• Knowledge Management Research
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• v.16 no.2
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• pp.67-89
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• 2015

Improving productivity of knowledge workers is an important issue in the 21st century referred as knowledge-based society. The core key word is knowledge sharing among constituents of an organization. The purpose of this study is to combine the social network position factors with attitude and behavior factors, and develop an integrated research model for the knowledge sharing among members of an organization. This study adopted the integrated theoretical framework based on social capital, self-efficacy, transactive memory, and knowledge sharing. Surveys were conducted to 42 organizational members from a department in a leading IT outsourcing company to empirically test the proposed research model. In order to validate the proposed research model, social network analysis tool, UCINET, a structural equation modeling tool, SmartPLS, were utilized. The empirical result showed that, first of all, organizational members' familiarity network position had significant influence on knowledge self-efficacy and transactive memory capability. Second, knowledge self-efficacy and transactive memory capability affected knowledge sharing intention. Third, knowledge sharing intention also had an impact on the job performance. However, organizational members' expertise network position had no significant influence on knowledge self-efficacy and transactive memory capability. This finding reveals the importance of the emotional approach rather than the rational approach in knowledge management. The theoretical and practical implications on the research findings were discussed along with limitations.

• Knowledge Management Research
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• v.16 no.1
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• pp.21-54
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• 2015

A bunch of management studies have repeatedly revealed that the extent of knowledge sharing across organization contributes significantly to the firm's sustainable competitiveness. However, in reality, it is a hard fact that we must admit that many individuals working in competitive situations always feel reluctant to share knowledge. Especially, positive and negative emotions play an important role in changing individual' s intentions about knowledge sharing and knowledge utilization as well. Intention about knowledge sharing is usually hindered by in-group rivalries. Also employees feel negative in sharing their knowledge with colleagues when they expect to receive little support and recognition in return after doing that. These considerations point out the importance of individual's knowledge sharing and the role of knowledge management in order to assure competitiveness. Considering these facts, the main purpose of this study is to investigate why people is willing or unwilling to share their knowledge with others and utilize the knowledge in the competitive context where potential rivalry is still expected. In answering these research issues, we analyzed 258 valid questionnaires garnered from online community where a number of people has been actively interacting with registered members to share crucial knowledge about sensitive issues. Results revealed that the proposed research issues are adequately solved with significant statistical results.

• 한국경영정보학회:학술대회논문집
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• 2007.11a
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• pp.284-293
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• 2007

In the present competitive organizational environment more organizations are implementing knowledge management initiatives to gain strategic advantage. One such initiative is that of implementing electronic knowledge repositories (EKR) which often leads to a rapid increase in the quantity of information employees have to process daily; raising concerns of employees being overloaded. This is especially true for current EKRs using distributive technology, enabling customizable individual workspaces which can result in loose knowledge structures. This paper identifies a new type of information overload (IO), extending the concept as occurring in both knowledge seekers and contributors and uses cognitive dissonance theory to provide evidence that IO can change employees' perception of EKR usage. This research paper provides the first empirical evidence that overload has no sufficient affect on EKR continuance intention directly, but has significant negative affect on the two main success measures; perceived usefulness and satisfaction of the system.

• Asia pacific journal of information systems
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• v.24 no.3
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• pp.281-297
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• 2014

This study aims at empirically analyzing the relation between employees' personality and their knowledge sharing intentions, on which enough light has not yet been shed in spite of its importance. By integrating the big five model of personality with social capital theory and social cognitive theory, this study develops six hypotheses concerning the relation and empirically tests them by using 724 samples collected from employees in practice. The empirical analysis results from this study reveal that employees' extroversion and agreeableness are positively associated with their social relations and that their openness to experience and conscientiousness are positively associated with their knowledge self-efficacy, which are positively related to their knowledge sharing intentions. Based on the new findings, theoretical and practical implications are provided for knowledge management researchers and managers in practice.

• Knowledge Management Research
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• v.9 no.1
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• pp.39-59
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• 2008

This paper is an empirical study to analyze the flow of knowledge in science and technology in order to predict technology innovation. Here, we use the information of scientific papers and patents to look into the characteristics of how knowledge is created in science, technology and industry. Based on the characteristics we find, we are able to understand the relationships between science and technology, and technology and industry. In this paper, we adopt multivariate analysis of variance (MANOVA) using scientific papers in SCI database and US patents filed by Korean inventors in order to analyze the patterns of knowledge flows of science and technology. Finally, we present the direction for future study by using the research results.

