• Title/Summary/Keyword: Employee Performance

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The Influence of Inclusive Leadership on Innovative Behavior and Job Performance in Chinese IT Enterprises -Employee Voice Behavior as Mediating Variables (중국 IT기업 포용적 리더십이 직원 혁신행동과 직무성과에 미치는 영향 -직원 발언 행동의 매개효과를 중심으로)

  • Zheng, Jun-Yi;Li, Yan-Nan;Yuan, Hao
    • The Journal of the Korea Contents Association
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    • v.22 no.2
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    • pp.501-513
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    • 2022
  • The COVID-19 crisis has accelerated the Digital Transformation, The ability to innovate is more important than ever for businesses. In particular, competition among IT companies is getting fiercer. The intimacy of inclusive leadership plays an important role in the innovation behavior and performance improvement of employees and contributes to the development and competitiveness of the company. The purpose of this study is to examine how inclusive leadership affects employees' innovative behavior and job performance. In order to confirm the purpose of this study, in this paper, a survey was conducted on employees working in Chinese IT companies. Total of 309 questionnaires were used and the collected data were empirically analyzed using SPSS26.0. The study results are summarized as follows. As a result of the study, 1) Inclusive leadership has a positive effect on innovative behavior and job performance. 2) Employee voice behavior positively affects innovation behavior and job performance. 3) Employee voice behavior showed a positive mediating effect between inclusive leadership and innovation behavior and job performance. This study is considered to be a useful guideline for encouraging innovative behavior and improving the performance of IT employees.

Team Management for Better Performance that Sells to Customers: Aligning the Stars

  • Kang, Eungoo;Hwang, Hee-Joong
    • Journal of Distribution Science
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    • v.15 no.7
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    • pp.19-24
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    • 2017
  • Purpose - There are several problems that organizations face to make a better team-based system such as free-rider issue, assigned difficult jobs unfairly and bickering between high performers and average performers. The purpose of this study is to provide solutions for practitioners through past academic studies on how organizations can resolve several issues in team management. Ultimately, it would lead to employees as better performers for organization's profitability and customers' satisfaction. Research design, data, and methodology - Solution 1 - put employees who have a similar performance ability together into a same team and apply 'growth' approach for low performance team. Solution 2 - make a new evaluation system which is balanced between individual's performance and team's performance. Solution 3 - monitor thoroughly to diffuse difficult works equally among teams and develop management practice system that may prevent or resolve difficult work-loads for a team or an individual performer. Result - Investigation suggests that organizations may resolve three conflicts which come from team base system. Moreover, the implications of results show that the most important criteria in team management depend on whether performers have a similar ability in the same team and management handles issue of justice and the performance of each employee is evaluated by total team performance evaluation simultaneously. Conclusions - All in all, our recommendation concludes that if three issues are resolved, the lack of trust in team-based system among team members will be missed.

Effects of CEO Leadership and Employee's QM Participation on Innovation and Business Performances in Automotive' s Vendor (경영혁신성과에 리더십과 구성원 참여가 미치는 영향 - 자동차 협력기업을 중심으로 -)

  • Koo, Il-Seob;Kim, Tae-Sung
    • Journal of the Korea Safety Management & Science
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    • v.18 no.1
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    • pp.167-177
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    • 2016
  • The CEO leadership and employee's concerning and participation to quality management innovation activity is critical factor for improving the business performance. This empirical study is aims to find that whether the quality management activity is significant or not in the automotive parts suppliers. To perform this research, we distributed 250 sheets totally, and withdraw 194 sheets. We analysed 169 sheets that we could use for this research using SPSS 18.0 and AMOS 18.0. We had the results that CEO leadership is significantly positive effects on the employees's participation to quality management. And the result of process improvement have positively effective and significant effects on the product improvement result and business performance of firms.

