• Journal of Science Education
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• v.34 no.2
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• pp.225-236
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• 2010

The purpose of this study is to analyze and evaluate the Cyber Home Learning contents of Earth science area in the basic course of the $10^{th}$ grade. For this purpose, we applied the 'Cyber Home Study Content Quality Control Tool' presented in Elementary Secondary Education e-Learning Quality Management Guidelines (Ver.2.0)' of Korea Education & Research Information Service(2008). The results of Cyber home learning contents analysis are as follow: First, it was presented that the study guide introduced the contents which should be studied for one class, properly. And it was not analyzed that the diagnosis assesment was not completed in the initiative study; Second, it was possible to study choosing the contents fitting the learner's level of learning in the main study, it was comprised of about 10 minutes. Third, it was performed without feedback for incorrect answers in the learning assessment, just the number of wrong questions. And the learning arrangement present the important contents learned in that class, summarizing and arranging again. The results of evaluating the contents in Cyber Home Learning are as follows: First, in evaluation section of instructional design, many text materials which were so difficult for learners to read were explained, being provided. Besides, the systematic structures leaves much to be desired, in view of learners' learning experience, contents, and environment. And in evaluation section of learning contents, the error of contents caused the learning contents not to appear, the amount of learning in each section was found too much. Second, in evaluation section of the strategy for Teaching and Learning, when we mention the strategy of Self Directed Learning, the environment to make learners search for information free and self-study possible was not possessed well. And in evaluation section of interaction, it was found that a simple click caused the learning to go on. Third, in evaluation section of evaluating, it was evaluated that there was wanting in consistency in learning aims, contents, evaluation contents.

• Science of Emotion and Sensibility
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• v.21 no.1
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• pp.59-70
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• 2018

With the breakthrough of speech recognition technology, conversational agents have become pervasive through smartphones and smart speakers. The recognition accuracy of speech recognition technology has developed to the level of human beings, but it still shows limitations on understanding the underlying meaning or intention of words, or understanding long conversation. Accordingly, the users experience various errors when interacting with the conversational agents, which may negatively affect the user experience. In addition, in the case of smart speakers with a voice as the main interface, the lack of feedback on system and transparency was reported as the main issue when the users using. Therefore, there is a strong need for research on how users can better understand the capability of the conversational agents and mitigate negative emotions in error situations. In this study, we applied social strategies, "forewarning" and "apology", to conversational agent and investigated how these strategies affect users' perceptions of the agent in breakdown situations. For the study, we created a series of demo videos of a user interacting with a conversational agent. After watching the demo videos, the participants were asked to evaluate how they liked and trusted the agent through an online survey. A total of 104 respondents were analyzed and found to be contrary to our expectation based on the literature study. The result showed that forewarning gave a negative impression to the user, especially the reliability of the agent. Also, apology in a breakdown situation did not affect the users' perceptions. In the following in-depth interviews, participants explained that they perceived the smart speaker as a machine rather than a human-like object, and for this reason, the social strategies did not work. These results show that the social strategies should be applied according to the perceptions that user has toward agents.

• Journal of Intelligence and Information Systems
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• v.16 no.3
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• pp.99-120
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• 2010

Due to the wide spread of customers' frequent access of non face-to-face services, there have been many attempts to improve customer satisfaction using huge amounts of data accumulated throughnon face-to-face channels. Usually, a call center is regarded to be one of the most representative non-faced channels. Therefore, it is important that a call center has enough agents to offer high level customer satisfaction. However, managing too many agents would increase the operational costs of a call center by increasing labor costs. Therefore, predicting and calculating the appropriate size of human resources of a call center is one of the most critical success factors of call center management. For this reason, most call centers are currently establishing a department of WFM(Work Force Management) to estimate the appropriate number of agents and to direct much effort to predict the volume of inbound calls. In real world applications, inbound call prediction is usually performed based on the intuition and experience of a domain expert. In other words, a domain expert usually predicts the volume of calls by calculating the average call of some periods and adjusting the average according tohis/her subjective estimation. However, this kind of approach has radical limitations in that the result of prediction might be strongly affected by the expert's personal experience and competence. It is often the case that a domain expert may predict inbound calls quite differently from anotherif the two experts have mutually different opinions on selecting influential variables and priorities among the variables. Moreover, it is almost impossible to logically clarify the process of expert's subjective prediction. Currently, to overcome the limitations of subjective call prediction, most call centers are adopting a WFMS(Workforce Management System) package in which expert's best practices are systemized. With WFMS, a user can predict the volume of calls by calculating the average call of each day of the week, excluding some eventful days. However, WFMS costs too much capital during the early stage of system establishment. Moreover, it is hard to reflect new information ontothe system when some factors affecting the amount of calls have been changed. In this paper, we attempt to devise a new model for predicting inbound calls that is not only based on theoretical background but also easily applicable to real world applications. Our model was mainly developed by the interactive decision tree technique, one of the most popular techniques in data mining. Therefore, we expect that our model can predict inbound calls automatically based on historical data, and it can utilize expert's domain knowledge during the process of tree construction. To analyze the accuracy of our model, we performed intensive experiments on a real case of one of the largest car insurance companies in Korea. In the case study, the prediction accuracy of the devised two models and traditional WFMS are analyzed with respect to the various error rates allowable. The experiments reveal that our data mining-based two models outperform WFMS in terms of predicting the amount of accident calls and fault calls in most experimental situations examined.

