purpose of this paper is to motivate small/medium business challenged masterpiece development and to develop masterpiece strategic system. Methods: Each checklists are developed based on WC300 (World Class 300) and MQI (Masterpiece Quality Index). Correlation between the evaluation items about MQI and WC300 is analyzed. MQI is derived associated with main improvement areas of WC300 through IPA (Importance Performance Analysis). Compliance and ranking are analyzed through HOQ (House Of Quality) using masterpiece quality main factor and limiting factor. Strategy establishment base is secured through improvement derivation and correlation analysis between MQI and GQM 4.0(Global Quality Management 4.0). Results: Detail strategy is derived considering work condition about small/medium business's three kinds of industries (machine, electric and electronic). Conclusion: It is necessary to determine the potential capacity of the current domestic small/medium businesses. Small/medium businesses should be given the opportunity to self identify and manage their strengths and improvement.

A Study on Student Satisfaction with Educational Environment, Innovation Configuration, and Intervention Demand of Students in Culinary Practice Education - Focusing on University Students Majoring in Culinary Arts - (조리교육 만족도 및 요구도에 관한 연구 - 4년제 조리전공 대학생들을 중심으로 -)

  • Lee, Jeong-Ae
    • Culinary science and hospitality research
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    • v.19 no.4
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    • pp.77-93
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    • 2013
  • This study examines the university students majoring in culinary arts to survey the recognition levels of culinary arts education for the purpose of searching for a development plan for culinary education. A survey was conducted to 407 students in a cooking and food service program. To achieve the purpose of this study, SPSS 17.0, a statistics program, was used for a descriptive analysis, a frequency analysis, and a factor analysis. In this study, we have developed a device to measure educational service quality which can be applied to the place of higher education, and factors that determine educational service quality are dragged through this device. In addition, this research identifies which statistically significant factors play a part in overall satisfaction and interprets 26 quality attributes using importance-satisfaction transformed index. The interest and necessity of culinary arts education was very high while the performance degree was considered insufficient. In conclusion, if chances are given to display achievement of desire self-directly through increasing practical training, development and application of various programs, operation of open practice classes and curriculum organization reflecting social changes in the education courses, the culinary arts education will be considered to be more vitalized.

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A Study on the Development Directions for the Environmentally Friendly Rural House in Korea (전문가 의식조사에 기초한 환경친화형 농촌주거 개발방향 연구)

  • Cho, Soon-Jae;Park, Chang-Sug;Im, Seung-Bin
    • Journal of Korean Society of Rural Planning
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    • v.6 no.2 s.12
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    • pp.82-93
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    • 2000
  • The concept of sustainable development in rural area, which is focused on both preservation of nature and human's amenity, has been common paradigm. The purpose of this study is to suggest the development directions for the environmentally friendly rural house. The planning items for developing sustainable rural house were selected through literature survey, case study, and their adaptation evaluation. The establishment of principles and the evaluation of planning items were analyzed by a survey to experts. The results are as follows : 1) It is showed that sustainability evaluation of rural village is rated as above the moderate degree, but rural house is rated as 3.4(average score). Especially, there were lowly evaluated the utility, material, structure and inner environment in rural house. 2) It is revealed that 76.7% of planning items are located in both the upper left and upper right hand quadrant of the action grid, which is drawn by the importance-performance analysis(IPA). And any item is not found in the lower right hand quadrant(Possible Overkill). 3) Two basic principles and eight optional principles we identified by analysis of factor and regression. The rural zone is identified as major effective element for applying planning items into the rural house development. So it is desirable to apply the items differently by the rural zone type. 4) In view of sustainable development, it is desirable for rural village to have about 50 houses, and for rural house to have $155{\sim}180$ pyung(坪) as lot size, 30% as ratio of building, and 60% as building volume.

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An Analysis of Elementary School Teachers' Educational Needs on Designing Interactions for Online Mathematics Lessons (온라인 수학 수업에서 상호작용 설계에 대한 초등교사의 교육요구도 분석)

  • Cho, Mi Kyung;Kim, Seyoung
    • Education of Primary School Mathematics
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    • v.25 no.1
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    • pp.19-41
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    • 2022
  • Online classes have become one of the general teaching and learning method in elementary education, and elementary school teachers are essentially required to design and implement online math classes that reflect the characteristics of online environment and the specificity of the subject. The qualitative improvement of online mathematics lessons can start with examining what difficulties teachers actually have in enacting the online lessons, and this study focused on their educational needs by examining the degree to which elementary school teachers perceive and implement in terms of designing online interactions. The result showed that teacher education on Learner-Content Interaction (LC) and Learner-Learner Interaction (LL) was necessary for elementary school teachers designing online mathematics lessons, and the educational needs of detailed items of interactions were confirmed. Furthermore, it was found that there was a difference in educational needs for the types of online interactions according to the career life cycle of elementary school teachers. The instructional design strategies for online interactions in online mathematics lessons and implications for teacher education necessary for elementary school teachers were derived from the result.