• 한국산학기술학회논문지
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• 제11권11호
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• pp.4244-4250
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• 2010

본 연구는 점점 통합화 되고 있는 기업 회계정보시스템의 운영과 최종사용자의 업무처리 능력과의 관계를 분석 하였다. 또한 최종사용자의 전산회계 관련 업무의 운용능력과 교육의 경험 정도가 실무에서 반영되는 상관적 관계를 탐색하고자 하였다. 본 연구를 요약하면, 첫째로, 중규모의 기업에서 전산회계 교육의 경험 정도는 회계정보 시스템의 업무에 보다 적합한 결과를 나타낼 수 있다는 결론을 얻었다. 둘째, 최종사용자의 교육과 업무개발은 시스템을 이용한 업무 처리에 긍정적인 영향을 미치는 것으로 분석되었다. 마지막으로 통합화 시스템의 도입과 지속적인 기술적용에 따라 최종사용자의 업무는 전반적으로 낮은 성과를 나타내고 있었다. 따라서 최종사용자의 업무처리 능력은 교육과 지속적인 업무개발이 중요하다는 사실을 확인 하였다. 향후 이러한 결과는 사용자 중심적 시스템의 효율적인 운영전략에 지침을 제공할 수 있으며, 더 나아가 경쟁력 강화에 응용될 수 있을 것으로 기대된다.

• 디지털산업정보학회논문지
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• 제18권2호
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• pp.49-59
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• 2022

This study aims to understand the effects of perceived usefulness, perceived ease, and expected matching on user satisfaction and continuous use intention for the learning management system (LMS). To this end, an online survey was conducted on K University students located in Chungcheongbuk-do, and 488 data were analyzed and utilized. First, it was found that the expected match of the learning management system had an effect on perceived usefulness and perceived ease. Second, it was found that perceived usefulness, perceived ease, and expected matching had an effect on user satisfaction. Perceived usefulness, user satisfaction and perceived ease of use were found to have an effect on the intention to continue using. It can be seen that the improvement of the quality of the university education system has an effect on the improvement of learners' learning effects and satisfaction. Accordingly, it is necessary to seek various ways to continuously manage the quality of the learning management system.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 1999년도 추계학술대회 및 정기총회 : 정보통신기술의 활용과 21세기 전자상거래
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• pp.63-63
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• 1999

• 한국시뮬레이션학회논문지
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• 제14권1호
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• pp.33-42
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• 2005

Service Level Agreement (SLA) is a service providing scheme by a service class agreement between a user and a service provider SLA allows that a user can select an expected service class in various service classes provided from a service provider. Recently, SLA management is adapted to support the end-to-end Qos for service users in Beyond 3 Generation (B3G) networks. In B3G networks, SLA provides multiple service classes on access networks so that service classes should be managed to assure the service satisfaction for users. In this paper, we propose a dynamic Qos management scheme by IP traffic class controlling based on SLA in B3G networks. Also, to manage dynamic traffic service, we consider Differentiated services (Diffserv) mechanism for the resource management by SLA. An If service traffic class on SLA can be dynamically changed by Diffserv traffic management to support dynamic end-to-end Qos. Hence, in this paper, we consider the buffer threshold scheme for controlling traffic loads and the traffic level control scheme for implementing the dynamic traffic management by the SLA.

• International Journal of Knowledge Content Development & Technology
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• 제14권3호
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• pp.93-113
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• 2024

