• 제목/요약/키워드: Food and Beverage Service

검색결과 190건 처리시간 0.022초

Ready-to-drink (RTD) 커피 음료의 카페인 함량과 표시사항의 적합성 (Conformance of Caffeine Content and Labeling of Ready-to-drink Coffee)

  • 서예은;이유정;김정환
    • 한국식품위생안전성학회지
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    • 제38권6호
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    • pp.537-543
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    • 2023
  • 본 연구에서는 대형마트, 편의점 및 온라인 마켓에서 수집한 조제커피 제품의 카페인 함량을 모니터링하고 표시사항의 적합성을 검토하고자 하였다. 카페인의 함량은 HPLC을 사용하여 정량 분석하였다. 그 결과, 콜드브루 제품의 카페인 함량은 0.31-1.04 mg이었으며 평균 0.55 mg으로 나타났다. 제품 1개당 평균 함량은 147.27 mg/bottle로 나타나, 일일 권장섭취량을 감안하였을 때 성인 1인당 2.7병을 섭취할 수 있다. 아메리카노 제품의 카페인 함량은 0.15-0.38 mg이었으며 평균 함량은 0.28 mg 수준으로 나타났다. 제품 1개당 평균 함량은 110.42 mg/bottle로 나타나, 일일 권장섭취량을 감안하였을 때 성인 1인당 3.6병을 섭취할 수 있는 것으로 나타났다. 디카페인 콜드브루 제품의 카페인 평균 함량은 5.14 mg/bottle로 나타났으며 일반 아메리카노 제품에 비해 약 95%이상 카페인이 제거되어 식품의약품안전처에서 제시한 디카페인 제품 기준에 충족하였다. 또한, 총 카페인 함량의 허용오차인 120%를 초과하지 않아 관리가 잘 이루어지고 있음을 확인하였다.

대학내 커피전문점 서비스품질에 대한 중요도-수행도 분석 (Importance-Performance Analysis of Service Quality of In Campus Specialty Coffee Shop)

  • 김현아
    • 한국식품영양과학회지
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    • 제37권8호
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    • pp.1069-1078
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    • 2008
  • 본 연구에서는 K대학교에 위치한 커피전문점 D의 마케팅 운영 전략을 수립하기 위하여 커피전문점의 서비스품질에 대한 중요도-수행도 분석을 실시하였으며, 분석 결과는 다음과 같다. 첫째, 본 연구의 조사대상자는 남자 252(40.6%), 여자 369(59.4%)이었고 연령은 평균 21.99세였으며, 한 달 용돈 수준은 평균 30만원이었다. 둘째, 하루 평균 커피음용량을 조사한 결과 조사대상 중 23.0%는 '하루에 2잔 이상', 23.8%는 '하루에 1잔', 15.6%는 '일주일에 $3{\sim}4$잔', 14.7%는 '일주일에 $1{\sim}2$잔', 8.7%는 '한 달에 $2{\sim}3$잔', 14.2%는 '한 달에 1잔 이하'의 커피를 마시고 있었다. 대학내 커피전문점 이용 시 1인당 평균 비용은 2,096원이었으며, 매장에 머무르는 평균 시간은 25.92분, 최근 한 달 동안 이용 빈도는 2.17회였다. 셋째, 대학교내 커피전문점의 서비스품질의 5개 요인의 중요도 인식 수준을 조사한 결과 '종사원의 태도 점수(3.88)', '물리적 환경(3.79)', '커피의 관능적 품질(3.73)', '음료의 특성(3.67)', '대표성(3.28)' 순으로 나타났다. 수행도인식 수준을 조사한 결과 '커피의 관능적 품질(3.13)', '음료의 특성(3.06)', '종사원의 태도(3.05)', '물리적 환경(2.77)', '대표성(2.61)' 순으로 나타났다. 21개 커피전문점의 서비스 품질 항목의 중요도 수준과 수행도 수준의 차이를 분석한 결과 모든 항목에서 유의적인 차이가 있었다(p<.001). 넷째, 대학교내 커피전문점의 서비스품질 속성에 대한 중요도-수행도 분석을 실시한 결과 중요도와 수행도가 모두 높은 유지관리영역(Keep Up the Good Work)에는 '1.커피의 맛이 기호에 맞음', '3.커피의 농도가 적당함', '4.커피의 향이 적당함', '8.종사원은 업무를 잘 수행하기 위해 노력함', '9.종사원들은 성의를 다함', '10.종사원을 신뢰할 수 있음', '11.종사원은 고객의 요구를 수용하기 위해 노력함', '12.종사원이 편안함을 줌', '13.종사원은 깔끔하고 단정한 복장을 함', '14.종사원은 질문에 성의 있게 대답함'의 10개 항목이 해당됨을 알 수 있었으며, 여기에 해당되는 항목들은 현재의 상태를 유지할 수 있도록 지속적인 관리가 필요하다. 또한 중요도는 높으나 상대적으로 수행도는 낮은 중점개선영역(Concentrate Here)에는 '5.의자가 편안함', '16.테이블간의 간격이 적당함', '17.테이블 내 의자간격이 적당함', '18.좌석이 충분함'의 4개 항목이 속해 향후 충분한 좌석 수, 테이블간의 충분한 간격, 테이블내 충분한 의자 간격, 편안한 의자의 확보가 시급함을 알 수 있었다.

