• Journal of Distribution Science
• /
• v.16 no.12
• /
• pp.105-113
• /
• 2018

Purpose - This research is intended to suggest ways to enhance customers' satisfaction with service recovery. For this purpose, this study investigated the relationships among perceived justice (distributive, procedural, interactional justice) of service recovery efforts, perceived authenticity of service recovery efforts, the intention to follow advice, and the satisfaction with service recovery. Research design, data, and methodology - This research developed a structural equation model in which the perceived justice (distributive, procedural, interactional justice) and the perceived authenticity are predictors, the satisfaction with service recovery is a dependent variable, and the intention to follow advice is a moderator between the perceived justice (distributive, procedural, interactional justice) and the satisfaction with service recovery. Data were collected from visitors of fast food restaurants in Seoul, Gyeonggi province, and Kangwon province. A total of 330 questionnaires were distributed and 295 responses were collected indicating a response rate of 89.3%. After deleting data having missing value, 288 samples were used for analysis. SPSS 21.0 and AMOS 21.0 were used to test the reliability, validity, model fit, and hypotheses. Results - Empirical results showed that perceived justice, perceived distributive justice, and perceived authenticity had a positive influence on the satisfaction with service recovery. These results indicated that the more highly customers perceived the justice, distributive justice and the authenticity of service recovery efforts, the more they were satisfied with service recovery. And these influences were moderated by the intention to follow advice. Specifically, influences of the perceived justice, the perceived distributive justice, and the perceived authenticity on the satisfaction with service recovery were bigger for people with high intention to follow advice than people with low intention to follow advice. Conclusions - This research contributed to the service recovery literature by showing how perceived justice (distributive, procedural, interactional justice) and perceived authenticity influence satisfaction with service recovery. Moreover, current study introduced the intention to follow advice as moderator of this influence and revealed the moderation role of the intention to follow advice between the perceived justice (distributive, procedural, interactional justice) and the satisfaction with service recovery. Managerially, these results suggested retailing companies some ways to recover from service failure.

• Journal of Science Education
• /
• v.35 no.2
• /
• pp.204-220
• /
• 2011

This study was intended to develop an experimental module based on inquiry processes conducted by photosynthesis scientists. It was aimed to enhance scientific inquiry ability of the middle school students by applying the developed module. Developed module included some experiments conducted by earlier photosynthesis scientists such as Helmont, Woodward, Priestly, Hales and Ingen-Hausz. Inquiry process was involved in the developed module for instructing the inquiry methods. Rapid-cycling Brassica rapa known as a Fast Plant was used for the experimental material. Developed module was applied to the experimental group consisting 27 eighth grader, while experiments suggested in the science textbook was applied to the control group consisting 30 eighth grader. Developed module was more effective in improving students' scientific inquiry ability, especially measuring, forecasting and hypothesizing ability as its subordinate elements. When the result of post-test was compared to one of pre-test in the experimental group, their observing, forecasting, and generalization ability were improved. Experimental group showed that students' conception in photosynthesis and conceptual development related with the role of plants in the ecosystem and plant's food and movement of the water and nutrients were also improved. Before application, students in the experimental group did not have enough understanding of the abstract concept such as the existence or the role of the materials like $CO_2$ or $O_2$ or the energy accumulation. Developed module could help students to achieve the comprehensive concept regarding the role of plants as producers of organic matter and oxygen and to enhance their scientific inquiry ability and concepts regarding photosynthesis.

