• Title/Summary/Keyword: IT service

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Enhancing Service Availability in Multi-Access Edge Computing with Deep Q-Learning

  • Lusungu Josh Mwasinga;Syed Muhammad Raza;Duc-Tai Le ;Moonseong Kim ;Hyunseung Choo
    • Journal of Internet Computing and Services
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    • v.24 no.2
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    • pp.1-10
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    • 2023
  • The Multi-access Edge Computing (MEC) paradigm equips network edge telecommunication infrastructure with cloud computing resources. It seeks to transform the edge into an IT services platform for hosting resource-intensive and delay-stringent services for mobile users, thereby significantly enhancing perceived service quality of experience. However, erratic user mobility impedes seamless service continuity as well as satisfying delay-stringent service requirements, especially as users roam farther away from the serving MEC resource, which deteriorates quality of experience. This work proposes a deep reinforcement learning based service mobility management approach for ensuring seamless migration of service instances along user mobility. The proposed approach focuses on the problem of selecting the optimal MEC resource to host services for high mobility users, thereby reducing service migration rejection rate and enhancing service availability. Efficacy of the proposed approach is confirmed through simulation experiments, where results show that on average, the proposed scheme reduces service delay by 8%, task computing time by 36%, and migration rejection rate by more than 90%, when comparing to a baseline scheme.

A Study of Evaluation for Service Quality of Korean Restaurant Customers - The Case of Pork-belly Specialty Restaurant- (한식당 이용고객의 서비스품질 평가에 관한 연구 - 삼겹살 전문점을 중심으로 -)

  • Cho, Yong-Bum;Park, Jong-Hun
    • Journal of the Korean Society of Food Culture
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    • v.20 no.5
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    • pp.538-547
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    • 2005
  • Customer needs in food service industry is not only demanding high quality product(food), but also high quality service. Therefore, how to provide high quality service based on customers expectation, and how to design the service systems by food service industry or restaurants are important task. This study is service quality of Korean restaurant customers, it aims analyzes factors influences service quality of food service industry based on the perception of pork-belly specialty restaurants customers. It is expected that there is significant difference according to gender concerning level of satisfaction in service quality of food service industry as a result of analyzing the level of satisfaction for frequency of eating out relatively to the purpose of eating out, and researching the level of satisfaction for service quality of food service industry after visiting the restaurant. Based on such results, solutions that can cope with social, cultural and economical environment of food service industry are suggested. Selection of food service business, samples, and purpose of eating out, which are limits of this study, needs to be studied continuously in the future after diversifying and segmentation.

A Study on Buffer Control Method of Set-top Box in Interactive Video-on-Demand Service (대화식 주문형 비디오 서비스에서의 셋톱박스 버퍼 제어 방안 연구)

  • 신준호;김용득
    • Proceedings of the IEEK Conference
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    • 1999.11a
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    • pp.1041-1044
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    • 1999
  • This paper propose a solution to resolve data overflow or leakage when a subscriber receive data to service provider. The set-top box can communicate with a service provider and can inform the service provider its data overflow or leakage. When service provider received this control signal, it changes data transmit rate and transmits data with changed rate. The buffer of set-top box is important because incoming data from a service provider are stored by it.

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An Implementation and Performance Analysis of a CORBA Compliant Reflective Memory based Real-Time Communication Service (반영 메모리 기반 코바 실시간 통신 서비스 구현 및 성능 분석)

  • 최영근;정선태
    • 제어로봇시스템학회:학술대회논문집
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    • 2000.10a
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    • pp.32-32
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    • 2000
  • We present CReMeS, a CORBA-compliant design and implementation of a new real-time communication service. It provide for of a new real-time communication service. It provide for efficient, predictable, and scalable communication between information producers and consumers. Experimental results demonstrate that CReMeS can achieve better performance, predictability and scalability than a Real-Time implementaion of the CORBA Event Service.

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A Study on the Intelligent Railway Operation Information Architecture (지능형 철도운영 정보체계 구축 연구)

  • Kim, Young-Hoon;Hong, Soon-Heum
    • Proceedings of the KSR Conference
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    • 2006.11b
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    • pp.1562-1566
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    • 2006
  • The intelligent railway operation information architecture is to provide the railway passengers with the intermodal transportation information service. The purpose of the information architecture is to suggest the information service architecture of the intermodal transportation structurally. First, the architect procedure is to analysis the user requirements and according to these requirements, is to make the description of service requirements. Then secondly, it decides the service items and based of these items, it is to construction of service architecture. Finally, service package provide an accessible, deployment oriented perspective to intelligent railway operation information architecture

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Improved Web Service Publishing Method (웹 서비스 등록 절차의 개선 방안)

  • Choi, Yue-Soon;Shin, Hyun-Cheol;Park, Jong-Goo
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.9 no.1
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    • pp.1-7
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    • 2005
  • In present web service structure, the service begins when supplier register the information of its service to UDDI(Universal Description Discovery and Integration). When user searches service directory in UDDI, the position of service is transmitted to it. And then, user requests WSDL(Web Service Description Language) to the supplier. When WSDL is delivered to user, user requests the service according to WSDL. This thesis simplifies this web service process. This makes WSDL owned by supplier stored to WSDLBASE when supplier register its service. Also this makes it possible that user search the service and receives WSDL.

