• Title/Summary/Keyword: Human Social capital

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Linking Social Capital, Knowledge Sharing/Conversion, and Organizational Performance in a Customer Service Organization

  • Seonjin Shin;Joon Koh;Liguo Lou
    • Asia pacific journal of information systems
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    • v.30 no.2
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    • pp.228-251
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    • 2020
  • This study attempts to examine the importance of social capital in customer service organizations and clarifies how translates into organizational performance through knowledge management activities. A survey was conducted with the customer service employees, and 256 questionnaires were used for an empirical analysis with smart partial least squares (PLS). The analysis found that relational capital had a positive effect on both the knowledge management components of knowledge sharing and knowledge conversion, while structural capital significantly influenced knowledge sharing. In addition, human capital positively affected knowledge conversion. Both knowledge sharing and knowledge conversion significantly influenced organizational performance. This study proposed a conceptual framework of social capital that influences organizational performance mediated by an organization's knowledge management activities. Based on the results, we suggest practical guidelines for managing social capital and recommend areas of improvement for customer organization's managers and employees.

An Influence Analysis of the Social Capital and Participation Intention by the Regional Capacity Building for Rural Regional Development (농촌지역개발 지역역량강화사업이 사회적 자본형성과 사업참여의도에 미치는 영향)

  • Hwang, Young Seob;Cho, Tong Buhm
    • Journal of Korean Society of Rural Planning
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    • v.27 no.1
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    • pp.43-56
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    • 2021
  • Social capital is the basis for enabling regional development, and although it is the result of regional development that produces greater productivity through the combination of human and material capital, there is a lack of discussions in connection with rural development. This study saw that the local capacity building project affects the social capital of the local residents and such social network is realized through the rural area development project based on the participation of the residents. As a result of the analysis, the regional capacity building project has a positive influence on the social capital of the region and the willingness to participate in the project, and bridge-type social capital has shown a mediating effect on education and consulting fields. Only when local social capital, especially bridge-type social capital, is cultivated through the regional capacity building project can the project be transformed into one suitable for local conditions through active participation of residents.

A Study on the Effects of Human Capital and Social Capital on Life Satisfaction of Middle-aged Single Males: Comparing One-person Households and Multi-person Households (중년 무배우남성의 생활만족도에 대한 인적자본과 사회자본의 효과 분석 : 1인가구와 다인가구의 비교를 중심으로)

  • Seo, Jiwon;Lee, Sujin
    • Journal of Family Resource Management and Policy Review
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    • v.25 no.4
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    • pp.87-99
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    • 2021
  • The life of middle-aged one-person households is rising as one of the most important family policy issues in Korean society. In Japan, even in multi-person households, the issues of middle-aged sons and daughters living with their old parents have been a concern. Data are from the 13th wave of the Korea Welfare Panel Study analyzing 482 middle-aged singe males regardless of their past marital status. The purpose of this study is to investigate the effects of human capital and social capital on the life satisfaction of middle-aged single persons by comparing one-person and multi-person households, respectively. Major results were as follows: First, the level of human capital of one-person households of middle aged males was lower than their counterparts in multi-person households. Second, the level of social capital in the group of divorced or widowed, nonhouseholder middle-aged males in multi-person households was lower than their counterparts in one-person households. Third, the effects of human capital and social capital on life satisfaction was significantly different by their marital status and household types in the group of middle-aged single males. Based on the results, policy implications on the community programs for middle-aged males including not only one-person households but also multi-person households were discussed.

Methodology for Assessing the State of Human Capital in the Context of Innovative Development of the Economy: A Three-Level Approach

  • Chulanova, Zaure K.;Satybaldin, Azimkhan A.;Koshanov, Amanzhol K.
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.1
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    • pp.321-328
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    • 2019
  • The purpose of the study is to analyze the main approaches to assessing human capital and develop proposals for its most objective assessment of it at the different levels of manifestation - individual, microeconomic and macroeconomic. The article considers the basic approaches to the evaluation of human capital, used in practice: retrospective (costly) and prospective (income based). Cost based methods involve measuring the value of human capital based on the total costs associated with its formation. The proposed additional evaluation criteria, in particular, the use of the expert approach and the developed indicators of a qualitative assessment of the human capital of the enterprise will allow development that is more efficient and use of available human resources. Human capital is becoming a major factor in the formation and development of an innovative economy and knowledge economy. Accordingly, the proposed additions to the assessment of human capital at the country level are aimed at assessing it from a new angle, taking into account the current global trends in the formation of an innovative economy and digitalization. They meet qualitatively new requirements for human capital as the main productive factor in the creation of new highly efficient technologies that promote the active development of the social sphere, science, education, health, etc.

Social Networking Site Usage, Social Capital and Entrepreneurial Intention: An Empirical Study from Saudi Arabia

  • HODA, Najmul;FALLATAH, Mahmoud
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.5
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    • pp.421-429
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    • 2022
  • Entrepreneurship research has focused on several factors that might affect the intention of an individual to start an enterprise. Using principles from social network theory and the entrepreneurial intention model (EI), the current research intends to investigate how social capital is formed on Social Networking Sites (SNS) and how the resulting social capital influences entrepreneurial intention. Using an online survey, 151 valid responses were received from university students. Applying partial least square structural equation modeling, positive and significant relationship was found between the SNS usage and bonding and bridging social capital. Further, it was also found that online-bonding social capital does not impact any of the three antecedents of entrepreneurial intention. On the other hand, online-bridging social capital significantly influences personal attitudes and subjective norms. It was also found that both personal attitude and perceived behavioral control significantly relate to EI, while the subjective norms do not relate significantly to EI. The paper contributes to the literature on technology-based human behavior and entrepreneurship in emerging countries, opening some areas for future research, while also providing some managerial insights. It also should be beneficial to educational institutions in understanding how the use of SNS use by students may be optimized.

