• 제목/요약/키워드: Hotel facilities

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IPA를 이용한 레스토랑의 중요도-만족도 연구: 서울지역 5성급 호텔을 중심으로 (Research on the Importance and Satisfaction of Restaurants using IPA : Focusing on 5-Star Hotels in Seoul Area)

  • 김연선
    • 한국콘텐츠학회논문지
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    • 제21권6호
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    • pp.505-512
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    • 2021
  • 본 연구는 서울지역 5성급 호텔 레스토랑의 경쟁력을 강화하기 위한 연구이며, 대응표본 t-test를 활용하였다. 연구 결과는 첫째, 호텔 레스토랑의 중요도 변수는 '음식의 맛과 질(4.30)', 그리고 '메뉴의 다양성(4.17)' 등이 높은 변수로 측정되었다. 둘째, 호텔 레스토랑을 방문하는 고객들이 만족한 변수는 '음식의 양(3.86)', '음식의 맛과 질(3.78)', '메뉴의 다양성(3.75)' 등이 조사되었다. 셋째, IPA 분석결과 1사분면의 변수들은 레스토랑 직원의 전문성, 레스토랑의 실내 청결도, 제공되는 음식의 맛과 질, 제공되는 메뉴의 다양성, 신속한 서비스, 음식 플레이팅, 제공되는 음식의 양, 레스토랑의 분위기, 외부환경 등이 도출되었다. 2사분면에는 레스토랑 식기류의 청결도, 음식의 신선도, 레스토랑의 전망 등이 조사되었다. 3사분면에는 주위의 평판, 레스토랑 화장실 청결도, 테이블 청결도, 주차시설, 교통 및 편의성 등이 이에 속한다. 마지막으로 4사분면에 속하는 변수는 적당한 가격, 가성비 및 가심비, 레스토랑 직원의 친절도, 레스토랑 직원의 복장 및 용모, 레스토랑의 인테리어 등이 조사되었다.

거주지역의 정주성 향상을 위한 연구 (I) - 미래 주거생활주기에 따른 대구지역 대학생의 지역선호와 가치를 중심으로 - (A Study for the Elevation of Settlement in Residential District(I))

  • 임소연;김재경;안옥희
    • 한국주거학회논문집
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    • 제10권4호
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    • pp.1-10
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    • 1999
  • The purpose of this study was to investigate the environmental factors having a influence on the preference of residential district and to furnish basic information for the successful settlement. For the purpose, residential preference and values on the residential district were estimated according to the housing life cycle. Data were collected through questionnaires designed for this study, and the objects of this research were university students. To analyze the data were used spsswin program. The major results were as follows. 1. According to the housing life cycle, there were significant differences in the preference of the residential district, living area and housing type in the future. Metropolitan and seoul, residential area and commercial area, apartment, office-hotel and row house were preferred in the housing formative. In the stable period, seoul and metropolitan, tower apartment, residential area were preferred. But in the housing reductive period, they preferred a green zone in the rural, the detached house. 2. The degree of consideration of living convenience facilities was high in the housing formative period. Both education-leisure, business facilities and marketing facilities were highly valuated in the housing stable period. But the value of welfare facilities was high in the housing reductive period. 3. The 4 dimensions of values in environmental conditions were extracted through factor analysis. They were natural, human, social, and economic factors. According to the housing life cycle, there were significant differences in factors being considered as the environmental conditions. The values of human and economic factors were high in the housing formative and stable period. Natural factor were highly considered in the housing reductive period.

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중앙집중식 냉방시설의 냉각탑수중 레지오넬라균과 실내외 미생물 분포에 관한 연구 (Indoor and Outdoor Distribution of Legionella spp and Microbes on Cooling Towers Water of Central Air Conditioning Facilites)

  • 방선재;이철민;김윤신;선우영
    • 한국환경보건학회지
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    • 제28권3호
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    • pp.39-48
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    • 2002
  • Cooling towers water has frequently been known as a source of infection in outbreaks of Legionnaires' disease and a source of indoor air pollution. However, there have been a few reports on the presence of Legionella in cooling towers water and aerosols of various public facilities. This study was carried out to investigate the indoor and outdoor dis-tribution of Legionella spp and microbe from 132 cooling towers water of public facilities detected 1. pneumophila in Seoul and Gyeonggi-Do areas. The results showed that the Lpneumophila among the selected 132 cooling towers was detected mostly in July (12.0%), followed by August (4.0%) and June, September no-detected. The 1. pneumophiia in public facilities was detected mostly in department store (27.3%), followed by hospital (8.7%), office building (5.9%), big market (5.0%) and hotel, subway no-detected. The pH values of cooling towers water with presence of 1. pneumophila showed mostly 8.0 or higher (9.5%), followed by 7.0~8.0 (6.8%), lower 7.0 no-detected. The tem-perature of cooling towers water with presence of L pnemophila showed mostly 30℃ or higher (9.8%), followed by 26~30℃ (6.9%), lower 25℃ no-detected. The turbidity of cooling towers water with presence of 1. pneumaphila showed mostly 1-2 M (8.8%), followed by above 2 NTU (5.9%), lower 1 NTU no-detected. The correlation coef-ficient between indoor and outdoor concentration of microbes in public facilities showed 0.67 in Legionella spy. (p>0.05), 0.93 in bacteria (p<0.01), 0.94 in fungus (p<0.01), 0.98 in coilform (p<0.01), respectively.

