• 대한산업공학회지
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• 제40권1호
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• pp.128-134
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• 2014

With the development of Information Communication Technology and a way of solving problems such as productivity improvement, advanced working attitude, greenhouse gas reduction, low birth rate, aged problem, etc., the need of smart work is increasing. Getting out of legacy working types that are limited in time and space, the flexible seat system at a smart work center that supports the smart working environment is proposed. However, the seat choice based on employee's emotional judgement may cause the decline of forming cooperative space and mutual communication because of the scattered seat arrangement between employees. This paper proposed a seat recommendation method for the mutual cooperation at a smart work center. The method is based on a work similarity of employees. A prototype system also implemented to show the feasibility.

• 한국콘텐츠학회논문지
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• 제8권2호
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• pp.213-221
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• 2008

본 연구에서는 선행연구의 검토를 통해 직무특성과 직무만족 및 조직몰입이 종업원의 이직의도에 중요한 영향요인임을 확인하고, 직무특성과 이직의도 간의 관계에 대한 종업원의 직무태도(직무만족과 조직몰입)를 매개로 한 인과모형을 검증하였다. 콜센터 상담원을 대상으로 한 연구결과, 직무특성은 이직의도에 직접적인 영향을 미치지 않는 대신 직무만족과 조직몰입에는 정(+)의 영향을 미쳤다. 또한, 직무만족과 조직몰입은 이직의도에 유의한 부(-)의 관계가 있음을 확인하였다. 이러한 연구결과는 콜센터 조직관리 측면에서 직무충실화를 통해 상담원의 직무만족과 조직몰입을 이끌어 냄으로써 상담원의 이직의도를 낮출 수 있음을 시사하고 있다.

• 산업경영시스템학회지
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• 제42권3호
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• pp.242-251
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• 2019

The purpose of this study was to identify the relationship between complexity, tacit knowledge, know-how, perception, and perception on business performance, and to suggest management implications for corporate performance and organizational executives. Therefore, the implications of this study are as follows. First, corporate representatives and staff in charge of organization should be able to access various information and contents through various routes about the work of members of the organization, and should make efforts to freely communicate among members. Second, corporate representatives and organizational practitioners should consider using the traditional methods of communication within their work, but allowing more informed and inmates to do more off-the-job activities that can increase intimacy with each other. Third, corporate representatives and organizational practitioners should provide a situation in which they can acquire work knowledge in a variety of ways, but must devise communication methods to increase information sharing and information value among members. Fourth, corporate representatives and organizational practitioners should endeavor to provide employees with educational support, family invitation events, awards and bonuses, and compliments that will make them more interested in their work. Lastly, corporate representatives and organizational practitioners are encouraged to maintain effective communication, employee pride, etc., so that the concentration of work, achievement, quality and productivity of work, and high professionalism can be maintained. You will have to work hard.

• The Journal of Asian Finance, Economics and Business
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• 제8권2호
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• pp.1147-1156
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• 2021

This study aims to examine the role of resilience in academic engagement and also to evaluate the theoretical model of the relationships between resilience and engagement. A survey of faculty members in 20 study programs from 12 universities in Jakarta was conducted, Where 247 questionnaires were returned from the 495 distributed. Furthermore, 240 valid data were available for evaluation in order to test the model, and a confirmatory Structural Equation Modelling was conducted, using AMOS 20. Criteria of goodness-fit demonstrated the relatively adequate model, and the coefficient of structural path describes the potential of the links. Three out of four paths available significantly showed the role of developmental persistency and positive emotions on work engagement. The participants of the study include only constituted academics of private universities in Indonesia. Thus there is a need for better care in interpreting the level of resilience and engagement, as engagement may vary when used in a different context. The study suggests interventions for practitioners, not only for academia in the higher education context but also for other professionals in managing engagement at the individual or team level. Therefore, combining resilience and engagement programs may contribute to an enhancement in the productivity of employees.

• 유통과학연구
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• 제20권5호
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• pp.129-135
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• 2022

Purpose: This study aims to establish the effects of psychological empowerment on retail sales employees. It further investigates how psychological empowerment can be used to mitigate the factors that affect sales workers in addition to meeting the feelings and emotional wellbeing of sales workers to improve their productivity and the success of their organizations. Research design, data, and methodology: The current author conducted SPSS statistical analysis program to gauge the statistical association between two main constructs (Psychological Empowerment and Job performance) using 217 respondents. The main statistical tool was selected by a multiple regression methodology. Results: The statistical test from the analysis is presented in the finding section and shows that β values and P-values are greater than 0 and less than 0.05 respectively and thus, this research could reject null hypotheses which mention that psychological empowerment cannot be associated with job performance. Conclusions: All in all, this research could conclude that it will improve the attitudes of retail sales workers towards their job, making them self-committed to the tasks assigned through significant psychological empowerment factors. The retention of these workers would be enhanced because they would attain job satisfaction through a positive perception of the tasks assigned to them.

• 산경연구논집
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• 제13권11호
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• pp.1-10
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• 2022

Purpose: This study measures the influence of facilitating conditions on employees' attitudes towards the adoption of big data analytics by selected medical aid organizations in Durban. In the health care sector, there are various sources of big data such as patients' medical records, medical examination results, and pharmacy prescriptions. Several organizations take the benefits of big data to improve their performance and productivity. Research design, data, and methodology: A survey research strategy was conducted on some selected medical aid organizations. A non-probability sampling and the purposive sampling technique were adopted in this study. The collected data was analysed using version 23 of Statistical Package for Social Science (SPSS) Results: the results show that the "facilitating conditions" have a positive influence on employees' attitudes in the adoption of big data analytics Conclusions: The findings of this study provide empirical and scientific contributions of the facilitating conditions issues regarding employee attitudes toward big data analytics adoption. The findings of this study will add to the body of knowledge in this field and raise awareness, which will spur further research, particularly in developing countries.

