• 유통과학연구
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• 제16권12호
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• pp.23-31
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• 2018

Purpose - The purpose of this study was to set brand awareness and brand image as independent variables from Keller's (1993) definition of brand equity and to analyze whether those variables have an influence on customer satisfaction and customer loyalty with perceived quality and value as mediator variables. Research design, data, and methodology - Data is collected through questionnaires from 200 of responders. Survey respondents were young people who use convenience stores. Questionnaires were tested in October 2017. SPSS and AMOS were used for structural equation as an analysis method. Results - The analysis results specified above can be summarized as follows: 1) Brand awareness had statistically significant influence on perceived quality and perceived value; 2) Brand image had a positive (+) influence on perceived quality and had no significant influence on perceived value; 3) Perceived quality and perceived value had a significant influence on customer satisfaction, and customer satisfaction had a statistically significant influence on customers' repurchase intention. Conclusions - Brand awareness and brand image had an influence on young consumers' decision-making process for purchasing PB food products. Convenience stores have to focus on developing food products with brand awareness and brand image more suitable for satisfying consumer preferences.

• 환경정책연구
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• 제7권2호
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• pp.49-66
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• 2008

본 연구는 경제적 가치와 환경가치를 유기적으로 결합시키는 행복경제학적 접근을 적용하여 자연관과 효용의 관계를 비교하고자 한다. 회귀분석을 수행한 결과 다음과 같은 사항을 발견할 수 있었다. 첫째, 본 분석에서는 자연관에 따라 행복함수 형태가 다르다는 것을 실증적으로 확인하였다. '인간중심적 자연관'의 가치체계는 경제가치중심이며 환경, 신뢰와 같은 비 물질가치 요소가 무시할 정도로 낮은 것임을 통계적 유의도를 통하여 알 수 있다. 둘째, '생태중심적 자연관'은 경제를 포함한 환경, 사람신뢰를 동시에 고려하는 중층적 가치체계를 가지고 있다고 할 수 있다. 그들의 가치체계에 따르면 인간의 편의와 경제적 가치에 치우친 행위는 행복극대화 관점에서 합리적이지 않다는 점을 분석 결과에서 알 수 있다.

• 산경연구논집
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• 제13권8호
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• pp.29-50
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• 2022

Purpose - This study aims to investigate factors affecting Chatbot service acceptance attitude. For wide use of Chatbot service, firms need to find barriers or obstacles for customers, if any, not to use Chatbot service. Research design, data, and methodology - We apply value-based accept model to investigate the quality of Chatbot, to verify the meaning of service value of Chatbot and to find the relationship among variables. To test hypotheses, we conducted survey. We collected 300 questionnaires. SPSS version 2.0 is used. Regression analysis, moderating effect test is conducted. Results - 4 Qualities of Chatbot, Ease of use, Usefulness, Enjoyment, Interaction are affecting acceptance attitude, and 5 service values, only interaction does not affect emotion. Trust, Specialty, Necessity, Social, Emotion moderating Chatbot service to accepting attitude. Regarding moderating effects by personal characteristics and personal tendency, innovation resistance, innovativeness, and social effects are turned to have influence while regulatory focus, construal level does not have moderating force. Also, the auxiliary service like Chatbot service affects customers' evaluation on the main service quality. Conclusions - Service firms adopt Chatbot service for various purposes. The results imply that customers are generally recognize the merits of Chatbot, but there are some barriers such as innovation resistance characteristic especially uncomfortable.

• 산업경영시스템학회지
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• 제41권1호
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• pp.70-83
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• 2018

Korea's five leading industries-chemical, automobile, shipbuilding, metal and electronics-have been the growth engines of the Korean economy for the last 30 years. However, with their performance weakening in the past few years, Korea's annual growth rate has dropped to less than 2%. Just as the Japanese economy struggled through the lost decades, Korea's leading industries have been facing signals of arriving at a Strategic Inflection Point ("SIP") since the mid-2000s. The objective of this study is to present an appropriate value strategy for Korean firms in leading industries to gain sustainable competitive advantages. This paper examines the following issues : First, it diagnoses the signs and timing of SIP for the five leading industries. Second, this study examines 78 Korean and Japanese firms in order to understand the adaptation strategies of the highest and lowest performing firms from a value strategy point of view. Third, it empirically analyzes the correlation between the indicators of value strategy and the accounting performances of the Korean and Japanese firms. The data set used in the cluster analysis were collected from KISLINE database of NICE Information Service and annual reports. The findings in the case analyses of high and low performing companies show that high value-added specialty chemical materials and electronic component manufacturers that had a strong focus on value creation were defined as high performing companies. And in the cosmetic and automobile industries, companies with a strong emphasis on value appropriation gained high performance. Furthermore, the study conducted a cluster analysis based on two indicators R&D and advertisement expense. The analysis shows that a significant gap exists in the operating incomes among three groups classified under the value strategy. The study recommends that Korean firms are requested to increase R&D expenditure, conduct M&A and collaborate with companies that own source technologies to narrow the technology gap and improve their segment portfolio from commodity to value-added products.

