• Safety and Health at Work
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• v.11 no.3
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• pp.353-360
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• 2020

Background: Urban bus drivers work under conditions that are among the most demanding, stressful, and unhealthy with higher rates of mortality and morbidity as well as absenteeism and turnover. Methods: Drawing on the job demand-resource model, this study investigates the impacts of job characteristics on emotional exhaustion and the effects of emotional exhaustion on job outcomes (including job satisfaction, life satisfaction, organizational commitment, and turnover intention) in the context of bus drivers. Results: Using self-reported survey data collected from a sample of 320 Taiwanese urban bus drivers, results reveal that role overload and work-family conflict (as job demand factors) positively relate to emotional exhaustion, and organizational support (as a job resource factor) is negatively associated with emotional exhaustion. Emotional exhaustion has negative effects on both job satisfaction and organizational commitment. Job satisfaction positively leads to life satisfaction, whereas organizational commitment negatively relates to turnover intention. Conclusion: This study concludes that role overload and work-family conflict as two stressors related to job demands and organizational support as the job resource factor to affect emotional exhaustion which further influence well-being in bus driver context. The moderating effects of both extraversion and neuroticism on the relationship between job demands and emotional exhaustion are evident.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.9
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• pp.6071-6079
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• 2015

The purpose of this study is to identify the effect of the emotional quotient of emotional laborers working in a social space on their vocational emotional satisfaction, including job satisfaction and organizational commitment. Research subjects were 58 registered nurses in care units at a University hospital located in K city of Korea and 48 Secondary schoolteachers. Data were collected from June 15 throughout June 22, 2014. Data were analyzed by SPSS 17.0 program, using statistical methods including Pearson's correlation coefficient and stepwise multiple regression. It was found that there was a significant correlation between emotional quotient of emotional laborers, vocational emotional satisfaction, job satisfaction, organizational commitment. That is, the higher the emotional quotient of emotional laborers, the better the vocational emotional satisfaction, job satisfaction and the organizational commitment was. It could be the baseline data for providing working conditions and efficient system of emotional laborer.

• Culinary science and hospitality research
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• v.13 no.4
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• pp.256-268
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• 2007

This research examines how various dimensions of physical environments influence employees' emotional responses in restaurants, and how these emotional responses, in turn, influence employees' group cohesiveness. The result of empirical research indicates that restaurant physical environments have a significant effect on employees' emotional responses, and that these psychological experiences serve as critical mediators in the physical environment-group cohesiveness relationship in restaurants. However, the effects of physical environ-ments of restaurants on employees' psychological responses varied with the dimensions of physical environ-ments. First, the effect of spatial layout and functionality on pleasure and dominance was significant, not on arousal. Second, ambient factors influence on all dimensions of emotional responses, including the arousal level. In turn, all dimensions of emotional responses have significant effects on employees' group cohesive-ness. Therefore, the result suggests that restaurants should manage(or, improve) their physical environment conditions for inducing employees' positive emotional responses.

• The Journal of Industrial Distribution & Business
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• v.9 no.5
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• pp.93-104
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• 2018

Purpose - This study is to investigate the relationship among emotional intelligence, self-efficacy and job stress of foreign life insurance consultants focusing on the mediating effect of self-efficacy. Regarding job security, in general foreign life insurance companies in Korea have more severe working conditions in terms of required contract performance. For foreign life insurance consultants, they are assumed to need higher level of emotional intelligence and self efficacy to meet the conditions. In this study, focus is cast on these aspects. Research design, data, and methodology - Basically the research is conducted upon questionnaires responded by foreign life insurance consultants. That is, data are collected from 255 sample of insurance consultants who work for a foreign owned life insurance company. The Questionnaire measure the level of emotional intelligence, self-efficacy and job stress of insurance consultants. The data are analyzed using pearson's correlation coefficient and hierarchical multiple regression, descriptive statistics, t-test, ANOVA, Durbin-Watson test. Results - The general characteristics of respondents are gender, age, marital status, education level, income monthly, career length, change jobs no, working day per week, call no. per week, meeting no. with client per week, contract regularity, contract no. per month and cancellation contract per year. The mean of emotional intelligence is 2.63, self-efficacy is 3.44 and job stress is 2.20. Emotional intelligence is composed with mean value of self emotion appraisal(3.93), other's emotion appraisal(3.78), regulation of emotion(3.29) and use of emotion(3.52). The mean of self efficacy is composed with mean value of self-confidence(3.41), self-regulated efficacy(3.59) and preference task difficulty(3.30). The job stress is composed with mean value of job requirement(2.61), lack of job autonomy(1.99), conflict of personal relations(1.99), job instability(2.38), organizational system(2.19) and inappropriate compensation(2.07). There is a significant positive correlation between emotional intelligence and self-efficacy. The emotional intelligence and self-efficacy are significantly negative correlation with job stress. The self-efficacy is showed a mediating variable between emotional intelligence and job stress. Conclusions - To decrease job stress level, foreign life insurance company should find the factors to improve the emotional intelligence and self-efficacy of life insurance consultants, and develop appropriate plans using a mediating role of self- efficacy between emotional intelligence and job stress.

