[KSCI] Korea Science Citation Index Service

http://dx.doi.org/10.5762/KAIS.2015.16.9.6071

The Effects of Emotional Quotient of Emotion laborers on Their Vocational Emotional Satisfaction, Job Satisfaction, Organizational Commitment -The comparison of Secondary Schoolteachers and Nurse -

Han, Sang-Young (Department of Nursing, Kyungdong University)
Park, Jung-Ae (College of Nursing, Doowon Technical University)

Publication Information

Journal of the Korea Academia-Industrial cooperation Society / v.16, no.9, 2015 , pp. 6071-6079 More about this Journal

Abstract

The purpose of this study is to identify the effect of the emotional quotient of emotional laborers working in a social space on their vocational emotional satisfaction, including job satisfaction and organizational commitment. Research subjects were 58 registered nurses in care units at a University hospital located in K city of Korea and 48 Secondary schoolteachers. Data were collected from June 15 throughout June 22, 2014. Data were analyzed by SPSS 17.0 program, using statistical methods including Pearson's correlation coefficient and stepwise multiple regression. It was found that there was a significant correlation between emotional quotient of emotional laborers, vocational emotional satisfaction, job satisfaction, organizational commitment. That is, the higher the emotional quotient of emotional laborers, the better the vocational emotional satisfaction, job satisfaction and the organizational commitment was. It could be the baseline data for providing working conditions and efficient system of emotional laborer.

Keywords

Emotional quotient; Emotional laborer; Vocational emotional satisfaction; Job satisfaction; Organizational commitment;

Citations & Related Records

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