A Study on Total Quality Management Implementation for 'S’College

대학에서의 TQM 추진에 관한 연구 -S 대학의 사례를 중심으로 -

  • Published : 2003.06.01

Abstract

TQM which has been applied to the industry area is widely accepted to the non-for-profit area and public sector. Especially educational institution including university and college has adopted TQM as a competitive weapon in several developed countries such as United States and United Kingdom. But there is no interest in the Korean educational area except for several colleges which have got ISO 9000 certification. In this study, we analyzed several best-practiced foreign colleges which have applied TQM to improve their competitiveness. Also, we tried to explore the applicability of TQM to the Korean educational area by developing TQM model for 'S' college.

Keywords

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