• Journal of the Korean Society of Manufacturing Technology Engineers
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• v.19 no.2
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• pp.260-266
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• 2010

Today's consumers are looking for emotional design which can fulfill their own potential desire. Emotion varies according to individual circumstance, age, sex, culture, education, profession and so on. Automotive instrument panel design is the most important part of interior design, because it affects the impression of interior design and has the equipments for safety, entertainment and various information. Thus, this study was performed to apply emotional design to automotive instrument panel which is the most important part of automotive interior, and find the best bonding conditions to build instrument panel efficiently by comparing mechanical properties in thermoplastic resin of polyethylene (PE) adhesion. Satisfactory adhesion was executed in ultrasonic welding for the same materials of PE. The best welding conditions were found to be welding time of I second, welding pressure of 250 kPA for PE-PE welding. Dissimilar materials were adhered when adhesion and ultrasonic welding were performed at the same time.

• Safety and Health at Work
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• v.11 no.1
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• pp.103-108
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• 2020

Background: Presenteeism has emerged as an important health-related issue and has been studied in a variety of occupation groups. This study examines the relationship between emotional labor and presenteeism in nurses in Republic of Korea. Methods: As a cross-sectional study, our study was conducted on 328 female nurses participating in the fourth Korean Working Conditions Survey (2015). Nurses were identified by the Korean Industry Classification Code. Multivariable logistic regression analysis was performed to explore the association between emotional labor and presenteeism. Results: Female nurses who always or sometimes hide their emotions in the workplace were found to have a high risk for presenteeism compared with female nurses who rarely hide their emotions in the workplace {odds ratio [OR] = 2.40 [95% confidence interval (CI) 1.04-5.54]; OR = 4.12 [95% CI 1.72-9.84], respectively}. Furthermore, the risk of presenteeism was higher in nurses who sometimes engaged with complaining customers compared with nurses who rarely did so, but it lacked statistical significance. Conclusion: Presenteeism in nurses can cause various negative secondary effects; therefore, an alternative should be sought to mediate nurses' emotional labor to prevent presenteeism.

• Journal of Home Health Care Nursing
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• v.21 no.1
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• pp.44-51
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• 2014

Purpose: University life is a very significant period for students, during which they have to nurture their personality to help them adapt to life after graduation. However, excessive use of smartphones has been observed to causes increasingly severe isolation and unstable emotional conditions among students. Therefore, this descriptive study aimed to identify the level of smartphone addiction in college students and its relationship with their emotional intelligence and self-control. Method: A total of 232 college students participated in the study. A, questionnaire was used, which comprised 59 structured questions on smartphone addiction (15 questions), emotional intelligence (23 questions), and self-control (21 questions). Results: The findings revealed that the addiction rate of the subjects was at a marked 25.5%. This was higher than that of Korean adults in 2012, (11%). Further, the higher the addiction level, the lower was the participants' emotional intelligence (r=-0.177, p<0.007) and self-control (r=-0.418, p<0.001). Furthermore, when their emotional intelligence was higher, so was their self-control (r=.502, p<.001). Conclusion: Those at a high risk for smartphone addiction need to be identified early, and an appropriate. Program needs to be developed to prevent such addiction.

• International conference on construction engineering and project management
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• 2015.10a
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• pp.138-141
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• 2015

The South Korean construction industry has shown a high proportion of industrial accidents (approximately 28% of whole injuries) and the continuously increasing accident rate. Although many safety research emphasized that the 3E (Enforcement, Education, and Engineering) approach is a potential solution to enhance workplace safety, there should be benefits to consider psychological (i.e., Emotional) effects on the safety performance since most construction works are human-oriented. Thus, understanding construction workers' psychological conditions can be a priority. This research studied the relationships between psychological conditions-which cover stress, personal temperament, emotional disturbance, and drinking habit-and specific safety-related factors including safety motivation and knowledge, and safety performance of individual workers at a construction site. This study conducted a survey of 430 respondents and analyzed the data with the multiple linear regressions. The results imply persistence, trait anxiety, and problem-focused coping style are the critical factors that should be controlled for enhancing jobsite safety. Finally, the research outcomes could be applied to build a strategic safety management plan for a construction manager.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.15 no.2
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• pp.181-187
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• 2015

In this study, an LED emotional lighting algorithm optimized to the situation was implemented using fuzzy inference for users in exercise and resting situations in indoor environment. The fuzzy theory was used instead of the conventional simple color temperature control in order to control the colors and color temperatures of LED light sources in line with user environment under complex conditions. An LED emotional lighting system based on fuzzy theory was designed through a combination of colors according to the color and temperature of emotional language based on the user behavior. As a result, the color and color temperature can give a good effect on user's emotions for an emotional lighting that is effective for resting and exercise.

• Journal of Korean society of Dental Hygiene
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• v.24 no.2
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• pp.175-185
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• 2024

Objectives: This study examines the association between emotional support and tooth brushing according to family cohabitation in the socio ecological model. Methods: The study used data from face-to-face interviews of 719 adults aged 30-90 years, living in Gangwon State. The dependent variables were tooth brushing after lunch and dinner (including before going to bed). The independent variables were living conditions and emotional support. Multiple logistic regression analysis was conducted to confirm the association between emotional support and tooth brushing. Results: The results showed that 81.4% of people lived with their family, and 85.9% had family (friends) with whom they could share oral problems (p<0.01). Among those living with their family, 82.3% (p>0.05) brushed after lunch and 81.9% (p>0.05) brushed after dinner. Tooth brushing after lunch was 1.5 times more likely among those who shared oral problems with their family (friends); however, this was not statistically significant (95% CI: 0.92-2.29). Tooth brushing after dinner was 1.0 times more likely among those who shared oral problems with their family (friends); however, this was not statistically significant (95% CI: 0.43-2.35). Conclusions: Emotional support may help to promote tooth brushing practice among adults.