This study was conducted for the purpose of deriving the existing ScienceON elements and reorganizing them to increase user convenience and utilization. Towards this end, implications were derived by analyzing the current status of the ScienceON's website, case studies and analysis of major similar institution websites, and user satisfaction surveys. Based on the derived contents, key terms were analyzed and redefined, the menu system was reorganized, and the menu names were redefined, and the menu system was reorganized to match the direction and identity of the redefined ScienceON. The study results based on such are as follows. First, the ScienceON's brand selection criteria and direction were based on service sustainability, service inclusiveness, recognition of portal characteristics, user friendliness and intuitiveness. Considering the meaning of branding, branding strategy, and selection criteria for ScienceON branding, ScienceON, Ontong ScienceON, ScienceONPlatform, science information portal, ScienceON, Mecca of science and technology information, and 5 brand names such as ScienceON were proposed. Second, to improve accessibility, usability, and satisfaction, it would be necessary to redefine current terms. Towards this end, it would be necessary to change the terminology of knowledge infrastructure search and to unify and organize the terminology. Third, in the current menu, the services provided as analysis services and curation services are organized in the beta service menu, and data such as papers, patents, reports, and trends are also serviced only through integrated search, and hence, each data type and service type classification must be improved.

• 한국정보시스템학회지:정보시스템연구
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• 제5권
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• pp.383-409
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• 1996

This study has two research objectives related to end-user computing (EUC). One of the research objectives was to investigate the current status of EUC of Korean firms. Another research objective was to examine the relationship between individual differences of end-users and EUC success. Using survey data from 752 end-users of 23 firms, the current status of EUC and the relationship between individual differences of end-users and EUC success were investigated. The current status of EUC was examined from six perspectives : 1) what is the characteristics of EUC strategy of Korean firms, 2) what are the individual characteristics of end-users in Korean firms 3) what are the characteristics of tasks performed by end-users computer, 4) what are the application areas of EUC, 5) How end-users are satisfied with the support of firm, 6) what are system usage and satisfaction of end-users. It was also found that individual differences of end-users are related to EUC success. More specifically, it was shown that the male gender, younger age, higher level of education, higher rank and organizational tenure, higher math ability, thinking type of cognitive style, positive and optimistic attitudes toward computer, more experience with computer, more computer education and knowledge are individual differences variables associated with EUC success. The results of stepwise regression analysis suggested that the individual difference variables accounted for 14%, 25%, 39%, and 30% of the variances of four EUC success variables, satisfaction for outcome, satisfaction for ability, frequency of computer use, and the number of tasks, respectively. Theses empirical findings suggest that EUC managers should consider individual differences of end-users in managing EUC, such as education, training support, and human resource management, to maximize potential benefits of EUC.

• 한국컴퓨터정보학회논문지
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• 제5권4호
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• pp.154-160
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• 2000

최근 정보기술의 급격한 발달과 함께 정보시스템의 개념과 역할에도 많은 변화가 나타나고 있다. 더불어 정보시스템의 효과적인 관리와 운영을 위해서는 보다 체계적인 MIS 평가가 요청되고 있는 실정이다. 이전부터 MIS 평가에 관한 많은 연구들이 이루어져 왔으나, 관점의 다양성과 MIS의 도입성과의 포괄성으로 인해 MIS 평가를 위한 사용자 만족도가 개별 시스템에서 산출되는 결과물에 대한 평가로 국한되어왔다. 이에 본 연구에서는 기존의 MIS 평가에 관한 연구들을 기초로 변화된 MIS를 종합적으로 평가할 수 있는 개념적인 프레임워크를 제시하였다. 즉 MIS도입으로 인한 결과물에 대한 사용자 만족도 및 조직 전체의 변화에 대한 만족도 등 기존의 MIS 평가에서 제시된 다양한 관점과 평가방법을 종합하여 새로운 평가 프레임워크를 제시하였다.

• 한국정보시스템학회:학술대회논문집
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• 한국정보시스템학회 1996년도 추계학술발표회 발표논문집
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• pp.5-26
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• 1996

