• Title/Summary/Keyword: Global Service Innovation

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A study on the impact of host's personalized offline services and platform ease of use on shared homestay consumers' purchase intention

  • Zou, Ji-kai;Yoon, Sung-joon
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.7
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    • pp.109-118
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    • 2021
  • Different from previous studies, this study focuses on accommodation providers' personalization services and platform convenience variables, identifying how these prior factors affect perceived value and trust in accommodation services on a shared homestay platform, and how consumers' innovation plays a role in the process. Through this, we would like to identify the mechanism of interaction between accommodation service providers and consumers mediated by the shared homestay platform and present implications for a more customer-centered platform operation strategy. This study has an extended meaning for prior research, empirically confirming that the increase in personalized offline service quality of personalized hosts in shared economic models has a positive impact on perceived value and platform trust of consumers. At the same time, we confirm that under the shared economy model, consumers' innovation propensity plays an important positive role in regulating their perceived value aspects as well as their confidence in the platform.

The Effects of Innovator's DNA on the Innovative Strategy in SMEs (중소기업 경영자의 혁신DNA와 혁신전략에 관한 연구)

  • Kim, Seung Ho;Bae, Seung Hyun;Jun, In;Park, Jong Ho;Son, Kang Ho
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.6
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    • pp.199-212
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    • 2014
  • Recently, there are increasing to the interest in the organizational innovation DNA as the innovation origin and these interest mainly were approached through the case analysis of global innovative companies. The purpose of study is to investigate the applicability under the CEO of SMEs settings as global companies' cases. The research focused on the impact of innovator's DNA on innovative strategy by the empirical study that analyzed from 110 firm's data in Daegu and Gyeongbuk region. The results of empirical study, innovator's DNA has positive effects on the overall innovative strategy, especially the effects of discovery DNA are stronger than operational DNA. Included to the discovery DNA effects, operational DNA bring about negative on the product differentiation, though it has positive on the market differentiation. In terms of components of innovator's DNA, the questioning and association have strong impacts on the overall innovative strategy, and analyzing has positive on market differentiation, but specific task implementation has negative on the product differentiation. The results suggest that the logic of global innovation case is possible to the SME's CEO and need to learning efforts to promote discovery DNA for successful innovation.

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A Study on the K-service Considering Homo Ludens in the Era of King JeongJo (정조시대의 호모 루덴스로 고찰하는 K-서비스 연구)

  • Hye-Jung Jun;Young-Kwan Lee
    • Industry Promotion Research
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    • v.8 no.3
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    • pp.125-136
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    • 2023
  • This study tried to establish a system of service paradigm by re-examining the Korean play culture through the people who play in the era of King Jeongjo and revealing the integration of modern service culture. The results of this study are as follows. First, King Jeongjo inspired the autonomy and creativity of the participants through the patronage of Changdeokgung Palace and led the renaissance era of Joseon as a creative play. The creative play of the service industry is reborn as a place of innovation that realizes development through a communicative intellectual network. Second, the 60th birthday Jin Chan-yeon and the aesthetics of slowness that evoke artistic play are the language of innovation that transcends language and culture. Artistic play becomes a channel of communication to share happiness with people around the world based on absolute beauty and aesthetic sensibility. Third, Jeongjo was a humanist in Joseon. This humanistic ideology leads to humanistic religion. K-service, which uses religious play as a medium, has a turning point towards healing and happiness as all participants in the service experience sacredness. There is an implication in that it pioneered a service culture by presenting a new paradigm by combining play and service, and laid the groundwork for building a unique area in global business.

Can examples of the Japanese "Galapagos Effect" theory be identified among South Korean High-Tech Service Companies?

