• 제목/요약/키워드: INTERPERSONAL CONFLICT

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고령 경비원의 직무스트레스와 관련요인 (Occupational Stress and Related Factors among Aged Security Guards)

  • 최은숙;신동수
    • 한국직업건강간호학회지
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    • 제18권1호
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    • pp.106-115
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    • 2009
  • Purpose: Occupational stress is a determinant risk factor for cardiovascular disease and work disability. This study aims to describe occupational stress and identify its related factors among aged security guards. Methods: A random sample of 76 aged security guards were interviewed by three research assistants. The criteria of the subjects were as follows : 50 or older male with 40 or more working hours a week working with colleagues ranged from 3 to 50. The data were collected in September, 2007 and analyzed by multiple regression using SAS Version 9.1. Results: The mean score of occupational stress among aged security guards was 47.2. The mean scores of its sub-scales were 31.3(physical environment), 33.8(occupational demand), 80.8occupational control), 44.6(interpersonal conflict), 51.3 (occupational insecurity), 53.6(occupational system), 57.5(lack of reward), and 30.3(work environment). The scores of occupational control, interpersonal conflict, and occupational insecurity were higher than the scores of Korean average occupational stress sub-scales. Significant variables affecting occupational stress and its sub-scales were work place, work type, and employment type. Conclusion: In order to reduce occupational stress among security guards, sufficient occupational control and interpersonal conflict control, appropriate reward, and employment stability should be considered. Also long working hours and work shift should be improved.

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결혼생활 적응을 위한 결혼 전 상담 프로그램 효과검증 연구 (Evaluation of a Premarital Counseling Program for Marital Adjustment)

  • 김미경;송정아
    • 대한가정학회지
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    • 제44권9호
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    • pp.77-87
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    • 2006
  • This study focused on a premarital counseling program and examined its effectiveness. The program consisted of eight sessions and was conducted with twelve premarital couples: six in the experimental group and six in the control group. The results were as followings. First, the premarital counselling program influenced the relationships of the premarital couples such as communication, sexual attitude, conflict solution, financial management, openness, interpersonal trust, and intimacy. Second, the male group significantly improved more than the female group in the areas of communication, conflict solution, and sexual attitude. The effects of the program continued to be effective after three months.

가상적 딜레마 상황에 대한 만 4세 및 5세 유아의 사회적 지식과 대인간 문제해결 전략의 관계 (The Relationships between Social Knowledge about Hypothetical Social Dilemmas and Interpersonal Problem Solving Strategies of 4- and 5-year-olds)

  • 성미영
    • 한국생활과학회지
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    • 제16권2호
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    • pp.227-235
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    • 2007
  • This study investigated 4- and 5-year-olds' social knowledge and interpersonal problem solving strategies according to their sex, age, and hypothetical situation, and the relationships among them. Subjects were 116 preschoolers (73 boys and 43 girls; 68 four and 48 five-year-olds). Results showed that preschoolers had the higher scores of freindliness in potential entry situations than in support situations. Also, 4-year-old children were higher in forceful problem solving strategies than 5-year-olds. Furthermore, children's social knowledge assertiveness scores were positively related to their relevant problem solving strategies in conflict situations, while children's social knowledge friendliness scores were negatively related to their forceful problem solving strategies in conflict and potential entry situations.

간호대학생의 성격유형과 주장훈련이 주장행동, 갈등관리 양식에 미치는 영향 (The Relationships of Myers-Briggs Type Indicator and Assertiveness Training to Assertiveness Behavior and Conflict Management Mode)

  • 박정희
    • 지역사회간호학회지
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    • 제13권3호
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    • pp.556-565
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    • 2002
  • Due to the fact that nurses may deal with diverse populations in the work place, it is very important for then to maintain appropriate interpersonal relationships with clients. Nurses should maintain diverse types of relationships appropriately with patients with special needs and their families during crisis, other nursing colleagues and staff on the same team, clients in the school or work place as well as the community. In particular, a hospital is a society with a system and hierarchy, and the importance of interpersonal relationships is much more emphasized. In interpersonal relationships, it is very important for a person to communicate with others in an accurate manner, and when the communication is not achieved appropriately, the person may have troubles and experience distress and conflicts because of the inaccurate communication of thoughts. According to the findings of previous studies, nurses actually experience much distress in the work place because of the miscommunication that they have with others. The purpose of this study was to observe a correlation between Myers-Briggs Type Indicator and assertiveness behavior, and to exam the effects of assertiveness training on the assertiveness behavior and conflict management mode. The subjects of this study included 20 persons in the experimental group and 20 persons the in control group. Myers-Briggs Type Indicator was applied before the study. The assertiveness training group received six, 120 minutes sessions over a 3 week period. Pre-test on assertiveness behavior, Communication Conflict Inventory-General, Role Conflict Inventory- General, Conflict Management Mode was achieved for all the subjects prior to the training. Post-test was administered to all the subjects one week following the last session. The data were analyzed using SPSS PC program to obtain findings on mean. standard distribution, t-test, and Pearson correlation. The results are as follows: (1) Myers-Briggs Type Indicator Introvert/Extrovert was correlated to assertive behavior and avoid- response type conflict management mode. (2) The assertiveness training was correlated to assertiveness behavior, communication conflict degree, and avoid- response type conflict management mode. (3) The post-test scores between the training group and the control group were significantly different in assertiveness behavior and avoid-response type conflict management mode. It is suggested that more studies need to be done to differentiate the effects of Myers-Briggs Type Indicator and assertiveness training on assertiveness behavior and avoid-response type conflict management mode.

