• Title/Summary/Keyword: Field employee

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The Effect of Chinese MNC's Employer Brands on Employee Performance and Turnover Intention-The Mediating Effect of Organizational Commitment (중국 대기업 고용주브랜드가 종업원의 업무성과 및 이직의도에 미치는 영향 - 조직몰입의 매개효과를 중심으로)

  • Wang, Xue-Ting;Li, Yan-Nan
    • The Journal of the Korea Contents Association
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    • v.20 no.8
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    • pp.211-222
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    • 2020
  • In today's society, competition of talents is a critical factor of success in modern enterprises due to living in the era of knowledge economy. Also, success of a modern enterprise can be defined by the brand equity or value of the company name defined by general public (functional) and its employees (symbolic). Company brand equity is a subjectively defined by each employee. This article aims to link the relations between employee's perception of employer brand equity to employees' job performance and turnover intention. In order to empirically verify the effects of employer brand on employee's organizational commitment, performance, and turnover intention, study conducted the general employees working for MNC in the field of e-commerce, IT, and Networking business based in China. Total 235 questionnaires were used for the empirical analysis and SPSS 21.0 statistics package was used to analyze the collected data. The results can be summarized as follows: (1) Both the functional employer brand and the symbolic employer brand equity have a significantly positive impact on organizational commitment. (2) Both the functional employer brand equity and the symbolic employer brand equity have a significant positive impact on employee performance. (3) Neither the functional employer brand equity nor the symbolic employer brand equity confirmed the negative relationship between turnover intentions. (4) Organizational commitment play the intermediary role in the impact of employer brand equity on employees' work performance.

The Effect of Customers' Perceived Organization Citizenship Behaviors of Frontline Employees on their Attitudes (서비스산업에서 접점종업원의 조직시민행동에 대한 고객지각이 고객의 태도에 미치는 영향)

  • Park, Jong-Hee;Kim, Seon-Hee
    • Journal of Distribution Research
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    • v.12 no.4
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    • pp.79-108
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    • 2007
  • In this study, we measured customers' perception of organization citizenship behaviors of employees which are known as the important factor for improving performance of companies, and examined the path relationship among related variables such as service quality, customer satisfaction, trust, and positive word of mouth. Although there have been many studies of OCB in the marketing field, the majority of these studies measured employee's OCB from the organization's perspective. This study has extended the prior studies by measuring employee's OCB from the customer's perspective. Customers of beauty salons and public houses were researched such that OCB may be applied to more various customer contact situations. The result is as follows. First, employees's OCB had a direct effect on perceived service quality and trust, and had an indirect effect on customer satisfaction. It means that customers evaluate the service quality of employees and trust frontline employees when they observed employees helping other organizational members, orientated customer facilitation beyond the regulated role and showed positive attitudes for their organization. As a result, customers feel more satisfied. Secondly, OCB had an indirect effect on positive word of mouth through mediation of service quality, satisfaction, and trust. Finally, consumer facilitation had the largest effect on consumer attitude among three dimensions of OCB-consumer facilitation, organization involvement, and sportsmanship. We understood the relationship between frontline employee's OCB and customer attitudes, and the necessity of multidimensional approach in measuring employee's OCB from the customer's perspective.

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An Improved Musculoskeletal Discomfort Assessment Questionnaire (근골격계 장애 분석을 위한 설문지 조사에 관한 연구)

  • 장성록
    • Journal of the Korean Society of Safety
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    • v.14 no.2
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    • pp.148-154
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    • 1999
  • A self-report musculoskeletal assessment tool was adapted following field use by ergonomic analysis teams and was administrated to 100 employees of ChangWon techno-complex. Results were analyzed to determine of the self-report could adequately predict whether or not an employee reportedly sought medical treatment for a work-related discomfort. It is anticipated this tool can be utilized as an easily administrated, proactive surveillance instrument to assist in early identification of ergonomic concerns and to help prioritize jobs for intervention.

