• 제목/요약/키워드: IS Satisfaction

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구조방정식모델을 이용한 직무만족도 평가모형 개발 (Development of Job Satisfaction Measurement Model Using Structural Equation Model)

  • 전영호
    • 품질경영학회지
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    • 제39권1호
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    • pp.90-97
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    • 2011
  • The purpose of this study is to analyze various factors comprising a job satisfaction; determine possible factors that affects job satisfaction. Job satisfaction model is designed to evaluate major factors, such as job stress and strength, and to assess relationship between these factors. Partial least squares algorithm is used to develop a job satisfaction measurement model. To evaluate validity of developed model, survey data of health insurance review and assessment service is to applied.

중년기 남성의 가족 및 직업관련 변인과 생활만족도의 관계 (The relationships between Middle-Aged Men's Family and Work related variables and satisfaction)

  • 이은아
    • 한국생활과학회지
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    • 제16권3호
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    • pp.547-562
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    • 2007
  • The purpose of this study was to investigate the relationships of middle-aged men's family and work related variables and satisfaction. Based on the results of the study, the following was concluded ; First, there were significant differences in men's satisfaction across education level, economic variables, and occupation. Second, family related variables, work related variables, and work-family conflict were significantly correlated with satisfaction. In reference to family related variable, satisfaction was higher when marital satisfaction is good, parental stress, adult caring burden, and work-family conflict are lower. In reference to work related variables, satisfaction is higher when job stress is lower, job security is lower, and colleague relationship is good. Third, family related variables, work related variables, and work-family conflict were significantly correlated with mutually one another. Specifically, parental stress is correlated with work related variables. A higher correction was reported between work-family conflict and job stress. Finally, results of multiple regression analysis showed that these variable influenced middle-aged men's satisfaction. Moreover, the degree of explanation for satisfaction increased more, when family and work related variables, and work-family conflict add in individual character variables.

The Impact of Property Management Services on Tenants' Satisfaction with Industrial Buildings

  • Seetharaman, Arumugam;Saravanan, A.S.;Patwa, Nitin;Bey, Jiann Ming
    • The Journal of Asian Finance, Economics and Business
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    • 제4권3호
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    • pp.57-73
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    • 2017
  • In the current competitive marketplace of real estate business, tenant satisfaction measurement is one of the important indicators to monitor competitiveness in industrial property development. It has become an industry standard to measure tenant satisfaction, commonly called customer satisfaction. Customer satisfaction has become the widely used metric to manage customer loyalty (Keiningham, Gupta, Aksoy, & Buoye, 2014). The aim of this research is to determine the impact of property management services on tenants' satisfaction with the three identified variables i.e. facility management, perceived quality and lease management. Structural equation modeling (SEM) is applied to build constructs and test the hypotheses with the collected survey samples. Of the three variables, facility management is the most influential factor that leads to tenant satisfaction with industrial buildings. Next, perceived quality is another important factor that contributes to tenants' pleasure. Compared with these two, lease management fares worse, having the least extensive effect on tenant satisfaction, and could be disregarded. The ultimate impact of tenant satisfaction is about tenant retention and recommendation. The overall findings of this research will potentially help real estate developers to develop a better property management system, leasing program and tenant retention strategy.

공공가정 거주노인의 생활만족도 : 유료양로원을 중심으로 (The Life Satisfaction of The Aged in The Institutional Household)

  • 최보아;지영숙
    • 가족자원경영과 정책
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    • 제4권2호
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    • pp.1-15
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    • 2000
  • The purpose of this study is to suggest the way to improve the life satisfaction of the aged in the institutional household by examing some of factors such as individual, social support and facility that influence their life satisfaction. In the view of statistical results, the level of their life satisfaction is influenced by individual, social support and facility related to factors. First, the level of the aged’s life satisfaction is high when the person has spouse who lives together, has many children, presumes oneself as in healthy and has high-satisfaction of religion. Second, the level of the aged’s life satisfaction is high when the person has good relationship with friends in institutional household and one’s children. And the person whose relative call her or him frequently and she or he is proud of one’s being in institutional household has high-satisfaction of one’s life. Third, the level of the aged’s life satisfaction is high when the person satisfies the quality of food-services and housing services. Finally, the results of in-depth interview show that the person who has financial power, a certain of hobby and one’s role has high-satisfaction of one’s life