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초등학생의 또래관계 문제 개선을 위한 상담전략과 실제 : 용서상담교육의 적용 (A Personality Education Approach for solving Interpersonal Problems of Elementary School Students : Focusing on Interpersonal Conflicts and Aggressions)

  • 김광수
    • 초등상담연구
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    • 제6권1호
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    • pp.19-46
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    • 2007
  • The Purpose of this study is to investigate and suggest a personality education approach for solving interpersonal problems of elementary school students that elementary school teachers are now confronted with. In this study, first of all, the actual conditions of interpersonal problems of elementary school students were examined focusing on interpersonal aggressions(violence and victim). The features and problems of existing approaches for solving interpersonal problems of elementary school students were indicated. Although existing approaches for solving interpersonal aggression problems took temporary and external changes, they failed to notice psychological hurts that victims and aggressive victims got. As a fundamental and systematic way for overcoming problems of existing approaches, forgiveness education based on empirical-scientific forgiveness researches was discussed. The Purpose of forgiveness education is to make victims(aggressive victims) overcome the negative responses derived from interpersonal conflict(hurts and victims) and to facilitate them to response positively through experiencing forgiveness psychological process. Lastly, necessary assignments and topics to use forgiveness education as an effective personality education approach were discussed.

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대학생의 의사소통능력, 모의 심리적 통제, 가족 건강성이 대인관계 유능성에 미치는 영향 (The Effects of Communicative Competence, Mother's Psychological Control, Family Strengths on Interpersonal Competence of University Student)

  • 구현주;문혁준
    • 한국콘텐츠학회논문지
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    • 제19권8호
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    • pp.224-239
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    • 2019
  • 본 연구는 대학생의 의사소통능력, 모의 심리적 통제, 가족건강성이 대인관계 유능성에 미치는 영향을 확인하기 위한 목적으로 수행되었다. 연구대상은 경기도 소재 대학교에 재학 중인 대학생 285명을 설문조사하여 자료를 수집하였고, 통제변수들의 영향력을 고려한 후 위계적 회귀분석을 실시하였다. 연구의 주요결과로서, 대학생의 성별, 학년, 출생 순위와 형제 수를 통제한 상태에서, 의사소통능력은 대인관계 유능성 전체에 유의한 영향을 미치는 것으로 나타났으며, 모의 심리적 통제와 가족건강성은 대인관계 유능성 전체에는 유의한 영향을 미치지 않았다. 다음으로 대인관계 유능성의 하위요인 별로 살펴본 결과, 의사소통능력은 대인관계 유능성의 하위변인 모두, 즉 관계형성 및 개시, 권리나 불쾌감에 대한 주장, 타인에 대한 배려, 갈등관리, 적절한 자기개방에 영향을 미치는 변수로 나타났다. 모의 심리적 통제는 갈등관리에만 부적인 영향을 미치는 것으로 나타났으며, 가족건강성은 관계형성 및 개시와 적절한 자기개방에 영향을 미치는 것으로 나타났다.

농촌 기혼남녀의 부부갈등 및 갈등대처행동에 따른 결혼만족도 (A Study on Marital Conflict, Conflict-Coping Type and Marital Satisfaction of the Rural Married Couple)

  • 조현숙;임선영;김경미;최윤지
    • 한국지역사회생활과학회지
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    • 제12권2호
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    • pp.75-87
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    • 2001
  • This study examines the impact of marital conflict and conflict-coping type on the marital satisfaction of rural married person. Data were obtained from 476 who married living in rural area. The major finding of this study are as follows. First, marital conflict were shown to be low, while in terms of degree of seriousness, envirnmental, interpersonal and intrapersonal are in descending order. Also, husband perceived marital conflict higher than wife. On the whole husband and wife used more reasoning coping type. And marital satisfaction was higher in husband's side. Second, living standard and conflict-coping types influence on marital satisfaction of rural men and women who married. That is, the higher husband perceived living standard and the less they used verbal aggression behavior and physical violence behavior and then the higher they perceived marital satisfaction. And the higher wives perceived living standard, they used more reasioning behavior and then the higher they perceived marital satisfaction.

