• 제목/요약/키워드: Explanation Facilities

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대화형 에이전트의 설명 기능과 프라이버시 염려 수준에 따른 사용자 경험 차이에 관한 연구 (A Study on the User Experience according to the Existence of Explanation Facilities and Individuals Privacy Concern Level)

  • 강찬영;최기은;강현민
    • 한국콘텐츠학회논문지
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    • 제20권2호
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    • pp.203-214
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    • 2020
  • 오늘날 스마트 스피커는 점차 개인화되어 사용자들을 위해 특정 제품을 추천하는 추천 에이전트의 역할을 하고 있다. 본 연구의 목적은 스마트 스피커의 대화형 에이전트 맥락에서 '설명 기능'이 투명성, 인지된 신뢰, 사용자 만족도, 재사용 행동 의도, 프라이버시 위협, 추천 품질에 미치는 영향을 살펴보는 것이다. 또한 개인의 프라이버시 염려 수준이 평가에 영향을 미치는지 알아보기 위해 염려 수준을 사용자 구분을 위한 척도로 활용하였다. 연구결과, 설명이 있는 조건이 없는 조건 보다 모든 측정 변인에서 높게 평가되었음을 확인하였고, 프라이버시 염려 수준이 인지된 신뢰, 프라이버시 위협에 미치는 정적인 영향을 확인하였다. 본 연구는 스마트 스피커 맥락에서 설명 기능이 적용될 수 있다는 시사점과 프라이버시 역설 현상을 발견하였으며, 프라이버시 염려 수준에 따른 인지부조화의 가능성을 제시하였다.

설명기능이 시스템 결자 수용에 미치는 영향의 실증연구 (An Empirical Investigation of Explanation Facilities on User Acceptance of System Recommendations)

  • Kim, Sung-Kun;Kang, Hyun-Koo
    • 정보기술과데이타베이스저널
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    • 제8권1호
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    • pp.81-94
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    • 2001
  • Providing explanations about recommending actions is one of the most important capabilities of expert systems. In fact, there exist many approaches incorporating this explanation facility into the system. Here we present briefly a new approach to generating these explanations and further attempt to investigate the impact of system explanations on user behaviors toward system-generated recommendations. For this experiment we designed a stock investment decision supporting system which, given a set of market situations, suggests an investment recommendation with explanations about the recommending action. Twenty-nine bank employees evaluated the output of the system in a laboratory setting. The results indicate that explanation facilities can make systems-generated advice more confident to users but cannot increase users'acceptance for the system conclusion.

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추천 에이전트의 설명 방식과 상세도에 따른 사용자 경험 차이에 관한 연구 (A Study on the User Experience according to the Method and Detail of Recommendation Agent's Explanation Facilities)

  • 강찬영;김혁;강현민
    • 한국콘텐츠학회논문지
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    • 제20권8호
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    • pp.653-665
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    • 2020
  • 추천 에이전트의 활용이 활발해지면서 사용자에게 내부 논리를 설명할 수 없던 블랙박스 문제를 해결하는 방법으로 '설명 기능'이 주목을 받고 있다. 본 연구는 '설명 기능'의 유무에 따른 사용자 경험을 살펴보는 것에서 한 걸음 더 나아가 설명 방식과 상세도에 따라 어떠한 영향이 있는지 살펴보고자 한다. 설명 방식은 '에이전트가 특정 행동을 한 이유'를 설명하는 why 방식과 '특정 행동을 하지 않는 이유'를 설명하는 why not 방식으로 구분하였으며 상세도 조건은 상세도 높음/상세도 낮음으로 구분하였다. 연구 결과 why 설명 방식이 사용자의 투명성, 신뢰도, 만족도, 재사용 행동 의도에 긍정적인 영향을 주는 것을 발견하였으며, 상세도가 높을수록 심리적 반발에 대한 인식이 높아진다는 것을 확인하였다. 또한, 설명 방식과 상세도는 상호작용을 통해 '설명' 인식에 영향을 주었으며, 만족도와 추천 수용 의도에 영향을 준다는 경향성이 발견되었다. 본 연구는 사용자 경험에 긍정적인 영향을 주는 설명 방식과 적절한 상세도에 대해서 시사점을 제시하였으며, 설명 방식과 상세도의 상호작용을 통해 사용자 경험에 영향을 준다는 연구 결과를 통해, 추천 에이전트 맥락에서 설명 기능의 방식과 상세도를 결정하기 위해서는 세심한 주의가 필요하다는 제안을 하였다.

객체지향기법에 의한 철도선로 및 열차운행 모델링 (Railway Facilities and Train Movement Modeling by Object Oriented Concept)

  • 최규형;구세완
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 1998년도 하계학술대회 논문집 A
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    • pp.393-395
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    • 1998
  • This paper presents a modeling of railway facilities based on object-oriented software development technique for train operation simulation program. Railway network is decomposed by Line Structure Model and Signal System Model which can be composed to make the train routes and train performance calculation. A brief explanation of class design about these model is provided.

