• Title/Summary/Keyword: IT Success Factor

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A Study on Critical Success Factors in Implementing Military Hospital Information Systems (군 병원정보시스템 구현의 중요성공요인 분석 연구)

  • Kim, Jun-Woo;Kim, Seoung-Ki;Jeon, Dong-Jin
    • Asia pacific journal of information systems
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    • v.15 no.1
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    • pp.81-113
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    • 2005
  • IT has affected the hospital management via information systems and multimedia systems such as hospital information systems(HIS) and Order Communication System(OCS). A large number of researches have been done on the topic of success factors of information systems implementation, but a few on the topics of hospital information systems. Thus in this study, the success factors of the military hospital information systems implementation was analysed. To this end, a number of previous researches were reviewed and about 71 items of success factors were deduced. For doing empirical analysis, a questionnaire with 71 items was prepared and sent to proper organizations. The statistical analysis such as factor analysis was applied to about 400 of them returned. The six success factors and 20 sub success factors were resulted from factor analysis. The six success factors include systems management factor, technology and organization factor, the efficiency of IT department factor, technology application factor, outsourcing factor and environment factors. This study finds the outsourcing and environment factors are very important factors as much as other success factors which previously were mentioned.

An Analysis on Success Factor of CRM Implementation Using AHP Technique (AHP 기법을 이용한 CRM 도입의 성공요인분석)

  • Sin Taek-Su;Ham Jun-Seok;Hwang Jae-Hun
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2004.10a
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    • pp.463-466
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    • 2004
  • This paper suggests the evaluation method of success factors of CRM implementation using AHP technique, and presents why firms implement CRM, how it could be successfully implemented, and what is the most important factor. For the purpose, this study applies the method to department stores' industry. AHP structure consists of three steps to determine CRM's key success factors. First of all, strengthening loyalty of customers, improvement of service quality, upgrade of intelligence system and advancement of management process are selected as superordinate object (i.e. CRM-implementation goal). The next project factor, technology/data factor and organizational factor were decided as success factor of CRM-implementation. Subordinate criteria of project factor consist of 11 criteria. The experimental results of this study show that department stores think advancement of management process and improvement of service quality as most important purposes for CRM implementation. The results also indicate that among the subordinate success factors, accuracy of customer information, conversion to customer-oriented business model, practical use of experienced consultant, and establishing IT infrastructure for CRM are evaluated as most important success factors for CRM implementation.

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Factors Affecting the Success of IT Service Venture Firms (IT서비스 벤처기업 성공에 영향을 미치는 요인)

  • An, Won Young;Oh, Jay In
    • Journal of Information Technology Services
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    • v.16 no.4
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    • pp.47-64
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    • 2017
  • Three years after establishment, companies are said to face a period of risk called the "valley of death." To start a venture company and make it sustainable, the chance of failure must be minimized. According to an in-depth assessment report on special taxation in 2015, the one-year survival rate of Korean companies was about 60 percent and the five-year survival rate about 30%. These rates are low compared to those of major OECD member countries. Worse, such rates in Korea are decreasing year by year. The purpose of this study is to classify the success factors behind venture companies into human capital, social capital and financial capital, and verify through empirical analysis the factors influencing the success of venture companies based on the mediating roles of capability of the startup team and that for innovation. To find the success factors behind venture companies, this study first examined the theories derived from previous studies. SPSS 21 was used as the study method, while descriptive statistics, exploratory factor analysis and CMB test were conducted. In addition, SmartPLS 2 was used for confirmatory factor analysis, hypothesis test, mediation effect. The results of this study can help efforts toward job creation and economic revitalization pursued by the creative economy policy of the incumbent Korean administration. They can also be used as the cornerstone for venture companies in their pursuit of success.