Optimal Service Contract Policies for Outsourcing Maintenance Service of Assets to the Service Providers

  • Rahman, Anisur;Chattopadhyay, Gopinath
    • International Journal of Reliability and Applications
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    • v.8 no.2
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    • pp.183-197
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    • 2007
  • There is a growing trend for asset intensive industries to outsource maintenance services of their complex assets since outsourcing through service contract reduces upfront investments in infrastructure, expertise and specialised maintenance facilities. Estimation of costs for such contracts is complex and it is important to the user and the service providers for economic variability. The service provider's profit is influenced by many factors such as the terms of the contract, reliability of asset, and the servicing strategies, costs of resources needed to carryout maintenance. There is a need to develop mathematical models for understanding future costs to build it into the contract price. Three policies for service contracts are proposed in this paper considering the concepts of outsourcing maintenance service of assets to the service providers. Conceptual models are developed for estimating servicing costs of outsourcing through service contracts by considering time dependent failure mode.

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A Study on Satisfaction of School Food Service Using Environment-friendly Agricultural Products (친환경농산물을 활용한 학교급식 만족도 조사)

  • Han, Byeol;Kim, Ho;Yang, Sung-Bum
    • Korean Journal of Organic Agriculture
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    • v.26 no.4
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    • pp.559-570
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    • 2018
  • The objective of this study is to investigate the satisfaction and the perception of school food service using environmental-friendly agricultural product of elementary, middle and high school students and parents. We surveyed related to satisfaction of school food service, perception of environmental-friendly agricultural product and perception of school food service using environmental-friendly agricultural product. As a result, the majority of students and parents want to expand the school food service using environmental-friendly agricultural product. Also It was analyzed that the use of environmental-friendly agricultural products would increase school food service satisfaction. In other words, the using environmental-friendly products in school food service experience positive effects thorough school food service, it will give a positive effect on the satisfaction of school food service. As a results of this study contribute to making policy about expansion school food service.

Metro Telecommunication Basis Facilities Standardization and Functional Improvement Research (도시철도 구내정보통신 기반설비 표준화 및 기능 향상방안)

  • Kim Moon-Tae;Yoon In-Young
    • Proceedings of the KSR Conference
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    • 2005.11a
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    • pp.964-968
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    • 2005
  • The standardization of information communication is doing a Internal each other connection and each other characteristic stability operation security in objective. From the low-speed network of the subway operation beginning currently it changes with the superhigh speed digital information transmission communication service environment which is a quality service, the hazard which plans the quality improvement of the efficient communication service use which hits to here and passenger service the standardization of the technical standard which stands and the improvement which hits to an engineering standard and facility must come to accomplish. The facility which existing is been old or the enclosure communication equipments which are insufficient. it improves, establishment itexpands efficiently, like this facilities it is stabilized and it is economic and rationally use maintenance it manages with the plan for the inside and outside of the country information communication relation technical standard and engineering standard service feature improvement and future expandability and economical efficiency, the possibility of having a pliability in order to be, rational technical standard and standard it takes a triangular position, efficient characteristic security of information communication service there is a place objective which promises the rational development of course city railroad communication system with character. Function improvement of enclosure communication base equipment, against an improvement and standardization plan it described trom the prosecution which it sees.

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A Study of Holism based Service Experience Analysis System

  • Kim, Sung-Su;Lee, Eun-Jong
    • Journal of the Ergonomics Society of Korea
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    • v.31 no.1
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    • pp.49-61
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    • 2012
  • Objective: The aim of this study is to offer a holism based Service Experience Analysis System(HSEAS) for service design. Background: Customer experience has been focused in a lot of service area. But it is difficult to understand the customer's needs and their experiences because it's so complex and uncertain. Thus it needs holistic approach that means it's difficult to explain general character merely through the understanding of small parts that composes an object and it must be analyzed within the overall context. Method: Accordingly, the thesis paper proposes the Service Experience Analysis System that satisfies the four following needs. (1) Need of solid Experience Framework in which the special quality of the service experience is considered, (2) need of support for the semantic cohesion between different kinds of data, (3) need of support for the management and search of vast data, and (4) need of building the knowledge base system for collaborative research. Results: HSEAS combines the short information in the customers' words and behaviors or situations and circumstances and provides a place of analysis where the context of the general experience can be read and allows concrete understanding of the actual state and factor of the problem as a Combined Data Analysis Tool. Conclusion: HSEAS becomes the center of information management, analysis and connection and it provides a free collaboration place where physical condition has no relations to as a knowledge base system based on network. Application: It is expected that length and width will be added to the analysis and assistance for effectively accumulating information will be provided in the area of diverse service.