• Journal of Intelligence and Information Systems
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• v.19 no.2
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• pp.39-54
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• 2013

Recent explosive increase of electronic commerce provides many advantageous purchase opportunities to customers. In this situation, customers who do not have enough knowledge about their purchases, may accept product recommendations. Product recommender systems automatically reflect user's preference and provide recommendation list to the users. Thus, product recommender system in online shopping store has been known as one of the most popular tools for one-to-one marketing. However, recommender systems which do not properly reflect user's preference cause user's disappointment and waste of time. In this study, we propose a novel recommender system which uses data mining and multi-model ensemble techniques to enhance the recommendation performance through reflecting the precise user's preference. The research data is collected from the real-world online shopping store, which deals products from famous art galleries and museums in Korea. The data initially contain 5759 transaction data, but finally remain 3167 transaction data after deletion of null data. In this study, we transform the categorical variables into dummy variables and exclude outlier data. The proposed model consists of two steps. The first step predicts customers who have high likelihood to purchase products in the online shopping store. In this step, we first use logistic regression, decision trees, and artificial neural networks to predict customers who have high likelihood to purchase products in each product group. We perform above data mining techniques using SAS E-Miner software. In this study, we partition datasets into two sets as modeling and validation sets for the logistic regression and decision trees. We also partition datasets into three sets as training, test, and validation sets for the artificial neural network model. The validation dataset is equal for the all experiments. Then we composite the results of each predictor using the multi-model ensemble techniques such as bagging and bumping. Bagging is the abbreviation of "Bootstrap Aggregation" and it composite outputs from several machine learning techniques for raising the performance and stability of prediction or classification. This technique is special form of the averaging method. Bumping is the abbreviation of "Bootstrap Umbrella of Model Parameter," and it only considers the model which has the lowest error value. The results show that bumping outperforms bagging and the other predictors except for "Poster" product group. For the "Poster" product group, artificial neural network model performs better than the other models. In the second step, we use the market basket analysis to extract association rules for co-purchased products. We can extract thirty one association rules according to values of Lift, Support, and Confidence measure. We set the minimum transaction frequency to support associations as 5%, maximum number of items in an association as 4, and minimum confidence for rule generation as 10%. This study also excludes the extracted association rules below 1 of lift value. We finally get fifteen association rules by excluding duplicate rules. Among the fifteen association rules, eleven rules contain association between products in "Office Supplies" product group, one rules include the association between "Office Supplies" and "Fashion" product groups, and other three rules contain association between "Office Supplies" and "Home Decoration" product groups. Finally, the proposed product recommender systems provides list of recommendations to the proper customers. We test the usability of the proposed system by using prototype and real-world transaction and profile data. For this end, we construct the prototype system by using the ASP, Java Script and Microsoft Access. In addition, we survey about user satisfaction for the recommended product list from the proposed system and the randomly selected product lists. The participants for the survey are 173 persons who use MSN Messenger, Daum Caf$\acute{e}$, and P2P services. We evaluate the user satisfaction using five-scale Likert measure. This study also performs "Paired Sample T-test" for the results of the survey. The results show that the proposed model outperforms the random selection model with 1% statistical significance level. It means that the users satisfied the recommended product list significantly. The results also show that the proposed system may be useful in real-world online shopping store.

• Journal of The Korean Society of Agricultural Engineers
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• v.61 no.6
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• pp.111-121
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• 2019

Evapotranspiration (ET) of vegetation is one of the major components of the hydrologic cycle, and its accurate estimation is important for hydrologic water balance, irrigation management, crop yield simulation, and water resources planning and management. For agricultural crops, ET is often calculated in terms of a short or tall crop reference, such as well-watered, clipped grass (reference crop evapotranspiration, $ET_o$). The Penman-Monteith equation recommended by FAO (FAO 56-PM) has been accepted by researchers and practitioners, as the sole $ET_o$ method. However, its accuracy is contingent on high quality measurements of four meteorological variables, and its use has been limited by incomplete and/or inaccurate input data. Therefore, this study evaluated the applicability of Backpropagation Neural Network (BPNN) model for estimating $ET_o$ from less meteorological data than required by the FAO 56-PM. A total of six meteorological inputs, minimum temperature, average temperature, maximum temperature, relative humidity, wind speed and solar radiation, were divided into a series of input groups (a combination of one, two, three, four, five and six variables) and each combination of different meteorological dataset was evaluated for its level of accuracy in estimating $ET_o$. The overall findings of this study indicated that $ET_o$ could be reasonably estimated using less than all six meteorological data using BPNN. In addition, it was shown that the proper choice of neural network architecture could not only minimize the computational error, but also maximize the relationship between dependent and independent variables. The findings of this study would be of use in instances where data availability and/or accuracy are limited.