The Relationship between IT Capability and the Key Success Factors for New Product Competitive Advantages (정보기술 역량과 신제품 성공 요인간의 관계)

  • Jung, Seung-Min
    • Journal of Information Technology Applications and Management
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    • v.17 no.2
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    • pp.91-109
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    • 2010
  • The success of new product is a key factor for getting competitive advantages. Marketing research has been investigating marketing capability, manufacturing technical capability, cross-functional integration, market knowledge competence, and competitive environment as the key success factors of new product advantage. Recently, the role of IT capability in enhancing new product advantage is assumed in the literature. However, the empirical studies on the role of IT capability are lacking. The purpose of this study is to identify the effects of IT capability on new product competitive advantages and the relationship between IT capability and the key success factors for new product advantage. Conducting an empirical field study, the IT capability is shown to have a direct effect on new product competitive advantages, and to be also the key success factor to make up for marketing capability and manufacturing technical capability. This study develops a conceptual model on the role of IT capability in enhancing new product competitive advantages by integrating marketing research and IS research.

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Partnership's Affect on Success of IT-Outsourcing (파트너십이 IT 아웃소싱의 성과에 미치는 영향)

  • Yeon, Keyong-Hwa
    • The Journal of the Korea Contents Association
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    • v.7 no.7
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    • pp.171-178
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    • 2007
  • In this paper the Partnership's Influence on the Success of IT-Outsourcing is studied. Especially the role of "Partnership" as Intermediate is mainly researched. As the result we can see the fact that the economic factor does not affect the Partnership and the success of IT-Outsourcing, because the IT-Outsourcing can cause sometimes the increase of the cost. On the other hand strategic factor and technical factor affect directly the Success of IT-Outsourcing. This means that the Success of IT-Outsourcing depends on the close cooperation between customer and service provider, rather than on the following the contents of the Service Level Agreement(SLA). In consequences the Partnership based on the steady and fluent communication and the feeling of sharing the risk and benefit between two parties is the key factor for the Success of IT-Outsourcing.

Value Structure Model of the Success Factor of ITO Transition (ITO 이행단계 성공요인에 대한 가치체계모형 연구)

  • Cha, Hwan-Ju;Kim, Ja-Hee
    • Journal of the Korean Operations Research and Management Science Society
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    • v.41 no.1
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    • pp.21-39
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    • 2016
  • Although the demand for IT outsourcing (ITO) has increased recently because of the recent recession, concerns about business discontinuity in the transition phase cause companies to hesitate to adopt ITO. Therefore, a guideline to improve the prospects is needed. However, studies on the success factors of the transition phase in ITO are lacking. In this study, we develop an expert hierarchical value map (HVM) of the success of the transition phase in ITO by using cognition scientific methodologies. We empirically verify how success factors affect the success of the transition phase. Specifically, we derive an HVM of main stakeholders by using in-depth interviews and approaches, such as repertory grid technique (RGT) and laddering, based on means-end chain theory. We validate the success factors empirically through a bipolar analysis of RGT. Finally, we determine the most important cluster of success factors through cluster analysis.

An empirical study on the factors affecting the participation of B2B e-marketplace: from a perspective of buyers and sellers. (B2B e-marketplace의 참여도에 영향을 미치는 요인에 관한 연구 - 구매자와 공급자의 측면에서-*)

  • 김상수;강영구
    • Journal of Information Technology Applications and Management
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    • v.9 no.4
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    • pp.179-204
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    • 2002
  • The purpose of this study is to empirically Investigate the critical success factors affecting the participation of B2B e-marketplace from a perspective of buyers and sellers. The research model presented in this study suggests that the success of B2B e-marketplace depends on the degree of participation of buyers and sellers. It is hypothesized that the participation of buyers and sellers is related with several contextual factors. The contextual factors included: (a) industry and market factor; (b) Internal environment factor; (c) product factor; (d) Inter-organizational factor; and (e) B2B e-marketplace system and strategy factor. An analysis of data from 31 buyer firms and 31 seller firms reveals that those five factors have a significant effect on the participation and success of B2B e-marketplace. The implications of the study are discussed and further research directions are proposed.