• Horticultural Science & Technology
• /
• v.34 no.5
• /
• pp.701-707
• /
• 2016

The charantin contents of leaves, stems, female and male flowers, and fruits in bitter gourd (Momordica charantia) were analyzed at different harvest seasons to investigate the availability of potential edible parts other than fruits. The charantin contents of fruits ranged from 14.7 to $16.0mg{\cdot}g^{-1}$ dry weight (DW) and those of leaves ranged from 131.4 to $138.0mg{\cdot}g^{-1}DW$, which was eight times higher than in fruits. The charantin contents of female and male flowers and stems were also significantly higher than those of the fruits. The ratio of total charantin content was highest in leaves (48%) of DW, followed by female flowers (20-21%), male flowers (14%), stems (12-13%), and fruits (5%). The charantin contents of fruits harvested 14 days after fruit setting was higher in June to mid-July (20.2 to $23.3mg{\cdot}g^{-1}DW$) than in late July to late August (13.3 to $19.4mg{\cdot}g^{-1}DW$). The higher the fruit weight, the lower the charantin contents, which showed that a negative correlation exists between fruit weight and charantin contents in bitter gourd. These results suggest that to obtain bitter gourd fruits with high charantin contents, fruits should be harvested until mid-July when fruit growth is fast and temperature is high. In addition, leaves, stems, and female and male flowers of bitter gourd can be used as for food, which are known to reduce blood sugar level.

• Journal of Life Science
• /
• v.12 no.6
• /
• pp.769-779
• /
• 2002

Although negative evidences of trans fatty acids(tFAs) are gradually increasing, the hypercholesterolemic effect of tFAs are controversial and its biological significances are still not known. The objective of this study was to examine the effect of dietary tFAs on cholesterol metabolism and membrane fluidity in rats. Animals were fed diets containing 0.5% cholesterol and 20% test fats(margarine, butter, corn oil) for 8 weeks. Each test fats(margarine, butter, corn oil) contained 25%, 8.5% and no tFAs, respectively, Plasma total triglyceride(TG) were not different among diet treatments. Feeding trans fat diets (margarine and butter) lowered plasma cholesterol. Specially, butter diet elevated LDL-cholesterol and decreased HDL-cholesterol levels, resulting in the highest atherogenic index among diet treatments. Hepatic cholesterol concentration and HMG CoA reductase activity were also decreased, whereas fecal excretion of cholesterol was increased in trans fat-fed animals. trans fat containing diets also decreased hepatic membrane fluidity. From these results, it can be concluded that hypercholesterolemic effect of tFAs can be modulated by the fatty acid composition of diets, but its spatial cofiguration may help behave like saturated fatty acid in membrane fluidity.

• Pediatric Infection and Vaccine
• /
• v.4 no.1
• /
• pp.73-78
• /
• 1997

Purpose : Escherichia coli O157 can produce diarrhea as well as hemorrhagic colitis and hemolytic uremic syndrome. In many parts of North America, E. coli O157 often is the second or third most commonly isolated enteric bacterial pathogens. Recently, intakes of fast food, including hamburgers have increased in Korea. Therefore, E. coli O157 infection in Korea are likely to be increased. Methods : Stool samples from 317 pediatric diarrheal patients were analyzed by culture on sorbitol-MacConkey agar. Sorbitol-negative colonies were teated by E. coli O157 latex agglutination test. Results : Of the 317 specimens, one (0.3%) were E. coli O157:NM that not produced Shiga toxin. The 7 year old male patient who had complained of abdominal pain, vomiting and non-bloody diarrhea for 2 days. The patient was improved for 2 days after admission. Conclusions 1 Only one (0.3%) of all fecal samples were isolated E. coli O157 that not produced Shiga toxin. Therefore, routine stool culture for the isolation of E. coli O157 was not likely to be neccessary so far.

• Journal of the Korean Society of School Health
• /
• v.15 no.1
• /
• pp.93-105
• /
• 2002