와인 소비자의 선택 속성의 만족도에 관한 연구 (The Relationship between Wine-Selection Attributes and Consumer Satisfaction)

  • 방진식;최태호;전진화
    • 한국조리학회지
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    • 제12권2호
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    • pp.88-105
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    • 2006
  • Entering into the new millennium, the Korean wine market has recorded the highest growth rate among the domestic alcoholic beverage market and been recognized as a rapidly emerging market with further escalation potential. Responding to the current drastic escalation of Korean wine market in terms of its volume, the present study scrutinizes the considerable wine-selection attributes that are related to individual wine consumer‘s characteristics including demographic variables. These attributes are also expected to be precursors of wine consumers‘ satisfaction. ANOVA results suggest that each demographical variable-gender, age, income level, and the frequency of wine consumption-pertains to specific wine-selection attribute(s). Likewise, wine consumers‘ characteristics are also associated with those attributes. As wine consumers are experienced, they rely less on information; rather, their selections tend to be dependent upon quality, value, contexts, and preferences. The subsequent multiple-regression investigating the relationship between wine-selection attributes and satisfaction signifies that quality, contexts, and preference attributes are the substantial antecedents of wine consumers‘ satisfaction. When consumers purchase a wine, "information on purchase" was the most important criterion for the Newcomers and the Outsiders, while the Connoisseurs mainly depended on "marketability", "wine values" and "viticulture environment". "Preference" attributes influenced the Aspirants the most in buying decision. The Newcomers and the Outsiders need more information before deciding to purchase as their wine knowledge was very limited. The Connoisseurs were likely to consider the quality as a more important factor than the price and it is necessary to develop high quality wine at a reasonable price in order to attract this group.

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서울·경기지역 일부 중장년 성인의 주관적 건강인지, 식습관 및 건강 관련 습관에 관한 연구 (A Study on Perceived Health Status, Dietary Habits and Health-Related Lifestyle Factors of Middle-Aged Men and Women in Seoul and Gyeonggi Area)