• Journal of Korea Water Resources Association
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• v.54 no.10
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• pp.819-833
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• 2021

This study is to evaluate applicability of linkage modeling using PHABSIM (Physical Habitat Simulation System) and SWAT (Soil and Water Assessment Tool) and to estimate ecological flow for target fishes of Andong downstream (4,565.7 km²). The SWAT was established considering 2 multi purpose dam (ADD, IHD) and 1 streamflow gauging station (GD). The SWAT was calibrated and validated with 9 years (2012 ~ 2020) data of 1 stream (GD) and 2 multi-purpose dam (ADD, IHD). For streamflow and dam inflows (GD, ADD and IHD), R², NSE and RMSE were 0.52 ~ 0.74, 0.48 ~ 0.71, and 0.92 ~ 2.51 mm/day respectively. As a result of flow duration analysis for 9 years (2012 ~ 2020) using calibrated streamflow, the average Q185 and Q275 were 36.5 m³/sec (-1.4%) and 23.8 m³/sec (0%) respectively compared with the observed flow duration and were applied to flow boundary condition of PHABSIM. The target stream was selected as the 410 m section where GD is located, and stream cross-section and hydraulic factors were constructed based on Nakdong River Basic Plan Report and HEC-RAS. The dominant species of the target stream was Zacco platypus and the sub-dominant species was Puntungia herzi Herzenstein, and the HSI (Habitat Suitability Index) of target species was collected through references research. As the result of PHABSIM water level and velocity simulation, error of Q185 and Q275 were analyzed -0.12 m, +0.00 m and +0.06 m/s, +0.09 m/s respectively. The average WUA (Weighted Usable Area) and ecological flow of Zacco platypus and Puntungia herzi Herzenstein were evaluated 76,817.0 m²/1000m, 20.0 m³/sec and 46,628.6 m²/1000m, 9.0 m³/sec. This results indicated Zacco platypus is more adaptable to target stream than Puntungia herzi Herzenstein.

• Korean Journal of Remote Sensing
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• v.37 no.6_3
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• pp.2035-2046
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• 2021

Glacier movement speed is the most basic measurement for glacial dynamics research and is a very important indicator in predicting sea level rise due to climate change. In this study, the two-dimensional velocity measurements of Campbell Glacier located in Terra Nova Bay in East Antarctica were observed through the SAR offset tracking technique. For this purpose, domestic KOMPSAT-5 SAR satellite images taken on July 9, 2021 and August 6, 2021 were acquired. The Multi-kernel SAR offset tracking proposed through previous studies is a technique to obtain the optimal result that satisfies both resolution and precision. However, since offset tracking is repeatedly performed according to the size of the kernel, intensive computational power and time are required. Therefore, in this study, we strategically proposed a coarse-to-fine offset tracking approach. Through coarse-to-fine SAR offset tracking, it is possible to obtain a result with improved observation precision (especially, about 4 times in azimuth direction) while maintaining resolution compared to general offset tracking results. Using this proposed technique, a two-dimensional velocity measurements of Campbell Glacier were generated. As a result of analyzing the two-dimensional movement velocity image, it was observed that the grounding line of Campbell Glacier exists at approximately latitude -74.56N. The flow velocity of Campbell Glacier Tongue analyzed in this study (185-237 m/yr) increased compared to that of 1988-1989 (140-240 m/yr). And compared to the flow velocity (181-268 m/yr) in 2010-2012, the movement speed near the ground line was similar, but it was confirmed that the movement speed at the end of the Campbell Glacier Tongue decreased. However, there is a possibility that this is an error that occurs because the study result of this study is an annual rate of glacier movement that occurred for 28 days. For accurate comparison, it will be necessary to expand the data in time series and accurately calculate the annual rate. Through this study, the two-dimensional velocity measurements of the glacier were observed for the first time using the KOMPSAT-5 satellite image, a domestic X-band SAR satellite. It was confirmed that the coarse-to-fine SAR offset tracking approach of the KOMPSAT-5 SAR image is very useful for observing the two-dimensional velocity of glacier movements.