A Study of Service Orientation, Human Resource Satisfaction, Customer Orientation Effects on Performance in Hospital (의료기관의 서비스 지향성, 종업원 직무만족, 고객지향성이 경영성과에 미치는 영향)

  • 김상철;이현수
    • Journal of Korean Society for Quality Management
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    • v.30 no.2
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    • pp.11-25
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    • 2002
  • This paper is to find how does service orientation of organization and human resource job satisfaction affect its customer orientation, that is, its service attitude and behavior toward customer. Purpose of this study is also to measure the level of employees' customer orientation more systemic. Consequently, the correlation between service orientation and performance can be identified and more effective guideline for service quality management can be draw through this study. The findings of this paper are as followings; Firstly, it is found that reward system and CEO's vision toward service orientation affect employee's job satisfaction positively, It's analyzed on Gap analysis model of PZB. Secondly, in point of inner marketing, employee who is satisfied with his job shows higher customer orientation. Thirdly, strategy change of organization in response to environment change in hospital industry influences on performance positively.

The Effects Manager's Job Competency on Employee's Innovative Activity (기업 관리자의 직무역량이 종업원의 혁신활동에 미치는 영향)

  • Choi, Hyung-Jin
    • Journal of the Korea Safety Management & Science
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    • v.18 no.2
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    • pp.57-64
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    • 2016
  • While many of company try to increase customer satisfaction by empowerment, there are need to figure out which can increase employee's problem solving ability in company side. It is related to Innovative Activity that can create new idea to fix job process. In this study, researcher institute a factor that 'Manager's Job Competency' which can increase member's Innovative Activity. And try to figuring out it has what kind of effect on innovative activity and management performance through empirical method. For the empirical study, researcher get 119 samples from service industry, and result of study show us manager's job competency has positive effect on member's innovative activity and management performance. Base on this result, researcher provide a manageric implication and limitaions of study.

Factors Affecting Usage and Performance of Information Technology in Daedeok Valley and Zhongguancun Venture Firms (한중 벤처기업의 정보기술 활용 및 성과에 관한 연구: 대덕밸리와 중관촌을 중심으로)

  • Hwang, Kyung-Yun;Moon, Hee-Cheol
    • Journal of Information Technology Applications and Management
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    • v.12 no.2
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    • pp.163-184
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    • 2005
  • The purpose of this research is to examine the major determinants affecting the usage and performance of information technologies in Daedeok Valley and Zhongguancun venture firms. The development of the research model is based on the theoretical linkages of IDT (Innovation Diffusion Theory) and TAM(Technology Acceptance Model). Seven hypotheses are derived and tested using regression analysis. The results from regression analysis suggest that the usage of Information technologies is affected by innovation characteristics (perceived usefulness) as well as organizational characteristics (top management support, employee capability on information technology acceptance) in Daedeok Valley venture firms. But, The results from regression analysis suggest that the usage of Information technologies is affected by innovation characteristics (perceived usefulness), organizational characteristics (top management support, employee capability on information technology acceptance), and external pressure (environmental uncertainty, intensity of competition) in Zhongguancun venture firms.

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A Study on The Effect of Organizational Commitment on The Worker's Safety Behavior: Focused on The Moderating Effect of Job Insecurity (건설업에서 조직몰입이 안전행동에 미치는 영향: 고용불안의 조절효과)

  • Seo, Joung-Gyu;Kwon, Hyeok-Gi
    • Journal of Korea Society of Industrial Information Systems
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    • v.22 no.1
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    • pp.127-138
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    • 2017
  • The Purpose of this Study is to Examine the Effects of Organizational Commitment on Safety Behavior. This Study Built a Exploratory Model that there is Causal Relationship of Organizational Commitment to Employee's Performance that Safety Behavior. Additionally this Study Examine the Moderating Effect of Employee's Job Insecurity on the Effect of Employee Safety Behavior. For the Verification of this Study Model, the Moderating Effects Regression Analysis was Applied to the Surveys of 240 Members of Small and Medium -Sized Construction Industry Employee in Busan. As a Result of the Verification, the First of Organizational Commitment on Organizational Performance has Found that all Three Organizational Commitment of Affective Commitment, Continuance Commitment and Normative Commitment have Impacts Safety Behavior. Second the Study Verifies the Moderating Effect of Employee's Job Insecurity. the Moderating Effect of Employee's Safety Behavior Between the Independent Variable(organizational commitment) and the Outcome Variables has been Analyzed. As a Result, High level of Job Insecurity Employee has been shown to have a Moderating Effect Between the Independent Variable and Safety Behavior.