• 산경연구논집
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• 제14권1호
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• pp.29-37
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• 2023

Purpose: This study is to explore how to enhance an organizational citizenship behavior (OCB) for private companies, boosting their employees; performance. With OCB in place, businesses won't have to worry about employees engaging in harmful or counterproductive actions. Better coordination will benefit employees' skill sets and the company's overall performance. Research design, data and methodology: We used a data extraction form and present it as an appendix. These forms could demonstrate to the reader what the present authors looked for and how they found it. We also investigated to obtain text datasets whether any extractions were carried out in duplicate, and, if so, whether duplicate abstraction was carried out independently. Results: There are four solutions to boost employees' OCB for HR practitioners: 'Creating an Environment that Supports Constructive OCB', 'Encouraging Productive Behavior in the Workplace and Reward properly, 'Integrating Corporate Citizenship into Performance Evaluations', and 'Training to Use OCB and Educating on its Benefits'. Conclusions: Based on the research findings of the current study, this study strongly concludes that OCB should be encouraged, and employers and employees should collaborate on efforts to boost morale and increase productivity. As a direct result of their efforts, their firms enjoy improved earnings while experiencing reduced overhead costs.

• 유통과학연구
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• 제21권10호
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• pp.11-19
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• 2023

Purpose: Personality qualities are essential to the prosperity of any contemporary company because they foster the growth of pleasant emotions in telecommunications distribution employees. Research design, data and methodology: Thus improving their overall psychological well-being and productivity. Talent retention is facilitated by mutual respect between management and staff. The success of the company as a whole, including the development and maintenance of emotions with customers, also depends on the psychological well-being of employees. The aim is to demonstrate how a positive and satisfied emotional workforce contributes to psychological well-being in the 21st century. Result: The research aims to better understand the personality traits that influence the psychological well-being of employees. In addition, between January and March 2023, a total of 179 employees in the telecommunications distribution industry in the Peruvian city of Chiclayo were surveyed using structural modelling methods to measure employee satisfaction. It also shows how various ideas, approaches and models can be used in the real world. Conclusion: The significance of the model on the perception of telecommunications workers in Peru is demonstrated by the results, which indicate an R² value of 0.681 for positive emotions and an R² value of 0.792 for employees' psychological well-being.

• 한국사회복지학
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• 제36권
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• pp.71-99
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• 1998

20세기 말기에 접어들면서 선진국가의 복지구도가 경제와 사회분야가 분리지향적이며 국가단일주도형 복지국가에서 통합지향적이며 민관공동 주도형태로 전환하는 추세 속에서 기업복지의 중요성은 점차적으로 부각되고 있다. 그러나 한국기업복지제도는 자체의 생산성향상기능이 의문시되면서 IMF의 개입으로 인해 야기된 산업분야의 전면적 구조재조정의 여파 속에서 위기를 맞고 있다. 한국기업복지제도가 기업복지의 대상인 근로자의 수요, 욕구, 기호 등을 도외시한 채 사용자의 편의 위주로 무분별하게 제공되어온 기업복지는 근로자의 사기진작이나 직무만족도 향상을 통해 생산성을 높이는 기능이 제대로 이루어지지 못하고 있으며 그것은 기업복지무용론으로 직결되는 현실에 처해 있다. 이러한 상황에서 과학적이고 체계적이며 수혜자위주의 진일보한 기업복지제도로서 근로자협조프로그램이 본 논문에서 실제적 대안으로 제시되었으며 그 프로그램의 정의, 실시동기, 기능, 주요요인, 모형이 소개되었고 역사적 변천배경과 경제적 효율성(비용효과)이 상세히 기술되었다. 근로자협조프로그램의 설립 필연성과 적절성에 대해 심도있는 분석이 가해졌으며 미래의 대안이 구체적 목표로 자리잡기 위해 수행해야 할 과제가 제시되었다 이러한 노력은 갈림길에 서 있는 한국기업복지제도에 새로운 돌파구를 마련해 줄 뿐만 아니라 사회복지계 전체분야를 활성화하는 효과가 있고 여태까지 소홀히 취급되었던 분야를 다시 개척함으로서 사회복지계에 새로운 지평을 열고 넓히는 의미가 있다.

• 디지털융복합연구
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• 제13권8호
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• pp.301-313
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• 2015

현대의 기업경영에서 생산성과 효율성을 높이기 위해 제조 현장에 로봇기술의 도입은 핵심적인 기업경영사항 중에 하나이다. 이에 본 연구는 국내 중소 제조기업을 대상으로 지능형 로봇 기술 도입이 기술, 조직, 환경특성의 총 6개 변수(인지된 직접적 유익성, 인지된 간접적 유익성, 혁신성, 위험감수성, 인지된 산업압력, 인지된 정부압력)가 기업의 프로세스 혁신에 어떤 영향을 미치는지 검증하고자 하였다. 총 77개의 중소 제조기업의 자료로 Partial Least Square(PLS) 접근방법을 사용하여 연구모형의 변수간 인과관계를 분석하였다. 연구결과, 인지된 정부압력을 제외한 총 5가지 요소들이 기업 프로세스 혁신에 중요한 영향을 미치는 것으로 나타났다. 이러한 연구결과를 바탕으로 지능형 로봇을 도입하여 기업 프로세스 혁신을 위한 이론적, 실무적 시사점을 제시하였다.