• Title/Summary/Keyword: Importance Performance Analysis(IPA)

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Analysis of Task Importance and Task Performance for Medical Insurance Review Nurses' Using the IPA Method (IPA를 활용한 보험심사간호사의 직무 중요도와 수행도의 인식차이)

  • Kim, Nan-Young;Lee, Gyu-Hee;Cho, Kyoung-Won
    • The Korean Journal of Health Service Management
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    • v.11 no.1
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    • pp.43-53
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    • 2017
  • Objectives : In this paper, we proposed a method to comprehensively examine the roles of medical insurance review nurses' by analyses of task importance and task performance. Methods : For the analyses, we used the responsesof 268 nurses who completed a questionnaire for members of the Medical Insurance Review Nurses Association in 2015, and analyzed task importance and task performance using the IPA method and the standard task guide. Results : There were significant differences in task importance and task performance according to task position. In the category of 'Keep up the good work,' 'Calculate benefit standard' was indicated only in administrative positions, and in the category of 'Concentrate here,' 'Manage hospital resources' and 'Process after appeal results' was demonstrated only in general positions. There were differences in the 'Low priority' and 'Possible overkill' categories by task performance according to task position. Conclusions : Our results indicate the necessity of a new education system and task reassignment according to task importance and task performance as perceived by medical insurance review nurses.

Policy Priorities for Promoting Youth Activities with Importance-Performance Analysis (IPA) - Case of Hongseong County - (중요도-만족도 분석(IPA)을 통한 청년활동 정책방안 연구 - 충청남도 홍성군 사례 -)

  • An, Joong-Won;Park, Duk-Byeong
    • Journal of Agricultural Extension & Community Development
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    • v.28 no.1
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    • pp.53-68
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    • 2021
  • This study aimis to identify policy priorities for promoting youth activities through the Importance-Performance Analysis (IPA). IPA is used to identify policy priorities for promoting local youth activities. The IPA tabulated result is presented in a two-dimensional grid to showing for promoting local youth activities, The require concentrate support part is divided into 3 parts. Problem solve supporting at work development of leisure activities programs, leisure activities programs developing and development of leisure-related professionals. And leisure-related professionals developing. The next parts that require continuous management were divided into four parts. The next parts that require continuous management is divided into four parts. Creating rental housing for young people, support for housing expenses supporting, loans supporting, and Holiday guaranteed. Based on the factors that support youth activities that make up the IPA matrix, the implications of revitalizing local youth activities is presented as below. First, ensuring employment of local youth and efforts to create sustainable jobs. Second, continuous efforts to improve the housing conditions of local youth, and third, policy support is needed for local youth to do various leisure activities.

Application of importance-performance analysis to management of urban parks - Case study in the children's Grand park- (중요도-성취도 분석을 이용한 도시분원의 원리방법에 관한 연구 -어린이대공원을 사례로-)

  • 홍성권
    • Journal of the Korean Institute of Landscape Architecture
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    • v.23 no.3
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    • pp.94-105
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    • 1995
  • Purposes of this study were to apply and examine that the importance-performance analysis(IPA) could be a useful park management tool. The IPA is an easily-applied technique developed in marketing field to measure attribute importance and performance. It displays them simultaneously on a 4-quardrant action grid; therefore, park managers can upgrade current services and address marketing strategies for various user segments. The children's grand park was selected as a study are. Two different types of questionaires were utilized for data analyses. They were collected from one respondent by on-site distribution or by mail survey, because attribute importance and performance should be rated before and after visiting a park, respectively. Then, total data was segmented systematically by 2 variables-age and benefit sought. Action grids from order to meet the needs of each segment. Several comments on both data collection methods and segment variables selection were described to improve the IPA in recreation settings for future researches.