  • 박경애;최온정;김지원;송경희
    • 대한영양사협회학술지
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    • 제27권3호
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    • pp.162-178
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    • 2021
  • The study examined the perceived health status, dietary habits, and health-related lifestyle habits of middle-aged men and women in Seoul and Gyeonggi-do areas. The survey was conducted on 670 individuals (320 men and, 350 women), aged 40~64 years, in Seoul and Gyeonggi-do areas. The online and written data were analyzed using the SPSS WIN 25.0 program. Although there was a significant difference in the perceived health status (P < 0.01), there were no significant differences in the subjective stress and the current disease status according to sex. For dietary habits, the scores for fruit intake (P < 0.05), meat and fish intake (P < 0.05), milk and dairy products intake (P < 0.01), and seaweed intake (P < 0.05) were higher in women than men. The scores for three-meal eating (P < 0.05) and water intake (P < 0.01) were higher in men than women. For the health-related habits, alcohol-drinking frequency, daily alcohol consumption, smoking experience, and daily smoking were higher in men than women (P < 0.001). In contrast, caffeinated beverage intake, exercise frequency, and daily smart-phone, computer, and TV using time were similar in both sexes. The meal-eating time was faster in men than women (P < 0.01). For dietary behavior changes, only appetite showed a significant gender difference (P < 0.05). This study provides essential information on the perceived health status, dietary habits, and health-related lifestyle habits in middle-aged men and women. Nevertheless, further research and a practical nutrition program will be needed to solve undesirable dietary habits and improve the health and lifestyle of middle-aged adults according to sex.

외식업체 종사원의 직무만족 영향요인이 직무만족과 서비스품질에 미치는 영향 (An effect on the Job-satisfaction and Service quality of the effect factor on Job-satisfaction on Family Restaurant Service Staff.)

  • 이형백;노진옥
    • 한국관광식음료학회:학술대회논문집
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    • 한국관광식음료학회 2005년도 학술논문발표집
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    • pp.1-20
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    • 2005
  • 패밀리 레스토랑은 서비스 산업이라 해도 과언이 아니다. 서비스 운영자 혹은 서비스 제공자의 역할은 고객과의 접촉순간(MOT : Moment Of Truth)에 고객의 요구 및 욕구를 충족시켜 고객에게 제공하는 가치를 극대화하여 서비스 상품의 판매 향상을 도모하고자 하는 것이다. 향후 패밀리 레스토랑은 하드웨어(hard ware)측면보다 내적으로 어떤 서비스를 질적으로 나타낼 수 있느냐 하는 소프트웨어(soft ware)가 더욱 강조될 추세이다. 따라서 본 연구의 목적은 패밀리레스토랑 종사원들의 직무만족이 서비스품질에 어떠한 영향을 미치는지 연구하고자 하는 것이다. 본 연구의 대상은 대구전역에 위치하고 있는 패밀리 레스토랑에 근무하는 종사원을 연구대상으로 하였다. 조사기간은 2004년 4월 1일부터 5월 20일까지 50일간에 걸쳐 실시하였다. 실증분석 결과, 본 연구에서 제시한 7개의 가설 가운데 4개가 유의한 것으로 검증되었다.

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취업희망분야와 의사결정 영향요인의 관계에 관한 연구 -식품영양 및 외식$\cdot$조리 전공자를 중심으로- (Investigation of Factors Influencing Career Decision-Making of Students in Foodservice Management and Culinary Arts Programs)

  • 이경은;김태희
    • 대한지역사회영양학회지
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    • 제10권3호
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    • pp.311-318
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    • 2005
  • The purposes of the study were to identify important attributes in foodservice management and culinary arts students' career decision-making and to investigate factors determining their preferred employment fields. A questionnaire that consisted of preferred employment fields, importance rating of 19 attributes related to job choices, and demographic information was developed based on a review of literature. A total of 319 students enrolled in food and nutrition, foodservice management, and culinary arts programs of eight 2-year colleges and 4-year universities in Seoul and Kyunggi Province participated in the survey. Data were analyzed using SPSS Win (version 10.0) with descriptive statistics, chi-square analysis, one-way analysis of variance, factor analysis, and discriminant analysis. Attributes of the highest importance scores included fringe benefits, wages and promotion opportunities, working environments, professional development opportunities, and organizational culturs. The students who preferred non-commercial foodservice as a career choice depended more on 'word-of-mouth from faculty' than those who preferred other fields (F=3.094, p < .05) and rated importance of 'participation in job fairs' higher than those who selected hotel food and beverage (F : 5.048, p < .01) . A factor analysis of the 19 attributes resulted in five factors: job/compensation policy, impersonal communication, company image, word-of-mouth, and personal experience. The five factors explained $67\%$ of the total variance. A discriminant analysis revealed that students who perceived 'impersonal communication' and 'word-of-mouth' more important were likely to prefer non-commercial foodservice as a career choice. The results would be used by university faculty in advising graduating students on career selection and by recruiters in developing effective and attractive recruiting programs.