• 한국산업정보학회논문지
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• 제23권5호
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• pp.89-102
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• 2018

본 연구는 선행연구의 주장을 근거로 온라인 쇼핑몰 이용 가치에 대해 쾌락적, 실용적 가치로 분류한 다음 온라인 쇼핑몰 이용가치가 플로우, 고객 충성도에 미치는 영향에 대해 알아보고자 한다. 또한 온라인 쇼핑몰 이용가치와 플로우의 관계는 다양성 추구 성향에 따라 어떠한 차이가 나는지 밝혀보고자 하였다. 연구의 주요결과를 살펴보면 첫째, 온라인 쇼핑몰 이용 가치 중 쾌락적 가치와 실용적 가치는 플로우에 유의한 영향을 미치는 것으로 나타났다. 둘째, 온라인 쇼핑몰의 플로우는 고객 충성도에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, 온라인 쇼핑몰 이용가치(쾌락적, 실용적)가 플로우와 고객 충성도에 미치는 영향은 다양성 추구성향에 따라 다르게 나타났다. 마지막으로, 본 연구를 통하여 소비자의 다양성 추구 성향에 따라 차별적 접근의 필요성을 마케팅 실무자에게 제안하였다. 이와 더불어 연구의 결론 부분에는 향후 연구 방향에 대해서도 기술하였다.

• 한국IT서비스학회지
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• 제21권2호
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• pp.1-26
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• 2022

This study classified five types of online food subscription economy: replenishment, curation, surprise, membership, and visitation. An online survey was conducted with 314 customers who experienced 5 types of online subscription economy. This study selected the characteristics of the food subscription economy as convenience, perceived personalization, economic utility, and timeliness through previous studies. The effect of the four characteristics on perceived value (utilitarian and emotional) and the relationship between customer engagement and perceived value, which are dependent variables that have never been used in the food subscription economy, were verified through the S-O-R model. In this relationship, we demonstrated how consumers' personal tendencies, such as need for cognitive closure and self-efficacy, mediate between timeliness and perceived value related to online food delivery. The study results are as follows. Perceived personalization, convenience, and timeliness had a positive effect on the utilitarian value in the order. It also had a positive effect on emotional values in the order of perceived personalization and timeliness. On the other hand, economic utility had no significant effect on practical branches. Customer engagement had a positive effect in the order of emotional value and utilitarian value. The lower the need for cognitive closure the more positive the utilitarian value. The lower the self-efficacy, the more positive the emotional value was perceived. Through the above study, companies that want to operate or start an online food subscription economy need a strategic approach rather than unreasonable price discounts in pricing policy. In addition, it is necessary to focus on marketing activities that provide emotional value by focusing on perceived personalization, which is the satisfaction factor of online food subscription.

• 한국HCI학회:학술대회논문집
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• 한국HCI학회 2008년도 학술대회 2부
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• pp.210-215
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• 2008

기술의 발전과 급속한 세계화가 이루어짐으로 인하여 시장이 확대되면서 디자인이란 영역은 다양한 매체를 통하여 시대의 핵심 역량과 가치를 창출할 수 있는 분야로 화두가 되고 있다. 과거 디자인이 '미적인 아름다움', '장식', '감성의 만족'들을 추구했다면 이제는 시대와 기술의 변화에 따라 또한 다양한 문화를 배경으로 한사용자를 중심으로 분명히 다른 가치가 존재하며 그에 따른 다른 방법들이 필요한 시점이 되었다. 이러한 필요에 따라 최근 상품 개발 과정이나 평가 과정에서 주로 사용되고 있는 포커스 그룹 인터뷰 방법론과 같은 문화적 기반의 명확한 사용자의 니즈(needs) 파악이 가능한 방법에 대하여 구체적으로 연구될 필요가 있다. 따라서 본 연구에서는 이러한 다양한 문화의 배경 및 개인의 기질에 따라 결과가 달라질 수 있는 포커스 그룹 인터뷰를 중심으로 문화적 특성이 커뮤니케이션 방식에 어떠한 영향을 미치는지에 대한 연관성을 밝히고자 한다. 또한 문화적 특성은 개인 기질에까지도 영향을 미치기 때문에 문화적 특성과 개인의 기질을 근간으로 MBTI에 나타난 결과에 따라 대조군을 설정하고 문화적 특성에 따른 커뮤니케이션 방식의 차이를 검증하기 위한 실제적인 분석 방법론을 수립하였다.

