• 산업경영시스템학회지
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• 제22권50호
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• pp.341-349
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• 1999

Ever since the ISO (International Organization for Standardization) established the ISO 9000 Family standard in 1987, many countries have selected this as their national standard and have provided support for its implementation and conducted assessment activities on the results of its implementation. Likewise, certification assessment was first begun in Korea in 1994, with the result that over 7,600 certificates have been issued to domestic enterprises during the past 5 years or so. This is significant not only in the remarkable growth rate in terms of quantity but also in the fact that it has made possible the establishment of a quality system that meets international standards among Korean enterprises. In this article, it will briefly introduce the establishment and certification of the ISO quality system for those organizations that are complying with the quality system as a part of the process of strengthening their quality competitiveness. For those organizations that have already established the quality system and implemented it for years, we will show the direction for continuous quality improvement in order for these organizations not only to fulfill the requirements but to maintain the superiority of the quality system and their management quality. In addition, it will show what preparations are necessary for organizations and certification bodies in order to expand a manufacturing process-oriented quality system to one that is geared to the total management quality.

• 품질경영학회지
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• 제38권1호
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• pp.101-107
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• 2010

In 2008, a review was made to analyze the effect of the certification of ISO 9001 quality management system in the almost same methods used for a similar review in 2001. Based on the two reviews, this research is to compare and contrast the changes made in between. The results show that the overall satisfaction for the certification has increased over 7 years, along with other beneficial changes, such as decreased cost and increased productivity. However, there has been no significant change in the establishment of the quality management system and in the level of customer satisfaction. ISO 9001 quality management system construction appears which effects variously on the all enterprises management, therefore this is very important strategy for preparing the keen enterprises competition.

• 산업경영시스템학회지
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• 제38권4호
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• pp.1-10
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• 2015

ISO 9001, quality management system, is widely known as advancing internal efficiency and productivity in various industry. As a result, the number of companies that have adopted ISO 9001's certification have been increasing continuously year by year since ISO 9000' family standard was published in 1987s. This fact shows that a lot of businesses are trying to get the accreditation for improving the competitiveness of quality. The purpose of this study is to present that ISO 9001's certification motives affect to the requirement's implementation and show that the execution of requirements influences on management performance in the small manufacturer. In order to carry out this research, we obtained 96 survey sheets and inspected twenty assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the factors of certification motive influence on the requirement's implementation except resources management. Second, the two elements of ISO 9001 requirement, resources management and product realization, have an important effect on the operational performance and financial performance considerably in the companies that choose the internal motive. Finally, the two requisites of ISO 9001 requirement, resources management and measurement, analysis and improvement, affect to the operational performance and financial performance significantly in the businesses that select the external motive. Based on the results, the companies that choose the internal motive have a good performance to execute the ISO 9001 requirements. Also, to implement the requirements of ISO 9001 is helpful for the companies to produce the operational and financial performance.

• 산업경영시스템학회지
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• 제21권45호
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• pp.215-224
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• 1998

Nowadays most companies are required to acquire the quality assurance system from domestic or foreign Certification Institute. However, There are many problems in interpreting the requirements and procedures. This study presents an effective operation scheme by addressing the inherent limits of the system, potential problems in operation, relationship with internal standardization of the company, and the functions of Quality Management that lack or are not considered enough in the ISO 9000 series.

• 품질경영학회지
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• 제31권2호
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• pp.69-81
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• 2003

TQM which has been applied to the industry area is widely accepted to the non-for-profit area and public sector. Especially educational institution including university and college has adopted TQM as a competitive weapon in several developed countries such as United States and United Kingdom. But there is no interest in the Korean educational area except for several colleges which have got ISO 9000 certification. In this study, we analyzed several best-practiced foreign colleges which have applied TQM to improve their competitiveness. Also, we tried to explore the applicability of TQM to the Korean educational area by developing TQM model for 'S' college.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2014년도 추계학술대회
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• pp.875-877
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• 2014