TORANOMON HILLS - Super High-Rise Building on Urban Highway -

  • Hitomi, Yasuyoshi;Takahashi, Hiroshi;Karasaki, Hidenori
    • 국제초고층학회논문집
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    • 제3권3호
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    • pp.167-171
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    • 2014
  • TORANOMON HILLS is the main building of a large-scale re-development project located in the center of Tokyo. This high-rise building has a height of 247 m and 52 floors above ground, 5 floors below ground, and $62m{\times}80m$ in plan. It is used as hotel, residential facilities, offices, shops and conference facilities. The super structure is mainly a rigid steel frame with response-control devices, using concrete-filled steel tube columns. The underground section is a mixed structure composed of steel, steel-reinforced concrete and reinforced concrete framings. The piled-raft foundation type is used. The remarkable feature of this high-rise building is that the motorway runs through the basements of the building, which makes it stand just above the motorway. This condition is an important factor of the building design. The plan shape is designed to fit along the curve of the motorway. Special columns at the corners are required to avoid placing columns in the motorway. This special column is a single inclined column in the lower floors that branches into two columns in the mid-floors to suit the column location in the upper floors. The cast steel joint is used for the branching point of each special column to securely transfer the stress.

인천경제자유구역 건축물의 친환경성 평가에 관한 연구 (Evaluating on the Environmental performance of Incheon Free Economic Zone constructions)

  • 박태범;김용식
    • KIEAE Journal
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    • 제10권1호
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    • pp.91-96
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    • 2010
  • Incheon Free Economic Zone's Songdo Area is a newly constructed city built on land reclaimed from the seaside and the surrounding area. Yeongjong Area is made after Land reclamation between Yeongjong Island and Yongyou Island began in November 1992. The first phase linking these islands to create the Incheon International Airport (phase 1) and the Airport Town Square community was finished in March 2001. However, if we take a look at the overall status of the project as it is carried on at present, it is hard to deny that the project is trapped inside the same legal restrictions as are all other existing cities, which permits Songdo Area and Yeongjong Area to meet only very minimum standards. This study intends to analyze and assess the Incheon Free Economic Zone's Songdo Area and Yeongjong Area of environmentally friendly construction and to rate its current development status, exposing any problems and offering alternative solutions. In this paper, the current state of constructions in Songdo Area and Yeongjong Area were reviewed. Then a quantitative analysis and assessment for the Songdo Area and Yeongjong Area constructions of apartments, complex buildings, office buildings, school facilities, store and hotel facilities were conducted by using green building certification criteria. Finally the synthetic results of environmental performance evaluation for Incheon Free Economic Zone's Songdo Area and Yeongjong Area constructions and follow-up suggestions were described.

광주김치대축제 방문객의 홍보 및 행사 만족도에 관한 연구 (Visitors' Satisfaction on the Gwangju Kimchi Festival Publicity and Event Programs)

  • 정강환;노용호;김현덕
    • 한국식생활문화학회지
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    • 제20권3호
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    • pp.374-383
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    • 2005
  • The purpose of this study was to investigate the satisfaction on the Gwangju Kimchi Festival. The results of this study were as follows: In terms of satisfaction on 'pre event publicity of the Festival', the satisfaction of '03 was high. It was founded that Publicity through TV was successful. The visitors' satisfaction on understanding regional cultures was low. It was consecutively low for three years. There should be strategic development plans to increase satisfaction about understanding regional cultures. It was found that TV was the major pre event information resource for the residents. Also word of mouth was the most important pre event information resource for domestic tourists. The satisfaction on access to festival was increased consecutively. Providing free shuttle buses to the festival place and placing festival placard influenced positively. There should be expansion of service facilities. There should be more strengthening of festival information services and guiding facilities. More professional interpretation systems and interpretation education are necessary. Visitors satisfied about festival products and quality of the products. Visitors satisfied with festival events programs and hands on experience based programs including making diverse Kimchi.