  • Callinan, Nigel
    • Asian Journal of Business Environment
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    • v.9 no.2
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    • pp.17-25
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    • 2019
  • Purpose - This study uses the 'Galapagos Effect' theory proposed by Japanese researchers to investigate if there is a basis for applying the theory to South Korea, specifically in the High-Tech Service area. Research Design, Data, and Methodology - The underlying characteristics of Japanese business environment that led to the Galapagos Effect are identified, and then Korea is investigated to see if these characteristics are also evident. The case studies of three South Korean companies are explored to see if they can be considered as examples of the Galapagos Effect Results - The findings illustrate that some evidence for the existence of the Galapagos Effect does exist in Korean companies, but more research is required to systemize the phenomenon. Conclusions - The study concludes that proactive measures at a Government and business level should be implemented to mitigate the effects of the Galapagos Effect in Korea. The existence of evidence suggests that there may be grounds for more comprehensive studies in order to try and make a generalization. In addition, more study needs to be done to establish exactly which kinds of high-tech service companies are most likely to hit barriers due to the Galapagos Effect as it is not clear from the existing evidence.

Situations and its Prospect of Single Window System for Customs One-Stop Service in Japan

  • Han, Sang-Hyun
    • The Journal of Information Technology
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    • v.8 no.3
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    • pp.143-158
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    • 2005
  • The purpose of the paper is to analyze situations and its prospect of Single Window System for custom's one-stop service in Japan and to suggest effective application was to improve of in Korea's Customs systems. In response to the growing demand for lower trading costs and shorter and more predictable lead times with the advancement of the international trade supply chain, the Single Window System for import/export and port-related procedures was launched on 23 July 2003 in Japan. The concept of the Single Window System is to establish a comprehensive computer interface system that enables users to complete all import/export and port-related procedures required under different laws and regulations in a single input and single transmission. To realize the concept, the data elements and submission times of the various systems were harmonized, and manual procedures, such as quarantine and immigration, were computerized. Then, all the necessary systems, such as NACCS, Port EDI System, and Crew Landing Permit Support System, were interconnected as a Single Window System. Close cooperation among other governmental organizations and the private sector was a key factor in the successful development and smooth utilization of the System so that it fully met all parties' needs. It is anticipated that operating costs will be greatly reduced and trade facilitation will be enhanced as a result of the simplification of procedures. Korea Customs advocates the Single Window System as a best practice at ASEAN and WCO to contribute to the development of regional and international capacity building.

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Adaptive Framework for Designing R&D Project Management Process Using Cloud Computing Technology (클라우드 컴퓨팅 기술을 활용한 적응형 연구개발 프로젝트 관리 프로세스 설계 프레임워크)

  • Shin, Kwang-Sup
    • The Journal of Society for e-Business Studies
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    • v.18 no.4
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    • pp.25-43
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    • 2013
  • Two of the most important changes in the global market can be represented with Hyper-connection and Glocalization. To cope with these changes and secure the competitive advantages, it is essential to develop the standard organization, policy, processes and criteria for service management. In addition, the service management system is required to effectively support the R&D project management. In this research, an adaptive framework and system architecture for designing R&D project management process using cloud computing has been introduced. With the proposed system, it is able to overcome the limitations of traditional service management and treat the demand from the market in agility. Moreover, it may be possible to present more value than customers want and secure the competitive advantages in the global market with the proposed system.

A Win-Win IT Innovation Case Study on the SMB and Large Enterprise in Automotive Industry (자동차 산업의 대중소 상생 IT 혁신 사례)

  • Kim, Dae-Ho
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.6 no.4
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    • pp.95-110
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    • 2011
  • Deepening of the global competitive environment due to changes in operating environment and business, domestic and abroad companies in automotive industry are trying to optimize their production and logistics, to enhance their supply chain competitiveness and to promote information strategic planning to maximize their IT-enabled capabilities. In particular, the automotive industry is showing the various efforts to build the demand-based production system for responding to the market changes and preparing the global production and sales system. Despite of their various effors, the IT deployment and utilization levels of parts suppliers in the field of production/logistics companies are shown as higher in comparison with other area supplies, but the levels are shown as a very low condition compared to the parts suppliers of other manufacturing sectors. In this sense, the subject of this study, 'A' company (SMEs), has the challenges for improving the IS utilization and the accuracy of the information system according to the inefficiency of manual and field validation. Consequently, to improve and enhance the utilization of information systems, A company is carrying out the project to improve the ERP and POP operations by in-house approach, but they have shown the limitation in introducing and applying the latest technology.