Applying Stochastic Fractal Search Algorithm (SFSA) in Ranking the Determinants of Undergraduates Employability: Evidence from Vietnam

  • DINH, Hien Thi Thu;CHU, Ngoc Nguyen Mong;TRAN, Van Hong;NGUYEN, Du Van;NGUYEN, Quyen Le Hoang Thuy To
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.12
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    • pp.583-591
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    • 2020
  • Employability has recently become the first target of the national higher education. Its model has been updated to catch the new trend of Industry 4.0. This paper aims at analyzing and ranking the determinants of undergraduate employability, focusing on business and economics majors in Ho Chi Minh City, Vietnam. In-depth interviews with content analysis have been primarily conducted to reach an agreement on a key group of factors: human capital, social capital, and identity. The Stochastic Fractal Search Algorithm (SFSA) is then applied to rank the sub-factors. Human capital is composed of three major elements: attitude, skill, and knowledge. Social capital is approached at both structural and cognitive aspects with three typical types: bonding, bridging, and linking. The analysis has confirmed the change of priority in employability determinants. Human capital is still a driver but the priority of attitude has been confirmed in the contemporary context. Then, social capital with the important order of linking, bridging, and bonding is emphasized. Skill, knowledge, and identity share the least weight in the model. It is noted that identity is newly proposed in the model but a certain role has been found. The findings are crucial for education strategies to enhance university graduate employability.

A Strategic Approach to the Researcher Information System as Social Capital (사회적 자본으로서 연구인력정보시스템 구축에 관한 탐색적 연구)

  • Lee, Jung-Yeoun;Chung, Yeon-Kyoung;Chung, Eun-Kyung
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.3
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    • pp.59-84
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    • 2009
  • In the context of the knowledge and information society, social capital has been considered significantly in conjunction with human and physical capital. Social capital contains the social capacity which is beneficial to the efficiency and associated capital of social policies. This study aims to examine the strategic plans in order to establish researcher information systems in terms of research and development, and researcher resources at the national level. To achieve the goals of this study, firstly the current status of researcher information systems in Korea was examined. The analysis of researcher information systems includes information systems in the national R&D management institutes, the national distribution institutes, and the government funded research centers. Secondly, strategic plans for researcher information systems as social capital were discussed.

The Role of Public Libraries as a Mediator between Social Capital and Sharing Economy (사회자본과 공유경제의 매개체로서의 공공도서관의 역할)

  • Lee, Seungmin;Park, Jong Do
    • Journal of the Korean Society for Library and Information Science
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    • v.53 no.3
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    • pp.121-141
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    • 2019
  • This research analyzed the characteristics of social capital and sharing economy, which are the new paradigm in the development of the entire society. In addition, it identified the social roles of a public library as a mediator that promotes the social benefit by conducting a survey questionnaire. As the results of the analysis through correlation analysis and hierarchical multiple regression analysis, social capital and sharing economy are the co-related societal phenomenon, and public libraries positively effect on the construction of social capital and the participation in sharing economy. From the perspective of the roles of a public library as a mediator between social capital and sharing economy, it was identified that various programs provided by public libraries positively effect on mediating social capital and sharing economy.

A Study on the Cause and Effect of Assessment Index of Intellectual Capital and Performance of the Public Library (공공도서관 지적자본 평가지표와 성과의 인과관계 연구)

  • Park, Seong-Woo;Chang, Woo-Kwon
    • Journal of the Korean Society for information Management
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    • v.28 no.4
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    • pp.279-307
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    • 2011
  • Intellectual capital is the driving force for the competitive advantage and durability of the public library. This asset consists of the library members' competences, the organizational structure constructed by the members, and the interrelationships among the people sharing the same interests. These are called human capital, structural capital and social capital in the respective order. The purpose of the study was to provide foundational information for the public library's intellectual capital assessment as well as creating an experimental assessment model. It analysed the three characteristics of the capital, which generated an assessment index. In addition, it identified the relationship between the components of the intellectual capital and performance were discovered through empirical study to improve the assessment system.

The Impact of Corporate Capabilities on Management Performance : Focusing on the Korean Distribution Industry during the COVID-19 Pandemic

  • Kil-Yong SEONG;Byoung-Goo KIM;Chun-Su LEE
    • Journal of Distribution Science
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    • v.22 no.3
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    • pp.105-112
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    • 2024
  • Purpose: This study analyzed the relationship between corporate capacity and management performance in the Korean distribution industry during the COVID-19 pandemic. Research design, data and methodology: The data for this study used the 2021 KOTRA GCL Test Data, and multiple regression analysis was performed using SPSS 26. As corporate competency, human capital and related capital of intellectual capital theory were utilized, and the global network level of social network theory was also utilized. As an additional analysis, corporate characteristics factors were used. Results: First, the level of global mindset of human capital acted as a positive factor in management performance, and the level of professional manpower did not achieve significant results. Second, related capital acted as a positive factor in corporate performance. Third, from the perspective of social network theory, the global network level of companies acted as a positive factor in management performance. Finally, the relationship between corporate characteristics and management performance was marginally significant. Conclusions: In order to improve the business performance of a company in a market shock such as the COVID-19 pandemic, it is required to strengthen the level of network construction with customers and increase the level of intellectual capital that a company has.