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A Study on Non-smoking Policy and Factors Related to Smoking in General Hospitals (종합병원의 금연방침과 직원의 흡연관련 요인 분석)

  • Nam, Eun-Woo;Ryu, Hwang-Gun
    • Korea Journal of Hospital Management
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    • v.6 no.1
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    • pp.85-106
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    • 2001
  • Since physical damages caused by passive smoking had been widely recognized, the Korea parliament enacted the National Health Promotion Law on September, 1995. The law specified nonsmoking areas in all public facilities, including hospitals. But this law is not strictly enforced. The benefits of a nonsmoking policy can not be expected by the public. Even though hospitals should preserve a smoke-free-environment, most of hospitals are not under full controls against smoking. The purpose of this study is to identify factors related to smoking in general hospitals. Field study and surveys were simultaneously performed at study hospitals in Busan. 9 of 24 general hospitals were selected and survey was performed for 10 days by investigators during January of 2000. Nine hospitals had nonsmoking regulations, but only 8 hospitals had designated nonsmoking areas. Two hospitals among those hospitals had a nonsmoking committee. Patients' smoking rate was 35.0%, while hospital employees' smoking rate was 22.5%. The smoking rates of physicians, nurses, administrators and medical technicians were 45.38%, 0.85%, 31.73% and 40.70%, respectively. In the question of the severity of damages caused by passive smoke, only 29.2% of the smoking group considered smoking as a serious health risk, while 69.4% of non-smoking group did. Christian employee showed lower smoking rate compared to other employee did. Even though physicians should educate patients and other professions about smoking, physicians' smoking rate (45.4%) was higher than other professions. As a consequence, this study insists that general hospitals should enhance their nonsmoking policy and implement any practical policy for smoking free hospital environment.

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A Study on the Influence of Information Security Compliance Intention of Employee: Theory of Planned Behavior, Justice Theory, and Motivation Theory Applied (조직원의 정보보안 정책 준수의도에 미치는 영향 연구: 계획된 행동이론, 공정성이론, 동기이론의 적용)

  • Hwang, In-Ho;Hu, Sung-Ho
    • Journal of Digital Convergence
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    • v.16 no.3
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    • pp.225-236
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    • 2018
  • Organizations continue to invest in the security of information technology as a means to be more competitive than others in their industry do. However, there is a relatively lack of interest in the information security compliance of employees who implement information security technologies and policies of organization. This study finds mechanisms for enhancing security compliance by applying theory of planned behavior, justice theory, and motivation theory in information security field. We use structural equation modeling to verify the research hypotheses, and conducted a survey on the employees of organization with information security policy. The results showed that organizational justice, sanction, and organizational identification affect the factors of the planned behavior theory and affect the employee's compliance intention. As a result, this research suggested directions for strategic approach for enhancing employee's compliance intention on organization's security policy.

Issues of Income Tax on the Compensation for Employee Invention of the University (대학 직무발명 보상금에 대한 소득세 과세 관련 쟁점 검토 -대법원 2015.4.23. 선고 2014두15559 판결을 계기로-)

  • CHEE, Seonkoo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.5
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    • pp.219-226
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    • 2016
  • There has been some controversy about imposing income tax on the compensation for university employees' inventions. In this research, various issues of taxation related to such compensation are examined, with Supreme Court Judgement 2014Du15559 as a means of understanding the confusion associated with this taxation. An amendment of the Income Tax Law is proposed based on the examination results, in order to promote research in the university field, which is able to make various types of compensation for employee inventions fall into the category of tax exemptions. It is concluded that if the Income Tax Law is amended to refer to the definition of technology in the Technology Transfer and Commercialization Promotion Act, instead of that of the Invention Promotion Act, the compensation resulting from newly emerging IPRs and technical know-how, which are currently taxed, can become tax exempt.

A Study on the Facility and Equipment of Laboratory Medicine in General Hospital - Focused on less than three hundred bed hospitals (종합병원 진단검사의학과 검사실의 시설 현황 조사 - 300 병상 미만 병원을 중심으로)

