• Journal of the Korean Society for Library and Information Science
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• v.41 no.4
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• pp.229-250
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• 2007

This paper suggested a way to solve the problems by using domain experts who are already in the significant level of knowledge in those fields. For the purpose of achieving our goal, a very simple and efficient approach to construct the knowledge-base which can play an important role in providing researchers with essential information in need was proposed. In addition, the Adaptive R&D Information Service Portal with a new schema structure and a construction method of representing expert's knowledge efficiently was developed. With the simplicity and expandability of the proposed system it can be a good model for a similar system to be developed.

• Korean Security Journal
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• no.37
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• pp.221-246
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• 2013

The purpose of this research is to analyze authority and expertise of internally-selected Director of Presidential Security Service (PSS) through case-studies of the 9th Director of PSS Sang-Bum Park and the 13th Director of PSS Sang-Kuk Yeom, and to provide suggestions as to how to improve the expertise of PSS director and how to make PSS more trusted by the president and citizens. To do so, this study employs qualitative research on various references while acquiring testimonies from an expert group. The result of the research is as follows. First, the 9th Director of PSS Sang-Bum Park and the 13th Director of PSS Sang-Kuk Yeom are categorized as non-authoritative Director of Presidential Security Service. Second the 9th Director of PSS Sang-Bum Park and the 13th Director of PSS Sang-Kuk Yeom are categorized as expert-type Director of Presidential Security Service. It must be acknowledged that the authority of PSS directors does not come from close relationship with president or physical distance, but from legality and professionalism. Therefore, when appointing a person who is in charge of his/her own safety, the president must consider national security and professionalism in order to succeed as a ready president.

• Journal of Distribution Science
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• v.13 no.1
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• pp.57-70
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• 2015

Purpose - Open source software has high utilization in most of the server market. The utilization of open source software is a global trend. Particularly, Internet infrastructure and platform software open source software development has increased rapidly. Since 2003, the Korean government has published open source software promotion policies and a supply promotion policy. The dynamism of the open source software market, the lack of relevant expertise, and the market transformation due to reasons such as changes in the relevant technology occur slowly in relation to adoption. Therefore, this study proposes an assessment model of services provided in an open source software service company. In this study, the service level of open source software companies is classified into an enterprise-level assessment area, the service level assessment area, and service area. The assessment model is developed from an on-site driven evaluation index and proposed evaluation framework; the evaluation procedures and evaluation methods are used to achieve the research objective, involving an impartial evaluation model implemented after pilot testing and validation. Research Design, data, and methodology - This study adopted an iteration development model to accommodate various requirements, and presented and validated the assessment model to address the situation of the open source software service company. Phase 1 - Theoretical background and literature review Phase 2 - Research on an evaluation index based on the open source software service company Phase 3 - Index improvement through expert validation Phase 4 - Finalizing an evaluation model reflecting additional requirements Based on the open source software adoption case study and latest technology trends, we developed an open source software service concept definition and classification of public service activities for open source software service companies. We also presented open source software service company service level measures by developing a service level factor analysis assessment. The Behavior-Structure-Evolution Evaluation Model (BSEM) proposed in this study consisted of a rating methodology for calculating the level that can be granted through the assessment and evaluation of an enterprise-level data model. An open source software service company's service comprises the service area and service domain, while the technology acceptance model comprises the service area, technical domain, technical sub-domain, and open source software name. Finally, the evaluation index comprises the evaluation group, category, and items. Results - Utilization of an open source software service level evaluation model For the development of an open source software service level evaluation model, common service providers need to standardize the quality of the service, so that surveys and expert workshops performed in open source software service companies can establish the evaluation criteria according to their qualitative differences. Conclusion - Based on this evaluation model's systematic evaluation process and monitoring, an open source software service adoption company can acquire reliable information for open source software adoption. Inducing the growth of open source software service companies will facilitate the development of the open source software industry.

• Journal of Korean Academic Society of Home Health Care Nursing
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• v.8 no.2
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• pp.159-170
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• 2001

Client(patient) satisfaction has been used for a variety of purposes in different settings, yet, those receiving home care services have been the focus of few satisfaction studies. Satisfaction is considered an indicator of quality of care and is also being used to assess the performance of home care providers and home health care delivery at multiple levels. The aim of this study was to develop the tool for evaluating client satisfaction in several aspects with home care service while maintaining or achieving acceptable reliability and validity. Firstly, Client Satisfaction Instrument made preliminary of 43 items composed basic 6 criteria and 7 indicators, based on a review of literature, quality improvement and client satisfaction findings in home care. Secondly, there were consisted in two expert panel groups who were made in professionals of research and practice in home care field. The tool was modified to 6 criteria and 7 indicators, 25 items after reviewing by two expert panel groups. The content validity index of the tool was above 0.8 and the results of internal consistency was more than 0.8 in all items. Finally. The Client Satisfaction Instrument in Home Care Service was made up 6 criteria such as client satisfaction of nurses's instruction of home care educational need. knowledge/technique/attitude of homecare nurses's performance. interpersonal relationship and emotional support of nurse. easiness of homecare accessibility, continuity of homecare service. overall efficacy of homecare use, 7 indicators. and 25 items. The results of evaluating client satisfaction will be able to contribute in quality improvement and service marketing in home care.