우리나라의 기업들은 급속한 기술 발전에 따라 단순히 제품을 많이 생산하는 것이 아니라 고객의 만족도를 충족시키기 위해서 제품의 품질을 높이는 쪽으로 목표가 변화하고 있다. 하지만, 이러한 변화를 충족시키기 위한 품질보증에 관한 국제표준을 준수하거나 인증을 받으려고 하는 기업은 늘어나고 있으나, 단순 외부 검증 및 위탁을 통한 작업만 일시적으로 수행되는 문제가 있다. 본 논문에서는 이러한 문제들을 해결하기 위해서 품질관련 국제표준 ISO9000과 조직에 관한 연구를 수행하여 기업의 품질을 보증하기 위한 조직의 구성과 역할 등에 대한 내용을 제시하였다.

• 품질경영학회지
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• 제33권2호
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• pp.1-12
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• 2005

An extensive literature review has been made in this paper to build the evaluation hierarchy structure for the certification of electronic commerce services. In building the evaluation hierarchy structure, major candidate evaluation factors are selected by bench marking the various certification practices, including the Malcolm Baldrige award, ISO9000, and BSC(balanced scorecard) techniques. This paper deployed principal component analysis and factor analysis techniques to develop a statistically solid and systematic evaluation model. The final evaluation model, as presented in this paper as a model for the certification of electronic commerce services, produces a numeric score on the 100% scale, which can be served as a metric for the certification decision. The AHP technique was used in converting the various qualitative and quantitative evaluation values into a single measure for the certification decision.

• 정보기술응용연구
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• 제3권4호
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• pp.119-134
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• 2001

소프트웨어 제품의 품질을 높이는데는 소프트웨어 개발프로세스 중심과 제품 중심의 2가지 접근방법이 있다 CMM, ISO 9000 패밀리나 ISO/IEC 12207, SPICE 등이 프로세스의 인증을 통해서 소프트웨어 품질을 향상시키려는 시도라고 할 수 있다. 그렇지만 ‘좋은’ 프로세스만으로는 ‘좋은’ 제품의 품질을 보장하기가 어렵다. 최근 독립적인 제3자에 의한 소프트웨어 제품의 품질을 평가하기 위한 필요가 점점 증가하고 있다. 본 연구에서는 소프트웨어 제품의 품질을 평가하는데 SQC 기법을 응용하여 평가프로세스의 효율을 기하고 평가결과의 객관성을 확보하는 방안을 다룬다. 랜덤추출법에 의한 테스트 케이스를 선정하는 방법을 소개하고 소프트웨어 제품의 품질에 대한 적합성 기준을 선정하는 방안을 제시한다.

• 품질경영학회지
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• 제23권4호
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• pp.180-189
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• 1995

Today, as globalization continues and international trading blocks are formed, world markets are intensely competitive and abound in product variety, volume, complexity and environmental management. Specifically, green consumer's needs and expectations are changing and diversifying, resulting in a changed global environment for industry. Due to these changes, domestic companies are striving to achieve the Environmental Management System (ISO 14000) certification. This is considered a basis step in meeting the guiding principle and practice of ISO/TC 207/SC 3 resolution. In this paper, we will present three type(I, II, III) of Environmental Labelling programs to build a model for environmental management system by analysing practitioner and stakeholder. After companies establish an ISO 9000 quality system these companies should focus on improve toward their own Environmental Labelling program and continue to build ISO 14000.

• 품질경영학회지
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• 제24권1호
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• pp.110-125
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• 1996

Since 1975, Korean defence quality system has been operated by adopting defence specifications, 0050-0015, 0050-0029 and 0050-0030, which were based on the American specifications, MIL-Q-9858, MIL-Q-45208 and MIL-STD-45662. The trend that the ISO certification is intensively required for the international trade, and the need for modernization of the Korean military forces, however, provide motivation to revise the defence quality system. In this study, an improved defence quality system has been proposed by the comparison study among the requirements prescribed in ISO 9000, AQAP 100 series, MIL-Q-9858.