Browse > Article
http://dx.doi.org/10.13106/jafeb.2022.vol9.no2.0255

The Effect of Promotion and Job Training on Job Satisfaction of Employees: An Empirical Study of the SME Sector in Bangladesh  

RAHAMAN, Md. Atikur (School of Management, Jiujiang University)
UDDIN, Md. Sayed (Program of Sociology and Social Anthropology, Faculty of Social Sciences and Humanities, Universiti Malaysia Sabah)
Publication Information
The Journal of Asian Finance, Economics and Business / v.9, no.2, 2022 , pp. 255-260 More about this Journal
Abstract
SME sector's success also depends on its employees' job satisfaction as satisfied employees are likely to be more productive at the workplace and positively enhance SME business performance. Small and medium firms are the heart of the economy, and employees are the main and valuable asset for the SME firms. If SME business managers can increase employee satisfaction, then SMEs' performance will also increase in the future. Hence, the current study aims to determine the job satisfaction of SME employees by analyzing the impact of job training (JT) and promotion (PRO) opportunities on employee job satisfaction. Purposive sampling is applied in the study, and 202 SME employees have participated as sample respondents. The final sample size is n = 202. SPSS 26.0 version is used to analyze the hypotheses. The study findings show that both job training (JT) and promotion (PRO) have a positive effect on SME employee job satisfaction. It does indicate that SME managers need to provide necessary training programs and timely promotion to their current working employees to keep them satisfied with their job. Promotion and effective job training will certainly enhance employees' job satisfaction. The study has also offered a few strategic implications for SME business managers.
Keywords
Job Satisfaction; Job Training; Promotion; SME; Bangladesh;
Citations & Related Records
Times Cited By KSCI : 9  (Citation Analysis)
연도 인용수 순위
1 Tukunimulongo, J. (2016). Effect of on-the-job training on employee performance in Kenya: Case of Mumias Sugar Company Limited. International Journal of Recent Research in Commerce Economics and Management, 3(1), 7-24.
2 Akhter, A., Hossain, M. U., & Asheq, A. A. (2020a). Influential factors of social entrepreneurial intention in Bangladesh. The Journal of Asian Finance, Economics, and Business, 7(8), 645-651. https://doi.org/10.13106/jafeb.2020.vol7.no8.645   DOI
3 Almaamari, Q. A. & Husain, I. A. (2021). Factors Influencing Employees Productivity-Literature Review, Academy of Entrepreneurship Journal, 27(3), 1-7.
4 Ali, M. C., Islam, K. A., Chung, S. J., Zayed, N. M., & Islam, M. R. (2021). The Correlation Between Job-Hopping Attitude And Turnover Behavior: A Job Satisfaction Perspective In Bangladesh. International Journal of Business and Management Future, 5(1), 14-26. https://doi.org/10.46281/ijbmf.v5i1.1075   DOI
5 Afzal, H. F., Islam, K. A., Ismail, A., Tahir, M. Y., Zohaib, M., Riaz, J., & Ismail, M. (2021). The role of underemployment in turnover intention through job deprivation and job stress: a multiple mediation mechanism. International Journal of Business and Management Future, 5(1), 27-37. https://doi.org/10.46281/ijbmf.v5i1.1139   DOI
6 Chien, J. (2015). The impact of change management on employee satisfaction and engagement. World Academy of Science, Engineering and Technology, Open Science Index 101, International Journal of Economics and Management Engineering, 9(5), 1717-1722.
7 Ali, M., Lei, S., & Wei, X. Y. (2018). The mediating role of the employee relations climate in the relationship between strategic HRM and organization performance in Chinese banks. Journal of Innovation & Knowledge, 3, 115-122. https://doi.org/10.1016/j.jik.2016.12.003   DOI
8 Rahaman, M. A., Luna, K. F., Ping, Z.L., Islam, M.S., & Karim, M.M. (2021). Do Risk-Taking, Innovativeness, and Proactivity Affect Business Performance of SMEs? A Case Study in Bangladesh. The Journal of Asian Finance, Economics and Business, 8(5), 689-695. https://doi.org/10.13106/jafeb.2021.vol8.no5.0689   DOI
9 Asheq, A. A., Tanchi, K., Kamruzzaman, M., & Karim, M. M. (2021). The impact of e-marketing orientation, technological orientation and learning capacity on online SME performance. Innovative Marketing, 17(3), 168-179. https://doi.org/10.21511/im.17(3).2021.14   DOI
10 Baqir, M., Hussain, S., Waseem, R., & Islam, K. A. (2020). Impact of Reward and Recognition, Supervisor Support on Employee Engagement. American International Journal of Business and Management Studies, 2(3), 8-21. https://doi.org/10.46545/aijbms.v2i3.256   DOI
11 Tsai, S. B. (2018). Using the DEMATEL model to explore the job satisfaction of research and development professionals in china's photovoltaic cell industry. Renewable and Sustainable Energy Reviews, 81, 62-68. https://doi.org/10.1016/j.rser.2017.07.014   DOI
12 Asoba, S. N., & Patricia, N. M. (2021). The Primacy Of Effective Human Capital Management To The Growth Of Entrepreneurship Ventures. A Study Of Cases From The Fast Food Restaurant Sector In Cape Town. Academy of Entrepreneurship Journal, 27(1), 1-9.