• Proceedings of the Korea Contents Association Conference
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• 2006.11a
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• pp.594-598
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• 2006

Many institutes and organizations carrying out the national R&D projects have and use the expert pool database at each need. But there is lack of human resources information about expert in science and technology part for many policy planning and committee activity, also most of the expert pools are scattered on several database systems. So it is necessary to manage systematically the human resources informations about scientific expert. As the committeeman assignment and committee findings management are conducted by the off-line method, there are wastes of time and labor in committeeman assignment process and committee history management. Therefore we need to provide an effective and automatic process for committeeman assignment and management. In this paper, we construct a database for expert pool who can be used in committee activity or policy planning, and implement a system that services committee management and committeeman assignment process. The human information retrieval service of this system is based on the KRISTAL-2002, an information retrieval and management system developed by KISTI.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.10
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• pp.34-38
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• 2016

This study aims to develop qualification criteria for training and establishing an expert pool of 3D printing operation experts and 3D printing development specialists in the emerging 3D printing industry. We investigate the domestic and international 3D printing industry, as well as 3D printing- related training institutions and quantity of test examinees. Utilizing competency analysis, this study examines the competencies and educational content of both 3D printing operation expert as well as 3D printing development specialists. In addition, a survey was conducted on the issue of institutionalization of qualification criteria for 3D printing operation expert and 3D printer development specialists. This study further proposes evaluation methods for qualification criteria for both 3D printing operation expert and 3D printer development specialists based on simulations of both written and performance tests. Based on the findings, this study proposes instructional program outlines as well as comprehensive guidelines for training and qualification processes for 3D printing operation expert and 3D printer development specialists.

• ETRI Journal
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• v.36 no.3
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• pp.490-497
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• 2014

The market performance of WiBro in Korea has not been as expected, and its rapid diffusion in the near future is unlikely owing to the existence of competing services. There has been little research on the factors affecting this low market diffusion. This study is based on an analytical framework in which a lack of service capability and the insufficiency of service-related activities have resulted in the current poor market performance. An expert survey was conducted on WiBro specialists and verified using the analytical hierarchy process method. The result of this analysis is as follows: underinvestment in network deployment and marketing, insufficient promotional policies, and a shortage of service capabilities are to be analyzed as the main causes of WiBro's low market diffusion.

• The Mathematical Education
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• v.52 no.4
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• pp.465-481
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• 2013

In this study, 27 pre-service teachers presented virtual mathematics instruction to develop his/her own teaching practice ability. I found several attributes in their virtual mathematics instruction such as connecting contents, asking justification, encouraging students' communication, representing variously, and using ICT etc. These will be the characteristics of the future mathematics class. When peer pre-service teachers assess presenter's instruction quantitatively, there are differences in the results between expert and pre-service teachers. Pre-service teachers didn't find the elements of student self assessment or group assessment and communication activities at the virtual instruction. When they assess peers' virtual instruction qualitatively, the results are specific or new ones compared with the quantitative assessment elements. Thus I suggested some implications for the mathematics pre-service teachers' virtual instruction in the view of teacher education.

• Journal of the Korean Society for Library and Information Science
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• v.35 no.3
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• pp.117-133
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• 2001

This study presented the necessity of the development of a digital reference service systems as a method for direct information service in the library on the internet. The purpose of this research is to find commonalities for building a model of digital reference service. This study used qualitatives methods(elite interviews and document analysis) to extract accumulated knowhow from fourteen expert services sites which are similar with reference services in the library. For effective management of the digital reference service, it is necessary to have a digital reference service librarian who is well versed in the inner workings of the service and in the knowledge the service deals with.

• Journal of Korean Society of Transportation
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• v.29 no.6
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• pp.75-83
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• 2011

This research explores the relative importance of factors and service items that influence the air cargo service quality for provision services by the Skyteam Cargo in the Korean market. In general, the Skyteam Cargo provides a package of services which are different functions and operations of service such item as Equation Heavy (heavy and large express freight), Equation (small express freight), Variation (special freight), and Dimension (general freight). To carry out the research, the expert questionnaire survey, the Analytic Hierarchy Process (AHP) analysis had adopted to evaluate the level of quality for the provision air cargo operation services by the Skyteam Cargo at Incheon International Airport. Based on an expert survey and the AHP, five core service factors, namely, infrastructure as installed facilities, reliability, promptness, efficiency, and safety are defined.