• 제목/요약/키워드: Factors for Information Management

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학생만족에 미치는 영향요인에 관한 연구 -서비스품질을 중심으로- (An Analysis of the Impact Factors for the satisfaction of Students -Focused on the Service Quality-)

  • 이공섭
    • 경영과정보연구
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    • 제26권
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    • pp.231-259
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    • 2008
  • Recently, almost of the colleges are contrive measures to satisfy the needs of students. The purpose of this study is to find what are the impact factors to the needs of those. To evaluate the factors influencing to students behaviors, it was investigated how much did the 5 variety of Service quality-Tangibles, Assurance, Responsiveness, Empathy, Reliability-and 4 variety of attitude models to depending to the level of students influence the satisfaction of students for the students of W college. In the result, this study shows that 5 variety of Service quality did not impact for the general service quality, but only the Responsiveness and, Empathy have the positive relationship to the satisfaction of students. Also, general service quality and attitude willingness have the positive correlation with the satisfaction of students. And it is investigated that there are significance differences among the general service qualities by the level of students ability.

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연구데이터 관리서비스의 구현 시 고려사항에 관한 연구 (Key Factors in the Implementation of Research Data Management Services)

  • 김성훈;오삼균
    • 정보관리학회지
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    • 제35권2호
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    • pp.141-165
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    • 2018
  • 본 연구의 목적은 연구데이터 관리서비스 구현 시 성공적인 서비스를 위한 고려사항을 도출하는 것이다. 이를 위해 선행연구를 활용하여 연구데이터 관리서비스의 영역을 파악하였고, 미국, 독일, 호주에서 연구데이터 관리서비스를 시행중인 대학도서관 6곳과 1개의 기관에서 담당자 8명을 대상으로 연구데이터 서비스에 관한 질문의 답변을 이메일을 통해 수집하였다. 또 해외서비스를 대상으로 수집한 고려사항이 국내에 적용가능한지 국내 연구데이터 관리서비스 전문가와 검토하였다. 연구데이터 서비스 영역은 총 9개의 카테고리로 구분하여 분석하였는데, 연구서비스와 연구데이터 관리서비스 연계, 국가/대학/기관 차원의 협약, 메타데이터 입력주체 및 필수 요소, 직원의 전문화 방안, 이용자 요구분석을 통한 주요서비스 영역 선정, 연구데이터와 연구결과물의 효과적인 연결방안, 이용자와 유관기관과 긴밀한 공조 등의 연구데이터 관리서비스 구축 시 고려사항을 도출할 수 있었다.

How Customer Adaptability Factors Affect Information Systems for Transportation: Vehicle Scheduling Models with Time Flexibility

  • Soonhui Lee
    • Asia pacific journal of information systems
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    • 제27권1호
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    • pp.1-17
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    • 2017
  • The need for effective information systems that can help in efficient transportation management has become essential. This study presents the potential benefits of developing a decision support system used by a trucking company for routing and scheduling. Our study investigates how customer exibility factors affect the utilization of transportation resources and establishes a vehicle scheduling model for better allocation of transportation resources with a time window. The results show vehicle savings from 25% up to 70% per day given different levels of exibility in delivery times. Increased capacity utilization can be achieved by considering only customer exibility in the model. Our study implies that incorporating customer exibility into the information system can help transportation organizations have the capability to gain control over management to cut costs and improve service.

현장활동 소방공무원의 인간공학적 유해요인 노출이 결근에 미치는 영향 (Effects of Fire Fighters' Absence Ergonomics Risk Factor Exposer)

  • 최서연;박동현
    • 대한안전경영과학회지
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    • 제16권3호
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    • pp.101-110
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    • 2014
  • This study tried to identify the effects of ergonomic risk factors for absence from work of fire fighters in Korea. A self-administered questionnaire was prepared for this study. The questionnaire consisted of several parts such as 'general information', 'work-related factors', 'physical & chemical risk factors', 'ergonomic risk factors', and 'absence information'. A total of 7,098 fire fighters participated in this study. The data obtained from the survey was mainly analyzed by logistic regression. A total of 856 out of 7,098 fire fighters experienced absence from work. The risk factors such as gender, age, marital status, education level, total work year, work area. position, job rotation, noise, dust, organic solvent, skin contact with chemical substance, toxic waste, regional vibration, manual material handling, continuous standing posture, awkward working posture were associated with absence from work. Specifically, awkward working posture and manual material handling from ergonomic risk factors were major risk factors for absence from work.

콘텐츠 투자 후 관리 성공요인에 관한 탐색적 연구 (An Exploratory Study on the Success Factors of Project Management After Content Investment)

  • 이준호;이지훈;백승혁
    • 한국산업정보학회논문지
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    • 제26권3호
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    • pp.41-57
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    • 2021
  • 본 연구는 최근 양적, 질적 위상이 높아지고 있는 콘텐츠 프로젝트에 대한 투자 후 관리 성공요인을 탐색적으로 밝힌다. 국내 콘텐츠산업의 프로젝트에서 투자에 대한 의존도는 크다. 이에 따라, 다른 산업과 달리 프로젝트 관리 차원에서 투자자의 역할과 기여도 크다. 본 연구는 국내 콘텐츠 투자에서 핵심적 기능을 하고 있는 벤처투자자들 15명을 대상으로, 그들의 성공 경험에 기초해 콘텐츠 투자 후 관리(프로젝트 관리) 성공요인이 무엇인지 도출한다. 이를 위해 연구 및 실무차원에서 대표적인 기존 10가지 프로젝트 관리영역을 콘텐츠 프로젝트에 맞도록 조작적으로 재정의하고 장르적, 산업적 대표성을 가지며 비교적 투자 영역이 활성화된 영화와 게임에 대한 관리영역별 성공요인을 질적인 방식으로 도출한다. 각 관리 영역별로 적게는 3가지에서 많게는 5가지까지 총 38개의 성공요인을 도출하였다. 연구의 이론적, 실무적 시사점과 연구가 갖는 일정의 한계를 감안하여 향후 연구 방향을 제시한다.