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Job Analysis with IPA (Importance-Performance Analysis) based on the Qualification of Occupational Health Managers Working in Manufacturing Work-sites (IPA (Importance-Performance Analysis)를 활용한 제조업 보건관리자의 자격별 직무분석)

  • Yun, Jung-Ah;Kim, Soon-Lae;Jung, Hye-Sun
    • Korean Journal of Occupational Health Nursing
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    • v.22 no.2
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    • pp.159-170
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    • 2013
  • Purpose: To provide the data of health manager education program in order to improve the quality of work-sites health management with qualification based job analysis of health managers (Occupational Health Nursing, Industrial Hygienist, Environmental Engineer). Methods: A descriptive research on 132 health managers using IPA and SPSS/WIN. Results: The overall average of importance of health management job was 8.0 (10 being the maximum score). Nurses had significantly higher score in the level of importance per areas and health management jobs. The overall average of performance of health management job was 6.7 (10 being the maximum score). Nurses had higher score in the area of health management. IPA matrix distributions per health management job area showed the correlations in qualification backgrounds and all of 3 main areas. Conclusion: There was difference in the level of importance and performance on health management jobs based on the qualification backgrounds of health managers. To improve the health of workers, an integrated health management must be provided. And to provide this, it is necessary to offer the additional education to health managers with an institutional complementary plan.

The Status, Importance and Performance of the School Obesity Education in Elementary School (초등학교 비만교육의 실태 및 중요도와 수행도 분석에 관한 연구)

  • Heo, Yoon-Young;Hwang, Jin-Ah
    • Korean Journal of Community Nutrition
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    • v.14 no.1
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    • pp.43-54
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    • 2009
  • The purpose of the study was to investigate the status of the nutritional education program on educational perception, facilities, contents and systems, which were focused on the school obesity education in the elementary school. A five point Likert scale was used to evaluate the importance and performance of each item in four sections of the survey and Importance-Performance Analysis (IPA; gap between importance and performance) matrix analysis was applied to determine improvement priority. The findings from IPA matrix analysis are in the following. The items of the sections to be improved intensively are recognition of parents and in-charge teacher, availability of the education place, preparation of consulting room, preparation of various teaching media, interest of an education program, meal adjustment of overweight children, combination with education and exercise, education for psychological factors, development of scientific and systematic education program and reduction of meal service duty for education. Accordingly, the IPA matrix analysis suggested that an intensive improvement area should be excessively concentrated on for better performance. The regional gap between importance and performance showed significant difference for textbook and diet of overweight children in Kyunggi-Do. There were significant differences for the government perception, dietary habits and food-life education, fast-food education, education for breakfast importance, and education of school meal indication system and method to read food nutrition indication in Chollabuk-Do. As for the age gap between importance and performance, the twenties showed significantly bigger gaps in perception of school dietitians and linking between school meals and diet education. Therefore, more proactive efforts for the education for obesity prevention are necessary to prevent childhood obesity in elementary school and to help children to possess better health throughout their entire lives.

Perceived Importance and Performance of Sex Education between Health Teachers and General Teachers in Middle Schools: Based on the Importance Performance Analysis (IPA) (중학교 보건교사와 일반교사의 성교육 중요도와 수행도: Importance Performance Analysis (IPA) 방법을 이용하여)

  • Yi, Jee Seon;Jung, Hye-Sun
    • Journal of the Korean Society of School Health
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    • v.28 no.1
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    • pp.10-21
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    • 2015
  • Purpose: In this study, the research has been conducted on the health teachers and general teachers who are in charge of sexual education in the middle schools to find out their understanding on the degree of importance and degree of performance on key concept of the sex education and then compare their differences in the recognition of sex education which leads to find out the contents and range of capabilities required for the teachers in charge of sex education. Methods: A descriptive research on 77 health teachers and 71 general teachers using IPA and SPSS/WIN was practiced. Results: The result of research showed that there are significant differences in the annual hours for sex education of their schools, the contents of the sex education which was given in the lecture type lesson, and their performance degree. It was also found the distribution of key concepts by differences in IPA matrix. Conclusion: As there are the differences in the performance degree in sex education between health teachers and general teachers in middle school, more specific education for each of them is needed. And the way to reinforce the key concepts, which are found high in perceived importance degree for both health teachers and general teachers, but low in the performance degree should be considered.