This study was aimed at identifying on the state and knowledge toward smoking and passive smoking in middle school students. The data were collected from 6th. to 18th. August, 2001. Subject were 125 middle school students who were participated in the Smoking Cessation Program of S Health Agency in Busan. The collected data were analyzed by SPSS program for frequency, percent, mean, and chi-square test. The smoking related state and attitude of subjects were as follows; the nurmber of the smoking students are 10(8.0 %) at present, 19(15.2 %) at past experience, 53(42.4 %) having at present smoking friends, 73(58.4 %) having at present smoking family. Also the smoking starting time of present or past smoking experience was the middle school; 12(9.6 %) and elementary school; 11(8.8 %). They started because of the peer group members; 12(9.6 %), curiosity; 8(6.4 %), and looking good; 7(5.6 %). The passive smoking related state and attitude of subjects were as follows; the number of the passive smoking aware rates are very well level; 71(56.8 %), well level; 54(43.2 %). The exposed experience to passive smoking was always; 38(30.4 %), sometimes; 86(68.8 %), not experience; 1(0.8 5). The place of exposure to passive smoking was game rooms; 67(53.6 %), house; 30(24.0 %), fast food place or cafeteria; 10(8.0 %), and street or in a vehicle ; 3(2.4 %). The main smoker to passive smoking exposure was unknown person; 61(48.8 %), grand parents or parents; 43(34.4 %), brothers or friends; 8(6.4 %), teachers; 4(3.2 %). The chief complant of passive smoking exposure was dyspnea; 36(28.8 %), coughing; 34(27.2 5), dizziness; 21(16.8 %), no symptom; 18(14.4 %). The mostly affected smoker to passive smoking exposure was parents; 52(41.6 %), brothers or friends; 48(38.4 %). The health affected perception to passive smoking exposure was very affected; 109(87.2 %), not affected; 3(2.4 %). In conclusion, it can be well recognized that considerable number of middle school students is exposed to the passive smoking in their homes and by unknown persons, but, their knowledge and attitude toward the exposure to passive smoking is not effective. Therefore, it is hoped that regular smoking education program at school and restriction campaign in home and the public place is necessary.

• Proceedings of the Korean Society of Near Infrared Spectroscopy Conference
• /
• 2001.06a
• /
• pp.1617-1617
• /
• 2001

It is well known now that near infrared spectroscopy (NIRS) is a fast, no destructive, and inexpensive analytical technique that could be used to classify, identify, and authenticate a wide range of foods and food items. Therefore, the main aims of this study were to provide a new insight into the authentication of five strawberry (Fragaria x ananassa) varieties and to correlate them with geographical zones and the propagating methods used. Three weeks plants of five different strawberry varieties (F. x ananassa Duch. cv Camarosa, Seascape, Chandler, F. Chiloensis, and F. Virginiana) were cultivated in vitro first and then transferred to pots with special soil, and grown in a greenhouse at CINVESTAV, all varieties were acquired from California (USA). After 18 months, ten leaves from each variety were collected. Transmission spectra from each leave were recorded over a range of 10, 000-4, 000 cm$-^{1}$, 32 scans of each strawberry leave were collected using a resolution of 4 cm$-^{1}$ with a Paragon IdentiCheck FT-NIR System Spectrometer. Triplicates of each strawberry leave were used. All spectra were analyzed using principal component analysis (PCA) and soft independent modeling class analogy (SIMCA). The optimum number of components to be used in the regression was automatically determined by the software. Camarosa was the only variety grown from the same shoot but propagated by a different method (direct or in vitro). Five different classes (varieties) or clusters were observed among samples, however, larger inter class distances were presented by the two wildtype samples (F. Chiloensis and F. Virginiana). Camarosa direct and Camarosa in vitro displayed a small overlapping region between them. On the other hand, Seascape variety presented the smallest rejection percentage among all varieties (more similarities with the rest of the samples). Therefore, it can be concluded that the application of NIRS technique allowed the authentication of all strawberry varieties and geographical origin as well. It was also possible to form subclasses of the same materials. The results presented here demonstrate that NIRS is a very powerful and promising analytical tool since all materials were authenticated and classified based on their variety, origin, and treatment. This is of a tremendous relevance since the variety and origin of a plant material can be established even before it gives its typical fruit or flower.

• Journal of the Korean association of regional geographers
• /
• v.16 no.5
• /
• pp.517-536
• /
• 2010