• 한국전산구조공학회:학술대회논문집
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• 한국전산구조공학회 2007년도 정기 학술대회 논문집
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• pp.62-67
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• 2007

The research team for the virtual construction development was established with the support of Korea Ministry of Construction and Transportation, and KICTEP (Korea Institute of Construction and Transportation Technology Evaluation and Planning). Its aims are to develop system that is to improve productivity & quality, to create a higher value-added business, and to cultivate international competitiveness in the construction industry. The virtual construction system is a design, engineering, and construction management information system that allows the project participants to effectively share the information throughout the construction life cycle with the support of 3D and design information. To achieve this, the research team focuses on developing several systems. First, the team focuses on developing for the pre-planning, the structural engineering, MEP, and the 3D based estimation system. Second, they focus on developing a simulation system for the construction process planning and feasibility study with help of the virtual reality technologies. Third, they focus on developing the CPLM (Construction Project Life-cycle Management) system for managing construction project data, and the decision support system that makes the collaboration among the project participants based on 3D technologies and information. We also focus on developing the SDAI (Standard Data Access Interface), the localized guideline for 3D design, and a training program. In addition, we focus on developing the undeveloped area of the commercial system and building an environment that can support the communication and collaboration in the construction life-cycle rather than developing the existing and commercialized system.

• 수산경영론집
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• 제50권3호
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• pp.1-15
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• 2019

The purpose of this study is to analyze the differences by comparing consumption tendency of the Flatfish and Salmon using focus group interview (FGI). The FGI was conducted on university students in their 20s, with a total of 38 respondents surveyed in seven focus groups. Flatfish was recognized as a food in the form of popular sliced raw fish and had customer image that fit for middle-aged men in their 40s and 50s while eating with alcohol. 20s were perceived to be out of date with their age group as flatfish was considered old fish that did not match their age. In addition, they felt low accessibility to flatfish. Salmon was perceived by 20s as a food with a higher appeal than flatfish. Salmon has been creating a brand identity in their 20s and 30s for fashionable and trendy food that appealed to younger generations. They considered characteristics of salmon high in intangible value, such as something sophisticated, trendy, and beautiful. 20s consumed various forms of salmon including salmon sushi, salmon bowl, and salmon fillet, and they perceived it as a psychologically close food that can be easily accessible. In this study, the color of species (orange color of salmon), accessibility, restaurant image, and social media exposure were found to influence the consumption patterns of two species.

• 대한수학교육학회지:수학교육학연구
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• 제25권3호
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• pp.347-366
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• 2015

초등 수학에서 학습부진의 원인은 다양하지만, 선수학습요소의 결여가 하나의 원인으로 주목되고 있다. 본 연구에서는 초등 수학 학습부진의 원인으로 자릿값 이해의 결여 가능성을 고려하여, 초등 수학 학습부진아의 자릿값 이해 수준을 분석하고, 그들이 어려움을 느끼는 자릿값 개념의 과제 유형을 파악하는 것을 목적으로 한다. 이를 위해 수학 학습에서 지속적으로 어려움을 보이는 초등학교 3학년 학습부진아 10명을 대상으로 자릿값 개념 이해 검사인 SToPV를 개별적으로 적용함으로써 학생들의 반응을 분석하였다. 분석 결과, 초등학교 3학년 시기의 수학 학습부진아들은 이전 학년에서 자릿값을 학습하였음에도 불구하고 자릿값을 이해하고 활용하는 데 어려움을 느끼며, 어려움을 느끼는 과제 유형에 있어서도 경향성이 있음이 파악되었다. 분석 결과 및 그에 대한 논의를 통해 초등 수학 학습부진아의 자릿값 개념 진단과 지도를 위한 교수학적 시사점을 도출하였다.