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6 - Sigma 경영혁신기법 시행에 따른 방사선과 내부고객만족도의 변화 (The change of Employee Satisfaction in Radiology Department by Applying 6 Sigma Method)

  • 이근옥;박재성;강충환;김미영;김승식
    • 한국의료질향상학회지
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    • 제12권1호
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    • pp.78-90
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    • 2006
  • Background : The concept of 'service' in a hospital is based on the quality of medical staffs who serve as customer-satisfying media, and this is what distinguishes general hospitals from other business corporations in which customer satisfaction is achieved through commercial products. Thus, the internal employee satisfaction is essential in the improvement of the 'service' and subsequent 'competitiveness' of a hospital. The purpose of this study is to establish internal marketing strategies for a general hospital through regular surveys on employee satisfaction. Method : Surveys on employee satisfaction in radiology department were conducted regularly twice a year in a university hospital with 800 beds 2001 in 2004. The subjects of this study were 35 employees who work in radiology department. The authors developed the questionnaires and the surveys were conducted initially during the first 6 months of the year. After necessary improvements were made by applying 6 Sigma techniques, subsequent surveys were conducted during the latter 6 months of the year and the degree of employee satisfaction was compared. Results : Overall satisfaction increased with a constant rate and the authors were able to assess that the hospital is being gradually stabilized. The degree of satisfaction assessed by multiple choices showed only minor changes. However, as a result of focusing on the demands put forth by the employees through the open questions, the degree of satisfaction increased gradually year after year. Conclusions : It is important to heighten the internal employee satisfaction systematically and harmoniously through the assessment on the demands of the internal customers and feedback-based communications between the management officers and the staffs. Continuous surveys on the internal employee satisfaction will serve to be valuable materials in the establishment of internal marketing strategies for a general hospital.

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우리나라 정신요양시설 종사자의 직무 만족도에 관한 연구 (The Study on Job Satisfaction of the Employee in the Long-term Mental Health Care Facilities)

  • 채은희;이효영
    • 한국보건간호학회지
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    • 제18권1호
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    • pp.27-38
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    • 2004
  • The purpose of this study was to improve job satisfaction and welfare of the employees in the long-term mental health care facilities. This study was conducted to examine the job satisfaction of 102 employees in the long-term mental health care facilities. Data were collected through education programmes held in Seoul National Hospital at June, 1. The job satisfaction of employees is $2.60\pm0.40$ in total average score. The job satisfaction in the physical environment item is the highest score, $2.76\pm0.62$. The peer relation item value is the lowest, $2.00\pm0.45$. 2. In the case of consideration of job satisfaction by general characteristics, there was no differences in job satisfaction. According to the job satisfaction by types of licences, by the director's efforts, there was significant differences. Comparing to other employees, the employees who doesn't have any licence were more satisfied. Also the director's efforts was significant variable to improve job satisfaction. 3. The total satisfaction level was influenced by the variables of working condition (0.738), welfare (0.728), allowance(0.714), pride(0.701). The total satisfaction level showed positive correlation of this variables. 2002. The questionnaires included items about general character. facility character. and job satisfaction items of employees. The results of this study were summarized as follows.

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임플란트 보철의 기능별 환자 만족도 연구 (Patient satisfaction study by function of implant prosthesis)

  • 이혜은;문학룡
    • 대한치과기공학회지
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    • 제42권3호
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    • pp.262-271
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    • 2020
  • Purpose: This study aimed to provide the basic data for improving patient satisfaction and dental services by examining the satisfaction of implant patients who have become important customers of dental treatment due to the increased demand for implants and identifying the factors affecting satisfaction. Methods: Out of 145 questionnaires, excluding 15 questionnaires that were unfaithfully responded to or difficult to analyze, 130 questionnaires were used for the analysis of the satisfaction of the dental patients with implant treatment in 19 dental hospitals and clinics in Gyeonggi-do, South Korea. Results: Implant satisfaction was as high as 3.20 (±0.56) for masticatory function satisfaction, 3.19 for psychological function satisfaction (±0.59), and 3.01 (±0.58) for social function satisfaction. Conclusion: Consistent patient care is important because an implant is not a one-shot cure but ends over a period of several months to several years. It is meaningful in that this study measured the satisfaction of implant prostheses evaluated from a patient's point of view and examined various factors and needs affecting patient satisfaction to provide the basic data for research that can contribute to improving the satisfaction of implant patients.