13 Islam, R., Ahmed, S., Rahman, M., & Al Asheq, A. (2020). Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector. The TQM Journal. 33(6), 1163-1182. https://doi.org/10.1108/tqm-05-2020-0119   DOI
14 Lup, D. (2018). Something to celebrate (or not): The differing impact of promotion to manager on the job satisfaction of women and men. Work, Employment and Society, 32(2), 407-425. https://doi.org/10.1177/0950017017713932   DOI
15 Ahmed, S., Choudhury, M. M., Ahmed, E., Chowdhury, U. Y., & Al Asheq, A. (2020). Passenger satisfaction and loyalty for app-based ride-sharing services: through the tunnel of perceived quality and value for money. The TQM Journal. 33(6), 1411-1425. https://doi.org/10.1108/tqm-08-2020-0182   DOI
16 Hossain, M. U., Asheq, A. A., & Arifuzzaman, S. M. (2019). Entrepreneurial intention of Bangladeshi students: impact of individual and contextual factors. Problems and Perspectives in Management, 17(4), 493-503. https://doi.org/10.21511/ppm.17(4).2019.40   DOI
17 Islam, K. A., & Barghouthi, O. A. (2017). Risk Management of Islamic Banking: An Islamic Perspective. International Journal of Islamic Banking and Finance Research, 1(1), 25-28. https://doi.org/10.46281/ijibfr.v1i1.35   DOI
18 Rahaman, M. A., Ali, M. J., Wafik, H., Mamoon, Z. R., & Islam, M. M. (2020a). What Factors Do Motivate Employees at the Workplace? Evidence from Service Organizations. The Journal of Asian Finance, Economics, and Business, 7(12), 515-521. https://doi.org/10.13106/jafeb.2020.vol7.no12.515   DOI
19 Rahaman, M. A., Ali, M. J., Mamoon, Z. R., & Asheq, A. A. (2020b). Understanding the Entrepreneurial Intention in the Light of Contextual Factors: Gender Analysis. The Journal of Asian Finance, Economics, and Business, 7(9), 639-647. https://doi.org/10.13106/jafeb.2020.vol7.no9.639   DOI
20 Shuvro, R. A., Saha, S., & Alam, M. J. (2020). Measuring the level of job satisfaction of the employees of Grameen bank: an empirical study. Canadian Journal of Business and Information Studies, 2(1), 1-11. https://doi.org/10.34104/cjbis.020.01011   DOI
21 Hidayat, R., & Budiatma, J. (2018). Education and job training on employee performance. International journal of Social Sciences and Humanities, 2(1), 171-181. https://doi.org/10.29332/ijssh.v2n1.140   DOI
22 Koo, B., Yu, J., Chua, B. L., Lee, S., & Han, H. (2020). Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry. Journal of Quality Assurance in Hospitality & Tourism, 21(4), 371-401. https://www.tandfonline.com/doi/abs/10.1080/1528008X.2019.1663572   DOI
23 Kosteas, V. D. (2011). Job satisfaction and promotions. Industrial Relations: A Journal of Economy and Society, 50(1), 174-194. https://doi.org/10.1111/j.1468-232x.2010.00630.x   DOI
24 Liu, Q., & Lu, R. (2016). On-the-job training and productivity: Firm-level evidence from a large developing country. China Economic Review, 40, 254-264. https://doi.org/10.1016/j.chieco.2016.08.001   DOI
25 Elnaga, A., & Imran, A. (2013). The effect of training on employee performance. European journal of Business and Management, 5(4), 137-147.
26 Guan, X., & Frenkel, S. (2019). How perceptions of training impact employee performance: Evidence from two Chinese manufacturing firms. Personnel Review. 48(1), 163-183. https://doi.org/10.1108/PR-05-2017-0141   DOI
27 Hossain, M. U., Arefin, M. S., & Yukongdi, V. (2021). Personality Traits, Social Self-Efficacy, Social Support, and Social Entrepreneurial Intention: The Moderating Role of Gender. Journal of Social Entrepreneurship, 1-21. https://doi.org/10.1080/19420676.2021.1936614   DOI
28 Hossain, M. U., & Asheq, A. A. (2020). Do leadership orientation and proactive personality influence social entrepreneurial intention?. International Journal of Management and Enterprise Development, 19(2), 109-125. https://doi.org/10.1504/ijmed.2020.107396   DOI
29 Hossain, M. U., & Asheq, A. A. (2019). The role of entrepreneurial orientation to SME performance in Bangladesh. International Journal of Entrepreneurship, 23(1), 1-6.