• Korean Journal of Agricultural and Forest Meteorology
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• v.22 no.4
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• pp.268-278
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• 2020

Flowering time has been put forward due to the recent abnormally warm winter, which often caused damages of flower buds by late frosts persistently. In the present study, cumulative chill unit and cumulative heat unit of Niitaka pear, which are required for releasing the endogenous dormancy and for flowering after breaking dormancy, respectively, were compared between flowering time prediction models used in South K orea. Observation weather data were collected at eight locations for the recent three years from 2018-2020. The dates of full bloom were also collected to determine the confidence level of models including DVR, mDVR and CD models. It was found that mDVR model tended to have smaller values (8.4%) of the coefficient of variation (cv) of chill units than any other models. The CD model tended to have a low value of cv (17.5%) for calculation of heat unit required to reach flowering after breaking dormancy. The mDVR model had the most accurate prediction of full bloom during the study period compared with the other models. The DVR model usually had poor skills in prediction of full bloom dates. In particular, the error of the DVR model was large especially in southern coastal areas (e.g., Ulju and Sacheon) where the temperature was warm. Our results indicated that the mDVR model had relatively consistent accuracy in prediction of full bloom dates over region and years of interest. When observation data for full bloom date are compiled for an extended period, the full bloom date can be predicted with greater accuracy improving the mDVR model further.

• Journal of Korea Water Resources Association
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• v.53 no.12
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• pp.1081-1095
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• 2020

This study is to evaluate stream flow and water quality changes of Yeongsan river basin (3,371.4 km2) by inter-basin water transfer (IBWT) from Juam dam of Seomjin river basin using SWAT (Soil and Water Assessment Tool). The SWAT was established using inlet function for IBWT between donor and receiving basins. The SWAT was calibrated and validated with 14 years (2005 ~ 2018) data of 1 stream (MR) and 2 multi-functional weir (SCW, JSW) water level gauging stations, and 3 water quality stations (GJ2, NJ, and HP) including data of IBWT and effluent from wastewater treatment plants of Yeongsan river basin. For streamflow and weir inflows (MR, SCW, and JSW), the coefficient of determination (R2), Nash-Sutcliffe efficiency (NSE), root mean square error (RMSE), and percent bias (PBIAS) were 0.69 ~ 0.81, 0.61 ~ 0.70, 1.34 ~ 2.60 mm/day, and -8.3% ~ +7.6% respectively. In case of water quality, the R2 of SS, T-N, and T-P were 0.69 ~ 0.81, 0.61 ~ 0.70, and 0.54 ~ 0.63 respectively. The Yeongsan river basin average streamflow was 12.0 m3/sec and the average SS, T-N, and T-P were 110.5 mg/L, 4.4 mg/L, 0.18 mg/L respectively. Under the 130% scenario of IBWT amount, the streamflow, SS increased to 12.94 m3/sec (+7.8%), 111.26 mg/L (+0.7%) and the T-N, T-P decreased to 4.17 mg/L (-5.2%), 0.165 mg/L (-8.3%) respectively. Under the 70% scenario of IBWT amount, the streamflow, SS decreased to 11.07 m3/sec (-7.8%), 109.74 mg/L (-0.7%) and the T-N, T-P increased to 4.68 mg/L (+6.4%), 0.199 mg/L (+10.6%) respectively.

• KOREAN JOURNAL OF CROP SCIENCE
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• v.66 no.2
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• pp.105-111
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• 2021

Rice lodging is an annual occurrence caused by typhoons accompanied by strong winds and strong rainfall, resulting in damage relating to pre-harvest sprouting during the ripening period. Thus, rapid estimations of the area of lodged rice are necessary to enable timely responses to damage. To this end, we obtained images related to rice lodging using a drone in Gimje, Buan, and Gunsan, which were converted to 128 × 128 pixels images. A convolutional neural network (CNN) model, a deep learning model based on these images, was used to predict rice lodging, which was classified into two types (lodging and non-lodging), and the images were divided in a 8:2 ratio into a training set and a validation set. The CNN model was layered and trained using three optimizers (Adam, Rmsprop, and SGD). The area of rice lodging was evaluated for the three fields using the obtained data, with the exception of the training set and validation set. The images were combined to give composites images of the entire fields using Metashape, and these images were divided into 128 × 128 pixels. Lodging in the divided images was predicted using the trained CNN model, and the extent of lodging was calculated by multiplying the ratio of the total number of field images by the number of lodging images by the area of the entire field. The results for the training and validation sets showed that accuracy increased with a progression in learning and eventually reached a level greater than 0.919. The results obtained for each of the three fields showed high accuracy with respect to all optimizers, among which, Adam showed the highest accuracy (normalized root mean square error: 2.73%). On the basis of the findings of this study, it is anticipated that the area of lodged rice can be rapidly predicted using deep learning.