• Journal of the Korean Applied Science and Technology
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• v.40 no.6
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• pp.1521-1532
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• 2023

This study was done to identify the face-to-face and non-face-to-face student counseling experiences of nursing students during the COVID-19 period. Data were collected through interviews with 10 students at S Women's University in Gyeonggi-do from December 2022 to April 2023. All recorded data were analyzed using an inductive content analysis method. As a result of the study, two themes, four categories, and eight subcategories were found. Themes were 'factors promoting counseling' and 'Non-facilitating factors in counseling'. The first theme category was 'adaptation to new counseling methods' and 'pursuing convenience as the MZ generation', and the second theme category was 'resistance to counselling' and 'discrepancy from the desire for mutual relationships'. Through this study, it was helpful to understand that student counseling is essential for nursing students and what the most appropriate and useful counseling method is. Additionally, this study provided important evidence to lay the foundation for comparative research on face-to-face and non-face-to-face counseling among research participants according to gender and major. Further suggests research to develop a student counseling program for nursing students and confirm its effectiveness.

• Journal of Convergence for Information Technology
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• v.10 no.11
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• pp.202-209
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• 2020

Due to Corona 19, non-face-to-face education was conducted at general universities, so it was necessary to conduct non-face-to-face faculty advisor counseling. SNS counseling using photovoices was conducted in the 6th session and FGI for 10, 3rd graders in the early childhood education department of a college in the metropolitan area. The results of the study analyzing students' perceptions of the counseling and content of the counseling are as follows. First, the research participants positively recognized the SNS counseling that applied the photovoice technique. Second, they gradually adapted to non-face-to-face daily life and learning and evaluated the positive aspects, but they complained of fear in career and employment. A non-face-to-face counseling strategy and follow-up studies were proposed through this case study.

• The Journal of the Convergence on Culture Technology
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• v.6 no.4
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• pp.401-409
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• 2020

This study aims to identify the effects and traits of narrative online group counseling for college students by comparing them with face-to-face group counseling. For this purpose, 18 college students were assigned as experimental group (videoconferencing method, using "Zoom"), comparison group (face-to-face method), and control group (no treatment). 8 sessions of narrative group counseling program was conducted for two groups. The difference between pre- and post test scores of 'self-identity' and 'relationship' showed significant improvement in 'self-identity' in both experimental and comparison groups, while positive change in 'relationship' was only significant in the experimental group. The traits of online group counseling experience were identified by comparing the post-interview data asking about their counseling experiences. In conclusion, we found that despite the various limitations, the context of online group counseling showed similar effects to face-to-face group counseling, and suggested a direction for the development of online group counseling.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.23 no.12
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• pp.1571-1577
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• 2019

There is a growing interest in psychological counseling and pyschotherapy and many experts are working to help clients more efficiently. Given the many advantages of cyber counseling can be a good alternative to traditional face-to-face counseling. This paper examines the trends of cyber counseling and psychotherapy in South Korea. As a result, when comparing traditional counseling with cyber counseling, cyber counseling had advantages such as high accessibility, convenience, cost reduction effect, and inconvenience in face-to-face counseling. In addition, cyber counseling in South Korea began in the late 1980s, and many studies were conducted for teenagers who are familiar with ICT. Lastly, I briefly researched the current status of cyber counseling and psychotherapy in South Korea. Currently, more active cyber counseling and psychotherapeutic interventions are being carried out using images, AI, and VR. However, because the interdisciplinary approach is somewhat lacking, it is necessary to develop various counseling and psychotherapy programs and verify the effectiveness through the interdisciplinary approach.

• Smart Media Journal
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• v.11 no.8
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• pp.65-72
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• 2022

Due to COVID-19, the importance of non-face-to-face counseling is increasing as the face-to-face counseling method has progressed to non-face-to-face counseling. The advantage of non-face-to-face counseling is that it can be consulted online anytime, anywhere and is safe from COVID-19. However, it is difficult to understand the client's mind because it is difficult to communicate with non-verbal expressions. Therefore, it is important to recognize emotions by accurately analyzing text and voice in order to understand the client's mind well during non-face-to-face counseling. Therefore, in this paper, text data is vectorized using FastText after separating consonants, and voice data is vectorized by extracting features using Log Mel Spectrogram and MFCC respectively. We propose a multi-emotion recognition model that recognizes five emotions using vectorized data using an LSTM model. Multi-emotion recognition is calculated using RMSE. As a result of the experiment, the RMSE of the proposed model was 0.2174, which was the lowest error compared to the model using text and voice data, respectively.

