Visitors' Satisfaction on the Gwangju Kimchi Festival Publicity and Event Programs

광주김치대축제 방문객의 홍보 및 행사 만족도에 관한 연구

  • Jeung, Gang-Hoan (Division of Tourism Management, College of Tourism & Culture, Paichai University) ;
  • Roh, Yong-Ho (Department of Hospital Administration, Daekyeung College) ;
  • Kim, Hyun-Duk (Division of Hotel Food Service & Culinary, Sungduk College)
  • 정강환 (배재대학교 관광문화대학 관광경영학부) ;
  • 노용호 (대경대학 병원의료행정과) ;
  • 김현덕 (성덕대학 호텔외식조리계열)
  • Published : 2005.06.30

Abstract

The purpose of this study was to investigate the satisfaction on the Gwangju Kimchi Festival. The results of this study were as follows: In terms of satisfaction on 'pre event publicity of the Festival', the satisfaction of '03 was high. It was founded that Publicity through TV was successful. The visitors' satisfaction on understanding regional cultures was low. It was consecutively low for three years. There should be strategic development plans to increase satisfaction about understanding regional cultures. It was found that TV was the major pre event information resource for the residents. Also word of mouth was the most important pre event information resource for domestic tourists. The satisfaction on access to festival was increased consecutively. Providing free shuttle buses to the festival place and placing festival placard influenced positively. There should be expansion of service facilities. There should be more strengthening of festival information services and guiding facilities. More professional interpretation systems and interpretation education are necessary. Visitors satisfied about festival products and quality of the products. Visitors satisfied with festival events programs and hands on experience based programs including making diverse Kimchi.

Keywords

References

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