• Title/Summary/Keyword: Employment Center

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An Empirical Study on Factors Influencing Employee's Turnover Intention -Focused on Call Center Caller- (종업원의 이직의도 영향요인에 관한 실증연구 -콜센터 상담원을 대상으로-)

  • Lee, Seok-In;Lee, Su-Wha
    • The Journal of the Korea Contents Association
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    • v.8 no.2
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    • pp.213-221
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    • 2008
  • In recent years, growth of the call center industry is leading lots of employment. But caller's frequent turnover deteriorates the labor productivity and increases the employment and training cost. The purpose of this study is to draw some factors by which turnover intention is influenced through literature review and identify a causality between the determinants and turnover intention. Call center callers were surveyed and the data were statistically analyzed. Empirical results indicate that job satisfaction and organizational commitment have negatively impacted on the turnover intention. Job characteristics have positively impacted on job satisfaction and organizational commitment but have not directly impacted on the turnover intention. Based upon the statistical results, some useful suggestions for call center managers are provided.

Relations between Information Items of Job Posting and Vacancy Duration in Mid-level Labour Market - by GLM, Decision Tree

  • Kim, Hyoungrae;Jeon, Dohong
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.4
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    • pp.89-96
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    • 2016
  • In this paper, we study the relationship between vacancy duration and information items of a job posting by using generalized linear models and a decision tree analysis w.r.t. the three factors such as company characteristics, employment conditions, and constraints. The results indicate that the employment conditions rather than company characteristics are more influential to the vacancy duration. These effects are presumed to be based on the complex relations between the decisions of the employers and the job seekers. And in this paper we suggest the need to provide personalized and profiled labor market information tailored for a quick decision to job seekers and employers. Policy implication is that since employer's decision affects the vacation duration, employers may had better to provide a comprehensive labour market information including supply and demand of the required skills in order to reduce the time for judgment on the cost-effectiveness.

Employment Status and Work-Related Difficulties among Family Members of Terminally Ill Patients Compared with the General Population

  • Kim, Seon Young;Chang, Yoon-Jung;Do, Young Rok;Kim, Sam Yong;Park, Sang Yoon;Jeong, Hyun Sik;Kang, Jung Hun;Kim, Si-Yung;Ro, Jung Sil;Lee, Jung Lim;Lee, Woo Jin;Park, Sook Ryun;Yun, Young Ho
    • Asian Pacific Journal of Cancer Prevention
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    • v.14 no.1
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    • pp.373-379
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    • 2013
  • Background: Although caregiving to patients with terminal illness is known to be a stressful burden to family members, little attention has been focused on work-related problems. We aimed to investigate employment status and work-related difficulties of family caregivers of terminal cancer patients, comparing with the general population. Methods: Using structured questionnaires, we assessed family caregivers of 481 cancer patients determined by physicians to be terminally ill, from 11 university hospitals and the National Cancer Center in Korea. Results: Among 381 family caregivers of terminal cancer patients (response rate, 87.6%), 169 (43.9%) were not working before cancer diagnosis, but currently 233 (63.7%) were not working. Compared with the general population (36.5%), the percentage of not working among the family caregivers was higher (OR=2.39; 95%CI=1.73-3.29). A major reason for not working was to provide assistance to the patients (71.6%). 40.6% of those who continued working and 32.3% of those who not working family members reported extreme fatigue. Caregivers of old age, those who were female, those with a lower household income, and those caring for patients with a low performance status were not working at a more significant rate. Conclusion: Family caregivers of terminal cancer patients suffer job loss and severe work-related difficulties, probably due to caregiving itself and to fatigue. We need to develop supportive programs to overcome the burden of caregivers of the terminally ill.

Improved Estimation for Expected Sliding Distance of Caisson Breakwaters by Employment of a Doubly-Truncated Normal Distribution (이중절단정규분포의 적용을 통한 케이슨 방파제 기대활동량 평가의 향상)

  • Kim Tae-Min;Hwang Kyu-Nam;Takayama Tomotsuka
    • Journal of Korean Society of Coastal and Ocean Engineers
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    • v.17 no.4
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    • pp.221-231
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    • 2005
  • The present study is deeply concerned with the reliability design method(Level III) for caisson breakwaters using expected sliding distance, and the objectives of this study are to propose the employment of a doubly-truncated normal distribution and to present the validity for it. In this study, therefore, the explanations are made for consideration of effects of uncertain factors, and a clear basis that the doubly-truncated normal distribution should be employed in the computation process of expected sliding distance by Monte-Carlo simulation is presented with introduction of the employment method. Even though only caisson breakwaters are treated in this paper, the employment of doubly-truncated normal distribution can be applied to various coastal structures as well as other engineering fields, and therefore it is expected that the present study will be extended in various fields.