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Estimation of the Available Green Roof Area using Geo-Spatial Data (공간정보를 이용한 옥상녹화 가용면적 추정)

  • Ahn, Ji-Yeon;Jung, Tae-Woong;Koo, Jee-hee
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.19 no.5
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    • pp.11-17
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    • 2016
  • The purposes of this research are to estimate area of greenable roof and to monitor maintaining of green roofs using World-View 2 images. The contents of this research are development of World-View 2 application technologies for estimation of green roof area and development of monitoring and maintaining of green roofs using World-View 2 images. The available green roof areas in Gwangjin-gu Seoul, a case for this study, were estimated using digital maps and World-View 2 images. The available green roof area is approximately 12.17% ($2,153,700m^2$) of the total area, and the roof vegetation accounts for 0.46% ($80,660m^2$) of the total area. For verification of the extracted roof vegetation, Vworld 3D Desktop map service was applied. The study results may be used as a decision-making tool by the government and local governments in determining the feasibility of green roof projects. In addition, the project implementer may periodically monitor to see whether roof greening has maintained for efficient management of projects, and a vast amount of World-View 2 images may be regularly used before and after the projects to contribute to sharing of satellite images information.

Practical Insights that Designer Can Contribute to Corporate Social Value Management; through Changes in Samsung

  • Park, Junsang;Nam, Wonsuk
    • International Journal of Advanced Culture Technology
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    • v.8 no.3
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    • pp.90-100
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    • 2020
  • Our overall society circulates in line with the economical situations characterized by production and consumption and companies play the role of providing products and services, thus taking very significant responsibilities for the socioeconomical and cultural aspects in society. Therefore, when designers attempt to think of a way to enable companies and society to share their values and propose specific concepts and visualize outcomes, it is very critical to be able to understand economical philosophy and management strategies that interconnect companies with society and seek out proper design approaches. Recently, the world's enterprise and management culture tend to connect products and services provided by companies through chains of social values. Based on the abovementioned shift in the management paradigm, the researcher investigates and analyzes actual cases of attempts by Samsung Electronics to achieve its social impacts and studies actual roles and approaches of in-house designers with creativity and insights of humanity with regard to these attempts. Each case is selected from various fields such as the company's products and service development, business systems, culture, and external strategies and the ultimate goal is to learn about actual insights and approaches of designers to make contributions to the company's management with social impacts. Especially, humanity and creative thinking of many designers working in the manufacturing industry can have significant contributions to achieving its management with social impacts and effects of sustainable management.

A Study on the Emergence of Environmental Regulation in Complex System Paradigm (복잡계 패러다임에서 환경규제의 출현에 대한 연구)

  • Lee, Han-Woong;Kim, Seong-Hun;Bae, Ha-Na;Seo, Yong-Mo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.10
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    • pp.6905-6916
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    • 2015
  • The primary purpose of this paper is to find out the environmental regulation in our global society with complex system concept. After the industrial revolution, there were working toward solving various problems while there has been an industry advancement. But, there are various issues that a simple international trade or economic technologic levels were not solved. The evolution of technologies through complex systemic thought are not accidental issues. These issues build and provide a predictable technology innovation that system was emergent a new order. With complex systemic thought, the earth that was facing environmental problems was in the phrase edge of chose. These conditions played the trigger role for the solving various problems in environmental regulations but they don't get along well together. There were no causal relationship between structural elements. This paper describes an emergence of new order through these interactions in environmental regulation. These environmental regulations make desperate efforts not only public sectors but also private or/and firms that make an emergence of new order with the critical point reached. Also, we provide the understanding base an environmental regulation with new order for uncertainty.