• Journal of the Korean Applied Science and Technology
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• v.41 no.3
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• pp.634-647
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• 2024

This study collected 411 copies of data from women in their 20s and 30s in Seoul and Gyeonggi Province who had received non-face-to-face counseling services from beauty influencer and analyzed them with the SPSS WIN 20.0 statistical program. The purpose of the study was to identify the effect of non-face-to-face consultation service quality on customer reliability and purchasing behavior, analyze the mediating effect of customer reliability, and provide basic data necessary for establishing beauty and cosmetics marketing strategies. As a result of the study, first, it can be seen that the main purpose of use of the beauty influencer non-face-to-face counseling service differs according to age, occupation, and average monthly income. Second, correlations between each variable appeared. Third, it was found that the higher the quality of non-face-to-face counseling services of beauty influencer, the higher the purchasing behavior. Fourth, the higher the customer reliability, the higher the purchasing behavior. Fifth, in the relationship between non-face-to-face counseling service quality and purchasing behavior of beauty influencer, customer trust was confirmed to have a partial mediating effect. In the future, it is hoped that the results of this study will be useful as basic data for establishing beauty and cosmetics marketing strategies.

• The Journal of the Convergence on Culture Technology
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• v.8 no.6
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• pp.49-58
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• 2022

The purpose of this study is to find out how on-line counseling modalities (phone, video, and video counseling using digital mask) differ from face-to-face counseling in terms of clients' perception of working alliance, depth and smoothness of each session, satisfaction, and their qualitative counseling experience. 40 university students participated in the experiment, divided into 4 groups, received 3 personal counseling sessions per person. The quantitative data revealed no significant difference among the four counseling groups in working alliance. Also, the "depth" of the session was similar in the four groups, but phone and video with mask counseling group who did not expose their faces showed higher "smoothness" in the first and second sessions than face-to-face counseling group, indicating that anonymity was helping the clients' inhibition overcome. Through the post-interview data, subtle differences in experience of each counseling method were identified by the participants. The results are expected to provide primary information for developing and implementing various online counseling modalities in the future.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.26 no.11
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• pp.1571-1576
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• 2022

This study aims to analyze the interest of modern people in non-face-to-face medical counseling in the medical industrys. Big data was collected on two social platforms, 지식인, a platform that allows experts to receive medical counseling, and YouTube. In addition to the top five keywords of telephone counseling, "internal medicine", "general medicine", "department of neurology", "department of mental health", and "pediatrics", a data set was built from each platform with a total of eight search terms: "specialist", "medical counseling", and "health information". Afterwards, pre-processing processes such as morpheme classification, disease extraction, and normalization were performed based on the crawled data. Data was visualized with word clouds, broken line graphs, quarterly graphs, and bar graphs by disease frequency based on word frequency. An emotional classification model was constructed only for YouTube data, and the performance of GRU and BERT-based models was compared.

• International Journal of Fuzzy Logic and Intelligent Systems
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• v.6 no.4
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• pp.277-281
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• 2006

Cyber counseling, one of the most compatible type of consultation for the information society, enables people to reveal their mental agonies and private problems anonymously, since it does not require face-to-face interview between a counsellor and a client. However, there are few cyber counseling centers which provide high quality and trustworthy service, although the number of cyber counseling center has highly increased. Therefore, this paper is intended to enable an appropriate consultation for each client by analyzing client propensity using Bayesian variable selection. Bayesian variable selection is superior to stepwise regression analysis method in finding out a regression model. Stepwise regression analysis method, which has been generally used to analyze individual propensity in linear regression model, is not efficient since it is hard to select a proper model for its own defects. In this paper, based on the case database of current cyber counseling centers in the web, we will analyze clients' propensities using Bayesian variable selection to enable individually target counseling and to activate cyber counseling programs.

• Journal of Family Resource Management and Policy Review
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• v.17 no.4
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• pp.171-187
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• 2013

Individuals are increasingly required to take more responsibility for their own retirement. The purpose of this study was to investigate the efficacy of counseling for retirement planning on awareness and behavior related to retirement preparation. The data came from 3,561 adults who received counseling from National Pension Service. The major findings can be summarized as follows : (1) There were significant changes in awareness and behavior for retirement preparation after receiving counseling services ; (2) young age, type of counseling (comprehensive diagnostics for retirement preparation), and counseling method (face-to-face) had a positive effect on changes in awareness and behavior ; and (3) expertise and adequacy of counseling, as well as the attitude of counselors, had an influence on changes in awareness and behavior.