• Title/Summary/Keyword: Group behavior

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An Analysis of the Determinants of Consumers' Perceived Medical Service Quality and Complaining Behavior (소비자들이 지각한 의료서비스 품질결정요인과 불만호소행동 특성 분석 -인천, 부천 지역을 중심으로-)

  • 강이주
    • Journal of the Korean Home Economics Association
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    • v.35 no.2
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    • pp.217-234
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    • 1997
  • This study attempts to analyze some determinants of consumers' medical service quality and their complaining behavior. The results can be summerized as follows: 1. The determinants of consumers' perceived medical service quality could be categorized as five factors; i.e. nursery, hospital environment, medical doctors, other staffs service fee. Among them nursery sector consists of 32% variance. 2. According to the discriminant analysis, those determinants are of great value to distinguish between satisfied/unsatisfied group. The hit ratio was 85.4% which is relatively high score. 3. The type of complaining behavior could be grouped into no action, private and public complaining behavior. Most of respondents belonged to no action group and a few showed private complaining behavior. Any respondents who were willing to show public complaining behavior could not be found out. 4. These variables which influence complaining behavior were preconception toward hospital, barrier to complaining process and expected complaining behavior. Among them the first one was most influential variable. 5. In order to distinguish between complaining/non complaining behavior group, discriminant analysis was done. The result showed the above three variables had a significantly discriminatory power, the hit ratio reaching above 70%. In summary, we can see that consumers' evaluation on the whole medical service depends on the external factor such as staffs' attitude or hospital facilities due to the lack of their ability to evaluate highly specialized service like doctor's treatment.

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The Effect of Animosity Type on Consumer Cognition and Consumption Behavior Direction : Based on the Moderating Role of Fear of Missing Out (국가간 적대감 유형이 소비자 인지와 소비행동 방향에 미치는 영향 : 고립공포감의 조절효과를 중심으로)

  • Il-Hwan Ma
    • Korea Trade Review
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    • v.47 no.5
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    • pp.321-336
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    • 2022
  • The purpose of this study aims to investigate how consumer awareness and purchasing behavior are affected by the type of animosity against the nation. This study classified animosity into three categories: sociocultural, economic, and war-based. Additionally, the consumer's cognition toward animosity was split into two categories-empathic concernt and personal distress-and the direction of consumption behavior was split into two categories-individual brand avoidance behavior and collective bandwagon behavior. The concept of Fear of Missing Out (FoMO) was introduced for the direction of consumption behavior, further validating the moderating impact. Structural equation modeling method was used to measure the general consumption behvior of Korean consumers' animosity. The results were analyzed using a total of 279 samples. As a result, animosity motivated by war and by economics had a substantial impact on empathic concern, while animosity motivated by socioculture had a significant impact on personal distress. Personal distress had a good impact on an individual's brand antipathy behavior, which in turn led to brand dislike and avoidance. Empathic concern also had a positive impact on the phenomena of group sympathy, which leads to identification of conduct and social conformity. Also, it was proven that the group that had a high level of FoMO reacted strongly to the phenomenon of group collective behavior.

The Effects of the STEP Program on Mothers' Self-Concept, Child-Rearing Attitudes and Children's Behavior. (STEP 부모교육 프로그램이 어머니의 자아개념, 양육태도 및 유아행동지각에 미치는 효과)

  • Hwang, Ok Ja
    • Korean Journal of Child Studies
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    • v.9 no.1
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    • pp.93-118
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    • 1988
  • Systematic Training for Effective Parenting, developed by Dinkmeyer and McKay, is a parent education program that emphasizes social-emotional development. The present research studied the applicability of STEP to Korean mothers by examining changes in mothers' self-concept, mother's child-rearing attitudes, and children's behavior. The subjects of this study were 43 mothers of a kindergarten in Chonju City. 25 mothers were assigned to the control group and 18 mothers to the experimental group. Primary observes, consisting of 43 fathers of kindergarten children, and secondary observers, consisting of 43 Woosuk University students observed mothers' child-rearing attitudes and children's behavior. Instruments included the self-concept test by Jung Woonsik, Schaefer's Maternal Behavior Research Instrument, O Kiseon's Parent Child Relationship Test, Fear's parent questionnaire, and McKay's Adlerian Parental Assessment of Child Behavior. The mothers' child-rearing attitudes and the children's behavior are recorded by the observers and were compared with mothers' responses. The data were analyzed by MANOVA (multivariate analysis of variance), and ANOVA (analysis of variance). While the MANOVA showed no significant difference between the control and the experimental groups in changing the mothers' self-concept, differences in 5 of the 8 subfactors showed that STEP implemented positive change in the self-identity, self-satisfaction, self-behavior, personal self and family self in the experimental group. The MANOVA showed a significant difference between the two groups in changing the mothers' child-rearing attitudes. That is after participating in the STEP program, the mothers of the experimental group showed more significant progress than those of the control group. Mothers' observations of positive change in children's behavior agreed with those of the primary and secondary observers.