This study has two research objectives related to end-user computing (EUC). One of the research objectives was to investigate the current status of EUC of Korean firms. Another research objective was to examine the relationship between individual differences of end-users and EUC success. Using survey data from 752 end-users of 23 firms, the surrent status of EUC and the relationship between individual differences of end-users and EUC success were investigated. The current status of EUC was examined from six perspectives: 1). what is the characteristics of EUC strategy of Korean firms, 2). what are the individual characteristics of end-users in Korean Firms, #0. what are the characteristics of tasks performed by end-users using computer, 4). what are the application a areas of EUC, 5). How end-users are satisfied with the support of firms, 6). what are system usage and satisfaction of end-users. It was also foud that individual differences of end-users are related to EUC success. More specifically, it wat shown that the male gender, younger age, higher level of education, higher rank and organizational tenure, higher math ability, thinking type of cognitive style, positive and optimistic attitudes toward computer, more experience with computer, more computer education and knowledge are individual differences variables associated with EUC success. The results of stepwise regression analysis suggested that the individual difference variables accounted for 14%, 25%, 39% and 30% of the variances of four EUC success variables, satisfaction for outcome, satisfaction for ability, frequency of computer use, and the number of tasks, respectively. These empirical findings suggest that EUC managers should consider individual differences of end-users in managing EUC, such as education, training, support, and human resource management, to maximize potential benefits of EUC.

• 디지털융복합연구
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• 제19권5호
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• pp.127-133
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• 2021

본 연구는 사회복지 이용시설 이용자들을 대상으로 사회복지 서비스 질과 시설 재이용 간 관계에서 시설 이미지, 이용자 충성도, 시설만족도 병렬 삼중매개 효과의 영향을 연구하는 데 목적이 있다. 사회복지시설 이용자 219명을 대상으로 설문 조사를 하여 자료를 수집하였다. 분석을 위해 빈도분석, 상관분석, 신뢰도 분석, 병렬 삼중매개 효과 검증은 Bootstrapping을 적용하였다. SPSS 23.0 for Windows와 Process macro를 이용하였다. 즉, 본 연구는 process macro 프로그램을 사용하였기 때문에 경로 분석을 적용한 분석기법이다. 그 결과 첫째, 변인 간에는 모두 통계적으로 유의한 정적 관계를 형성하고 있었다. 둘째, 시설 이미지, 이용자 충성도, 시설만족도는 병렬 삼중매개 효과가 있었다. 본 연구는 팬데믹 상황에서 사회복지시설 대응방안에 다변량을 활용한 새로운 모델을 제시하였으며, 재난 상황에서 사회복지 이용자 중심의 대응 매뉴얼과 대처전략에 대한 정책적 함의를 제시하였다. 끝으로, 향후 다른 변수들을 확대한 병렬 삼중매개 효과 연구의 필요성과 제언을 하였다.

• 한국산업정보학회:학술대회논문집
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• 한국산업정보학회 1996년도 추계 학술 발표회 발표논문집
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• pp.5-26
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• 1996

This study has two research objectives related to end-user computing (EUC) . One of the research objectives was to investigate the current status of EUC of Korean firms. Another research objective was to examine the relationship between individual difference of end-users and EUC success. Using survey data from 752 end-users of 23 firms, the surrent status of EUC and the relationship between individualdifferences of end-users and EUC success were investigated. The current status of EUC was examined from six perspectives : 1) what is the characteristics of EC strategy of Korean firms , 2) what are the individual characteristics of end-users in Korean firms, 3) what are the characteristics of tasks performed by end-users using computer 4) what are the application a areas of EUC 5) How end-users are satisfied with the support of firms, 6) what are system usage and satisfaction of end-users. It was also found that individual differences of endf-users are related to EUC success.More specifically , it was shown that the male gender, younger age, higher level of education , higher ran아 and organizational tenure, higher math ability , thinking type of cognitive style, positive and optimistic attitudes toward computer, more experience with computer, more computer education and knowledge are individual differences variables associated with EUC success. The results of stepwise regression analysis suggested that the individuaal difference variables accounted for 14%, 25% 39% and 30% of the variances of four EUC success variables, satisfaction for outcome , satisfaction for ability , frequency of computer use, and thenuber of tasks, respectively. These empirical findings suggest that EUC managers should consider individual differences of end-users in managing EUC , such as education, training, support, and human resource management , to maximize potential benefits of EUC.