Research on Factors that Influence Interorganizational Relations of Job Center Consultants (고용지원센터 상담직원의 조직연계 활동에 영향을 미치는 요인에 관한 연구)

  • Shim, Sun-Kyung
    • Korean Journal of Social Welfare
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    • v.61 no.1
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    • pp.239-262
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    • 2009
  • The purpose of this dissertation is to positively analyze the characteristics of job center consultants' interorganizational relations and factors that influence this linkage in order to better understand the employment service of South Korea. The material utilized for analysis was collected by surveying consultants and managers of 38 job centers and 364 middle managers while applying the method of hierarchical regression. The following is the summary of the research results. First, there is a difference in the influence factor between the number of consultant's organization linkage and frequency of contact. As seen from this result, if the number of organizations a consultant links is affected by the organization's objective working conditions such as the organization structure, position, and primary responsibilities, then the frequency of contact which indicates intimacy by frequent contact depends on the professional ability of the person in charge rather than objective conditions. Second, the analysis result of influence factors according to the type of organization also displayed different influence factors based on the type. Public organizations and economics related organizations are existent in all areas in the form of municipal offices, public corporation, the Chamber of Commerce and Industry, and labor organizations. Therefore, rather than the personal ability of the person in charge or the influence of other work environments, information of the organization and the actual activities of the head are more influential. On the other hand, private organizations embrace service organizations, employment target related organizations, corporations; they are differentially distributed, which is why they are more influential in organizational reform, decentralization, communication, and the professional ability of the person in charge is significantly influential.

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Fatigue and weakness hinder patient social reintegration after liver transplantation

  • Kang, So Hyun;Choi, YoungRok;Han, Ho-Seong;Yoon, Yoo-Seok;Cho, Jai Young;Kim, Sungho;Kim, Kil Hwan;Hyun, In Gun;Shehta, Ahmed
    • Clinical and Molecular Hepatology
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    • v.24 no.4
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    • pp.402-408
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    • 2018
  • Background/Aims: With improvements in the survival of liver transplantation (LT) recipients, the focus is shifting to patient quality of life (QOL), and employment is an important factor in aiding the social reintegration of LT patients. This study aims to evaluate the current employment status of liver graft recipients and various factors that may hinder reemployment. Methods: Fifty patients above age 18 who underwent either living or deceased donor LT at a single center from March 2009 to July 2016 were interviewed during their visit to the outpatient clinic. The internally developed questionnaire consisted of 10 items. The Karnofsky Performance Scale and EQ-5D were used to evaluate patient function and QOL. Results: A total of 25 (50%) patients returned to work after transplantation (the working group), and 21 (84%) patients in the working group returned to work within the first year after transplantation. In the non-working group (n=25), 17 (68%) answered that their health was the reason for unemployment. Fatigue and weakness were the most frequent symptoms. Conclusions: The data shows that as many as 50% of total patients returned to work after receiving LT. Fatigue and weakness were the most common complaints of the unemployed group, and resolving the causes of these symptoms may help to increase the employment rate.

Effects of Paramedic Students' Major Selection Motivation and Occupational Values on Employment Preparation Behavior -Moderating Effect of Mentoring- (전문대학 응급구조과 대학생의 전공선택동기, 직업가치관이 취업준비행동에 미치는 영향 -멘토링의 조절효과-)

  • Park, Daesung;Kim, Yongseok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.11
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    • pp.624-633
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    • 2020
  • This study investigated the effects of major selection motives and occupational values on employment preparation behavior among paramedic students. The study also assessed the role of mentoring in enhancing preparation for employment. During the period of five days, from December 2 to 6, 2019, 300 students randomly selected by the researcher, were provided with a self-administered questionnaire, after taking written consent from them. The responses of 286 respondents were analyzed using the SPSS WIN 12.0 program. Fourteen responses were not included in the analysis due to lack of credible answers. The analysis revealed that personal motivation, intrinsic and extrinsic work values had a positive effect on employment preparation behavior and mentoring had a moderating effect. Therefore, continuous individual and group counseling is required to improve employment preparation behavior and special lectures and mock interviews in a mentoring program based on major selection motivations and occupational values are necessary.

The Change of Work Careers in Youth Cohort pre and post-the Economic Crisis- (외환위기 전후 청년 코호트의 노동경력 비교)

  • Moon, Hey Jin
    • Korean Journal of Social Welfare
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    • v.65 no.1
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    • pp.201-226
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    • 2013
  • This study aims to identify changes in early work career of youth cohort entering the labor market pre and post-the economic crisis and compare career pathway types of different cohorts. Labor market experiences of youth cohort were constructed by sequencing the number of organizations, kinds of jobs, the scale of the business, and type of employment. In addition, a holistic sequence was created by including complementary factors. In this sense, the labor market experience in this study was conceptualized as a process involving continuous sequences and hierarchical and orderly changes which differs from a simple job mobility. Sequence analysis involving Optimal Matching method was conducted to examine whether such cohort-differences in labor market experiences were related to differences in distribution of career pathway types. The result showed that the post-economic crisis cohort had a relatively higher likelihood of falling into the non-employment type, unemployment type, non-corporate employment type, irregular employment type, and mobile employment type. These findings provide empirical evidence supporting the hypothesis that the employment precariousness of cohort has exacerbated after the economic crisis.