우리 나라 중소기업 정보시스템의 성공요인에 대한 실증분석 (An Empirical Study of MIS CSF's for Small & Medium Business In Korea)

  • 안재영
    • 경영과정보연구
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    • 제3권
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    • pp.399-417
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    • 1999
  • The purpose of this paper id to study the factors influencing MIS user satisfaction. For this purpose. I have reviewed the results of past studies on the performance factor of MIS, and introduced a new model associated with small & Medium Business. On the basis of this model, I have hypothesized that the following variables influence user satisfaction : (gender, age), individual characteristics(user attitude, training for user), managerial characteristic(top management involvement, organizational support) and task characteristics(task structure). There were 195 participants surveyed using questionnaires from 25 different small & medium Business in Pusan. The research model and associated hypotheses were tested by following statistical techniques: reliability test, regression, t-test and ANOVA. The findings of this study are follows; 1. It was found that gender and age are not correlated user satisfaction. 2. Among individual characteristics, only user attitude influence user satisfaction significantly. 3. While organizational supports influence positively user satisfaction, top management involvement do not influence it. 4. Task structure is highly correlated with user satisfaction. In spite of many factors affecting MIS success, this study did not consider all variables affect on user satisfaction. We need integrated model including more various factors.

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정보기술산업의 R&D 문화와 직무몰입에 관한 연구 (A Study on the Relationship between R&D Culture and Job Involvement in Information Technology Industries)

  • 이선규;이웅희;전기상;한수덕
    • 산업경영시스템학회지
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    • 제29권3호
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    • pp.103-110
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    • 2006
  • This paper aims to examine the main factors of the organizational climate and analyze their effects on job involvement. To accomplish these purposes, the nam factors of the organizational climate such as diversity, autonomy, redundancy, connectivity and flexibility were found from the previous studies. The questionaries of 350 were distributed to the employees working at the Gumi Industrial Complex. The questionaries of 298 were obtained and 267 were analyzed through frequencies, correlation and multiple regression. The results of this study are as followings; First, we conducted exploratory factor analysis for five constructs(diversity, autonomy, redundancy, connectivity and flexibility) using oblique rotation method that did not assume independence among the factors and main factors of knowledge management were grouped together by five factors. Second, it is shown that four main factors of organizational climate have a positive influence on the job involvement(p<0.05). This study, however, have limitations of number of sample and survey area. The future study should consider these limitations in improving model applicability in practice.

건설공사 공종별 사고유형 및 사고객체 교차분석을 통한 중점안전관리항목 도출 (Derivation of Key Safety Management Factors by Construction Process through Cross-Tabulation Analysis between Accident Types and Objects)

  • 유나영;김하림;이찬우;조훈희
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2022년도 봄 학술논문 발표대회
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    • pp.127-128
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    • 2022
  • The construction industry has a higher disaster rate than other industries, so safety education and management are highly important. In order to reduce the construction accident rate, it is necessary to study the key safety management factors reflecting the characteristics of the construction industry, where there are differences in processes and manpower input for each process, and a small number of managers. Therefore, in this study, key safety management factors for each Process of construction were derived through cross-analysis between safety accident types and accident occurrence objects through disaster case data. The extracted key safety management factors are expected to provide useful information for safety education and supervision of construction sites.

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기업 정보기술 투자의 통합 성과모형에 대한 실증연구 (An Empirical Study on the Integrated Performance Model for the Effect of Information Technology Investment)

  • 김효근;유지현;이현주
    • Asia pacific journal of information systems
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    • 제13권1호
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    • pp.119-140
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    • 2003
  • The business value of IT has been the focus of the academic and business field in recent years, along with the massive IT investment. Unfortunately, those studies have not been able to demonstrate strong linkages between the IT investment and performance. The impact of IT investment on performance is an important research topic that needs to consider the role of key contextual factors and intermediate factors. This study develops an integrated model for IT investment, with the mediating effects of production/coordination performance towards firm performance. In addition, the model is moderated by some factors like ISP(Information Systems Planning), Business Planning alignment, top management support, IT education and training, and process innovation. The empirical result, based on the moderating regression analysis, indicates that the relationship between IT Investment and production/coordination performance is significantly positive depending on moderating factors. However, production/coordination performance is partially related to firm performance.

취업정보사이트의 웹서비스품질과 관계품질 역할 연구 (A Study on Web Service Quality and Role of Relationship Quality of Job Information Sites)

  • 조철호
    • 품질경영학회지
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    • 제40권2호
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    • pp.219-230
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    • 2012
  • These days, getting a gob is emerging as a hot social issue, and specialized sites offering job information are rapidly increasing. On the contrary of quantitative increase, job information sites have lots of problems with respect to satisfying customer's needs. This study is designed to explore web-site service quality factors in job information site, and relationship among characteristic web service quality, customer satisfaction, relationship quality and reuse intention. In this study we found that customer satisfaction is prior to relationship quality, which decide long-term customer relationship. And also, Trust which is one of the relationship quality and customer satisfaction affect customers reuse intent respectively. This study also found that characteristic service quality in related to job information site can be composed of four factors such as delivery of information, customization, web design and interaction. Delivery of information, web design and interaction affect trust, and web design and interaction affect customer satisfaction. And also relationship quality is prior to reuse intention.