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High School Girls′ Clothing Behavior according to Self-Criticism and Self-Satisfaction

  • Hwang, Choon-Sup;Lee, Kwang-Jin
    • The International Journal of Costume Culture
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    • v.3 no.1
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    • pp.53-60
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    • 2000
  • The Purpose of the study was to analysis high school girl's clothing behavior according to self-criticism and self-satisfaction for a synthetic understanding of the relationship between self-concept and clothing behavior. The study also intended to provide useful data and information for effective counseling activities in high schools. Normative-descriptive survery method was employed to implement the present study. Won-Shik Jung's standardized self-concept test was used for the measurement of Self Criticism and Self Satisfaction. A questionnaire was used to measure clothing behavior. The subjects were 436 2nd year high school girls at three girl's high schools located in Pocheun, Kyunggi-do and at three girl's high schools located in Dobong-ku and Gangnam-ku, Seoul. The results of the study are as follows: (1) The present high School girls have the sound ability to criticize themselves positively, and they are generally satisfied with themselves. (2) Self criticism affects clothing behavior except practicability and has a bigger influence on the group having the lower score of individuality, fashionability, aesthetics, satisfaction and psychological clothing-dependence than on the group having the higher score of them. The group having the high self criticism score has high individuality, aesthetics, and satisfaction in clothing behavior. Compared with group having low self satisfaction, the group having high self satisfaction has the lower psychological clothing-dependence. (4) Those who are responsible for student guidance program need to keep in mind that one's self-criticism and self-satisfaction level, which are quite difficult to grasp, can be assumed by the observation of characteristics of clothing behavior.

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The Effect of Dramatic Play Using Economic-Fairy Tales on Preschoolers' Basic-Economic Understanding and Consumer Behavior (경제동화를 활용한 극놀이 활동이 유아의 경제개념 및 소비자행동에 미치는 영향)

  • Chae, Young-Ran
    • Korean Journal of Human Ecology
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    • v.19 no.3
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    • pp.443-453
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    • 2010
  • This study analyzed the effects of dramatic play using Economic-fairy tales on young children's basic- economic understanding and the consumer behavior. The participants in this study were 42 young children who attended a kindergarten in G city. The mean age of participants was 70 months. The experimental group participated in 'Dramatic play using Economic-fairy tales' while the control group participated in a 'Discussion activity using Economic-fairy tales'. The experiment used 'The Basic-Economic Concept Test' and 'The Consumer Behavior Test' in the collection of data and T-test was used to statistically analyze the data. Significant differences were found between the experimental group and comparison group in both the post-test score of Basic-Economic Understanding and of Consumer Behavior NOTE. In conclusion, the results of this study suggested that the technique of dramatic play using Economic-fairy tales which was developed in this study are probably effective in developing young children's basic-economic understanding and consumer behavior.

Effects of Weight Control by Behavior Modification and Aerobic Exercise (행동수정 프로그램과 에어로빅 운동의 시점별 체중조절 효과 비교)

  • 박종성;정승교
    • Korean Journal of Health Education and Promotion
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    • v.12 no.2
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    • pp.62-72
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    • 1995
  • We studied the effects of behavior modification and aerobic exercise on body weight, degree of obesity, % body fat, triceps skinfold thickness, blood pressure and eating behavior among overweight middle school girls. 15 girls participated in the behavior modification program by joining 60-90 minute group session weekly. The aerobic exercise program was given to 13 girls 3 times per week with 60 minutes each time. The data were obtained before treatment, after 4 and 8 weeks after treatment. In analyzing the data, repeated measures ANOVA were adopted. The results were as follows ; 1. For the changes of body weight between 2 groups, body weight of behavior modification groups decreased significantly than these of aerobic exercise group at 4 and 8 weeks after treatment, 2. For the changes of degree of obesity between 2 groups, there were no significant differences over time, 3. The analysis of change of % body fat did not reveal significant differences between 2 groups over time, 4. The changes of triceps skinfold thickness were significant differences between 2 groups over time, 5. For the changes of systolic blood pressure between 2 groups, there were significant differences over time. At 4 weeks after treatment, systolic blood pressure of behavior modification group decreased significantly than these of aerobic exercise group. 6. The changes of diastolic blood pressure were significant differences between 2 groups over time.