While periodic marketing systems have lasted for more than hundreds of years in Korea, the weekly (periodic) markets have emerged since the latter half of the 1990s in the densely populated urban areas. In Jinju, weekly markets are opened on eight densely populated area: Ehyeon Wellga Apt.(Monday market), Gumsan Apt.(Tuesday market), Juyak Hanbo Apt.(Wednesday market), Chojeon Apt.(Thursday market), Manggyeong Hanbo Apt.(Thursday market), Pyeonggeo Dulmalhanbo Apt.(Friday market), Gajoa Jugonggreenville Apt.(Saturday market), and Gaho Apt.(Saturday). The merchants of Jinju's weekly markets can be classified into three groups as follows: the migrating specialized(full-time) merchants, who sell fruits, fish, and other daily necessities: the farmer part-time women merchants in the sixties or in the seventies, who sell the agricultural products that they themselves have grown around the rural areas; and the vendor merchants, who sell mostly dduk-bok-ki, eo-mug(odeng), and other fast food. The origin and persistence of periodic markets are explained in terms of the concepts of central place theory, the economic/comparative advantage of periodic markets, and the traditional organization of time and inertia.

• Korean Journal of Human Ecology
• /
• v.18 no.1
• /
• pp.167-179
• /
• 2009

This study aims at examining perception of body weight control and lifestyles and food habits of under-weight, normal-weight and over-weight female college students. The data analysis were conducted by a body fat analyzer and questionnaires. The subjects were 368 female college students divided into three groups: the under-weight(UW), the normal-weight(NW), and the over-weight(OW), according to the guidelines of the Korean Society for the Study of Obesity(2000). Among the subjects, 18.2% were under-weight, 63.6% normal-weight, and 18.2% over-weight. Mean of body weights were 45.4kg, 53.3kg, and 63.7kg, and BMIs were $17.5kg/m^2$, $20.5kg/m^2$ and $24.6kg/m^2$ in the UW, NW, and OW groups, respectively. 'Self assessment of body weight' was significant at the level of p<0.001 according to the Obesity Index. Of the UW group, 41.8% considered their weight to be normal and 4.5% believed they are over-weight. In the NW group, 43.2% thought they are over-weight, 1.5% believed they are under-weight. 57.1 % of the UW group and 98.6% of the NW group had ever tried to reduce their weight. Their 'exercise frequency and exercise time' were not significant by the 01. 'Regularity in the daily life' of the subjects was significant at the level of p<0.05. 43.3 % of the OW group answered that they don't live regular daily lives. 'Sleeping time' of the subjects was significant at the level of p<0.05 by the 01. 41.8% of the OW group reported that they sleep 'between 7 and 8 hours a day' which was the highest rate among the three groups. 'Frequency of meals per day' was not significant by the OI. 'The speed of eating meals' was significant at p<0.01, 23.9% of the UW group, 31.2% of NW group, and 38.8% of OW group reported that they have meals 'in a very fast speed'. Concludingly, most of female college students conceive themselves as having inappropriate body image, which means that they need to be given additional education about nutrition and diet.

• The Journal of Internal Korean Medicine
• /
• v.31 no.3
• /
• pp.569-577
• /
• 2010

Background & Objectives : Yellow fur on the tongue is known to be associated with prognosis of disease in oriental medicine. Higher ratios of low-density lipoprotein cholesterol(LDL) to high-density lipoprotein cholesterol(HDL) & total cholesterol (TC) to high-density lipoprotein cholesterol(HDL) are associated with a greater risk of cardiovascular disease. The aim of this study was to assess the relationship between cardiovascular disease index and yellow fur - oriental medical index - in stroke patients over 60 years old. Methods & Subjects : Among 802 of the recruited patients(434 male, 368 female), 340 were yellow fur group(209 male, 131 female). We assessed their general characteristics and risk factors. We compared the cardiovascular disease index between yellow fur and non-yellow fur groups by sex. Results : On the General Characteristics males have yellow fur more often than females. In cardiovascular disease index, the male yellow fur group showed higher ratios of TC/HDL(atherogenic index), (TC-HDL)/HDL, LDL/HDL and higher LDL and showed lower HDL than the non-yellow fur group. In female patients, there were no differences between the two groups about cardiovascular disease index. There were more patients diagnosed with Fire & Heat in the male yellow fur group, and Dampness & Phlegm in the male non-yellow fur group. The male yellow fur group eat fast food more than the non-yellow fur group. Conclusions : The results indicated that yellow fur may be associated with a high risk of cardiovascular disease. We can thus use yellow fur on the tongue as a cardiovascular disease index in male stroke patients over 60 years old.