전문대학의 푸드스타일리스트과의 교육형태와 학습자 만족도에 관한 고찰 (A Study on the Educational Conditions and Student Satisfaction of a Foodstylist)

  • 황지희;김윤성
    • 한국조리학회지
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    • 제10권3호
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    • pp.51-64
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    • 2004
  • This study was designed to examine the educational conditions of a foodstylist and student satisfaction with the training. It looked at the educational conditions of the food-stylist department, one of relatively newly-emerging departments, and examined student satisfaction by each factor in order to have specific problem in the educational conditions. The purpose of this study was to maintain higher student satisfaction and to have competitive advantage over the other related departments. For the general information of respondents, most respondents said the monthly average income to be approximately 1.5 times higher than that of common workers in the country, showing that the food-stylist department is preferred by the class with economic ability. For admission motives, respondents used the information via mass communication when they choose it For general educational conditions, students have most satisfaction with the originality of department, at the score of 3.79, following by laboratory and vision in the order. The least satisfaction was in career guidance, reflecting that they have vague ideas where to work. For the theoretical course of study, it was found that ‘Introduction to Table Coordination’ had the highest satisfaction, 3.82, following by ‘Coloring’ and ‘Understanding on Oriental and Occidental Tablewares’ in the order. ‘Food and Beverage Service’ and ‘Public Health’ were found to have the least satisfaction, showing that those subjects do not cause any interest in terms of their property. For the satisfaction of practical training course, it was found ‘Cocktail Practices’, ‘Bakery and Confectionary Practices’, and ‘Understanding of Wines’ in the order, showing that practical subjects with high visuality have higher satisfaction. Further studies are necessary to examine the satisfaction with subjects from various classes, together with many course of study, and to develop statistical data that help us understand the needs of students more correctly for application.

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패스트 푸드의 외식행동(外食行動)에 관한 2차(次) 실태조사(實態調査) -여의도(汝矣島) 지역(地域)을 중심(中心)으로- (A Secondary Survey of Fast Food Dining out Behaviours -Focused on Youido Apartment Compound in Seoul-)

  • 모수미;전미정;백수경;이수경
    • 한국식생활문화학회지
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    • 제4권1호
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    • pp.83-94
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    • 1989
  • A secondary survey was conducted of 503 customers, to investigate eating out behaviours at five fast food restaurants of Youido apartment compound in Seoul, in April of 1988. The results are summarized as follows: The majority, 84% of customers, were aged 14 to 30, consisting of junior and senior high school children, college students and company employees. In contrast to the previous survey of 1986, in which no elderly customers were found, a small number of elderly customers were observed in this study. The reasons given by customers for patronizing fast food restaurants were the following, from most to least frequent: 'convenient', 'allows for companionship', 'the pleasant place to eat', 'dining equipment and tableware are hygienic', 'to be able to stay as long as I want', and 'foods rapidly served'. Only 24.2% of the customers purchased the fast foods for a full meal, 38.3% purchased the foods for snacking, and others purchased ice cream only or drink only. The majority of the customers ate the purchased foods at the fast food restaurants. However, a limited number of female customers preferred to take the packed fast foods to their homes. Taste preference was a major factor in food selection from available menu items, among the younger customers; whereas customers over 30 years old were concerned with nutritive balance. Fried chicken, pizza, rolled rice with laver, ice cream, and juice were high on the list of liked foods; in contrast, lower preference was for fish burger, doughnut, spaghetti, Chajang noodles and chili beans. The survey discovered that the preference for fried chicken, pizza, and salad had increased compared to the previous survey of 1986. Preference by food nationality was highest for Korean food, then Western food, Chinese food, and Japanese food, in that order. Customers offered suggestions for better fast food service, such as lowering the price; greater variety in the menu; developing fast foods from the traditional Korean foods; and increasing the proportion of vegetables and fruits on the fast food menu. The customers, in particular, emphasized a need for the development of Korean traditional beverage of malt drink and persimmon punch, as well as mungbean pan cakes and sweet- spicy rice noodles (docbokki), as fast foods.