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Effects of Make-up Behaviors, Hair Color and Self-Consciousness on the Level of Expected Social-Psychological Effect (화장행동과 헤어칼라 및 자의식이 사회$\cdot$심리적 기대효과에 미치는 영향)

  • Lim Mi-Yun
    • Journal of the Korea Fashion and Costume Design Association
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    • v.7 no.2
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    • pp.121-135
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    • 2005
  • From a social psychological perspective, Make-up is an tool for run a lot smoother and perform communication efficiently. Many people give a turn to hair color through dyeing form due to yearning to change individual image through the image which the color is having. This paper study how make-up behavior, hair color and self-consciousness will affect the Level of Expected social-psychological effect of College Girl Students. In the sense of make-up behavior, according to result, a group of make-up behavior of self-satisfaction-oriented the level of expected social-psychological effect higher than a group of make-up behavior of tradition-oriented. Hair colors doesn't seem to be having much effect on the level of expected social- psychological effect, but have been shown to influence make-up behavior and self-consciousness. On the self-consciousness, a group of high self-consciousness the level of expected social-psychological effect higher than a group of low or fair self-consciousness. They doesn't have much effect passive expected effect as 'complement of self insufficiency' or 'a person consciousness' But they are affect active expected effect as 'the pleasure of change' and 'positive ascent'.

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Maternal Child Rearing Behavior, Sibling Relationship and Children's Social Adjustment in Group Home and Original Home (그룹홈과 일반가정 아동의 어머니 양육행동과 형제자매관계 및 사회적 적응)

  • Cho, Song-Yon
    • Korean Journal of Human Ecology
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    • v.13 no.3
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    • pp.381-391
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    • 2004
  • The purpose of this study was to investigate the maternal child rearing behavior, sibling relationship, and children's social adjustment in group home and original home. Subjects of this study were 159 mothers and their children in Seoul and Gyounggi-do. Mothers responded to 'Korean Maternal Behavior Inventory', 'Sibling Relationship Questionnaire' and 'Social Maturity Scale'. The collected data were analyzed by ANCOVA, Pearson's partial correlation, factor analysis, and Cronbach's ${\alpha}$ for internal consistency by SPSS PC program(10.0 version). The results were as follows; first, there was a significant difference in maternal rearing behavior between group home and original home. Original home mothers showed higher scores in reasoning guidance, affect, authoritarian control, achievement, overprotection, active involvement, and limit setting. Second, there was a significant difference in sibling relationship among two different homes. Sibling relationship in original home was more worm, intimate, and competitive. Third, there was no significant difference in social adjustment in those homes. Finally, there were different correlations among those homes. In original home, there were significant correlations between maternal rearing behavior and children's social adjustment, but there were no significant correlations between those variables.

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Effects of a music therapy on cognition, problematic behavior, and sleep in elderly with dementia (음악요법이 치매노인의 인지, 문제행동, 수면에 미치는 효과)

  • Jeon, Eun-Young;Jang, Gun-Ja;Yoo, Hyun-Suk;Lee, Hi-Wan
    • Journal of Society of Preventive Korean Medicine
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    • v.15 no.2
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    • pp.101-113
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    • 2011
  • Objective : The purpose of this study was to determine the effects of the music therapy on cognition, problematic behavior, and sleep disturbance in elderly with dementia. Method : The study was designed using a nonequivalent control group pretest-posttest design. The subjects comprised of 39 elders (Experimental group : 19, Control group : 20) who living in D city. The instruments used for this study were the MMSE, problematic behavior assessment tool, and sleep assessment instrument. The data were analyzed using SPSS 17.0 program. Results : The repeated measure ANOVA revealed that the music therapy had the effect on the problematic behavior and sleep. There were statistically significant differences in problematic behavior between the pretest and posttest in the experimental group. Conclusion : The study suggests that the music therapy can be applied for the aged with dementia to improve the problematic behaviors.

Effect of Oral Health Education on Oral Health Knowledge, Oral Health Behavior and Oral Hygiene Status in Children from North Korea (북한이탈 학령기 아동에 대한 구강건강교육 효과)

  • Han, Jieun;Park, Horan
    • Child Health Nursing Research
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    • v.23 no.4
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    • pp.440-448
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    • 2017
  • Purpose: The purpose of this study was to investigate the effects of oral health education on oral health knowledge, oral health behavior, and oral hygiene status of children from North Korea. Methods: Participants were 32 North Korean children defectors (15 in the education group, 17 in the control group). The oral health education program, including theoretical training and toothbrush training, was done once a week for 4 weeks. Effects of the education program were assessed for oral health knowledge, oral health behavior, and oral hygiene status at pretest, 0, and 4 weeks after the intervention. Data were analyzed using repeated measures ANCOVA with the SAS program. Results: Children in the education group showed increased oral health knowledge and behavior over time compared to the control group and an improvement in oral hygiene status including significantly decreased S-PHP and Snyder test for oral micro-organism. Conclusion: Results indicate that oral health education is effective in improving oral health knowledge, oral health behavior and oral hygiene status. These improvements could lead to a better quality of life for North Korean children defectors.