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대학생의 관계지향성이 대인관계문제에 미치는 영향: 정서표현양가성의 매개적 역할 (The Effects of College Students' Sociotropy and Ambivalence over Emotional Expressiveness on Interpersonal Problems)

  • 박지애;한세영
    • 가정과삶의질연구
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    • 제34권5호
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    • pp.135-150
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    • 2016
  • The purpose of this study was to examine the effects of sociotropy, as perceived by college students, and ambivalence over emotional expressiveness on their interpersonal problems. A total of 248 college students (127 males and 121 females) living in Seoul and Gyonggi responded to questionnaires, which included items related to sociotropy, ambivalence over emotional expressiveness, and interpersonal problem. First, college students' sociotropy was correlated with ambivalence over emotional expressiveness and interpersonal problems. It was suggested that people with high level of sociotropy experienced more emotional expressive conflict and interpersonal problems than people with low level of sociotropy. Second, male and female college students' ambivalence over emotional expressiveness partially mediated the relation between sociotropy and move toward other people, one of the interpersonal problem's subtypes. Male college students' ambivalence over emotional expressiveness has fully mediated the relation between sociotropy and move against other people, one of the interpersonal problem's subtypes. And female college students' ambivalence over emotional expressiveness has fully mediated the relation between sociotropy and move away from other people, one of the interpersonal problem's subtypes. According to gender difference, different interpersonal problems appeared. This study's results may provide some important suggestions for interpersonal problems in college students by increasing understanding of multiple dimensions according to their internal tendency and emotional expressiveness.

간호학생의 자기표출과 역할갈등의 관계연구 (The Relationship Between Self-disclosure and Role Conflict in Nursing Students)

  • 최정;하나선
    • 간호행정학회지
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    • 제11권2호
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    • pp.119-127
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    • 2005
  • Purpose: The Purpose of this study was to identify the relationship between self-disclosure and role conflict in nursing students. Method: The subjects were 386 nursing students who were in college and university. The data were collected from July 26 to September 18, 2004 by the structured questionnaires. For data analysis, descriptive statistics, Pearson correlation coefficient, and ANOVA & t-test with SAS package were used. Results: 1. The mean of self-disclosure perceived by nursing students was 3.57(${\pm}$.53), and the mean of role conflict perceived by nursing students was 3.62(${\pm}$.49). If the role conflict was divided into subcategory, deficiency of ability and skill was 3.77(${\pm}$.60), role ambiguity was 3.66(${\pm}$.54), and internal conflict was 3.49(${\pm}$.62). 2. 'Role conflict', 'deficiency of ability and skill', 'role ambiguity' and 'internal conflict' were positively related to 'self-disclosure'. 3. 'Self-disclosure' showed a significant difference according to interpersonal relations, meaning on nursing job and 'role conflict' showed a significant difference according to school career, present grade. Conclusion: this study suggested that there are need to implement self-disclosure training program for nursing student to decrease role conflict.

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간호사의 업무 강도, 대인관계 갈등과 소진의 관계에서 회복탄력성의 조절 및 매개 효과 (Moderating and Mediating Effects of Resilience in the Relationship between Work Intensity, Interpersonal Conflict and Burnout among Nurses)

  • 백윤미;김숙영
    • 임상간호연구
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    • 제26권3호
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    • pp.275-284
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    • 2020
  • Purpose: For this study the moderating and mediating effects of resilience on the relationships between work intensity, conflicts in interpersonal relationship and nurses' burnout were investigated. Methods: In this descriptive research 227 nurses who consented to participate in the study were surveyed. The tool included nurses' objective work intensity, subjective work intensity, conflicts in interpersonal relationships, resilience, and burnout. Data were collected from nurses in general hospitals in D city from July to August 2017. Collected data were analyzed using SPSS 23.0 program. Results: Participants' burnout showed a statistically significant difference according to age, marital status, total clinical experience, position, work pattern, frequency of night shifts, work department, and salary. Participants' burnout was significantly positively correlated with subjective work intensity and conflicts in interpersonal relationships, and significantly negatively correlated with resilience. Resilience moderated the relationship between participants' subjective work intensity and burnout, and mediated the relationship between conflicts in interpersonal relationships and burnout. Conclusion: Resilience had a moderating effect on the relationship between subjective work intensity and burnout, and a mediating effect on the relationship between conflicts in interpersonal relationships and burnout. Therefore, further efforts and diverse intervention measures are required to enhance resilience and reduce work intensity and conflicts in interpersonal relationships in order to prevent burnout in nurses.