• Journal of Technology Innovation
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• v.6 no.2
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• pp.32-53
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• 1998

This paper analyzes the characteristics of embodied technological knowledge structure of Korean manufacturing in dynamic perspective. In doing that, the concept of the embodied knowledge network is introduced which is defined as a set of industries and their interactions(embodied knowledge flow) or linkages. The analysis of the inter-industrial embodied knowledge flows is conducted by using such methodologies as input-output technique, network analysis, indicator analysis and correlation analysis for a set of empirical data with reference period of 1983-1990. The main findings are as follow. First, as a whole, the structure of embodied knowledge flow can be classified into knowledge outflow sectors, inflow sectors and intermediary sectors. Second, outflow sectors exhibit a multi-central structure whereas inflow sectors form a dualistic structure. These idiosyncratic characteristics should be addressed in developing industrial policy.

• Knowledge Management Research
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• v.16 no.2
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• pp.249-278
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• 2015

Employees' knowledge integration capabilities and innovative behavior are still of crucial importance in the effective knowledge management. Recently researchers and practitioners are interested in both the potential benefits of unlearning and the negative aspects of learning inertia. The purpose of this study is to examine the relationships among learning inertia, unlearning, knowledge integration capabilities(knowledge exploitation and knowledge exploration) and innovative behavior. The results of analysis show that learning inertia is employees' psychological obstacle factor affecting knowledge integration capabilities and unlearning, that unlearning of employees is a key factor affecting knowledge integration capabilities, and that knowledge integration capabilities are driving forces leading to innovative behaviors of employees. For theoretical and practical implications, the research presents the grounds for arguments that knowledge integration capabilities are employees' dynamic capabilities from the knowledge management perspective, that unlearning is a driving force of employees' positive behaviors, and that organizations trying to perform the dynamic knowledge management need to identify the causes of employees' psychological resistance to learning. Limitations arisen in the course of the research and suggestions for future research directions are also discussed.

• Asia pacific journal of information systems
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• v.15 no.3
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• pp.65-90
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• 2005

One of the major goals of using knowledge management systems(KMS) is the sharing of knowledge. The intent of an individual to share his/her knowledge plays a crucial role in sharing quality knowledge in corporations. However, there is little research that addresses this relationship between the intent to share and the use of KMS both from a holistic perspective and with empirical data analyses. To understand major factors that affect both knowledge sharing intent and the use of KMS, we conducted a field study from eight companies in four different industries which had been using KMS for at least a year. Using confirmatory factor analysis and structured equation modeling techniques, we have analyzed the relationships among top management support, trust among peers, trust in the organizational hierarchy, incentives and rewards, knowledge-sharing intent, KMS quality, knowledge quality, and the use of KMS. The research results show that top management support and trust between peers enhance the intent of sharing knowledge. We also found that top management support, knowledge-sharing intent, incentives and rewards, and the quality of knowledge have positive relationships with the use of KMS.

• Asia pacific journal of information systems
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• v.16 no.2
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• pp.1-25
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• 2006

Application of appropriate research methods has assumed an important role in knowledge accumulation endeavors in the scientific research community. The current study reported here summarizes how we used the empirical methods in IS research, what we need to improve in using empirical study as research methodology through the set of comprehensive research guideline. From the survey and review of seminal and classical research guidelines, we developed our own 28 checklist for research design, statistical analysis, and conclusion, which can be commonly applied to all articles that employ inferential statistical methods in IS research. Then, we critically evaluated the usage of empirical research methods in major IS journals by using the checklist, with the goal of improving the quality of academic papers. In this study, we scrutinized four major IS journals which published empirical papers from 1991 to 2000: MIS Quarterly, Journal of MIS, Information Systems Research, and Decision Sciences. As a result of intensive evaluation work, we could highlight many areas that are lagging and call for greater attention with regard to the proper usage of empirical study in IS research. The research findings in this study can be referred as checklist and guideline when IS researcher applies the empirical method.

• Knowledge Management Research
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• v.17 no.3
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• pp.117-136
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• 2016

External knowledge search is critical to expand the firm's knowledge base, increasing the innovation performance. However, prior literature has paid less scholarly attention on the boundary condition of the search activity. In particular, the few literatures on the contingency factors are either conceptual or focus on the firm characteristics such as resources and capability. In this regard, this study argues the negative moderating effect of knowledge protection and environmental uncertainty of a firm on the positive relationship between external knowledge search and innovation performance, because these contingency factors hamper the reciprocity and the mutual trust between the firm and its external partner that provides knowledge needed in the innovation process. The empirical analysis is based on the sample drawn from Korean Innovation Survey, provided by STEPI in Korea. The sample consists of 1,637 respondent firms that experienced product innovation during the survey period. We could find statistically supporting results for the negative moderating effect on the positive relationship between external knowledge search and innovation performance. This study extends the academic debate on the boundary conditions of external knowledge search and provides managerial implications for successful product innovation.