A Study on the Case Management Practice Using Importance-performance Analysis(IPA) (IPA기법을 적용한 사회복지사례관리 직무수행 및 수퍼비전에 관한 연구 - 국가직무능력표준을 중심으로)

  • Park, Eunju
    • The Journal of the Korea Contents Association
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    • v.19 no.1
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    • pp.278-292
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    • 2019
  • The purpose of this study is to provide a suggestion to improve speciality and job performance of social work case management using importance-performance-analysis(IPA). A quantitative research design was used and data were collected from 209 social workers who are in charge of case manager job at Ulsan metropolitan area. Study participants were asked the recognition of importance-job competence and need for supervision-experience of social work case management job description on the NCS(9 competency units, 33 competency units). Descriptive analysis and IPA were performed. This study found the need for intensified job competence of 'building external operating systems' and 'development of resource linkage systems'. Also, it is necessary to provide intensive supervision for 'building an external and internal operating system.' Based on the results, future direction of intensified job performance for socla work case management was discussed.

Using Importance-Performance Analysis to Improve Traffic Information Disseminating Strategies on VMS (IPA를 이용한 VMS 서비스 평가와 정보제공 개선전략)

  • Choi, Keechoo;Choi, Yoon-Hyuk;Oh, Seung Hwoon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.26 no.5D
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    • pp.747-754
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    • 2006
  • Real-time traffic information disseminated through VMS is known to have effects not only on driver to plan a route choice, detour the congestion, and cope with incident, but also on VMS operator to manage the traffic volume indirectly. But, the dissemination of traffic information is operated in the side of provider, not of user. Importance-Performance analysis (IPA) offers a simple, useful method for simultaneously considering both the importance and performance dimensions when evaluating or improving strategy. This technique has been successfully used in a variety of settings to define priorities and guide resource optimization decisions. This study uses IPA to evaluate traffic information strategies through VMS to make resource improvement recommendations. It gained 760 samples by field surveys, which are conducted in Korean Thanksgiving Day, weekday and weekend at the service areas of expressways. The results indicate that the motivations in quadrant I (concentrate here) are dissemination of exactly information and quick transmission, while distance of VMS, most drivers are not satisfied with that is located in quadrant III (low priority).

Evaluation of Urban Roadway Service Quality Using Modified-IPA Technique (변형된 IPA 분석기법을 활용한 도시부 도로 서비스 질 평가)

  • Kim, Tae-Ho;Ko, Joon-Ho;Won, Jai-Mu
    • International Journal of Highway Engineering
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    • v.10 no.2
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    • pp.91-100
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    • 2008
  • The quality of service on urban roadways have been evaluated mainly based on such quantitative measures as travel speed and delay. However, in addition to the quantitative aspects, drivers traveling on urban roadways are subject to be influenced by qualitative measures such as aesthetic aspects of the roadway and other drivers' violation of traffic laws. Based on this notion, this study attempts to identify roadway service quality indices, considering both qualitative and quantitative aspects and evaluate the quality of service using the modified Importance-Performance Analysis (IPA), a technique often applied in the field of marketing. The modified IPA is proposed in this study as a way to evaluate the service quality, reflecting the relative performance between study areas and performance indices. A case study is implemented over the Gangnam and Gangbuk areas in Seoul, resulting in identifying the items needed to be improved for each study area.

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Secondary mathematics teachers' perceptions on assessment (중등학교 수학교사의 평가에 대한 인식 조사)

  • Kwon, Na Young;Oh, Seo Young
    • The Mathematical Education
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    • v.59 no.4
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    • pp.295-312
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    • 2020
  • This study aimed to investigate and compare perceptions of middle and high school mathematics teachers on assessment. For the purpose, we developed and used a survey consisting of two parts(importance/performance on assessment and general opinion on process-based assessment). We gathered data from 188 middle school and 125 high school mathematics teachers in Incheon area. An Importance-Performance Analysis(IPA) method was used for data analysis. As results, middle school mathematics teachers showed higher perception on both importance and performance in almost all area on assessment than high school teachers. In addition, research results based on teaching experience indicated that mathematics teachers having more teaching experience seemed to perceive high importance-high performance and low importance-low performance tasks more than mathematics teachers having less experience. In particular, middle school teachers recognized many low importance-high performance tasks according to their teaching experience. The IPA gave us different results depending on the school size. The larger the school, the more diverse opinions appeared tasks in low importance-high performance. From the general opinion on process-based assessment, the middle school mathematics teachers also seemed to have more positive perspectives and to be more active in assessment than high school mathematics teachers. Finally, we discuss implications for future policy formulation and implementation on process-based assessment.