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1인 식음공간 구성 만족도 연구 - 서울 관악구 내 한식 1인 식음공간 중심으로 - (A Study on the Satisfaction with the Configuration of Eating and Drinking Spaces for Solo Diners - Focusing on Korean Restaurants for Solo Diners within Gwanak-gu, Seoul -)

  • 이은경;한혜련
    • 한국실내디자인학회논문집
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    • 제26권5호
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    • pp.125-134
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    • 2017
  • This study is aimed at analyzing desired spaces and demands for their improvements, and subsequently proposing the design plan for eating and drinking places for solo diners by surveying the user satisfaction based on the analysis of the space configuration, and the physical environment of eating and drinking spaces for solo diners. Theoretical discussions about eating and drinking spaces for solo diners and their physical environment were reviewed from the previous studies, and an on-site survey was conducted with a checklist, for which the items regarding configuring elements of physical environments for the satisfaction with eating and drinking spaces for solo diners have been derived. Measurable checklist items according to the configuration of eating and drinking spaces were derived for this survey, which had then been conducted with diners in the eating and drinking spaces for 2 weeks. The analysis results are as follows. First, cleanliness is required as a necessity for the user satisfaction in eating and drinking spaces for solo diners. Second, a '-' shaped bar and the spaces to utilize and combine additional facilities are required in the central service space. Third, the self service should be performed in the additional service space. Fourth, the menu composition and the location selection considering main age groups of diners are needed. Fifth, interior design elements need to be improved to allow diners to feel visual interest along with enjoying food and beverage. It is considered that the strategies of spatial design need to be analyzed and proposed from the perspective of design among the physical environments of eating and drinking spaces for solo diners in future studies.

전통음식의 인식과 관계의 질간의 영향 관계: 전라남도 지역음식을 중심으로 (The effect of the the traditional food Perception and relationship quality: Focused on Jeollanamdo Area Food)

  • 서경도
    • 디지털융복합연구
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    • 제16권7호
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    • pp.117-122
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    • 2018
  • 남도지역주민 내 대학생을 대상으로 남도음식에 대한 인식을 기술분석을 통해 고찰하고, 인식과 관계의질 간의 관계를 파악하였다. 나타난 기술분석과 실증분석을 통해 지역전통음식에 대한 이해와 한식으로서 지역전통음식이 관광자원으로서 음식관광을 활성화를 하는데 기초적 자료로 제공하고자 하였다. 선행연구결과에 대하여 직간접적으로 지지하고 있다. 따라서 지역음식의 특성을 알고 있음으로 표현 할 수 있는 인지는 지역음식에 대한 지속적 관계 및 유지 등으로 표현이 됨으로 관계의 질로서 표현되는 신뢰, 몰입, 만족은 지속적 관계, 유지, 관심으로 표현할 수 있다. 지역음식으로 음식관광을 성장 및 발전을 유도하기 위해선 지역 음식에 대한 의미와 스토리텔링이 부여가 된다면 지역전통음식의 이미지 구축에 많은 도움이 될 것이다. 지역전통 음식에 대하여 인식이 호의적이거나 비호의적인 태도로서 관련된 반응으로 파악한다면 이후 지역음식에 대한 적극적인 관심, 자부심 등 지역민으로서 지역음식에 대하여 의미와 지속적인 관심과 식음료행동에 관련이 있을 것은 물론 지역전통음식이 관광자원으로 성장, 발전을 하는데 큰 역할을 할 것으로 판단된다.