Relationship between Job Stress and Work Ability (직무스트레스와 작업능력의 상관관계에 관한 연구)

  • Lee, Yu-Jeong;Chang, Seong-Rok
    • Journal of the Korean Society of Safety
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    • v.27 no.3
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    • pp.125-130
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    • 2012
  • According to the Korea National Statistical Office data in 2010, the population over ages of 65 years would possess to 11.3% whole population of Korea in 2011 denoting Korea is already in the aging society. Old age is associated with inevitable time-dependent losses in physical capabilities. However the maintenance of physical capabilities is essential for continuing independence in old age. The work ability index(WAI) was constructed to reveal how well a worker is able to perform his work. This study focused on the discovery of an industrial and age-related influences on the work ability and job stress of workers in the shipbuilding, house managing, apartment construction industry. For this, the study conducted a job stress test using the Korean Occupational Stress Questionnaire Short Form, and employee performance evaluations using the Work Ability Index (WAI) of the Finnish Institute of Occupational Health (FIOH) on 3,228 workers in the shipbuilding, house managing and apartment construction industry. SPSS 12.0 K statistics program was used for statistics analysis and significance was verified with the Kruskal-Wallis test, a corporate body of nonparametric statistical analysis. As a result, employee performance had significant differences, depending on age, an industrial and years of service. The mean WAI score of the shipbuilding industry was lower than that of the other industry. Additionally, it was found that employee work ability decreased more as job stress increased.

The Effect of Promotion and Job Training on Job Satisfaction of Employees: An Empirical Study of the SME Sector in Bangladesh

  • RAHAMAN, Md. Atikur;UDDIN, Md. Sayed
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.2
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    • pp.255-260
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    • 2022
  • SME sector's success also depends on its employees' job satisfaction as satisfied employees are likely to be more productive at the workplace and positively enhance SME business performance. Small and medium firms are the heart of the economy, and employees are the main and valuable asset for the SME firms. If SME business managers can increase employee satisfaction, then SMEs' performance will also increase in the future. Hence, the current study aims to determine the job satisfaction of SME employees by analyzing the impact of job training (JT) and promotion (PRO) opportunities on employee job satisfaction. Purposive sampling is applied in the study, and 202 SME employees have participated as sample respondents. The final sample size is n = 202. SPSS 26.0 version is used to analyze the hypotheses. The study findings show that both job training (JT) and promotion (PRO) have a positive effect on SME employee job satisfaction. It does indicate that SME managers need to provide necessary training programs and timely promotion to their current working employees to keep them satisfied with their job. Promotion and effective job training will certainly enhance employees' job satisfaction. The study has also offered a few strategic implications for SME business managers.

Factors Affecting Employee Performance: A Case Study of Railway Maintenance and Engineering Organizations in Thailand

  • POLANANT, Kanut;ROJNIRUTTIKUL, Nuttawut
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.9
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    • pp.271-281
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    • 2022
  • The objectives of the research are to study the effects of emotional intelligence (EI), reward management (RM), and occupational health and safety (OHS), on employee performance (EP) within a Thai motor service and repair firm. Starting in January 2022 through the end of March 2022, the researchers used simple random sampling techniques to select 88 employees for the case study. The research instrument was a questionnaire with an IOC value between 0.67-1.00 and a reliability value α of 0.78. Survey participants were asked to contribute their opinions to a five-level opinion survey which was hosted on Google Forms. Descriptive statistics analysis (mean and standard deviation) and multiple linear regression analysis were done using SPSS for Windows version 21. The results showed that employee opinions concerning EI, RM, OHS, and EP were at a high level, with the three hypotheses testing showing statistical significance (p ≤ 0.01). The decision coefficients (R2) all revealed relationship strength with RM = 0.861, OHS = 0.853, and EI = 0.731.