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http://dx.doi.org/10.13106/jafeb.2022.vol9.no9.0271

Factors Affecting Employee Performance: A Case Study of Railway Maintenance and Engineering Organizations in Thailand  

POLANANT, Kanut (KMITL Business School, King Mongkut's Institute of Technology Ladkrabang)
ROJNIRUTTIKUL, Nuttawut (KMITL Business School, King Mongkut's Institute of Technology Ladkrabang)
Publication Information
The Journal of Asian Finance, Economics and Business / v.9, no.9, 2022 , pp. 271-281 More about this Journal
Abstract
The objectives of the research are to study the effects of emotional intelligence (EI), reward management (RM), and occupational health and safety (OHS), on employee performance (EP) within a Thai motor service and repair firm. Starting in January 2022 through the end of March 2022, the researchers used simple random sampling techniques to select 88 employees for the case study. The research instrument was a questionnaire with an IOC value between 0.67-1.00 and a reliability value α of 0.78. Survey participants were asked to contribute their opinions to a five-level opinion survey which was hosted on Google Forms. Descriptive statistics analysis (mean and standard deviation) and multiple linear regression analysis were done using SPSS for Windows version 21. The results showed that employee opinions concerning EI, RM, OHS, and EP were at a high level, with the three hypotheses testing showing statistical significance (p ≤ 0.01). The decision coefficients (R2) all revealed relationship strength with RM = 0.861, OHS = 0.853, and EI = 0.731.
Keywords
Emotional Intelligence; Occupational Health; Safety; Reward Management; State Railway of Thailand; Thailand;
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Times Cited By KSCI : 5  (Citation Analysis)
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