대학도서관에서의 리더십 유형과 직무만족 간의 관계에 관한 연구 (A Study on the Relationship between Leadership Styles and Job Satisfaction in University Libraries)

  • 김수진
    • 한국비블리아학회지
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    • 제8권1호
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    • pp.179-196
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    • 1997
  • The purpose of this study Is to verify relationship between leadership styles ( consideration leadership and Initiating structure leadership) and Job satisfaction In university libraries. The conclusions in this study are summarized as follows: 1. Correlations between leadership styles and job satisfaction are positive. Consideration leadership is higher correlation than initiating structure leadership. 2. Leadership styles have affected on Job satis-faction (promotion, task, salary, superior, fellow) differently. Consideration leadership is higher influenced than initiating structure leadership except satisfaction of task. 3. It is no difference that leadership styles have affected on job satisfaction by a characteristic(sex, school career, librarian's license) of person. As consideration leadership is higher correlation and influence than initiating structure leadership, leader should have done consideration leadership and then library's staffs can get job satisfaction in order to achieve job satisfaction, leader had better show consideration leadership regardless of sex. school career and librarian's license. leadership styles have influenced Job satisfaction differently. It shows indirectly that library's staffs are not discriminated by sex, school career and librarian's license.

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Parental Role Satisfaction Among Korean Mothers (I)

  • Hyun On-Kang
    • International Journal of Human Ecology
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    • 제1권1호
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    • pp.1-14
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    • 2000
  • Parental satisfaction is the foundation of a happy family. It is a key factor in overall life satisfaction and also a critical variable in the development of children, and thus an education program aimed at parental satisfaction improvement is needed. This study attempts to determine basic elements of parental satisfaction that could enable better parental education programs. To accomplish this, mother's parental satisfaction and factors related to it were examined. The subjects were 641 mothers of primary school and middle school students aged 10, 12, and 14 residing in Seoul, Pohang and Kwangyang. Structured self-administered questionnaires were used to ascertain mothers' parental role satisfaction, mothers' role values, children related variables, mother related variables, father related variables, and home environment variables. The findings indicate that the variables related to parental satisfaction are multi-dimensional, that mothers' parental satisfaction can be improved by other family member's effort, and that a family's external characteristics are less important than its internal characteristics. These results imply that it is essential to include the characteristics of the family system when designing parental education programs. Furthermore, the role of specific family members, namely the husband, should be expanded in more supportive ways in Korean families to improve mothers parental satisfaction.

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실내건축 종사자의 직무환경 및 직무만족도에 관한 연구 (A Study on Job Environment and Satisfaction of Interior Construction Workers)

  • 유용흠;오도엽
    • 한국실내디자인학회논문집
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    • 제23권1호
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    • pp.105-113
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    • 2014
  • It is the purpose of the this study to use preliminary data to improve job environment, after looking job satisfaction and environment of interior construction workers. The following were the method of study. First, Through the literature, concept and the main theory on job satisfaction are examined. And It draws elements affecting job environment and satisfaction of interior construction workers. Based on this, we analyze job environment and satisfaction, and find what the satisfaction level is low, after a survey of interior construction workers. According to the survey, the result of the job environment is poor that people are working a lot more than a standard 10-hour day, not paid for it and absence of the education system for future. The larger workplace was in poor job conditions. the result of the job satisfaction is higher in case of smaller workplace or workers with less than 1 year or more than 8 year. As job satisfaction for interior construction score 3.30, it showed relatively higher satisfaction than job environment and satisfaction elements.