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학교시설(學校施設) 개방(開放)의 이용(利用)패턴에 관한 연구(硏究) (A Study of Analysis of use-pattern on the school opening)

  • 김승제
    • 교육시설
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    • 제2권3호
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    • pp.39-47
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    • 1995
  • The aim of this study is to obtain efficiency and guid of planning(function division oning plan, etc.) in opening plan of school facilities based on speciality of their, recognazing flow and character of needs and explanation of mechanism of school facilities needs, for make clear of mechanism of character, efficiency, speciality and formation to residents community, by investigation an analysis of facilities needs. As a part of that, this study is mainly deal with contents about analysis of use-pattern in school opening. As a main results, we can obtain a three type (Aggressive-Type, General-Type, Simple-Type) through the analisys of investigation. We expect that each type will be contribute to important factors that propose of school opening plan.

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병원 이용자의 의료서비스 만족도 조사 (Patient's Satisfaction with Medical Care Services in Hospital)

  • 성정애;남철현;김성우;김귀숙;구현진;유은주
    • 대한예방한의학회지
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    • 제10권1호
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    • pp.109-121
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    • 2006
  • The purpose of this study was to determine factors influencing patient satisfaction with medical services in hospital, which is classified into environmental aspect, human services and procedural services. Based on the results of literature review, the study focused on effects of social-demographical factors on patient satisfaction. The environmental aspect of medical care services included medical equipment and facilities, hygiene, ventilation, heating and air-conditioning, waiting and resting space, ward space and parking facilities. Procedural service included registration process, bill payment, waiting time after registration, examination and prescription as well as appointment process. Human services consisted of physicians listening to stories of patients, examination duration, physicians' explanation and physicians' service. As for nurses, explanation about disease, examination procedure and results, kindness and nursing care were evaluated. Services provided by other staff members were also evaluated. Patient satisfaction, defined as individual attitude toward medical service as a whole, was measured using a questionnaire. A total of 700 in-or out-patients were surveyed in 6 hospitals with more than 300 beds in North Gyeongbuk Province. 1. The level of patient satisfaction varied with characteristics of patients. Male patients and those in their 30s had a low level of satisfaction. Dissatisfaction level was positively related to education level but negatively related to economic condition. 2. As for patient satisfaction with medical service providers and other employees in hospital, satisfaction level with physician's explanation about treatment was higher. But dissatisfaction levels with treatment duration and the lack of explanation about examination procedures were high, calling for improvement. Dissatisfaction level with nursing care was high, calling for training of nurses for better service. Given the low level of satisfaction with human services, hospital employees need to be trained to improve their service. 3. It Was found that administrative service was also a significant factor influencing patient satisfaction in addition to medical service. It is therefore important for hospitals to provide patients with prompt and convenient procedural service. 4. Environmental factors such as medical equipment and amenity facilities also affected patient satisfaction. Thus environmental condition, procedural service and human service are all important to improve medical service in hospital. In summary, procedural service was the most significant factor for patient satisfaction. The level of satisfaction in patients was also affected by human service and environmental condition. It is therefore necessary to take patient-oriented approach in providing medical service in an effort to improve patient satisfaction. The finding of a lower level of satisfaction with human service signifies the need for training of healthcare providers and other hospital employees for better services. The introduction of advanced management programs is also needed to improve procedures that patients go through in hospitals.

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농촌지역주민의 의료이용행위에 영향 주는 자극요인분석 (Analytical Studies on Medical Utilization Behaviors in Rural Areas)

  • 김영임
    • 대한간호학회지
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    • 제15권2호
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    • pp.5-15
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    • 1985
  • This study was conducted for the purpose of fin-ding out the variance explaining the medical facilities utilization behavior, which is defined adaptation behavior Process by focal, contextual, residual stimuli in Roy's Adaptation Model. What kinds of characteristics can explain adaptation behavior in Roy's Model? And which is the relative importance of input variables? For this analysis, stepwise multiple regression and path analysis was used. The data come from the 1981 Baseline Household Interview Survey in remote rural area. The findings of the analysis can be summarized as follows: First, Total variance of independant variables for adaptation behavior, that is medical facilities utilization including clinic, drug store, health center, herb medicine was shown 16.2 percent. The most important variable which explain the dependent variable was the occurance of illness with the Ra of value 0.112. The illness symptom, living level, regular care source was shown important variables with relatively high the R²value and significant beta coefficient. Second, in the path analysis of variables which is selected important variables, the occurance of illness was shown variable which has the highest direct effect which 0.297 path coefficient. Also the education level of household was shown variable which has the highest indirect effect through living level and the occurance of illness in causal model. Third, This analysis suggests that the occurance of illness belonging focal stimuli are more influenced than others. To sum up, It is seem to the occurance of illness, illness symptom belonging focal stimuli have high explanation ability through direct effect, education level of household among contextual stimuli have explanation ability through indirect effect.