  • Kim, Youngaee
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.25 no.3
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    • pp.15-23
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    • 2019
  • Purpose: As the medical laboratories in general hospitals have made an efforts on quality management and employee health, they recognized the need of design guideline for clinical laboratory. As laboratories are prohibited to patients, their environments are becoming more congested and deteriorated as time goes by. So, this study investigates the current status of facility and equipment of laboratory medicine focusing on less than three hundred patient bed hospitals, and searches the improving matters. Methods: Questionnaires to technologist captains and field surveys to medical laboratories in korean hospitals have been conducted for the data collection. 18 answers have been analysed statistically by MS Excel program. Results: The result of this study can be summarized into followings. Clinical laboratory functions are all hematology, clinical chemistry, immunology, transfusion and urine microscopy, and except for three including microbiology for infection and bio safety level. Average man power of lab are 12.3 man including lab director and captain. Patient bed number, space area and total specimen numbers are not correlated with each other, but specimen numbers and employee number are correlated with. Work space distances are usually good, but exit distances are not adequate for escape owing to obstacles. Specimen delivery system by courier, test method by automatic analyzer, access floor for exposed plumbing and electricities are more practical. Open lab layed out in the center and lab support layed peripheral in space diagram. Lab space configuration by SD method showed that lab support area and employee support area are dissatisfied. Implications: Specialized hospital and yearly total specimen numbers are related to the space area and organization for laboratory planning and design.

The Productivity Impact of Working from Home and the Moderating Effect of Task Characteristics: An Empirical Investigation of Field Data (재택근무가 업무 생산성에 미치는 영향과 업무 특성의 조절 효과: 대규모 현장 데이터를 활용한 실증 분석)

  • Jae-Young Kim;Dong-Joo Lee
    • Asia-Pacific Journal of Business
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    • v.15 no.1
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    • pp.113-129
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    • 2024
  • Purpose - This study aims to empirically identify the quantitative effects of work from home (WFH) on employee productivity using field data. Design/methodology/approach - Based on large-scale field data from a South Korean company which introduced the WFH arrangement in 2020, we conducted fixed effect and moderating effect analyses using individual-level panel data over sixty-three weeks. Findings - The empirical analysis generated several findings. It was found that overall, WFH has a positive effect on productivity. However, the productivity impact of WFH was found to vary depending on task characteristics. Specifically, WFH led to over 20% increase in productivity for simple and repetitive tasks. On the other hand, no significant productivity impact was observed for professional and knowledge-based tasks. Research implications or Originality - As the first study based on field data from South Korea, this study offers convincing causal evidence of the moderating impact of task characteristics on the relationship between WFH and productivity. Further, the above findings provide managers with practical insights concerning their work arrangement decisions.

A Case Study and Analysis on the Performance Measurement systems of Manufacturing Companies (제조기업의 성과측정시스템에 관한 사례 연구)

  • Lee, Sang-Wan;Lee, Jeong-Hyeong
    • Journal of Digital Convergence
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    • v.12 no.1
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    • pp.209-219
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    • 2014
  • In this study, questionnaires and field interviews in practice the use of PMS, in assessing companies' usage and employee's perceived importance of performance measures for the characteristics of PMS was investigated. The results of this study can be summarized as follows: First, the companies in the respective business environment and strategies to improve the performance measures reflect, but was using a lot of financial measures. Second, discrepancy-between employee's perceived importance and companies' usage of non-financial measures was showed. Thus, there is a need to develop a variety of performance measures and increase the use of non-financial measures. Third, the company has to consider design and use of PMS to induce the awareness of employees and behavioral changes in order to improve organizational performance.

A Qualitative Study on Factors Related to Job Stress for Fashion Corporation Employees: Focusing on Fashion Manufacturing Companies (패션 기업 근무자들의 직무 스트레스 유발 요인에 관한 질적 연구: 패션제조업체를 중심으로)

  • Rhee, YoungJu
    • Human Ecology Research
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    • v.53 no.4
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    • pp.463-473
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    • 2015
  • The fashion industry has distinctive characteristics. It is important to understand the specific working environment and unique problems at fashion corporations in order enhance employee efficiency. However, studies on job stress for fashion employees remain limited. This study used qualitative research to examine major job stress factors for fashion company workers. In-depth interviews were conducted on 6 respondents who work in various departments at fashion manufacturing companies. We identified task-related factors and structural factors as the two major job stress factors. Task-related factors consisted of 4 elements (necessity of massive knowledge, overtime outside work, tight schedules, and organizational tasks); structural factors consisted of 3 elements (burden of sales outcome, formal relationships, and anxiety of salary retirement). The results indicated that respondents consistently tried to gain knowledge about the latest trends and field experiences that caused mental and physical exhaustion due to the necessity of working late. Designers and workers in the sales department were constantly evaluated by their sales results compared to other workers that caused high levels of stress. Respondents answered that building relationships was an important factor in the fashion industry and sometimes felt that building formal relationships was more important than the ability to do work.