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New Nurse Turnover Intention and Influencing Factors (신규간호사의 이직의도와 영향요인)

  • Han, Sang-Sook;Sohn, In-Soon;Kim, Nam-Eun
    • Journal of Korean Academy of Nursing
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    • v.39 no.6
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    • pp.878-887
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    • 2009
  • Purpose: The study was done to identify turnover intention in new nurses according to characteristics of the nurses and other factors affecting turnover and to provide data to set up a strategy to reduce the turnover. Methods: Data were collected from 1,077 new nurses who had less than 12 months employment experience and worked in one of 188 hospitals. Eight research instruments were used. Data analysis was done using SPSS WIN 15.0 program. Results: Several factors influence new nurse turnover intention. The average score for turnover intention was 2.12. The scores for subscales were self efficacy, 3.76, nursing performance, 3.90, job satisfaction, 2.09, organization commitment, 1.28, stress, 1.32, burnout, 2.82 and nursing organizational culture, 3.29. Turnover intention was related to self efficacy, nursing performance, job satisfaction, organization commitment, stress, burnout, nursing organizational culture, duration of in-class training, duration of on the job training, number of hospital beds, length of employment and duration of employment in current workplace. The predicting factors for turnover intention were burnout, stress, duration of employment in the current workplace, self efficacy and nursing performance. Those factors explained 51.6% of turnover intention. Conclusion: New nurse turnover intention can be reduced by mitigating the factors affecting this intention.

A Study on Factors Affecting Public Health Center Workforce for Health Behavior based on Pender's Health Promotion Model (서울지역 일부 보건소 공무원의 지각된 건강상태와 건강행동과의 관련성 -Pender의 건강증진모델을 이용하여-)

  • Lee, Eun-Jeoung;Lee, Myung-Sun
    • The Journal of Korean Society for School & Community Health Education
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    • v.15 no.1
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    • pp.121-140
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    • 2014
  • Objectives: Recently, the rate of death by chronic disease, is increasing steadily. To prevent this, the public health center will have taken a leading role in the local community medical business through an establish to the national health promotion act and an amendment to the law of public health center in Korea. Results: Accordingly this research, using the Pender's health promotion model which is related with subject health behavior who government employees serve at the public health center have taken important position in the local community health promotion, have comprehended the actual condition of health behavior. For increasing the health behavior practice of subject to comprehend the factor which have effect on health behavior practice, which can be a correct role model in the local community health promotion. A survey was performed on 406 government employees who serve at five public health centers in Seoul. The period of survey was from 25th October, 2010 to 15th November, 2010. The results of this study were summarized as below. 1. Work-related stress, perceptible beneficial obstacle, and self-efficacy were composed by 5 points measure. The results show those work-related stress were $3.06{\pm}0.469$, 74perceptible beneficial obstacle were $3.74{\pm}0.471$, and self-efficacy were $3.49{\pm}0.469$. 2. As for the health behavior by general characteristic, the results have specific differences on age, education level, state of marriage, rank of the position, field of the occupation and employment forms in statics analysis. 3. As for the past health behavior by health behavior characteristic, work-related stress have specific differences on the past frequency of drinking (p<.05) in statics analysis, perceptible beneficial obstacle have specific differences on the past frequency of having breakfast(p<.05), having snacks(p<.05) and doing exercise(p<.05) in statics analysis. Self-efficacy have specific difference on the past frequency drinking(p<.01) in statics analysis. 4. According to the correlation between the factors related with health behavior and health behavior, the health behavior have specific differences on perceptible health condition(p<.01), the past health behavior and perceptible beneficial obstacle(p<.05). Work-related stress and self-efficacy don't have specific relation in health behavior practice. 5. The factors, which effect on health behavior practice have specific differences on the past health behavior, employment forms and field of the occupations. The ability of explanation occupied 54.8% what explained of the health behavior practice by general characteristic, perceptible health condition, employment forms and perceptible beneficial obstacle. Conclusions: According to the correlation between the factors related with health behavior, the health behavior have specific differences on perceptible health condition(p<.01), the past health behavior and perceptible beneficial obstacle(p<.05). The factors, which effect on health behavior practice have specific differences on the past health behavior, employment forms and field of the occupations.

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