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요양시설 입소 노인 주보호자에 대한 사회적 지지가 부양긍정감과 부양부담에 미치는 영향 (Effects of Social Support for Elderly Residents' Primary Caregivers in Long-Term Care Facilities on Caregivers' Positive Feelings and Burden)

  • 김지향;한숙정
    • 가정∙방문간호학회지
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    • 제26권2호
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    • pp.199-209
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    • 2019
  • Purpose: This study was conducted to determine factors affecting the positive feelings and care burden of elderly residents' primary caregivers in long-term care facilities. Methods: The survey was conducted between November and December 2018. A structured questionnaire was used to collect data, and 148 individuals voluntarily participated. The collected data were examined through descriptive statistical analysis using SPSS WIN ver.24.0, t-test, one-way Anova $Scheff{\acute{e}}$ test, Pearson's correlation coefficient, and multiple regression. Results: Factors that significantly affected caregivers' positive feelings included caregivers' education level(${\beta}=-.32$, p<.001), social support(${\beta}=.31$, p<.001), care burden(${\beta}=-.29$, p=.001), and total support fee(not more than 1.5million won)(${\beta}=-.18$, p=.012). The explanation power was as high as 40.0%(Adj $R^2=.40$). Factors that significantly affected caregivers' burden included social support(${\beta}=-.25$, p=.002), positive feelings(${\beta}=-.25$, p=.002), elderly individual's religion(${\beta}=-.17$, p=.007), and elderly individual's marriage status(${\beta}=.17$, p=.021). The explanation power was as high as 45.0%(Adj $R^2=.45$). Conclusion: Our results suggest that it is necessary to increase social support for elderly residents' primary caregivers in long-term care facilities. This can be helpful to decrease burden and enhance positive feelings in caregivers. We should also collect caregivers' information as well to provide appropriate assistance.

대구·경북지역 지역아동센터 급식시설 운영 실태조사 (Investigation of the Management of Foodservice Facilities in Community Child Centers in Daegu and Gyeongbuk Area)

  • 박숙현;정현아
    • 동아시아식생활학회지
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    • 제27권4호
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    • pp.459-472
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    • 2017
  • This study provides preliminary data to help organize improvements in analyzing the importance and performance of sanitation management items and the management of foodservice facilities in Community Child Centers in Daegu and Gyeongbuk Area. Questionnaires were distributed to 173 participants in sanitation and safety education at the center from April~June 2013 and 121 questionnaires were used as analysis data to investigate the management of foodservice facility at Community Children Centers in Daegu Gyeongbuk area. Most of the Community Child Centers are privately owned, and 62.0% had 20 to 29 children. Only 6.6% and 50.4% of the centers had nutritionists or cooks, respectively, due to budget deficits, and the foodservices were run by employees holding other positions. An investigation of sanitation management found that 84.3% of employees had a regular health inspection with significant differences between Daegu and Gyeongbuk (p<0.05). Most of the sanitation education was necessary, and the contents of sanitation education were applied to the fields in 66.1% of facilities. The reasons why the contents of them were not used in the fields included, the shortage of facilities and devices at 20.7%, which was the most common explanation. The separation separated of contaminated and non-contaminated areas were observed in 45.5% of facilities (p<0.01), separated sinks for pre-processing and cooking were found in 50.4%, and a show significant higher rate was noted in Daegu than in Gyeongbuk (p<0.05). An interior wall and, floor tile installation were observed 43.8% of facilities and a significantly higher rate was noted in Daegu than in Gyeongbuk (p<0.05). 30.9% of centers in Daegu and 11.3% of centers in Gyeongbuk area were equipped with a hot holding table(p<0.05). Overall, there is a need for education of foodservice to managers because most facilities do not have dietitians. In addition, facilities and equipment should be supplied continuously to foodservice facilities in community child centers.

증강 현실과 QR 코드를 이용한 안내 및 설비 관리 앱 개발 (Development of Guide and Facility Management App by using Augmented Reality and QR Code)

  • 조광문
    • 디지털융복합연구
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    • 제12권4호
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    • pp.245-249
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    • 2014
  • 본 논문에서는 증강 현실(AR, augmented reality)과 QR 코드를 이용하여 항구 안내를 하고 선박의 시설물들을 관리할 수 있는 앱을 개발하였다. 스마트 기기의 앱을 이용하여 목포항을 찾아가는 과정 및 항구 안내를 받을 수 있으며, 접항, 입항 시설물에 대한 위치 찾기, 길 안내 형태의 서비스를 이용할 수 있다. 스마트 기기의 앱 활용을 통하여 원하는 목적지를 쉽게 찾을 수 있으며, 선박을 이용하는 관광객들에게 편의를 제공할 수 있다. 또한 QR 코드를 이용하여 선박의 시설물들에 대한 설명을 볼 수 있고, 시설물에 대한 점검일지를 작성하여 관리할 수 있다.