30 Islam, K. M., & Bhuiyan, A. B. (2021). Determinants of the effectiveness of internal Shariah audit: Evidence from Islamic banks in Bangladesh. The Journal of Asian Finance, Economics, and Business, 8(2), 223-230. https://doi.org/10.13106/jafeb.2021.vol8.no2.0223   DOI
31 Mefi, N. P., & Asoba, S. N. (2021). Sustainable Human Resource Practices For Organizational Competitiveness Post The Covid-19 Pandemic. Academy of Entrepreneurship Journal, 27(2), 1-7.
32 Mefi, N., & Asoba, S. N. (2020). Leadership Styles For Job Satisfaction In Knowledge Based Institutions: The Case Of Heads Of Departments At An Institution Of Higher Education In The Eastern Cape Province Of South Africa. Academy of Entrepreneurship Journal, 26(4), 1-12.
33 Oktem, S., & Oztoprak, M. (2020). The effects of workplace safety climate on organizational identification and job satisfaction perceptions in hotel kitchens. Journal of Hospitality, 2(1-2), 15-29.
34 Tu, B., Bhowmik, R., Hasan, M., Asheq, A. A., Rahaman, M., & Chen, X. (2021). Graduate Students' Behavioral Intention of toward Social Entrepreneurship: Role of Social Vision, Innovativeness, Social Proactiveness, and Risk Taking. Sustainability, 13(11), 6386. https://doi.org/10.3390/su13116386   DOI
35 Jahan, N., Ali, M. J., & Al Asheq, A. (2020). Examining the key determinants of customer satisfaction Internet banking services in Bangladesh. Academy of Strategic Management Journal, 19(1), 1-6.
36 Islam, K. A., & Miajee, M. R. K. (2018). Small and Medium Enterprises (SMEs) Financing in Bangladesh: A Review of Literature. International Journal of Small and Medium Enterprises, 1(1), 11-15. https://doi.org/10.46281/ijsmes.v1i1.62   DOI
37 Ali, M. C., Islam, K. A., Chung, S. J., Zayed, N. M., & Afrin, M. (2020). A Study of Green Human Resources Management (GHRM) and Green Creativity for Human Resources Professionals. International Journal of Business and Management Future, 4(2), 57-67. https://doi.org/10.46281/ijbmf.v4i2.857   DOI
38 Haryono, S., Supardi, S., & Udin, U. (2020). The effect of training and job promotion on work motivation and its implications on job performance: Evidence from Indonesia. Management Science Letters, 10(9), 2107-2112. http://dx.doi.org/10.5267/j.msl.2020.1.019   DOI
39 Islam M. T, & Alam M. J. (2019). The Relationship between Informal Economy and GDP Growth: A Study on South-Asian Developing Countries. Canadian Journal of Business and Information Studies, 1(5), 01-09. https://doi.org/10.34104/cjbis.%20019.0109   DOI
40 Kumar, B., Asheq, A. A., Rahaman, M., & Karim, M. M. (2019). Determinants of Social Media Marketing Adoption among SMEs: A Conceptual Framework. Academy of Marketing Studies Journal, 23(3), 1-6.
41 Sheaffer, Z., Levy, S. & Navot, E. (2018). Fears, discrimination and perceived workplace promotion. Baltic Journal of Management, 13(1), 2-19. https://doi.org/10.1108/BJM-05-2017-0165   DOI
42 Hossain, M. U. (2021). Relationship between Individual Characteristics and Social Entrepreneurial Intention: Evidence from Bangladesh. Business and Economics Research Journal, 12(2), 385-397. https://doi.org/10.20409/berj.2021.328   DOI
43 Ahmed, S., Islam, R., & Asheq, A. A. (2021). Prospective Customers' Behavioural Intention towards Islamic Microfinance Services in Bangladesh. Institutions and Economies, 13(2), 101-123. https://doi.org/10.22452/ijie.vol13no2.4   DOI
44 Akhter, A., Asheq, A. A., Hossain, M. U., & Karim, M. K. (2020b). Exploring customer intentions to adopt mobile banking services: Evidence from a developing country. Banks and Bank Systems, 15(2), 105-116. https://doi.org/10.21511/bbs.15(2).2020.10   DOI
45 Asheq, A. A., & Hossain, M. U. (2019). SME Performance: Impact of Market, Customer and Brand Orientation. Academy of Marketing Studies Journal, 23(1), 1-9.
46 Batool, N., Hussain, S., Baqir, M., Islam, K. A., & Hanif, M. (2021). Role of HR Technology And Training For The Development Of Employees. International Journal of Business and Management Future, 5(1), 1-13. https://doi.org/10.46281/ijbmf.v5i1.1051   DOI
47 De Grip, A., & Sauermann, J. (2013). The effect of training on productivity: The transfer of on-the-job training from the perspective of economics. Educational Research Review, 8, 28-36. https://doi.org/10.1016/j.edurev.2012.05.005   DOI
48 Bhardwaj, A., Mishra, S., & Jain, T. K. (2021). An analysis to understanding the job satisfaction of employees in banking industry. Materials Today: Proceedings, 37, 170-174. https://doi.org/10.1016/j.matpr.2020.04.783   DOI