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A study on the success factors of ICT Convergence type-specific start-up enterprise - mainly the case study - (ICT융합 유형별 스타트업 기업의 성공요인에 관한 연구 -사례연구를 중심으로-)

  • Lee, Seo Han;Noh, Seung Hoon
    • Journal of Digital Convergence
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    • v.12 no.12
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    • pp.203-215
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    • 2014
  • Although many studies about start-up existed, It is almost never shown study about ICT convergence start-up enterprise. This study tries to analyze success factor to start-up enterprise in rapidly growing ICT convergence area. Based on 10 entrepreneurial success cases, We figure out the total 29 units success factors utilizing ERIS model. We classify ICT commercialization with 4 types which are software-R&D centric, software marketing centric, software plus hardware R&D centric, software plus hardware marketing centric. Among success factors the most success factor is related entrepreneur;s ability and include major and professional knowledge about ICT's filed, insight through sensitivity about technical paradigm etc. It was derived the success factors indicated in the course of commercialization of ICT Covergence Unlike other forms of the existing start-up entrepreneurs and contributed to typified in four forms startups for ICT Covergence start-up entrepreneurs.

The Study on the Effect of Interfirm Collaboration On Logistics Performance in Supply Chain -Focusing on the Steel Pipe Industry- (공급사슬에서의 기업 간 협력이 물류성과에 미치는 영향에 관한 연구)

  • Choi, Soo-Hyung;Choi, Jin-Hyeug
    • Management & Information Systems Review
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    • v.30 no.4
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    • pp.229-251
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    • 2011
  • This paper will discuss the significance of cooperation between supply chain companies and its components. In addition, it will analyze how this effects the outcome in distribution focusing on companies in the steel pipe industry. In sum, theory 1 was chosen since as a result of hierarchical regression analysis communication, IT, partnership, and success monitoring, which are all components of the supply chain cooperation, are proven to affect the absolute distribution success positively. According to the standardized beta coefficient the most important factor for distribution success is communication, followed by IT, partnership and lastly success monitoring. Moreover, according to theory 2, communication, IT, partnership and success monitoring all affect relative distribution success positively. Most important factors are communication, IT, partnership, success monitoring. Thus, since the most crucial factor in deciding both the absolute and relative distribution success is communication, steel pipe companies are advised to execute strategic use.

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A Study on the Frequency of the Enterprise Informatization Variables : Focused on SER-M Framework (기업 정보화 요인 변수의 연구 빈도에 관한 연구 : SER-M Framework을 중심으로)

  • Choi, Hae-Lyong;Gu, Ja-Won
    • Journal of Information Technology Services
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    • v.15 no.2
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    • pp.125-155
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    • 2016
  • By reclassifying and reinterpreting the factor variables that were used in precedent studies on company informatization by research theme and perspective on them success factor, the present study tried to examine how different the factor variables are in frequency of use and by period, and how importantly they were considered by research theme and perspective on its success factor, combining them with the studies done on mechanism point of view. The key findings of this study are as follows. First, it was found that the frequency of using mechanism variables, which are reclassified based on SER-M perspective, has gradually increased since 1990s. While the frequency of using resource factors sharply increased in 1990s, it decreased from 2000s. It indicates that more studies were conducted of mechanism factors other than resource factors from the early 2000s. Second, when looking at those variables reclassified by research them, it was found that such theme as decision maker, environment, and resource factors were more used than other research themes in the studies on the measuring factors of informatization. Mechanism factors turned out most used among overall research themes. In particular, they were more frequently used in studies related to the performance of informatization. This result evidences that mechanism-related variables are more importantly considered in the studies than other factors. This study produces a practical implication: what factors companies have to manage and secure intensively to attain successful informatization. In addition, this study helps companies seeking informatization understand and take advantage of SER-M factors on the basis of knowledge in the transitional process of the factor variables used in studies by period. It is expected that CIO can use the key findings of this study in monitoring the factors by the stage of informatization.