IPA분석을 통한 울산의 체류형 관광 활성화 방안 연구 (A Study for Promotion of the Stay Type Tourism in Ulsan by IPA Analysis Techniques)

  • 유영준;이지훈;정윤조
    • 한국엔터테인먼트산업학회논문지
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    • 제13권8호
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    • pp.1-12
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    • 2019
  • 본 연구는 울산의 체류형 관광을 활성화할 수 있는 방안을 탐색해보는 것이 그 목적이다. 이를 위해 IPA 분석 기법을 적용하여 전문가, 관광객 및 호텔 이용객들을 대상으로 중요도와 만족도를 조사하여 그룹 간 공통적인 사항을 대상으로 활성화 방안을 수립하였다. 대부분의 연구에서는 한 집단의 설문조사 결과를 분석하지만, 본 연구에서는 전문가, 관광객, 호텔 이용객의 3그룹 간의 결과를 비교·분석하여 활성화가 필요한 부분을 도출하였다. 각 집단별 결과를 종합한 결과 매력요인으로는 '문화시설'이 선정되었으며, 중점적으로 개선해야 할 기본요인으로는 '야간관광'이 선정되었다. 반면에 관광지, 깨끗한 환경 및 도시공원 등은 실행요인으로 선정되었는데, 깨끗한 환경과 도시공원은 울산 관광의 5색 테마 중 하나인 '생태관광'에 해당한다. 체류형 관광 활성화 방안에 대한 항목을 순위별로 종합한 결과 전문가, 관광객 및 호텔 이용객 3그룹 모두 정확하게 일치하는 요인이 발생하지 않았지만, 3순위까지 선정된 우선 항목 결과를 살펴볼 수 있었다. 두 그룹이 선택한 항목은 야간 볼거리 다양화와 관광지의 교통접근성, 한 그룹이 선택한 항목은 야간경관 개선, 야간 체험프로그램 운영, 야간 개장시간 연장 운영 및 야시장 활성화 등이었다.

클라우드 기반 비상탈출 시 피난유도 승강기시스템 제안 (Proposal for Evacuee Guidance of Cloud-based Elevator System in Emergency Situation)

  • 최준호;신승중
    • 한국인터넷방송통신학회논문지
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    • 제15권1호
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    • pp.25-28
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    • 2015
  • 건물 내 필수적인 이동수단으로 사용되는 승강기는 비상상황 시, 탈출수단으로 이용될 경우 기대효과가 높기 때문에 많은 연구가 진행되고 있다. 서울특별시 초고층 건축물 가이드라인에서 층수는 지하 7층, 지상 53층, 바닥면적 $6,800m^2$ 연면적 $127,050m^2$, 용도는 문화 및 집회시설 판매시설 업무시설 숙박시설(호텔) 공동주택(아파트)의 건축물을 설계하면서 피난용승강기를 별도로 설치하기에는 효율적이지 못하다는 판단 하에 승용승강기의 설치기준에 따라 설계된 승강기를 피난용으로 사용하기로 결정하였으나 이에 대한 세부 설계지침내용이 아직까지 마련되어 있지 않아[1] 화재 시 공기주입, 스프링클러 가동, 스마트폰연동 탈출 가능한 클라우드 기반 피난유도 승강기시스템을 제안하였다.

외식업체에서 제공되는 서비스 품질에 대한 고객만족도에 관한 연구 (A Study of Customer Satisfaction upon to the Service Quality in Restaurants)

  • 정경옥
    • 한국생활과학회지
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    • 제14권1호
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    • pp.193-208
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    • 2005
  • The purpose of this study is to find out not only customer demands and satisfaction with service quality in restaurants, but the difference between customer satisfaction and employee practice. This study also identifies the factors affecting customer satisfaction. For the purpose, 116 copies of a questionnaire for employees and 213 for customers were analyzed with frequency, percentile, mean, multiple regression analysis, T-test, one-way ANOVA, and Duncan's Multiple range test, using SPSS/WIN 10.0 program. The major findings obtained in this study are as follows: First, customer demands were affected mostly by educational level among socio-demographic variables. Second, customer demand for service quality was not fully being met, considering customer satisfaction level. Third, employee practice was generally above customer satisfaction. Fourth, One of the variables that chiefly affect customer satisfaction was demand for information and facilities.

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주방 설비와 동선이 직무 만족과 조직 몰입에 관한 연구 (A Study on Job Satisfaction and Organizational Commitmentwith Relation to Kitchen Facilities and Layouts)

  • 박헌진
    • 한국조리학회지
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    • 제13권3호
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    • pp.166-174
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    • 2007
  • The purpose of this paper is to show how job satisfaction and job immersion are influenced by kitchen equipment and layouts. For verifying the credibility and availability of the results, the methods of inter-relational and factor analyses are carried out, based on 214 collected data from the questionnaire answered by employees involved in six 5-star hotel kitchens around Seoul area. Through the process of data coding and SPSS Win 12.0 program, those collected data are verified with a correlation analysis after having been carried out with frequency, factor and creditability analyses. The results are in the followings: kitchen equipment has a significant effect on job immersion as well as on job satisfaction while the kitchen layouts also give a desirable impact on job immersion and job satisfaction. In addition to them, the results show that job satisfaction also has an effect on job immersion. It is concluded that good kitchen equipment and layouts make kitchen workers turn to job immersion and satisfaction more, which will consequently have good effects on business.

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